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it_user784062 - PeerSpot reviewer
Software Operations Engineer at Agfa Healthcare
Vendor
Dec 20, 2017
Stable and runs our software
Pros and Cons
  • "Our software is working on it, so it's very useful for our company."
  • "Our software is working on it, so it's very useful for our company."
  • "We'd like to see better processors, better Intel processors. That's the most important for us at this moment."
  • "It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore."
  • "We'd like to see better processors, better Intel processors."
  • "We'd like to see better processors, better Intel processors."

What is our primary use case?

Our software is working on it, so it's very useful for our company. I'm not using it myself, but we are responsible for selling it together with our software.

What needs improvement?

We'd like to see better processors, better Intel processors. That's the most important for us at this moment.

Also, the disappearance of the ML150 can be a problem. So we probably have to switch to the ML110, we don't know yet. Wa are also using the DL160, so it can be a problem. And that's why we may have to switch some of our products to a workstation.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's stable. We sometimes have problems, but globally it's working fine.

Buyer's Guide
HPE ProLiant DL Servers
March 2026
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore. For some products we were already using workstations, but for some others we now need workstations for the clock speeds.

How are customer service and support?

We are OEM clients, so the support is very good. We have direct contact so support is good. We used to have 13 x 5, but now it's next business day.

What other advice do I have?

When we look to work with a vendor, we look for stability. That's the most important. What is very important is that the systems are delivered on time. At this moment, that's a big problem, because of the hurricane in Houston, probably.

Also the team we're working with, because we have different countries that are ordering. It's on us to follow up on the deliveries.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
it_user784005 - PeerSpot reviewer
System Engineer Server Operation at a pharma/biotech company with 10,001+ employees
Real User
Dec 20, 2017
Easy to implement and maintain, consistently stable
Pros and Cons
  • "HPE offers the products we need. They come back with solutions. It's uncomplicated to deal with HPE."
  • "We have a good relationship with HPE, they offer the products we need."
  • "The new function, which is coming at the moment, with the online firmware updates - that's one of the problems we're struggling with, with our customers, to have downtime - these live online updates are really, really a benefit we're waiting for."

What is most valuable?

  • It works
  • It's easy to implement
  • It's really good in terms of maintenance

What needs improvement?

The new function, which is coming at the moment, with the online firmware updates - that's one of the problems we're struggling with, with our customers, to have downtime - these live online updates are really, really a benefit we're waiting for.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It has been consistently stable over the years.

What do I think about the scalability of the solution?

At the moment, all the migration from the rack mount to the enclosure systems, the implementation of storage - all of this is growing. With HPE, we have no problems in this area.

How is customer service and technical support?

Tech support is perfect. We have HPE engineers on-site, and also the delivery of parts, it works really well.

How was the initial setup?

The problem with the updates is sometimes our internal customer with the validation and qualification of the system. But the tools which HPE offers are working. It's really a question of change management.

What other advice do I have?

We have a good relationship with HPE, they offer the products we need. They come back with solutions. It's uncomplicated to deal with HPE.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
March 2026
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
it_user783969 - PeerSpot reviewer
Senior Systems Engineer
Vendor
Dec 19, 2017
Easy to use and reliable, consistently stable
Pros and Cons
  • "It's easy to set up for the whole firm."

    How has it helped my organization?

    It's easy to set up for the whole firm. Nobody has trouble with it.

    What is most valuable?

    • Easy to configure
    • Reliable

    What needs improvement?

    It's perfect. It could go faster all the time, but the next generation is always faster.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Consistently stable. It is 99.9999.

    What do I think about the scalability of the solution?

    We only use it on single machines, and for VMware we use another product from Cisco.

    How is customer service and technical support?

    I am not responsible for the tech cases, so I can't comment.

    How was the initial setup?

    It's straightforward. We use Red Hat, it's straightforward. We go from five to six or seven. It's no problem.

    What other advice do I have?

    When our company looks to work with vendors, we look for

    • first the price
    • then the support 
    • then the ease of use.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user567903 - PeerSpot reviewer
    IT Manager at AlgoSec
    Real User
    Nov 22, 2017
    Advanced and expanded CPUs enable us to upgrade our customers every few months
    Pros and Cons
    • "Some of our customers are using it for five years, six years without the need to even replace a single part or use the service from HPE."
    • "Perhaps the one thing is support globally, or distribution globally."

    What is most valuable?

    I think the most valuable features are the CPU version which is very advanced, and the machine itself is very reliable in terms of how long we can use the hardware. Some of our customers are using it for five years, six years without the need to even replace a single part or use the service from HPE.

    HPE is expanding the CPU very quickly, like every few months you get a new CPU and new technology in the field. That's very good for us because we can give our customers a very advanced server. Every three to six months we can upgrade their server if they like; or if we need to upgrade it in terms of using a stronger server such as more cores, etc.

    How has it helped my organization?

    We are using, in Israel, a company called Arrow to distribute, and they are very very good for shipping, packaging, in replacing the front panel. They work on HPE a lot. They are doing it very quickly, they distribute it very quickly.

    What needs improvement?

    I think that for us, we have is what we need. I'm not sure that we would like to see any new advanced features because we're not using such advanced features. I'm sure there's always places to improve but we are not using all of the advanced features that are in HPE.

    Perhaps the one thing is support globally, or distribution globally. Today we distribute in the United States and, over there, we have a center that can distribute for us, but I don't think they have such in the Eastern part of the world. So that could be an area for improvement.

    What do I think about the stability of the solution?

    Stability is very high. We have not needed to refer to the warranty, during the three years that we got. Sometimes customers hold their products for five, six years without the need to use any of the warranty or services, so that's very reliable for use.

    What do I think about the scalability of the solution?

    I can tell you that through the years we definitely wanted to upgrade the servers, scale them up in terms of replacing CPU or even adding CPU for some of the servers that use one CPU, or RAM, or disks. We haven't had any trouble with that. That has been very easy.

    How are customer service and technical support?

    I use technical support from time to time. It's very easy to open a case, very quick response and, most of the time, the first response that we are receiving solves the problem. We aren't getting into long discussions or things like that.

    We have Hebrew customer support, actually. 

    Which solution did I use previously and why did I switch?

    We used Dell and it wasn't as fast and accurate. 

    How was the initial setup?

    Very straightforward. Today, you have built-in the option to use SmartStart so it's very easy to set up the first time. It's very intuitive. For us, once again, that's very important.

    Which other solutions did I evaluate?

    We always look at other vendors, Dell, IBM. Right now we are checking into the option to buy storage so we are looking to, of course, 3PAR versus NetApp and EMC.

    What other advice do I have?

    I think that the most important thing that you need to look at is a company that will give them end to end support. HPE does that.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user683427 - PeerSpot reviewer
    Jr. System Engineer at a tech services company with 1,001-5,000 employees
    Consultant
    Jun 29, 2017
    ​HPE servers always deliver stunning stability and performance to our customers, and support from HPE is always nice and fast.​
    Pros and Cons
    • "HPE servers always deliver stunning stability and performance to our customers, and support from HPE is always nice and fast."

      What is most valuable?

      HPE iLO remote console, Its hot-plug design is in almost every part of its servers.

      How has it helped my organization?

      HPE servers always deliver stunning stability and performance to our customers, and support from HPE is always nice and fast.

      What needs improvement?

      More cloud and mobile features for monitoring.

      For how long have I used the solution?

      2.5 years.

      What do I think about the stability of the solution?

      No.

      What do I think about the scalability of the solution?

      No.

      How is customer service and technical support?

      Excellent.

      How was the initial setup?

      It's straightforward and clear if we read the manual.

      What's my experience with pricing, setup cost, and licensing?

      There’s Dell PowerEdge R series, but I prefer HPE for more agile and great management tools.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user364617 - PeerSpot reviewer
      Vice President Information Technology at ADVA Optical Networking
      Vendor
      Jun 25, 2017
      We run many apps on it, such as MS Exchange, test development systems, and SQL servers.
      Pros and Cons
      • "They're incredibly reliable and we have no issues running them."

        What is most valuable?

        • They're incredibly reliable and we have no issues running them.
        • We rely on the central management because we have a lot of remote locations where we have only limited IT staff.
        • We only need to upgrade every five to six years.
        • We can buy hardware from any vendor that will work with these servers.

        How has it helped my organization?

        Not only are they reliable, but the management interface is also great for us. Also, HP's support team knows the drivers of our system, so we can rely on them. We're confident that HP will deliver the latest drivers for the DL series to allow us to run the latest Microsoft applications.

        We run many apps on it, such as MS Exchange, test development systems, and SQL servers. For development, we run RHEL.

        What needs improvement?

        There's always room for improvement somewhere.

        For how long have I used the solution?

        I personally used HP servers since I entered the IT game back in '97, and then still continue to use HP servers in different companies.

        What was my experience with deployment of the solution?

        We've had no issues with deployment.

        What do I think about the stability of the solution?

        We're very satisfied with the stability.

        What do I think about the scalability of the solution?

        We have about 1,600 users worldwide. We have 2 ProLiant servers running all our EMEA and Asia mailboxes.

        How is customer service and technical support?

        The technical support from HP is one of the reasons why we're still running HP ProLiant. Anytime we have a technical issue such as a hardware exchange, we just call HP and they take care of it.

        What other advice do I have?

        The DL series it's quite easy to use. It's a commodity product and you can buy it at any reseller. If you have any technical reliability issues with other vendors, switch to the DL series.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user362355 - PeerSpot reviewer
        Senior Infrastructure Engineer at a tech services company with 5,001-10,000 employees
        Real User
        Jun 25, 2017
        We only have support staff in North America and in Europe, so it enables us to offer support globally in our other offices.
        Pros and Cons
        • "We only have support staff in North America and in Europe, so it enables us to offer support globally in our other offices."
        • "I'd like to see more features in the iLO as it currently only provides a basic overview."

        What is most valuable?

        The most valuable features for us are remote management, high load, and resilience. We're a small team but we have servers in Moscow, Milan, and other places. This is a solution that allows us to be in those different places.

        How has it helped my organization?

        We only have support staff in North America and in Europe, so it enables us to offer support globally in our other offices. If there's an issue in the Sydney office, we can log on remotely, needing very little work. The main benefit is less manpower, which means that if there's an issue at 3:00 in the morning in the US, I can do the work rather than having to get somebody else to do the work.

        What needs improvement?

        I'd like to see more features in the iLO as it currently only provides a basic overview. Sometimes the part or serial numbers are missing, for example. We've had issues where power supplies or hard drives have become defective and the information gets pulled back into the error logs. We then have to physically look into the server. This is highly inconvenient and an annoyance which could be solved with more iLO features.

        What do I think about the stability of the solution?

        We get the odd hard drive or power supply or general failure issues, but there aren't major stability issues we've noticed.

        What do I think about the scalability of the solution?

        If we've got clusters with a specific chip set, we can't easily introduce more once the chip becomes end-of-line. We have to build an entirely new cluster and migrate things over with the way we've implemented it.

        How are customer service and technical support?

        We have technical support through a third party and through HP. It seems relatively straightforward -- just go online, fill in the details, and you normally get contacted in 30-60 minutes.

        Which solution did I use previously and why did I switch?

        I've primarily been with HP throughout my career. I've used IBMs and Dells in the past, very briefly, but I've never really got on with them. I find that the support and the tools that come with HP servers are far better.

        How was the initial setup?

        I've only been with the company about 18 months. The majority of the setup was done prior to me joining.

        What other advice do I have?

        Make sure you get what you actually need rather than overpaying for something. Consider the different chips and memory that you can buy off the shelf. Make sure you're not over-spec or under-spec. Take your time.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user680202 - PeerSpot reviewer
        Server Management at a financial services firm with 10,001+ employees
        Real User
        Jun 22, 2017
        A stable solution that saves us money.
        Pros and Cons
        • "In the long term, the support of the hardware is crucial."
        • "Lower price. You have to pay for some of the features after the fact."

        What is most valuable?

        Stability. That's about it.

        How has it helped my organization?

        It saves us money.

        What needs improvement?

        Lower price. You have to pay for some of the features after the fact.

        What do I think about the stability of the solution?

        It stays up.

        Which solution did I use previously and why did I switch?

        When looking for a vendor, I look for cost and support.

        How was the initial setup?

        The setup was straightforward.

        Which other solutions did I evaluate?

        We have very specific standards, and only HPE met them.

        What other advice do I have?

        Look at the product and look at the support. In the long term, the support of the hardware is crucial. It is not just about the price point.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
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        Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.
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