Technical Delivery Head at a tech vendor with 10,001+ employees
May 26, 2022
ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible.
IBM ODM Rules Developer at a tech services company with 10,001+ employees
Dec 1, 2023
The most valuable features are the Decision center, a web UI that allows us to make direct edits to our policies or rules; the Rule Execution Server, which allows us to analyze the rules and performance; and Rule Designer, where you can write rules and decision tables.
Learn what your peers think about IBM Operational Decision Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
Software Developer at a tech services company with 10,001+ employees
Jan 23, 2020
The most valuable feature is the deployment part because it is very easy to deploy. Even a businessperson or someone from a non-technical background can easily deploy it and the rules will work.
It reduces operating costs because you are taking some of this work out of the high cost IT people, freeing them up to work on new initiatives and getting them out of maintenance mode. Now, the business people are the ones making business decisions on what needs to change. They are hands on making these changes.
Architect at a logistics company with 10,001+ employees
Aug 20, 2018
The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their decisions and their rules, and therefore, finally, they take proper ownership, and model and maintain them properly.
Systems Architect at a tech services company with 1,001-5,000 employees
Mar 21, 2018
The effects of allowing business users to update business rules instead of IT are business users have a closer relationship with what rules they need and are able to make those rules a lot quicker in the tools that ODM provides than if an IT person had to do it, and do it in code, requiring compiling code and deploying it.
Technical Delivery Head at a tech vendor with 10,001+ employees
May 26, 2022
The only thing we have trouble with is integrating IBM ODM with the cloud. The product is on-prem, and we need to migrate the rules to the cloud. It's a hectic process.
Learn what your peers think about IBM Operational Decision Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
Software Developer at a tech services company with 10,001+ employees
Jan 23, 2020
The errors I get from time to time are not easy to debug or easy to understand. They are very vague because if a XOM file is missing or there is a deserialization problem, on the client's side I only get a 500 Internal Server Error. To learn where the problem is, I have to go on the Rule Execution Server and test it myself. The deserialization issue is very vague. The error messages should be more straightforward and easy to understand.
There is some promise of how decisions could take advantage of machine learning and artificial intelligence. That has been slow to develop. It is still not clear where the market will take it, but that is something that I am looking forward to down the road.
Architect at a logistics company with 10,001+ employees
Aug 20, 2018
One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data.
