Horizon 8 Reviews

VMware Horizon is focused on VDI and application delivery. Organizations use VMware Horizon to deliver third-party applications to their end users. This is facilitated by Horizon's VDI solution, which provides the necessary infrastructure and management capabilities.

The console is straightforward and easy to understand for the end user. It can be deployed on any device, including iPads and Mac OS. Users can access their daily applications and resources provided by the VMware Horizon environment from any device.

It covers and deploy legacy applications to customers who are using outdated operating systems. Legacy applications run only on older computers, but with the power of Horizon, they can be deployed on any device. With recent changes, Horizon operates with a high degree of independence. It enables users to work anytime, anywhere, on any device.

VMware Horizon is best in class product, but they should the improve its connectivity of the agents deployed. They should create their own virtualization infrastructure to host their horizon moving forward.

I have been using VMware Horizon for four years.

We encountered licensing issues. It uses a newer type of licensing, leveraging the cloud for auto licensing rather than using a traditional license key. This change should be discussed with the customer moving forward. To address this, we needed to replace some of our components to connect with the tenants for auto licensing.

I rate the solution's stability a seven out of ten.

The scalability depends on the underlying infrastructure. Horizon operates with VMware vSphere. As long as the company regularly reviews the scalability and virtualization information, Horizon can be easily scaled up or down based on the requirements.

I rate it a seven out of ten.

Currently (Q1 of 2024), raising a ticket with VMware Horizon can be challenging with recent changes (Migration due to recent product acquisitions). Some of the customer portals and support portals are undergoing migration, making it difficult to access them directly and submit tickets.

The initial setup of VMware Horizon can be time-consuming since it involves deploying various components. There are separate components that you need to deploy as part of Horizon. You may have to deploy other components that can be integrated with Horizon. For instance, a Microsoft server that hosts the RDSH can be added to the Horizon environment. This kind of integration with different products can add complexity, making the implementation of VMware Horizon medium in terms of difficulty.

Deployment depends on the number of agents to be deployed on end-user devices & the number of VM's or VDI components to be deployed in the implementation. On average, it takes two weeks for deployment.

I rate the initial setup a six out of ten.

Compared to other VDI providers like Citrix or other VDI provider, it stands on par in terms of cost. It is neither cheaper nor expensive, but comparable to the standard pricing in the market.

VDI can be beneficial in many instances and use cases. One example is when you have existing users accessing the company network. For users who shift roles or locations but use the same laptop, VDI is advantageous. Instead of purchasing a physical hardware device for each individual user, you can build the infrastructure and deploy VMs for them to use moving forward. This approach simplifies onboarding and offboarding users, as VDI allows easy management of user accounts. 

VMware Horizon is a key component in deploying and providing a comprehensive digital workspace for organizations. Horizon can be used independently or integrated with other VMware products to create a unified digital workspace. It supports VPN and enhances the digital employee experience by using AI functionality to learn user behavior. This AI capability helps seamlessly identify and analyze any issues within the company, ensuring a smooth and efficient working environment. It includes various networking and monitoring tools, such as those provided by VMware virtual infrastructure VMware, which contribute to a robust and secure organizational framework.

VMware Horizon is still undergoing a migration process. This could be attributed to VMware's acquisition by Broadcom, followed by the sale of the digital workspace pillar, which includes the Horizon product. Horizon may have established its own company as part of this migration process, leading to issues, particularly with the portals.

Overall, I rate the solution a seven out of ten.

We use VMware Horizon to digitalize environments. 

The solution has a lot of issues and bugs. 

I have been working with the solution for two years. 

I would rate VMware Horizon's stability a six out of ten. 

I would rate the tool's scalability on the cloud a ten out of ten. 

We have issues with the product's response time. The person assigned to us was entry-level experienced and we had to escalate our issues further numerous times. 

Neutral

We sought help for some areas of deployment. 

VMware Horizon is priced high. 

I would rate the solution a six out of ten. 

The solution is used for remote access and copying.

The most valuable feature is that VMware Horizon is easy to setup.

The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.

I have been using the VMware Horizon for five years. 

The solution is stable. 

The solution is not easy to scale for large enterprises. 

VMware Horizon's support team is not well-equipped to provide answers or give details on how to fix the problems.

Neutral

The initial setup is easy. The solution's deployment takes one day and requires a maximum of five engineers. VMware is easy to maintain. 

The solution's pricing depends on certain factors. It would be best if you know which components you are looking for, as you may have other hardware costs. It is recommended if users want to use the VMware HPE as the hypervisor.

As we are in an enterprise environment, we may have many use cases. Compared to Citrus, they have a single industry token that supports many use cases. If we enable users and the portal, Horizon needs a collection of different authentication methods. It's quite competitive for users and complex for enterprises if they have many use cases.

I rate VMware Horizon a seven out of ten.

My use case is to try from the customer experience because right now, we work from home and anywhere. So, and also the power consumption of the desktop and IT security are concerns. 

I find the virtual desktop and its spacious capacity to be the most valuable aspect of VMware Horizon View in my experience.

There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security. 

I have been using this solution for two years. 

It's stable; we haven't experienced any major issues or glitches.

We can scale it easily. There are around 200 users in my company who use Horizon View. 

In terms of technical support, it's easier to contact the support team with Horizon View.

The initial setup is very simple. 

The solution has a higher price than competitors. The price could be more flexible for clients.

In my experience, the deployment process is better with Horizon View than with other solutions. The GUI is also better and it's easier to operate. And in terms of technical support, it's easier to contact the support team with Horizon View.

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. 

We are using VMware Horizon View in two ways - for both virtual disk infrastructure (VDI) and application virtualization. 

The primary use case is for individuals external to our company to connect and access internal resources. This is done by publishing a virtual desktop point to allow access.

In terms of productivity, VMware Horizon View has been extremely beneficial.

We can run 100 percent of our employees remotely using VDI. We have anywhere from two the three thousand employees.

I appreciate how simple and straightforward the operation of VMware Horizon View is. It is very user-friendly and can be used on any device, anywhere, and anytime.

There are certain areas that require improvement, and in my opinion, the most important factor is with some instances where I have experienced limitations, particularly with the printing service. Using a printer with the VDI is not a straightforward process.

Overall, in my opinion, the solution works perfectly.

I have been using VMware Horizon View since 2016, for seven years.

During this time, I have used several versions and performed multiple upgrades. I initially began with version 6.2, then proceeded to upgrade to 7.1, 7.4, and now to 7.13. Currently, I am planning to upgrade to version 8.

VMware Horizon View is quite a stable solution. We have had no issues.

In my opinion, scaling up to ten sites is easily achievable as the solution is highly scalable. It can be scaled not only within a single site but across multiple sites as well.

We have approximately two thousand people in our environment that are using VMware Horizon View.

We are not only planning to provide access to external employees but also aiming to expand access to internal employees.

The last time I contacted them was about an issue with USB printing, which I believe was related to a Microsoft patch rather than a VMware issue. It seems that the USB printing feature was affected negatively by the Microsoft patch.

To clarify, the printer redirection feature within VMware Horizon was impacted by a Microsoft patch or update, which resulted in the feature not functioning properly. Both products are involved in this issue.

Previously, we were using We were using Citrix XenApp.

Building the infrastructure is relatively straightforward; however, the challenge is in retrieving the master image or golden image for your desktop, which can be a time-consuming process depending on your specific needs. 

For an experienced individual, the implementation of the health solution should not take more than three days.

To be honest, I was able to implement it on my own. However, it's important to note that you may require certain prerequisites from the network team if you plan to make the solution highly available, such as utilizing LoadRunner and other tools.

In my personal opinion, the solution is worth the investment and provides good value for its cost.

I cannot provide a detailed comment on the pricing; however, I can say that it is quite expensive.

The licensing for VDI is divided into multiple modules, including standard and enterprise options. There are different types of licensing available for VDI.

We were considering Microsoft VDI as well as Zendesk.

In my opinion, for large enterprise companies, if the solution is implemented properly with high availability and designed using best practices, there should be no issues.

I would rate VMware Horizon View a ten out of ten.

Nothing is perfect, but this product is amazing.

Our company uses the solution as a virtual desktop for clients at universities and banks. One customer has more than 200 users who log in from anywhere. 

The solution includes good user profiles and policies. 

The solution integrates well with other VMware products.

Productivity is improved with use of the solution. 

The standard license does not include certain features. 

Customers do not understand the requirements for VGA solutions so education and marketing are needed. 

I have been using the solution for four years. 

The solution is stable compared to other platforms. 

The solution is scalable to any number of devices or users and integrates well with other VMware products. 

Technical support is responsive and solves issues quickly so I rate support an eight out of ten. 

Positive

I previously used Citrix.

The setup is straightforward in comparison to Citrix. 

Our internal team implements the on-premises solution for clients and utilizes third-party providers for VGA components. 

Ongoing maintenance only requires two team members. 

The pricing can be a challenge because certain features are not standard and require a separate license. 

The solution can be costly for customers who do not run mission-critical applications or who have less than 50 users. For these use cases, we recommend alternative products. 

I evaluated other options that included RDS. 

The solution is big and stable with many features. Integrations and user scalability are easy compared to other products. 

I rate the solution an eight out of ten. 

Horizon basically protects you're VMware and your Bring Your Own Device (BYOD). BYOD connecting to your network and these can be secured using VMware Horizon.

With COVID there is a very big impact. There is a hybrid kind of workforce model now. People will be able to connect using their own devices. If it is BYOD case, the number of assets is going to increase. It will almost double the number of the secured assets out there. This means that as the asset size grows, there's a lot of traffic. If you talk about the Horizon it is Zero Trust Architecture plus Micro-segmentation. It has to level both into one platform.

You then need to physically test that your endpoints are all secured so that there is no way for somebody connecting from their own device or laptop to accessing the network with any kind of malicious code. You're protected.

The solution is quite stable. The performance is good.

The scalability has been very good. It's easy to expand it to more endpoints.

The initial setup is pretty straightforward.

The solution could be more secure. Horizon is a recent addition in the sense that, due to COVID, we're working from home and those off-network devices also have to get secured. It's not only on-premises and the cloud infrastructure anymore. Your connectivity from the endpoints from the employees who are logged in from home also has to get brought in.

The solution isn't quite mature yet. It needs more time to mature and to get more market recognition.

The solution needs to work on its pricing. Compared to VMware Workspace ONE it should not be more in terms of cost.

I've been using the solution for more than four years.

The solution is stable. It offers good performance. There aren't crashes and it doesn't freeze. there aren't bugs or glitches. It's been good overall.

The scalability is excellent. If you need to extend it to more endpoints, it's possible to do so, and it's not difficult in terms of a process. If a company needs to expand the offering, it can do so with ease.

We have a hybrid workforce, with 8,000 or so users who likely have both their work and home devices on the system.

We do plan to continue to use the product going forward. We have no plans to move away from it.

Our end-user support is our level end-user computing, EUC. EUC is a separate kind of support model, and there is dedicated support if we run into issues. So far, we have been satisfied with the level of support.

VMware worked with Workspace One, which has been upgraded into Horizon.

The initial setup is not overly complex. It's easy. It's a part of the VMware Workspace segment which makes it quite simple. A company should have no issues with the implementation.

Normally, the process from beginning to end only takes a couple of hours. It's a pretty quick process.

For maintenance, we have a team called EUC - End User Computing - that inspects all the upgrades and handles all the maintenance.

I handled the process of implementation myself. If did not need an outside consultant or integrator. We were able to manage everything in-house.

There is a good ROI.

We do have a licensing fee that we need to pay. Horizon is expensive if you were to consider EDR. I cannot speak to the exact cost of the product, however.

EDR itself is a big investment. If you're investing in EDR be prepared to pay a bit. There are two platforms that we are using - Windows and Linux. In the Windows platform, basically, we can secure it using the Windows Defender. In the case of Windows Defender, we don't need any separate EDR. For Linux, however, we need it. That said, mostly the users are all Windows users. More than 60% to 70% of the users are Windows users and so we don't need the EDR product across the board. That saves some costs for us.

I did evaluate multiple EDRs before choosing this solution.

We use the latest version of the solution at this time. It's the most up-to-date option.

From the COVID impact, the number of vulnerabilities has gone up. That means there are other challenges of coping with the security in recent times due to the deluge of more assets, basically, made on one level because people are bringing their own devices into the mix. So far, we've been able to secure everything, and we've been able to stand back and say that we're fine and, even with this new hybrid work model, we are secure and back to normal, so to speak.

The solution is a recent edition that is not been fully adopted and it is still slightly immature. It's not reached a stage where it is saturated. For that reason, I'd rate the solution at a seven out of ten.  

I would recommend the solution.

I've been using Horizon View for almost two years.

Horizon View is stable.

Horizon View is scalable.

VMware's technical support is good.

Horizon View's pricing is high.

I would give Horizon View a rating of seven out of ten.

Our primary use case for this solution is the virtual desktop infrastructure.

We have found this solution valuable because it has cut our costs for purchasing new hardware.

The product could be improved by correcting how information is provided because we have issues with the client and the backend. The system is not designed to allow the client to log in easily and multiple passwords are required. This could be improved by requiring the client to input only the active directory username and password.

The primary problem we are facing is logging in locally on the SIEM client as a local, then click on the Horizon Seven and then call or connect to the server connection, then use the administrative username and password to log in, which is difficult for the students when we are dealing with the student. This is the most challenging stage because the rest of the backend is okay. We would like to see improvements to this problem and understand why there is no compatibility between the SIEM client and the backend.

We have been using this solution for about four years and are currently working with Horizon Seven. It is deployed on-premises.

The solution is stable.

The solution is scalable. There are 200 people using it in our organization. However, it is difficult to maintain because the handover from our third party was bad. There was no adequate knowledge transfer.

The support from VMware is very good and they have amazing experts. Whenever I raise a case to VMware technical support team, they respond immediately and fix any issues we have. They are very professional.

The initial setup was difficult. I rate it a seven out of ten.

We used the resellers to set up. However, the reseller we used is no longer in the market anymore. The company closed.

The product has high license costs. I cannot give an exact figure on the price as our procurement department handles this. However, we would rate the licensing fees a nine out of ten because of how high it is.

I rate this solution a seven out of ten. The product is good, but improvements can be made to how information is provided. We recommend this solution to new users who want to start working with it.

We use Horizon View to provide virtual desktops for internal use. There are about a thousand users. 

Horizon View provides virtual desktops on demand.

Horizon View could be more stable.

I have been using Horizon View for a couple of years.

I rate Horizon View's stability seven out of 10. 

Horizon View is relatively flexible and scalable.

Setting up Horizon View is somewhat complex, but we got some professional services from VMware. It would probably be complicated if you tried to set it up on your own. 

I rate Horizon View four out of 10 for affordability. It was pretty expensive.

We have performed some benchmark tests before deciding to go with Horizon View, but we chose VMware because most of our existing setup uses VMware. 

I rate Horizon View eight out of 10.