IBM Tivoli NetCool Impact pros and cons

Vendor: IBM

3.8 out of 5

5 reviews
100% willing to recommend

480 followers

Pros & Cons summary

IBM Tivoli NetCool Impact excels at fetching various types of files and integrating with other models, systems, and external systems, benefiting from ISPF APA support. Although it supports running open-source Java code, it is somewhat complicated and struggles with event flooding, particularly during large-scale power failures. The on-premise version lacks development investment while the stability scores around eight or nine. Improving event handling and overall stability are necessary for enhancing its performance.

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Prominent pros & cons

PROS

IBM Tivoli NetCool Impact excels at fetching almost any kind of file.

The ISPF APA support is highly valuable, allowing integration and invocation of other products easily.

It supports the use of open-source products, including running Java code.

Seamless integration with Oracle and other external systems enhances event management.

IBM Tivoli NetCool Impact is known for its good stability, rated eight or nine.

CONS

IBM Tivoli NetCool Impact is somewhat complicated and not exactly straightforward.

Stability needs improvement.

IBM is not investing in the development of the on-premise version.

Better handling of event flooding would be beneficial.

Struggles to deal with massive issues like power problems causing millions of events.

IBM Tivoli NetCool Impact Pros review quotes

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

Feb 24, 2021

The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate.

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Hennie Du Toit

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

May 15, 2025

The stability has been very good for IBM Tivoli NetCool Impact, rated around eight or nine.

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Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

Oct 17, 2022

It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.

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PrasadBabu

Senior Software Engineer at Visa Inc.

Aug 12, 2020

The solution is great at being able to fetch almost any kind of file.

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reviewer1769061

OSS Operations Specialist at Vodafone

Jan 26, 2022

This product allows us to make use of open-source products, including running Java code.

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IBM Tivoli NetCool Impact Cons review quotes

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

Feb 24, 2021

For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.

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Hennie Du Toit

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

May 15, 2025

Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that.

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Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

Oct 17, 2022

IBM is not investing in the development of the on-premise version of this solution.

Find out what your peers are saying about IBM, ScienceLogic, Zenoss and others in Event Monitoring. Updated: May 2025.

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