IBM Maximo Reviews

We are able to organize, track, and report on all of the jobs/tasks/routine work/preventive maintenance that we perform daily, and report to management the status of these activities at any time.

The large range of configurability of the product is great, since everyone has a different way of doing things. I also like the interface mechanisms built into the tool. With these, we can talk to just about any external system.

Revision management of file attachments.

The product is very stable (when configured properly).

The product scales very very well.

Seven out of 10. There are lots of consultants and third-party developers that can help with this product. IBM is not the only choice.

(By the way, in my opinion nothing is perfect).

We used a home-grown solution. We wanted to take advantage of advances in technology without having to build out or enhance our home-grown solution, so we switched.

This depends the ROI you expect. I recommend you implement the most important functions and then add capabilities as you get more familiar with the product.

Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses.

MP2, SAP.

There are add-ons for calibration, scheduler, transportation, service provider, government, oil and gas, asset management configuration, and linear assets.

It is a very solid J2EE product with great middleware and webserver; scales very well, and can use one of three RDBMS systems.

Refine your maintenance processes, do not skimp on hardware.

Particularly related to compliance management, Maximo has been configured to provide a warning of compliance activities coming up and enables us to report on exceptions.

Maximo is a platform where apps can be created to support special processes. It is configurable, where you can add extra fields to screens and to the database.  

With that said, our biggest use of Maximo focuses on work and compliance management, and we have configured Maximo to help us manage our compliance activities. In addition, some pockets of the company utilize Maximo for managing work, failures, inventory, etc. beyond just compliance.

Although you can create notifications with Maximo, the configuration and options could be improved.

Overall, we have had no major stability issues with Maximo.

We do much of our support internally, but we have found that IBM technical support, when needed, has provided us with answers or identified whether the issue would be fixed in an upcoming patch.

Part of our company has used Maximo for about 20 years. The other part utilized Infor EAM but switched to Maximo due to more internal resources with Maximo experience, and because the Maximo implementation had been recently upgraded and improved.

Maximo is an enterprise system, so the initial setup is typically fairly complex.  You will want to include some consultant resource hours in the initial purchase of licenses to aid your IT staff in the initial installation, and to help make some of the hardware and software decisions.

Get an understanding of the intended usage at your company, and look at both the named user and concurrent-license pricing to make a determination which makes more sense for your usage.  Where available, concurrent licenses can be more cost efficient and provide more flexibility.

The original decision was many years ago, so the options were different then than they are today. About four years ago, we compared Infor EAM (which was previously implemented in another part of the company) to Maximo and decided to keep Maximo and convert Infor EAM users to Maximo.

I rate it a nine out of 10. If it's not the best EAM product, it is one of the best out there.

Make sure that you understand your work/asset management and other processes before trying to implement. Where possible, the product should be configured to fit within your processes, trying to avoid changes to the system that will make it hard to upgrade/update, as IBM provides frequent patches and updates.

• Ease of use
• The ability to configure and integrate it with other solutions for ERP.

It allows my clients to manage and maintain assets to save costs and keep safety a high priority while maximizing production time.

Industry specific solutions are always a game changer.

It gets more stable with every release.

Maximo is made to be a worldwide enterprise app and can scale easily.

IBM has great support.

No.

The initial setup was complex, because it is a complex product.

You pay for what you get. There are lots of options depending on how you would like to implement Maximo.

No.

Plan out the implementation and involve all levels from users to management. 

I have used versions 4 through the most current version 7.6, and it keeps getting better. I have been working with Maximo for twelve years. This is the Cadillac of asset management applications.