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IOANNIS  Katsaounis - PeerSpot reviewer
Solutions Architect at Uni Systems
Real User
May 26, 2023
A stable and state-of-the-art solution that helps to meet security requirements
Pros and Cons
  • "I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel."
  • "I would like the solution to improve its support response time."

What is our primary use case?

The tool helps us to meet security requirements. 

What is most valuable?

I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel

What needs improvement?

I would like the solution to improve its support response time. 

For how long have I used the solution?

I am working on the solution for two to three years. 

Buyer's Guide
Imperva Application Security Platform
May 2026
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have more than eight to nine sites that are covered by the tool. 

How was the initial setup?

The solution's deployment gets completed in less than 15 minutes. 

What other advice do I have?

I would rate the product a nine out of ten. I discussed with the security teams and they consider the tool a state-of-the-art product. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Security Architect at a individual & family service with 1,001-5,000 employees
Real User
May 23, 2023
Stable and easy-to-manage solution with good technical support service
Pros and Cons
  • "The solution is scalable."
  • "It is complicated to integrate the solution's on-cloud version with other platforms."

What needs improvement?

It is complicated to integrate the solution's on-cloud version with other platforms. 

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have 20 applications hosted on its on-premises version and around five applications on mobile infrastructure. A team of three administrators manages the operations.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used F5 and Barracuda before. Both solutions are easy to use.

How was the initial setup?

The solution's initial setup is easy and takes two or three days to complete.

What about the implementation team?

We implemented the solution with the help of its reseller.

What other advice do I have?

The solution is stable and easy to manage. I rate it a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Imperva Application Security Platform
May 2026
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
reviewer1946217 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Real User
Sep 19, 2022
An easy-to-use solution that integrates seamlessly to block OWSAP attacks
Pros and Cons
  • "The solution integrates seamlessly with other tools and has a good alert mechanism."
  • "The solution is a leader in the market and is easy to use."
  • "The solution works for particular zones but isn't always the best solution for all zones."
  • "The solution works for particular zones but isn't always the best solution for all zones."

What is our primary use case?

The solution is used to detect and block application attacks on the internet perimeter. We integrate the solution with SOAR and Phantom to automate our playbook and block URLs.

How has it helped my organization?

The solution reduces the risk of attacks and that benefits our clients. 

What is most valuable?

The solution integrates seamlessly with other tools and has a good alert mechanism. 

The solution provides good protection against OWASP top-ten attacks.

What needs improvement?

The solution works for particular zones but isn't always the best solution for all zones. 

The solution's pricing could be improved. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We implemented the SA solution and have not tried to scale it beyond our client's 10,000 users. 

How are customer service and support?

I do not have experience with escalating issues because our internal support team handles vendor support. 

Which solution did I use previously and why did I switch?

We have not switched solutions but prefer this solution for on-premises. When we need a tool that is cloud-based, we prefer other solutions. 

How was the initial setup?

The initial setup was not complex and integration was easy. 

What about the implementation team?

The solution was implemented by the supplier. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is an issue. 

Which other solutions did I evaluate?

We use many tools for the application layer including Imperva, Infoblox Secure DNS, and Palo Alto. 

What other advice do I have?

The solution is a leader in the market and is easy to use.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Engineer - Network & Security at Connex Information Technologies
Real User
Apr 17, 2022
Secure, reliable, and has helpful technical support
Pros and Cons
  • "Technical support was very helpful."
  • "Technical support was very helpful."
  • "We had an issue when securing the web applications for DDoS protection."
  • "We had an issue when securing the web applications for DDoS protection."

What is our primary use case?

Imperva Incapsula is used for web applications. 

Our customers required the security of their web applications. We were asked to install this solution for their web solutions based on their throughputs and requirements.

What needs improvement?

We had an issue when securing the web applications for DDoS protection.

When using protection for some web applications, the customer may encounter a few issues.

For how long have I used the solution?

I have been working with Imperva Incapsula for several months.

We have deployed the cloud version, and we use the on-premise version for testing.

What do I think about the stability of the solution?

Imperva Incapsula is a stable solution.

What do I think about the scalability of the solution?

Imperva Incapsula is scalable.

We have two or three users in our company.

In order to increase our usage, We must publicize the fact that we have such a solution. I believe we had to use LinkedIn or some other solution to publish it. We need to inform our customers that we have a solution like this.

How are customer service and support?

Technical support was very helpful.

How was the initial setup?

The initial setup is not overly complex, but it could be easier.

What's my experience with pricing, setup cost, and licensing?

There is a license or subscription renewal that our customers pay.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Imperva Incapsula an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1484703 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Reseller
Apr 5, 2022
Integrates with IBM AS/400 and Db2, and is stable and scalable
Pros and Cons
  • "Integration with IBM AS/400 and Db2 is okay."
  • "Imperva is really amazing, feature wise and performance wise."
  • "The cost could be lower; our end clients need to have a high budget to purchase this solution."
  • "The cost could be lower; our end clients need to have a high budget to purchase this solution."

What is our primary use case?

We use it for protection. For example, for one of our banking clients, we use it to protect their mobile and website applications.

What is most valuable?

Imperva is really amazing, feature wise and performance wise.

Integration with IBM AS/400 and Db2 is okay.

What needs improvement?

The cost could be lower; our end clients need to have a high budget to purchase this solution.

For how long have I used the solution?

We have been a partner for Imperva Incapsula for two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

Technical support is provided by a distributor, and sometimes, there's a delay.

I would rate the technical support at four on a scale from one to ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy because it's a plugin; it's an appliance. That means that there is a predefined setting.

Even with the professional service, it does not take a long time. It takes a few days, and everything is done.

For the professional service, usually one person from the distributor is required for deployment.

What's my experience with pricing, setup cost, and licensing?

We have an issue with Imperva Incapsula in the Iraqi market because of the high price.

What other advice do I have?

If you are looking for efficiency and the best technology, you should use Imperva. If you have a limited budget, however, then this is not a suitable solution for you.

I would rate Imperva Incapsula at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1803495 - PeerSpot reviewer
SOAR Consultant at a tech services company with 1,001-5,000 employees
Consultant
Mar 18, 2022
Scalable and stable firewall for web applications with a good interface, but path and traffic visibility need improvement
Pros and Cons
  • "Very scalable and very stable firewall for web applications, with a good interface in its cloud version. Mitigation is its most valuable feature. The technical support for this product is also good."
  • "Very scalable and very stable firewall for web applications, with a good interface in its cloud version."
  • "Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement."
  • "Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement."

What is most valuable?

The mitigation feature is what I find most valuable in Imperva Web Application Firewall. The interface of the cloud version of this solution is also good.

What needs improvement?

Every product has a room for improvement, and in Imperva Web Application Firewall, we found a limitation when we need to check which email IP traffic is coming from, e.g. we cannot find it.

Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement. If we can populate those information, we can block them in our firewalls, and that would make this solution better.

Though the cloud interface of Imperva Web Application Firewall is good, the interface of the on-premises version is not as appealing, and it's what I'd like to see improved in the next release of this solution.

What do I think about the stability of the solution?

Imperva Web Application Firewall is a very stable solution.

What do I think about the scalability of the solution?

The cloud version of Imperva Web Application Firewall is very scalable.

How are customer service and support?

Technical support for this solution is good.

How was the initial setup?

It's very easy to set up the cloud version of Imperva Web Application Firewall. It's not difficult, because you just need to map your DNS, and that's it. Setting up this solution is not a problem.

What other advice do I have?

I'm working as a cyber security consultant and I provide Imperva Web Application Firewall and other similar solutions to customers.

We are working in the Middle East, e.g. we are deploying solutions to different organizations.

I don't have any input on the pricing for Imperva Web Application Firewall, as that part is covered by the research team.

I don't have advice for people looking into implementing this solution, except that everyone has different opinions and different requirements. Every organization has different requirements, and their choices will be based on their requirements. If all their requirements are fulfilled by Imperva Web Application Firewall, then they'll want to implement or use it.

I've giving Imperva Web Application Firewall a score of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Information Security Consultant at V-Tech
Real User
Jan 26, 2022
Good WAF solution with many antivirus features
Pros and Cons
  • "There are a number of features that are valuable such as the account takeover and various antivirus features."
  • "There are a number of features that are valuable such as the account takeover and various antivirus features."
  • "It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size. Learning capability of the device is quite weak."
  • "Learning capability of the device is quite weak."

What is our primary use case?

We are an implementer for clients within the financial services looking to protect their internet, mobile devices, etc.

What is most valuable?

There are a number of features that are valuable such as the account takeover and various antivirus features.

What needs improvement?

It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. 

It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size.

Learning capability of the device is quite weak.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable and has strong performance.

What do I think about the scalability of the solution?

The solution is scalable and is currently being met with high demand on the clients side.

How are customer service and support?

Support response time to a given problem could be much faster. This may be due to time zone limitations as well as the amount of time it takes the representative to understand the scope of the issue.

How was the initial setup?

Initial installation requires a lot of customizations that depend on the environment and use case of the client. For clients looking to maximize all policies, settings, and features provided, their setup could take up to one year.

Two engineers are required for deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing can range from one to twenty thousand dollars annually. Additionally, some features, including software support, require an annual subscription as well.

What other advice do I have?

This is a good WAF solution that I would rate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GA Consultant Cyber Security at a tech services company with 51-200 employees
Real User
Jan 13, 2022
Suits large enterprises, supports different application sources, and provides tight control
Pros and Cons
  • "Configuration for different application sources is most valuable. We can segregate the traffic that an application is carrying and identify the sizing in Imperva."
  • "Configuration for different application sources is most valuable. We can segregate the traffic that an application is carrying and identify the sizing in Imperva."
  • "It should be more user-friendly. Like other web solutions, it would be helpful to be able to easily do policy configuration and identification inside the application. Understanding the in-depth configuration of a policy is somewhat difficult for an engineer, and they can improve that."
  • "It should be more user-friendly. Like other web solutions, it would be helpful to be able to easily do policy configuration and identification inside the application."

What is our primary use case?

We have an Akamai cloud-based solution for it. We have an in-house customer, and they have their own Akamai cloud for WAF. As a solution provider, we are working with their private Akamai WAF. 

What is most valuable?

Configuration for different application sources is most valuable. We can segregate the traffic that an application is carrying and identify the sizing in Imperva.

It is quite proficient in terms of logs reports, and it provides tight control for policy configuration. So, there can't be any unwanted applications on the internal LAN site. It is quite restrictive, which is a plus point. The sizing of an application is quite easy to understand while we are configuring and deploying Imperva.

What needs improvement?

It should be more user-friendly. Like other web solutions, it would be helpful to be able to easily do policy configuration and identification inside the application. Understanding the in-depth configuration of a policy is somewhat difficult for an engineer, and they can improve that. 

For how long have I used the solution?

I have about two to three years of experience with Imperva. I'm working as a GA consultant for cybersecurity and information security. I'm working on different security solutions such as WAF, IAM, DDoS, Azure firewall proxy, and antivirus. I work with different customers, and I also do the architecture review or assessment.

What do I think about the stability of the solution?

Its stability is quite good. It is not at all an issue. 

It is also quite good performance-wise. We are confident about its performance.

What do I think about the scalability of the solution?

It is for large-scale enterprises where the traffic is huge, and there are many internet-facing applications, which is a plus point of Imperva.

We don't have the HA mode for the respective solution in Imperva, which has to be there when we have the DC and DR locations. We can activate only one solution at DC, but while we are conducting the drills between DC and DR, it is quite difficult to import all the configurations at the DR location in Imperva. It takes time.

How are customer service and support?

Their support is good. It is not an issue. Whenever we have any questions or concerns, we're getting an appropriate solution for our queries. 

Some of the clients have had direct support from Imperva, and some of the clients had a third-party vendor. We also get support from a local Imperva employee. When I was working for a bank, there was good support from this person who was working with Imperva. 

How was the initial setup?

The support for the setup is very good from the provider, but it can be difficult for an engineer to have an in-depth understanding of the configuration of a policy for an application.

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.