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it_user294162 - PeerSpot reviewer
Systems Architect at a transportation company with 1,001-5,000 employees
Real User
Jun 16, 2017
Allows us to equalize the direct servers of the VDI.

What is most valuable?

It allows us to utilize the servers for VDI. The system supports two GPU's.

How has it helped my organization?

It was part of a bigger solution, which is VDI. We are able to publish desktops for design engineers whose requirements are continuously changing on a weekly basis.

What needs improvement?

I would like to look at Synergy for the new servers. It will be out in June or July. The Synergy Streamer Composer is one of the powerful features that Synergy has.

What do I think about the stability of the solution?

It is pretty stable. We had a pretty good experience with HPE so far.

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What do I think about the scalability of the solution?

Scalability shouldn't be an issue. We can have 20 servers in one rack.

How are customer service and support?

I've had good experience with HPE support. the support engineers are knowledgeable and customer service oriented.

Which solution did I use previously and why did I switch?

We knew we needed a new solution because of the latest requirements. Nowadays, IT is very involved with the business. We try our best to enable them to do their job in an efficient way. We had a different hardware platform before, and support was not at the level we've expected.

The most important thing when selecting a vendor is service, regardless of price. We look more for partnership and service in that sense.

How was the initial setup?

The installation was straightforward.

What about the implementation team?

Our vendor implemented the solution. We were involved in the design and planning.

What's my experience with pricing, setup cost, and licensing?

Pricing is not bad. They have competitive pricing, and the licensing model is simple to understand.

Which other solutions did I evaluate?

We evaluated few other technologies. We chose HPE because we've had good experience with them. I worked with them in the past and so far, HPE has proven to be reliable.

What other advice do I have?

Be careful when selecting the vendor. It has to be a partnership. If the vendor can't deliver what is expected, it's going to be a nightmare. It's going to affect your operations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user680286 - PeerSpot reviewer
System Enginner at a tech services company with 11-50 employees
Consultant
Jun 16, 2017
It has the scalability of the processors, high core counts, and additional memory capacity.

What is most valuable?

It has the scalability of the processors, high core counts, and additional memory capacity.

How has it helped my organization?

Obviously, more performance from having the higher core counts and the additional memory.

What needs improvement?

I would like to see additional work on making the intelligent provisioning work with VMware.

What do I think about the stability of the solution?

The stability has been very good. It is very reliable.

What do I think about the scalability of the solution?

Scalability has been good as well. There's actually a scale from really low core counts up to the higher-end Intel processors.

How are customer service and technical support?

I have used tech support for warranty claims. They are good and respond quickly.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because our customers asked for this series of servers. HPE is our primary go-to solution for servers, unless somebody asks for some other brand in particular. When looking for a vendor, the main differentiation between most of them is good back-end support. We've had good luck with HPE support.

How was the initial setup?

The setup was straightforward.

What other advice do I have?

Go for it and call HPE support if you get stuck.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
HPE ProLiant DL Servers
January 2026
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user680277 - PeerSpot reviewer
Enterprise Architect at a healthcare company with 1,001-5,000 employees
Vendor
Jun 16, 2017
It is easy to configure and deploy.

What is most valuable?

It is easy to configure and deploy. It is the same hardware. Whenever you buy the particular generation, it is the same. The parts inside don't change, which is nice.

How has it helped my organization?

The deployment software.

What needs improvement?

I would like some of the software products that they offer to be integrated. In other words, you buy the server and you get the software, instead of having to pay extra for the licenses.

What do I think about the stability of the solution?

It is very stable. We have run it for years.

What do I think about the scalability of the solution?

It's pretty easy to scale.

How are customer service and technical support?

We have used technical support a few times. It's pretty good.

Which solution did I use previously and why did I switch?

We just evaluated it and other solutions, and we just chose this one.

How was the initial setup?

The setup was pretty straightforward.

Which other solutions did I evaluate?

We evaluated Dell and Cisco. We liked the cost of this solution. We liked the software, even though you had to buy it separately.

When selecting a vendor, the reliability is the most important factor, followed by cost.

What other advice do I have?

Definitely look at their solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680205 - PeerSpot reviewer
Senior Server Specialist at a tech company with 51-200 employees
Real User
Jun 16, 2017
Gives us the ability to manage centrally.

What is most valuable?

The blades are very compact. They are easy to query. If you need information from them, you have one central location where you can go with OneView to understand where everything is located if you have any problems with them. In that respect, it is better than just standalone servers that you find in the field.

How has it helped my organization?

It gives us the ability to manage centrally. If you have a problem with any of the servers, it will send alerts and you can easily find out where they are located. You can then pull the server if you have to and change the hardware.

The servers are all identical, so if we do have issues, we can just pull one from our reserved stash and just replace it. The benefit is that they are all identical, so they are pretty reliable.

What needs improvement?

What is missing for me is more of the administration site. If you have a cluster of four servers, there's no way to identify if they are all a member of the same cluster.

If there were a way to tag them, then you could specify where they are located within the data center. It would make it easier, because then we could spread them out. We would not have to keep them in the same cabinet in case of a power failure.

I would like to see more ease-of-use, be able to identify everything, and group them together so that we know where they are located.

What do I think about the stability of the solution?

So far it has been very stable and reliable. We rarely have issues. When we do have issues, it is usually firmware related. Hardware-wise, they are pretty solid.

What do I think about the scalability of the solution?

With blades, you can just add more cabinets and you are good to go.

How are customer service and technical support?

Occasionally, we have to use technical support when there are issues. The support is really good. They always find a solution. Sometimes it takes a little longer than other times, but they always find a solution.

Which solution did I use previously and why did I switch?

We knew we needed a solution because we didn't have anything prior to this solution. I had to come up with a solution and say, "These four servers are in the same cluster. We need to write codes that indicate that these servers are in this frame or in this enclosure." That way, we could map out our status.

When selecting a vendor, I look at price, if they are technologically inclined, i.e., that they know what they're doing. We look for a personal relationship, just to make sure that they are friendly and that they know their stuff.

How was the initial setup?

I was not present for the initial setup. I was present for the setup of the Synergy frames. It was straightforward, but we also had HPE's help setting them up and they gave us guidance.

Which other solutions did I evaluate?

They evaluated solutions before I came on board. I believe they looked at Dell. We have a few Dell machines in our environment.

What other advice do I have?

It is a good investment and they should go for it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680187 - PeerSpot reviewer
Data Center Manager at a tech company with 1,001-5,000 employees
Vendor
Jun 15, 2017
We use it to host software development environments.

What is most valuable?

The reliability and the support are probably the most reliable features for us. We enjoy the fact that support is quite good and the products do what they're supposed to do. We use it to host a lot of software development environments, so up-time is important to us. HP's products are very reliable.

How has it helped my organization?

The benefits are that it allows us deliver solutions to our software developers faster and the up-time is maintained.

What needs improvement?

  • More adoption of Intel's new processors
  • More SSD technology
  • More NVMe technology
  • Keeping the price down. (It's always the price, right?)

What do I think about the stability of the solution?

Stability is very good with HPE products. There is a lot of development going into their products and you can see that when the products go into our production data center.

What do I think about the scalability of the solution?

Scalability is very good as well. There are always options to buy bigger products, to add on disc storage, and to increase compute power.

How are customer service and technical support?

We use technical support all the time. They are very good. I would give them a rating of 8/10. No technical support organization is perfect.

Which solution did I use previously and why did I switch?

We knew we needed to invest in this solution because our customers told us. They needed more compute. We develop software, so they needed processing and compute power, so that they can get products to market faster.

How was the initial setup?

I was more or less involved in the initial setup. It was complex. We host different types of environments, so some of them are simple, but some of them are complex. We deal with a lot of:

  • Servers
  • Storage
  • Customers
  • Software configurations
  • Operating systems
  • Relationships between all of those components

Which other solutions did I evaluate?

We always look at other vendors, such as Dell and Supermicro. When looking for a vendor, usually price is important, obviously, as well as the stability of the products.

What other advice do I have?

I would say that they can't go wrong.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680298 - PeerSpot reviewer
Systems Manager at a tech company with 5,001-10,000 employees
Vendor
Jun 15, 2017
It allows us to provide continuity to the business.

What is most valuable?

Performance and longevity.

How has it helped my organization?

It allows us to provide continuity to the business.

What needs improvement?

I would like to see a single pane of glass, relayed management, and fewer tours.

What do I think about the stability of the solution?

We try to transfer platforms.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

We have used technical support for this solution.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution through our acquisitions. We used Dell before. We switched because of the HPE platform.

Which other solutions did I evaluate?

We looked at HPE and EMC. We chose HPE because they were a more innovative solution for us, as far as operating servers.

When selecting a vendor, I look for onsite engagement and the hands-on invitation for out-of-hours support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680259 - PeerSpot reviewer
Security Engineer at a tech vendor with 10,001+ employees
Real User
Jun 15, 2017
It is consistent and stable. I would like to load the system without having to make an external connection.

What is most valuable?

The fact that they are consistent. I don't have to relearn for the 80 sites I support.

How has it helped my organization?

Stability and reliability. It's rare that it fails and, when it does, we have HPE support, with a four hour turnaround. It gets fixed.

What needs improvement?

I would like to see the simplicity of having the option of loading with something like SmartStart instead of having to make the external connection. There are issues with the startup that make it a little cumbersome. It takes us more time. Even though hardware and support might be rated higher, considering how much time we spend setting things up, that impacts us a lot. That's where the points get taken off my rating.

What do I think about the scalability of the solution?

Scalability is about the number of drives and the number slots for memory and storage. We put in what we want. If it's not right, we put in more.

How are customer service and technical support?

We have used technical support, and it can always be better. But everyone can. Sometimes I feel like I'm dealing with someone who is reading from a script, rather than with someone who understands the technology.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution, because of lack of driver support. In the new Windows version, some drivers don't work with old MSAs and you have to get new ones. We used a previous generation of HPE servers before this.

When choosing a vendor, we look for support, reliability, durability, and not something that is end-of-life in a year.

How was the initial setup?

I was involved in the installation. We ran it from the SmartStart CD to the online connection. (I don't know what they call it now.) It came with a supply kit and we could install it without an external connection. That's where we support it. In gaming, there is no connection to the outside world.

What other advice do I have?

I would recommend HPE, but you have to be careful. Check if everything is compatible with what you currently have. You might upgrade part of a server, but not all of it. There can simply be incompatibility issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user680274 - PeerSpot reviewer
Delivery Manager at a non-tech company with 10,001+ employees
Real User
Jun 15, 2017
It is stable and easier to maintain than other servers that we had before.

What is most valuable?

It's pretty quick. It's much easier to maintain than other servers we had before. We believe that the 380s are more stable than the other HPE servers that we had before.

How has it helped my organization?

It benefits our organization, operation-wise, because of its stability. Operation-wise, we don't have to put out as much and there's less maintenance.

What needs improvement?

I would like more advice about drivers and servers, depending on the application we are using.

What do I think about the stability of the solution?

Stability is probably the most important feature, especially if you are running a production service. The stability of the solution is really good.

What do I think about the scalability of the solution?

Scalability is pretty good. It depends on the model. The 380 only has a couple of slots you can use. You can put some other enclosures in there as well.

Which solution did I use previously and why did I switch?

We didn’t use other solutions before. We pretty much use servers from generation 3 and now we are up to generation 8.

How was the initial setup?

I was involved in the setup and it was straightforward. It gives you all the options that you want.

Which other solutions did I evaluate?

We select a vendor based on their statistics. We check if they work with other companies or other industries similar to ours. We see if they work with applications that we use, as well as the price. 

Right now, we have HPE from the service perspective. We do have HPE on our shortlist. We currently have IBM as well. 

We are looking into other service management companies. We have HPE at the moment, but we are looking at other service management options.

What other advice do I have?

Depending on the applications they use, they should study the technical requirements, such as storage and processing power.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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