Informatica Intelligent Data Management Cloud (IDMC) Reviews

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

I have been using this solution for about 12 months.

It is stable.

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

Positive

We did not use any solution previous to Informatica Supplier 360.

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

A mixture of in-house and integration partner.

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

I would rate this solution an eight out of ten.

We use this solution for MDM in the commercial sector. I'm a lead software engineer for EPAM Systems.

The product provides all the typical MDM capabilities like deduplication, machine survivorship, and other things. 

The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.

I've been using this solution for seven months. 

I haven't heard any complaints about stability. 

Before my time, the company used a legacy MDM solution for dealing with customers. It was created for reporting purposes, to create some compliance reporting, but its functionality didn't allow the addition of more MDM features, so they decided to build a new solution based on Informatica MDM, and from there they basically merged two solutions, the legacy one and this one into Informatica MDM.

The initial setup was carried out prior to my joining the company. 

A lot of the solutions on the market are expensive and Informatica is at the top end in terms of licensing costs. They use a bundle model so you choose what you want to include in your bundle and that's what you pay for.

Informatica MDM is a typical MDM tool. I've worked with others and they are all more or less the same. It requires more work than some other tools in terms of development and adding additional features. It has lots of features and is rated highly by Gartner. 

I rate this solution seven out of 10. 

Informatica MDM's most valuable feature is the interconnection between multiple Master Data domains.

Informatica MDM could be improved by adding drag and drop options, business data insights, and visualization reporting.

I've been using Informatica MDM for six months.

Informatica MDM is scalable.

Informatica's technical support is good, except for response delays because of time zone differences.

Neutral

The initial setup is simple.

Informatica MDM's price could be lower.

We evaluated TIBCO, IBM, and Microsoft.

I would rate Informatica MDM eight out of ten.

We are using Informatica Cloud Data Integration to take sources from databases to flat files or from web service to flat files. We do data integration with the tool.

Informatica Cloud Data Integration could improve the price by making it less expensive.

I have been using Informatica Cloud Data Integration for approximately four years.

Informatica Cloud Data Integration is stable.

The scalability of Informatica Cloud Data Integration is good.

We have many people in my company using this solution, approximately 100. We do not plan to increase usage.

I have not contacted the support from Informatica Cloud Data Integration.

The initial setup of Informatica Cloud Data Integration is easy. The deployment of the solution only takes a few clicks of the mouse, it takes a few minutes.

We did the implementation of Informatica Cloud Data Integration in-house.

The price of Informatica Cloud Data Integration could be reduced.

Informatica Cloud Data Integration is good overall. I would recommend this solution to others.

I rate Informatica Cloud Data Integration an eight out of ten.

We use this solution primarily for core master data management and deduplication.

Recently, they have come up with cloud versions, which I have not experienced. It's mostly deployed on-premise.

We have a limited number of users who are using this solution and working with the master data.

Initially, there wasn't a great product competing with Informatica for market management. It has been leading the market with hierarchy management and all the different match concepts and algorithms. They're very robust.

Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model. VOS or Entity 360 are offering licensing differently.

I have been working with this solution for more than 10 years.

It's stable and reliable.

It's scalable.

I have had mixed experience with technical support. Sometimes it's very quick. Sometimes there isn't a quick turnaround and we don't have a person to reach out to directly to get an answer from them.

Installation was challenging. Informatica has a very robust engine, which takes a little bit of time, but they're stable.

We have a technical team of 50 people. Deployment depends on
the size and complexity of the requirements. Starting from scratch, any new implementation should take around five to six months. For new gen MDMs, the implementation can be done in three and a half months.

The ROI depends on the business requirement. If they're using their core master data and that data is helping them to address a lot of issues, then the return on investment is definitely very high. If an organization isn't using that to full scale, then it might not be that great.

It's offers value for money. They're more competitive with respect to pricing and offerings.

We primarily use the solution for data integration, management, and more recently, data cataloging in the lineage.

It's great as a unified enterprise data management platform. It's useful for cross-platform functionality.

The solution is stable.

The product is scalable and excellent for enterprise-level organizations.

Technical support has been good.

Cost-wise, it could be better. Informatica has a bit steep upfront cost. Upfront, it requires upfront investments. Many models of Informatica still require licenses. I would really like to see Informatica moving more and more into pay as you go model, so to move completely from CapEx to OpEx.

I've personally used the solution for many years. 

The product is stable. They've been on the market for many years. They're key industry players.

Everything is scalable nowadays,

Normally, I wouldn't offer Informatica for small clients - small or medium enterprises. It's an enterprise-grade solution. We are talking about many, many users.

I have some experience with technical support and found them to be good enough.

We've used a combination of different solutions.

Informatica is really versatile, robust solution. That said, there are competitors on different levels for Informatica. For example, for MDM, master data management, Prophecy, would be good, for example.

Normally, if you implement a complex solution, not only the data integration model of Informatica, like PowerCenter, and more of a complex solution, like an enterprise data management platform, it's a multifaceted, multi-phase approach.

The deployment depends on the client's requirements, however, normally, I would say it's something that we would be planning for as a baseline for around one year, or maybe 10 to 12 months.

The deployment itself is never on-premises. It's public cloud mostly. Informatica can be deployed on Azure, on Amazon, and on the Informatica cloud as well.

Maintenance can be really straightforward if it's only one model like data integration. Maybe a few guys would handle it. However, if it's a complex enterprise-level implementation, again, enterprise data management platform with multiple components, multiple integrations between them and with the legacy stack on the premises, off-premises, then it's a big, and maintenance can require ten to 12 people. 

We are an integrator for Informatica. We can help clients deploy it.

I'm not measuring ROI due to the specifics of my job. With what I'm doing, I'm not measuring ROI.

I work as a director in a consulting company. We don't implement it. We implement it for our clients. We don't implement it internally.

I recommended the solution only for particular use cases. For example, let's say if you have a simple use case just simply integrating data, it would probably not be my first choice, Informatica. However, if it's an enterprise-grade implementation of a data platform, a data management platform for creating data from A to Z, then this is a perfect option.

I'd give the solution a solid none out of ten rating.

I have worked with two clients implementing Informatica MDM. One use case was for the regulatory master data in big pharma (using multidomain edition), on premise installation. The other installation was related to several data domains implemented using Informatica multi-domain MDM edition, but hosted by vendor.

Helped identifying and reducing data duplication. Helped in improving data quality.

Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very useful. Review and approval workflows are widely used by the user community.

Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved.

I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.

I have been working with Informatica MDM for three years - on premise and hosted version. I started with MDM 10.2, and then with version 10.3 upgrade to 10.4, which is the latest one.

Its stability is pretty good. We don't have any major concerns.

It is scalable, but its scalability should be improved especially with the hosted version.

It is a strategic MDM solution in the company, so it is extensively used.

We have had some trouble with their support from time to time. Resolution time could be improved.

We have been replacing several very old solutions which reached end of extended support life and several old bespoke systems.

It is a pretty complex product, so the initial setup is also complex. You require skilled resources to deploy this product. Its deployment can take several months.

We use an experienced system integrator and seasoned external consultants.

It is a pretty good and advanced tool, but at the same pretty complex to set up. To implement Informatica MDM, you should look for very skilled resources with past experience in deploying Informatica MDM, not competitive solutions. 

Informatica MDM is one of the best in the market in the master data management area. Make sure that you realize the potential of this solution and like with all other MDM projects - plan your roadmap carefully. Start small, enable most important capabilities and then work on enabling additional features.

Don't overengineer. Informatica MDM is very flexible in defining the underlying models, setting up workflows, enabling cleansing, etc. Hence a risk of misusing the product or make it too complex and downgrade its performance of usability. If you don't have really skilled resources who have worked with Informatica MDM, there is a good chance that the project will simply fail, or it will take you much longer than expected to deploy and benefit from this product.

I would rate Informatica MDM a nine out of ten.

Primary use case is generally for product items and demonstration. 

I like that Informatica MDM doesn't require a separate IDQ. In the IBM InfoSphere, we need exclusive data quality to identify the issues in the source system. But if you use Informatica MDM, that's not the case. The MDM itself identifies the issues and we can use the data quality tools and the score card. It's good compared to other tools. Troubleshooting is very easy and I believe performance is better than any other tool. It solves any complex queries you can connect, any complex route, any complex mappings, you can do it all with Informatica MDM.

I'd like the ability to directly connect from MDM to any of the analytical tools. It's a feature that would be very helpful for analytical reporting. When you connect to the cloud, there are multi-cloud technologies that will have some problem and when you connect from on-prem to cloud, there are more data latency issues than with other tools. The product is more expensive than other similar solutions. 

I have six years of experience with Informatica. 

It is a stable product compared to other MDM products. Other solutions like Oracle CLM and CDH are similar tools but they're not great when compared to Informatica MDM. Of course, it is very stable compared to any other MDM products.

The solution is scalable but when you do the design, you have to know what the data load will be and the number of concurrent users. Based on that you have to design the infrastructure and measure capacity. 

I've implemented this solution in three or four different projects.

I rate this solution a nine out of 10.