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IOANNIS  Katsaounis - PeerSpot reviewer
Solutions Architect at a computer software company with 501-1,000 employees
Real User
May 26, 2023
A stable and state-of-the-art solution that helps to meet security requirements
Pros and Cons
  • "I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel."
  • "I would like the solution to improve its support response time."

What is our primary use case?

The tool helps us to meet security requirements. 

What is most valuable?

I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel. 

What needs improvement?

I would like the solution to improve its support response time. 

For how long have I used the solution?

I am working on the solution for two to three years. 

Buyer's Guide
Imperva Application Security Platform
January 2026
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have more than eight to nine sites that are covered by the tool. 

How was the initial setup?

The solution's deployment gets completed in less than 15 minutes. 

What other advice do I have?

I would rate the product a nine out of ten. I discussed with the security teams and they consider the tool a state-of-the-art product. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Security Architect at a individual & family service with 1,001-5,000 employees
Real User
May 23, 2023
Stable and easy-to-manage solution with good technical support service
Pros and Cons
  • "The solution is scalable."
  • "It is complicated to integrate the solution's on-cloud version with other platforms."

What needs improvement?

It is complicated to integrate the solution's on-cloud version with other platforms. 

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have 20 applications hosted on its on-premises version and around five applications on mobile infrastructure. A team of three administrators manages the operations.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used F5 and Barracuda before. Both solutions are easy to use.

How was the initial setup?

The solution's initial setup is easy and takes two or three days to complete.

What about the implementation team?

We implemented the solution with the help of its reseller.

What other advice do I have?

The solution is stable and easy to manage. I rate it a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Imperva Application Security Platform
January 2026
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Kevin Juma - PeerSpot reviewer
Technology Operations Manager, Global IT at a tech services company with 11-50 employees
Real User
Nov 22, 2022
Deploys easily; good, responsive customer service
Pros and Cons
  • "I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time."
  • "The Imperva Web Application Firewall automations are good, but there is still room for improvement with them."

What is our primary use case?

Our primary use case for the solution is securing our applications and customer-facing website.

What is most valuable?

The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

What needs improvement?

The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

For how long have I used the solution?

My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

What do I think about the stability of the solution?

We have not had any issues with stability. 

What do I think about the scalability of the solution?

I think Imperva Web Application Firewall is scalable. 

How are customer service and support?

I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

Which other solutions did I evaluate?

F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

What other advice do I have?

I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sonny Bernard - PeerSpot reviewer
Security Consultant at a computer software company with 11-50 employees
Real User
Oct 25, 2022
Useful database monitoring, simple dashboards, and scalable
Pros and Cons
  • "The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand."
  • "Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better."

What is our primary use case?

We are using Imperva Web Application Firewall to monitor databases.

What is most valuable?

The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand.

What needs improvement?

Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better.

For how long have I used the solution?

I have been using Imperva Web Application Firewall for approximately three months.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable.

What do I think about the scalability of the solution?

The scalability of the Imperva Web Application Firewall is good.

How was the initial setup?

The initial setup of the Imperva Web Application Firewall is complex.

I rate the initial setup of Imperva Web Application Firewall a four out of five.

What other advice do I have?

I rate Imperva Web Application Firewall a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1946217 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Real User
Sep 19, 2022
An easy-to-use solution that integrates seamlessly to block OWSAP attacks
Pros and Cons
  • "The solution integrates seamlessly with other tools and has a good alert mechanism."
  • "The solution works for particular zones but isn't always the best solution for all zones."

What is our primary use case?

The solution is used to detect and block application attacks on the internet perimeter. We integrate the solution with SOAR and Phantom to automate our playbook and block URLs.

How has it helped my organization?

The solution reduces the risk of attacks and that benefits our clients. 

What is most valuable?

The solution integrates seamlessly with other tools and has a good alert mechanism. 

The solution provides good protection against OWASP top-ten attacks.

What needs improvement?

The solution works for particular zones but isn't always the best solution for all zones. 

The solution's pricing could be improved. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We implemented the SA solution and have not tried to scale it beyond our client's 10,000 users. 

How are customer service and support?

I do not have experience with escalating issues because our internal support team handles vendor support. 

Which solution did I use previously and why did I switch?

We have not switched solutions but prefer this solution for on-premises. When we need a tool that is cloud-based, we prefer other solutions. 

How was the initial setup?

The initial setup was not complex and integration was easy. 

What about the implementation team?

The solution was implemented by the supplier. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is an issue. 

Which other solutions did I evaluate?

We use many tools for the application layer including Imperva, Infoblox Secure DNS, and Palo Alto. 

What other advice do I have?

The solution is a leader in the market and is easy to use.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rakesh-Gogane - PeerSpot reviewer
Principal Security Architect at a tech vendor with 10,001+ employees
MSP
Top 10
Aug 5, 2022
Strong detection of threats and vulnerabilities but tendency for false positives
Pros and Cons
  • "Imperva WAF's strongest features are the detection of web application threats and vulnerabilities in the source code."
  • "An improvement for Imperva WAF would be to reduce the number of false positives and create more strong use cases based on AI/ML or behavioral analytics."

What is most valuable?

Imperva WAF's strongest features are the detection of web application threats and vulnerabilities in the source code.

What needs improvement?

An improvement for Imperva WAF would be to reduce the number of false positives and create more strong use cases based on AI/ML or behavioral analytics. In the next release, Imperva WAF should include more use cases for Advanced Persistent Threats and next emission sophisticated attacks.

For how long have I used the solution?

I've been working with Imperva WAF for six to seven months.

What do I think about the scalability of the solution?

Imperva WAF is scalable.

How are customer service and support?

Imperva's technical support is very good.

What other advice do I have?

I'd recommend Imperva WAF as a good product in terms of occupation perspective and strong WAF. I'd rate it as seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akhilesh Mishra - PeerSpot reviewer
Technical Lead at a tech services company with 501-1,000 employees
Real User
Top 5Leaderboard
May 1, 2022
Useful DDoS protection, good support, and reliable
Pros and Cons
  • "The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis."
  • "Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis."

What is our primary use case?

Imperva Web Application Firewall is used for customers who are looking to secure their multiple applications and want to block the threats, such as DDoS and ransomware attacks. Imperva Web Application Firewall delivers three main things, data security, data availability, and access control. For data security, it prevents malware and malicious threats. For the data availability, by preventing threats, such as malware, data can be available each and every time. You are able to have Access control, you have the ability to control the access.

What is most valuable?

The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis.

What needs improvement?

Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis.

For how long have I used the solution?

I have been using the Imperva Web Application Firewall for approximately 15 years.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable, and the performance is good.

What do I think about the scalability of the solution?

The solution is best suited for enterprise-sized businesses. It is a scalable solution.

How are customer service and support?

The Technical support is good from Imperva Web Application Firewall.

Which solution did I use previously and why did I switch?

I have used another solution previously which was good. However, Imperva Web Application Firewall had more features.

How was the initial setup?

The deployment of the Imperva Web Application Firewall is simple. However, it is not very user-friendly. It would be a benefit because the customers would have a better time with the installation.

What about the implementation team?

I did the implementation Imperva Web Application Firewall myself and it took approximately three days.

What's my experience with pricing, setup cost, and licensing?

Imperva Web Application Firewall price is higher compared to other solutions. However, everything is included in the price.

What other advice do I have?

I do the maintenance and upgrades of the solution if it requires it. I would recommend this solution to everyone. 

I rate Imperva Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1484703 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Reseller
Apr 5, 2022
Integrates with IBM AS/400 and Db2, and is stable and scalable
Pros and Cons
  • "Integration with IBM AS/400 and Db2 is okay."
  • "The cost could be lower; our end clients need to have a high budget to purchase this solution."

What is our primary use case?

We use it for protection. For example, for one of our banking clients, we use it to protect their mobile and website applications.

What is most valuable?

Imperva is really amazing, feature wise and performance wise.

Integration with IBM AS/400 and Db2 is okay.

What needs improvement?

The cost could be lower; our end clients need to have a high budget to purchase this solution.

For how long have I used the solution?

We have been a partner for Imperva Incapsula for two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

Technical support is provided by a distributor, and sometimes, there's a delay.

I would rate the technical support at four on a scale from one to ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy because it's a plugin; it's an appliance. That means that there is a predefined setting.

Even with the professional service, it does not take a long time. It takes a few days, and everything is done.

For the professional service, usually one person from the distributor is required for deployment.

What's my experience with pricing, setup cost, and licensing?

We have an issue with Imperva Incapsula in the Iraqi market because of the high price.

What other advice do I have?

If you are looking for efficiency and the best technology, you should use Imperva. If you have a limited budget, however, then this is not a suitable solution for you.

I would rate Imperva Incapsula at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.