What is our primary use case?
My company used HPE OneView to create a state cloud for the customer, the government. I was the cloud administrator, responsible for the infrastructure, overlaying middleware, and software.
How has it helped my organization?
Mostly, my company used VMware for overall orchestration. Whenever there was an infrastructure issue, VMware was not able to tell my company anything, while HPE OneView was able to give information about computing issues.
Through HPE OneView, my team learned that the issue was quite simple and that the configuration was not proper for one of the servers installed. It was easy to see that I had to send in refresh commands because the configuration was either outdated or missing.
The most significant benefit of HPE OneView to me was when I was on holiday, one of the engineers contacted me because he had no idea what to do, so I told him which steps to take. It was way too simple for that engineer because the HPE OneView user interface was easy to navigate.
What is most valuable?
The easy user interface was what I found most valuable in HPE OneView. For example, if I wanted to know the infrastructure status or I needed to send in any change commands, HPE OneView had simple buttons.
The solution was simple when compared to Hitachi. The HPE OneView interface was user-friendly and straightforward, so I found it very easy to handle the infrastructure in the data center.
What needs improvement?
The network configuration part of HPE OneView needs improvement. The solution has way too many features, and there's a need for proper configuration indicators to be put in place. For example, I had to put in some network ranges for the IN nodes so that the IPs could be distributed individually.
When you're facing configuration issues, a mandatory aspect is that the IN node should be configured appropriately, which was missing. HPE OneView should consider specific scenarios, which means there should be alerts and configurations that tell you what's going on. I should not have to do it manually to figure out what's happening. HPE OneView needs indicators.
I also want to see automation in the solution, which tells me if what took place was a common error or if a simple refresh should be done for something to work. HPE OneView needs automation to tell you that whenever a specific scenario happens, this is the task you need to do to take care of that particular issue or case.
For how long have I used the solution?
I've used HPE OneView within the past eighteen months.
What do I think about the stability of the solution?
In terms of stability, HPE OneView needs proper communication between customers and HPE. You see, it's a solution that you need time to get used to regarding what's going on and what's required. For example, when my company faced an issue and the team talked to HPE, that was the only time the company learned that an upgrade was needed. HPE didn't send any notification, so out of nowhere, HPE OneView suddenly stopped working or became unstable.
What do I think about the scalability of the solution?
HPE OneView is a scalable solution.
How are customer service and support?
HPE OneView technical support is a six out of ten because resolving an issue takes a lot of time. People who support you keep changing, which means you have to explain again and again and again. One engineer should have handled the issue directly.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used VMware, but it couldn't give us information about infrastructure issues compared to HPE OneView.
How was the initial setup?
Deploying HPE OneView was easy.
It took two weeks to deploy HPE OneView. It was a government project, so the process was a bit slow, but typically, one week is enough to deploy the solution.
What about the implementation team?
We used one HPE engineer, two resellers, and a few government officials to deploy HPE OneView.
What was our ROI?
As my company implemented HPE OneView for a government project and isn't earning any profit, I cannot comment on the ROI you can get from the solution.
What's my experience with pricing, setup cost, and licensing?
When it comes to the government, money is never an issue, so it was excellent in terms of the HPE OneView licensing cost.
You have to pay for additional expenses apart from the standard licensing fees because everything has a price for HPE.
Hitachi was cheaper, but I'd rate HPE OneView cost-wise as eight out of ten.
Which other solutions did I evaluate?
My company evaluated Hitachi, but it was like choosing between the devil and the deep blue sea. The company chose the sea, which was HPE OneView.
The interface of Hitachi was very complicated, while the graphical interface of HPE OneView, including its backup features, was easy. Anybody could understand the HPE technology because it was easy.
HPE OneView was also easy to deploy, while Hitachi had a complicated deployment process, apart from its challenging interface. Though Hitachi had more features than HPE OneView, my company didn't need all the features, and HPE OneView could meet the company's requirements.
What other advice do I have?
My company was a customer of HPE OneView.
I used the SaaS version of HPE OneView.
For the project, two cloud administrators, two network engineers, and two security engineers worked with HPE OneView on various domains.
Two cloud administrators handled the maintenance, but if it was hardware-related or level two, then an HPE engineer was in charge.
What I'd tell people looking into implementing HPE OneView is that because it's an easy solution, your operational costs can decrease. It's straightforward to train a person on how to handle and maintain HPE OneView. The solution is easy to understand in terms of implementing, learning everything step-by-step, etc. HPE OneView has a training module, so I'd say go for it, but you should not go overboard because HPE has a threshold, which means it can also break down easily.
My rating for HPE OneView is eight out of ten because it's a technology that's easy to understand and implement. I would go with it any day, mainly because engineers under me work with HPE OneView very well, so it helped me and saved me a lot of headaches.