Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Imperva offers reliable defense against malicious attacks and provides strong DDoS protection with easy cloud deployment.
Imperva Web Application Firewall is known for its stability and accuracy with fewer false positives and minimal bugs.
Features like threat intelligence, advanced bot protection, and account takeover safeguards are highly valuable in Imperva.
The platform's scalability and integration capabilities make it easy to adapt and expand as needed for enhanced security operations.
Imperva offers comprehensive protection with features like API security, traffic interception, and SQL injection prevention.

CONS

Imperva Application Security Platform requires better integration with third-party systems and services, especially for on-premises deployment models.
It needs enhancements in threat and attack pooling to improve the indicators of compromise scale.
Pricing is a concern as Imperva Application Security Platform is considered expensive by users.
The platform could benefit from quicker signature updates and faster software resiliency adjustments to new cyber-attacks.
Users find the API integration complex and suggest improvement in onboarding processes.
 

Imperva Application Security Platform Pros review quotes

it_user259980 - PeerSpot reviewer
Network Security Engineer at a tech services company with 501-1,000 employees
Jun 24, 2015
It has helped a lot with working among, and creating a link between, different teams in my organization, of course I’m referring to security, networking and system application teams.
it_user182781 - PeerSpot reviewer
Director at a marketing services firm with 51-200 employees
Jul 23, 2015
Human contact Fast SLA Trustworthy and excellent communication Highly-functional back office with user friendly reports and intelligence on bad IPS and malicious software is at very high level and very quick.
it_user277947 - PeerSpot reviewer
Online Marketing Manager with 1,001-5,000 employees
Jul 26, 2015
The user-generated spam stopped after we started using Incapsula, and so we feel more secure.
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user277953 - PeerSpot reviewer
ICT Director with 501-1,000 employees
Jul 26, 2015
The Web Application firewall is a valuable feature as the security features are mostly what we're interested in.
it_user279876 - PeerSpot reviewer
IT Manager with 501-1,000 employees
Jul 28, 2015
The availability of our sites, thanks to the load balance functionality, has improved, and it enables the site to be available all the time, despite people trying to attack it.
it_user288354 - PeerSpot reviewer
President/General Manager with 51-200 employees
Aug 9, 2015
Incapsula provides a very simple to install and configure solution, that can be up and running in minutes.
it_user298143 - PeerSpot reviewer
Senior Manager, Software Development at a music company with 1,001-5,000 employees
Aug 27, 2015
Their support team is great and you get a response/resolution within five minutes of submitting a support ticket.
it_user300444 - PeerSpot reviewer
IT Support Engineer at a tech services company with 51-200 employees
Sep 8, 2015
We're able to better manage network traffic with its analysis and security tools.
it_user298446 - PeerSpot reviewer
VP R&D with 51-200 employees
Aug 27, 2015
The features that are most valuable are the protection against denial-of-service attacks and all kinds of other internet attacks.
it_user300492 - PeerSpot reviewer
Sales Engineer/Major Accounts with 51-200 employees
Aug 27, 2015
Scalability has been pretty good, our European traffic has doubled and our sales have gone up along with our stability.
 

Imperva Application Security Platform Cons review quotes

it_user259980 - PeerSpot reviewer
Network Security Engineer at a tech services company with 501-1,000 employees
Jun 24, 2015
I guess the GUI could be improved a little, as it’s not always simple to get.
it_user182781 - PeerSpot reviewer
Director at a marketing services firm with 51-200 employees
Jul 23, 2015
Communication declined a bit as they got bigger – 7/10.
it_user277947 - PeerSpot reviewer
Online Marketing Manager with 1,001-5,000 employees
Jul 26, 2015
I needed some support and according to the SLA I couldn’t get telephone support and it took a little while till they got back to me.
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user277953 - PeerSpot reviewer
ICT Director with 501-1,000 employees
Jul 26, 2015
Customer Service: Average to poor. Technical Support: Average to poor.
it_user279876 - PeerSpot reviewer
IT Manager with 501-1,000 employees
Jul 28, 2015
They guarantee to fix your problem within 15 minutes, but they don’t always keep their word.
it_user288354 - PeerSpot reviewer
President/General Manager with 51-200 employees
Aug 9, 2015
It would be nice to have a mobile app as a dashboard interface instead of the web administration, but the service is really great.
it_user298143 - PeerSpot reviewer
Senior Manager, Software Development at a music company with 1,001-5,000 employees
Aug 27, 2015
Caching rules are really basic now and lots of space for improvement here.
it_user300444 - PeerSpot reviewer
IT Support Engineer at a tech services company with 51-200 employees
Sep 8, 2015
Its firewall should be made less penetrable so that if an IP is blocked once, it doesn't penetrate again.
it_user298446 - PeerSpot reviewer
VP R&D with 51-200 employees
Aug 27, 2015
Its user interface could be improved, as the competition looks better, but it doesn’t really need improvements in its functionality.
it_user300492 - PeerSpot reviewer
Sales Engineer/Major Accounts with 51-200 employees
Aug 27, 2015
We looked at CloudFlare. We tried it but it didn’t work that well.