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IBM Tivoli NetCool Impact vs OPS/MVS Automation Intelligence comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
10th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
11th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of September 2026, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 5.1%, up from 3.0% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.2%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool Impact5.1%
OPS/MVS Automation Intelligence4.2%
Other90.7%
Event Monitoring
 

Featured Reviews

Hennie Du Toit - PeerSpot reviewer
Principal Specialist Architecture And Governance at a tech services company with 501-1,000 employees
Event management strengthens with automation but needs better event flooding handling
Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that. Better root cause correlation and faster processing for IBM Tivoli NetCool Impact would be helpful. If there can be more end-to-end functionality, such as observability tools built in natively, that would be great. With correlation, IBM Tivoli NetCool Impact has many functions, but we've built them custom-built. Functions such as automated logging, automated dispatching, and automated notification of engineers could be native in the tool.
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The stability has been very good for IBM Tivoli NetCool Impact, rated around eight or nine."
"The operational views and third party connections to fetch the data and to help engage on more activities are the most valuable aspects of the solution."
"This product allows us to make use of open-source products, including running Java code."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The solution is great at being able to fetch almost any kind of file."
"I can recommend Netcool/Impact because it's the perfect solution when it comes to invoking ISPF APA and using ISPF integration throughout the rest of your other products."
"It's definitely a very stable product."
"The performance of it is beyond exceptional."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"The technical support is top notch; they have always been right there for us whenever we were needed, including the offer to be available on weekends during a recent upgrade if needed, and they are friendly, professional, and knowledgeable."
"When selecting a vendor, the most important thing is the ability to meet our needs, and CA does a very good job of that."
"OPS/MVS is doing things more efficiently than a person would do; they may make mistakes; finger checks here."
"The service has been wonderful."
 

Cons

"For improvement, I'd say the dashboard and the overall GUI could use some work."
"IBM is not investing in the development of the on-premise version of this solution."
"The stability of this solution is somewhat less than other similar products that I have used."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that."
"Stability-wise, this product needs to be improved."
"The solution is somewhat complicated. It's not exactly straightforward."
"The only issue we have is when we try to integrate with common services."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
"It needs to have more compatibility/interfaces to other vendors’ products."
"The interfaces to USS, CA UIM could be better."
"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
 

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
8%
Manufacturing Company
8%
Outsourcing Company
21%
Construction Company
13%
Financial Services Firm
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What needs improvement with IBM Tivoli NetCool Impact?
Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal wit...
What is your primary use case for IBM Tivoli NetCool Impact?
IBM Tivoli NetCool Impact is our event management tool, specifically the umbrella fault management tool set. All of our events across the network correlate the data for us, and we have certain use ...
What advice do you have for others considering IBM Tivoli NetCool Impact?
We remain a partner with IBM Tivoli and continue using their products. We use IBM Tivoli NetCool Impact's AIOps functionality. We experienced some skills issues, but currently receive assistance fr...
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli NetCool Impact
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Tieto
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. OPS/MVS Automation Intelligence and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.