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it_user368043 - PeerSpot reviewer
Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees
Real User
Jan 12, 2016
There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, and support.

What is most valuable?

There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, price, and support. I think they're miles ahead of the competition in these areas.

What needs improvement?

I think that the main area of improvement would be in the price. The price only came down for us when we went to a dual vendor solution. We resorted to negotiating prices between HP and its competitors, and would have been nice to not have gone through that trouble to get a more competitive price.

What was my experience with deployment of the solution?

We experienced no issues with the deployments.

What do I think about the stability of the solution?

The stability is great. They're always bugs with IT and the computers are there to test those. I wouldn't have a job otherwise. I'd say HP servers are generally more stable than the competitors.

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HPE ProLiant DL Servers
January 2026
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What do I think about the scalability of the solution?

They're very scalable.

How are customer service and support?

We do most technical support in-house. If we do go to HP, the level of tech support will depend on the type of bug, who you're speaking to, how good the answer is, and how good the result is. Often you have to skip three layers of support before you can even get any assistance.

Which solution did I use previously and why did I switch?

We have a multi-vendor network, but 99% of our kit is HP. We also use Dell and IBM equipment, but we chose HP for servers because it's just easier to support the platform. Multiple vendors need multiple hardware, and for multiple hardware, there are more update methods. They don't all work the same way and they're not all as reliable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user366651 - PeerSpot reviewer
IT Engineer at a manufacturing company with 10,001+ employees
Real User
Jan 12, 2016
We need its flexibility in adding new components and blades to our existing infrastructure.

Improvements to My Organization

These servers provide us with very good performance, and the blade technology allows us to do high-performance computing. It's also a really useful product for us because we need its flexibility in adding new components and blades to our existing infrastructure. That's very important for us.

Room for Improvement

The Generation 9 servers have the new UEFI firmware version instead of the traditional firmware, but we don't have that on our servers. It would be great if they could run UEFI because they have longer boot times, so there's room for improvement there.

Deployment Issues

They deploy without any issues.

Stability Issues

We've had issues where some components fail, but overall the system runs well.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

They're very, very responsive, calling us back within 10 minutes when we open a case. Normally, they'll have the problem fixed the next.

We also have a service contract where the HP guys will take care of things like firmware updates. This helps us a lot in our daily work because we don't have to worry about those particular tasks.

Initial Setup

With blade technology, there are the blades and then the whole chassis surrounding the blades. This type of technology is more complex than the normal standalone servers.

Other Advice

If you're looking for high-performance computing, then blade technology is the best you can get. Also, if you're looking for GPU power, then these are the servers for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
January 2026
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
it_user366117 - PeerSpot reviewer
IT Director at a tech vendor with 501-1,000 employees
Vendor
Jan 12, 2016
We don’t need to do a lot of maintenance on the servers, so we need less people needed to manage them.

Valuable Features

We've used HP servers for a while now, and the most valuable features of them all, the DL series included, are the price and the quality. HP provides the best quality for the price.

Improvements to My Organization

We were using Dell before and we switched because HP has a range of products that, from our point of view, is exactly what we need. It supports a special power converter that's essential to us that Dell just doesn't have. We don’t need to do a lot of maintenance on the servers, so we need less people needed to manage them. HP provides us with great service as well, which helps us save on costs and other resources.

Room for Improvement

Although I compare them often to the Dell servers we used to have, these HP servers could be improved with faster memory. They perform well enough, but I might pay more for faster performance.

Deployment Issues

We've had no problems deploying these servers.

Stability Issues

The stability is very good, 8/10.

Scalability Issues

Scalability is also very good, 8/10.

Customer Service and Technical Support

Technical service is outstanding, 9/10.

Initial Setup

The initial setup was very easy and straightforward.

Other Solutions Considered

We evaluated Dell and Lenovo.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user359688 - PeerSpot reviewer
Manager IT Technical Services at a engineering company with 10,001+ employees
Vendor
Jan 12, 2016
The iLO feature is essential because it provides us with server management capabilities and we have a distributed-base installation.

What is most valuable?

For us, the iLO feature is essential because it provides us with server management capabilities and we have a distributed-base installation.

How has it helped my organization?

We're able to provide greater support services outside of normal business hours, as well as at sites where we don't have service groups.

What needs improvement?

The big challenge for us is our deliveries for certain countries, such as Australia and some areas of Asia.

What was my experience with deployment of the solution?

We've deployed these servers without any issues.

What do I think about the stability of the solution?

I haven't noticed any increase or decrease in the performance and stability of the servers. I'd say it's very stable and we don't generally have any problems.

What do I think about the scalability of the solution?

The range of available services from these servers is quite varies, so it's easy to find the right machine for the job. Whenever we've needed to scale, we're able to find the right model for us.

How are customer service and technical support?

The technical support is very good, especially for onsite support for hardware problems. They're always reliable.

Which solution did I use previously and why did I switch?

We previously used Dell, but we switched because of pricing and availability.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We don't have an offsite team that helps, so we managed implementation internally with our own in-house team.

What other advice do I have?

I'd recommend them, but make sure you've planned the right management options, power supplies, and other technical specifications. Make sure, also, that you get the extended warranty.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user365994 - PeerSpot reviewer
Director of IT at a university with 1,001-5,000 employees
Vendor
Jan 11, 2016
The most valuable feature we saw is that the performance is better and it's easier to manage.

Valuable Features

When compared to other servers and even other HP products, the most valuable feature we saw is that the performance is definitely better and it's easier to manage. I can't say that we've faced any problems after standing up these servers.

Improvements to My Organization

It's very important for our business that we have a server that's stable and reliable. These servers have been very, very stable and are performing well for us.

Room for Improvement

The biggest area of improvement I can think of is with more fiber connections. Adding more fiber connections would make them even better.

Use of Solution

We've used it for more than six years.

Deployment Issues

They deploy very well without any problems.

Stability Issues

It's stable, the most important factor for us.

Scalability Issues

They are supposed to be highly scalable servers, but we're using them in a utilization environment. In a utilization environment, I can't say that they're scalable.

Customer Service and Technical Support

Technical support is fantastic.

Other Solutions Considered

We evaluated other vendors and compared them with the same configurations, same amount of memory, same CPUs, and HP servers performed the best.

Other Advice

Perform a comparison between the same level of quality, same level of service, and same level of performance, and choose the product. I think you will find it the most suitable one for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user364551 - PeerSpot reviewer
Senior Technical Analyst with 1,001-5,000 employees
Real User
Jan 7, 2016
The most valuable features for us are the stability and scalability of these servers.

Valuable Features

The most valuable features for us are the stability and scalability of these servers. However, what's truly key is the support we get.

Room for Improvement

They're very slow to boot up. And we can have issues with the driver sets for all operating systems as well. The blade enclosures themselves, though, are leading-edge technology.

I think the problem is that we're not geared up for automating the build process. We're still manually deploying servers.

Use of Solution

We're still using the Gen 8 blades, though we've bought many of the new ones and we're going to install them soon.

Deployment Issues

We've had quite a few issues doing the initial builds and getting the operating system up and running.

Stability Issues

It is very stable. HP products generally are.

Scalability Issues

It's scalable because you're not using actual discs within storage. You scale by adding additional services. The new Synergy product is going to be much better.

Customer Service and Technical Support

This is the key for us. The support from OCSL is excellent. We don't use them often.

Initial Setup

They take a long time to set up and they're quite complicated to build as well.

Other Solutions Considered

We're pretty much an HP shop.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user364197 - PeerSpot reviewer
Network Administrator at a tech services company with 1,001-5,000 employees
Consultant
Jan 7, 2016
It's like a RAID 6 set-up so that I don't have to worry about just one broken hard drive. I'd like to see faster memory chips.

What is most valuable?

The DL380 generation 8 has slots for hard drives in the front. This really separates it from competitors such as Dell. I need that kind of local storage space for each server, which I can make from eight drives. This is like a RAID 6 set-up so that I don't have to worry about just one broken hard drive. We'll automatically get an SNMP problem error from the broken drive.

How has it helped my organization?

Very simply, we needed a stable server, and this is a stable server.

What needs improvement?

I'm worried that with the new model, HP will get rid of the processor ILO port that enables us to have a separated management network. I don't think it'll be feasible to have some models with the ILO port and some without.

I'd also like to see faster memory chips.

I also think that there's an issue with the Smart Array firmware, which is the RAID controller. It corrupts RAID 6 so that if you have an entire setup that's based on RAID 6, the whole RAID will also be corrupted.

What was my experience with deployment of the solution?

We haven't had any deployment issues.

What do I think about the stability of the solution?

It's quite stable.

What do I think about the scalability of the solution?

I don’t need to scale. Their cage is stand-alone boxes.

How are customer service and technical support?

I haven't used them for these servers, but I've found them slow for other things.

Which solution did I use previously and why did I switch?

We were using Dell, which were almost the same as the DL380.

How was the initial setup?

It's straightforward. Putting that kind of server into the rack now is something like 50 minutes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user359700 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Consultant
Jan 7, 2016
You turn them on and you can forget about them. I find the software for the servers can sometimes be a bit flaky.

Valuable Features

They are very easy to build and very reliable. On a server, that's the most important thing: reliability. Everything is locked together. They're just nice and quick and easy.

Improvements to My Organization

Servers are all about reliability and the HP ProLiant is well priced. You can get other reliable servers, but you're going to pay much more. These are very well priced for what they are.

Room for Improvement

I find the software for the servers can sometimes be a bit flaky. Upgrades can be flaky, too. For example, you get the HP easy set-up when you want to set up one from scratch. It's not uncommon that when you have to phone HP, they say, "Well you can't use the latest version, go back two versions," or that kind of thing. I would say where they control the servers, that's where they let themselves down. They let themselves down on their software.

Stability Issues

They're very stable. With HP servers, you turn them on and you can forget about them. That's why we use them; that's why we like them. Very rarely will HP servers actually go down and give you a hassle.

Scalability Issues

Scalability depends which ones you buy. They are scalable and you can add to them the whole time. You can add drives and processors. You just have to make sure that the server you buy is scalable because there's no point buying a single processor server if you think one day you might need four processors. You've got to allow for scalability when you buy the server. You've got to be thinking forward.

Customer Service and Technical Support

On the whole, I would say their tech support is quite good. They always come back to you. The only people I can really compare them to in that price range would be Dell. You can't compare as the HP tech support is much, much better than Dell. It's easier to get through and they're more helpful when you actually get them on the phone.

Other Solutions Considered

At this price range we've bought Dell and we've bought IBM. We wouldn't go back to either of them. We would, however, go back to HP with no problem. If someone really wants a cheap server, they should go with Fujitsu because it's good value for money. But you can't compare their build quality to HP. HP build quality is much better.

Dell servers are very nice although sales service is diabolical. IBM -- just didn't like the build. Very fiddly, not easy to put together, wasn't intuitive. HP servers -- you get the parts and it's intuitive. You know exactly what you're doing; it's easy. Also, the IBM servers were very, very noisy. With Fujitsu, it just comes down to price.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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