Informatica Intelligent Data Management Cloud (IDMC) Reviews

It is generally used for the data integration between multiple ERPs. We have ERPs, and then we have third-party exchanges that sell products. The third parties are partnered up with some of the customers, so they create deeds, and we pull in orders and quote requests.

We're trying to get to the latest version. We're two revisions behind right now. It is a local install. 

It is on-prem, and we're trying to get to all-cloud. We do use the cloud for configuration, but we deploy it to the agents locally. We're using the cloud instance of Informatica to deploy to, and we're currently on Azure.

In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business. 

Its GUI interface definitely helps visualize what we're trying to accomplish. There is always a disconnect between IT and the business, and it helps in creating the feeds that follow the business process flows with some of the types involved with the business.

It is so broad in what it can do. Their services have expanded beyond what they originally built it out to be. The best thing I like about it is that each time they add a new service to the platform, it easily integrates with the core, which is really nice.

The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point.

We've been using this solution for about four years.

We love it. It is very stable. It is probably the best thing we've seen in a while.

It can out scale our ERP. So, scalability is not an issue for us. However, it can overload our system, but that is not related to the scalability of MDM. It is related to the scalability of the system it feeds.

We have five business roles that are using it, and there are two admins who are supporting it. Basically, it is supporting an environment of about 5 billion in revenue. That's a lot for that amount of revenue. It is a lot of people.

We're trying to extend or expand more modules. We have MDM, and we're going into Supplier 360 and Product 360. We found that it is the most robust platform to integrate with our e-commerce platform. Basically, we have four different e-commerce realms, and we're going to consolidate them. So, Informatica helps with the supplier stuff coming in, harmonizing the data, propagating it out to the sites. In the future, the four sites are going to be combined and consolidated into one site, and then we'll be dealing with four different ERPs, and Informatica will be very key in that as well.

Their technical support is excellent. Whenever we had issues, they were pretty quick to respond. There was never an issue in finding them. The longest we had to wait for getting a resolution was a couple of hours.

I walked into this, so I don't know what they had before.

I wasn't involved with its setup.

It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there.

I would advise making sure that you have a very well-defined design before you decide you need an MDM. In our case, after MDM was in place and we turned it on, we realized that there are other processes that we needed to refactor for the purpose of MDM, which extended the rollout. This was not an MDM issue. It was a process issue in the business. That's why you need to make sure that the design is well defined. It helps to have their partners involved as well. We're dealing with Informatica consulting today to help design a Supplier 360 portal. 

It is hard to find people who are well versed in Informatica. It is hard to pluck one out of the place. You've got to go and poach for them. They're not out there open and looking for jobs.

I would rate Informatica MDM an eight out of 10.

In the past, people used Informatica MDM because it was one of the leading tools at that point in time to work on an on-premises model. It was the leading tool in the market, offering vast customization options and matching and merging options that were better compared to other solutions. The way the data lineage or the customization options it gave, the tool was good. Now, the tool has a changed dynamic, and it is currently available on the cloud. Apart from Informatica MDM, there are other tools, as well as the market, that are completely on the cloud.

The feature of the product that has been most helpful in improving data quality revolves around Informatica DQ or IDQ, which is one of the tools Informatica offers. IDQ helps cater to the scoring of the data, clean up the data, and integrate it.

In terms of the room for improvement required in the product, I would say that the product is still in the maturing phase, specifically on the cloud. The product is not too user-friendly to do the configurations. There are a couple of areas in the product where I feel improvements can be made, but if I consider the algorithms used in the match process, the tool is very robust.

I have been using Informatica MDM for nine to ten years. My company is a partner of Informatica, and we also implement the tool.

Stability-wise, I rate the solution a seven out of ten.

In terms of scalability, I would say that the product is currently more available in the cloud. Scalability-wise, I rate the solution a five out of ten. The scalability on the cloud is good. On the cloud, by default, the tool becomes quite scalable.

Informatica provides premium products. The product is mainly meant for enterprise-level customers because the tool is available at the premium cost.

I have not used the technical support provided by the product. If you asked me about the support offered for the tool's on-premises model, I would say they were really good. We really liked Informatica's support. With the cloud, I'm not aware of the support.

If one is a difficult setup and ten is easy, I rate the product's initial setup phase as a five.

If you are talking about the product on the cloud, the initial configuration must be done. There is quite a lot of refresh which takes place every time we have to publish something, and then we have to wait for some time. It is not that you make a change, but you can see it immediately in the tool. The wait period is quite long. If you are a first timer, it takes time for that person to figure out the product. Once you get the hang of it, then it becomes easy.

An end-to-end implementation would take nine to ten months, or maybe a little more than that, depending upon the customer's desired features.

The tool does give a good ROI.

The product is not very pocket-friendly for small and medium-sized businesses, and it is understandable because of the kind of features the tool gives.

On a scale of one to ten, if one is a cheap solution and ten is an expensive one, I rate the tool's price as seven.

Informatica MDM is able to handle complex data integration scenarios with the help of IDCM, which offers the power of an ETL tool.

Speaking about the AI part, I feel the product is still in the maturing phase.

My first preference would be for Welkio, and only after that would I prefer Informatica MDM, so I would say that it won't be my first choice.

I rate the tool a seven out of ten.

At our company, we use Informatica MDM for data architecture and numerous other aspects of data warehouse, such as data designing or modeling. We recommend Informatica products to our customers based on their use cases, data volume, budget, and environment suitability.  

The product isn't mature enough to provide suitable connectors to various data engines. The performance of the solution in transporting data between data lakes and Big data infrastructure is not up to the mark. At our company, we use a similar solution called Spark, which is much better than Informatica MDM in terms of performance and speed. The data support capabilities of Informatica MDM can be improved. 

It's a stable product without any bugs or glitches. But overall Kafka is a better product than Informatica MDM. 

The product exhibits satisfying scalability. 

The tech support is satisfying from the vendor. The support team was able to respond and solve the issues in a very short time. I would rate the tech support an eight out of ten. 

Positive

Informatica MDM easily integrates with the Informatica environment as well as with third-party tools. But for some integrations, for instance, when Informatica MDM is integrated with SAP, the functionality slows down drastically; the task that would take five minutes with Spark takes five hours with Informatica MDM.

The same scenario occurs when Kafka is integrated with Informatica MDM. For popular database integrations such as Oracle and SQL, Informatica MDM functions well enough. 

The initial setup of the solution is straightforward. Our company professionals suggest that Informatica MDM should be on a Linux server instead of Windows. 

The product is very expensive compared to other competitor tools. Informatica MDM is not meant for small businesses but rather used by large enterprises like banks or government organizations. Informatica MDM can be purchased as a stand-alone product and doesn't come in an Informatica bundle. The support for Informatica MDM is not included in the standard licensing fees and must be purchased separately.  

I recommend that others test Informatica MDM with different integration tools before making a purchase decision. I also advise others to evaluate the use cases before choosing a product. Other popular competitor tools in the market include Collibra and SAP MDG. 

Informatica MDM fits our organization's use cases perfectly. When a customer of our company has a plethora of business products, VOCs need to be implemented, even if it's a different MDM solution than Informatica MDM.

Some customers depend on a single technology ERP, while others work with Oracle ERP or SAP, and sometimes they are using ERP and Informatica MDM in combination or migrating from one ERP to another. These use cases will impact the setup that already exists on the customer's site, and thus, the solution needs to be configured accordingly. I would rate Informatica MDM as eight out of ten. 

We use the solution for party data management. The tool ensures that the information is the same in every business system so that all the systems have the same view of what parties are involved in an agreement.

It is easy to create REST-based interfaces of the master data objects. It can be used for reading, creating, and modifying the master data objects of the parties, their addresses, and contact information. The creation and modification features always consider the data quality rules, and it is a very powerful way to provide a data interface to master data objects. It is missing in many other tools.

The solution meets the performance needs of my organization. There isn't much that Informatica doesn't do. The maintenance of the data quality rules has been improved. It’s a lot better than it was when we started. Replacing the old SOAP APIs with the new REST APIs is a great improvement. It’s still a work in progress. Some interfaces still use the old SOAP APIs.

The management of different properties is sometimes divided between different user interfaces. The tool should provide a unified user interface to manage the data objects.

I have been working with the tool for ten years.

The tool can scale according to our needs.

The initial setup was not difficult. We had very good support from Informatica’s professional services.

The team was a mix of in-house, vendor and other consultants.

The product has a high price point. However, it does not lack features. TIBCO EBX and Profisee are much cheaper. However, they lack features that Informatica MDM provides out of the box. Though the list price of Informatica MDM is high, it is negotiable.

I do not have experience with the new workflow engine. It is much more extensible because it is a full business process engine. Overall, I rate the product a nine out of ten.

My company works with our different customers to implement and install the solution.

The workflow in Informatica Axon is intelligent and good. Informatica Axon provides good data collection and good search criteria. In Informatica Axon, workflow and business glossary are good.

There are some limitations with Informatica Axon when one tries to connect or integrate it with Jira. For example, I can't delete any workflows after the integration process. There are issues with the integration capabilities of the tool with third-party solutions, specifically Jira.

I have experience with Informatica Axon for two to three years.

It is a very stable solution.

It is a scalable solution.

I recommend the solution to big companies because its functions are suitable for high-end companies.

The P1 support offered by the solution's technical support is very fast. If it is not P1 support, the support a user might get will be slow as it takes time. I rate the technical support a seven out of ten.

Neutral

For data governance, I work with Informatica Axon only. I prefer Informatica Axon for enterprise metadata management at an enterprise level, data quality, and integration. I only recommend Informatica Axon, mainly for data governance.

The product's initial setup phase is very easy.

For each of our company's customers, with an installation scope in place, it doesn't take much time. The product's implementation scope differs from the installation scope. I usually help our company's customers implement the tool.

The solution is deployed on an on-premises model.

Informatica Axon is a very good product with an easy implementation phase and a lot of information about the tool available online on the internet.

I rate the overall tool an eight out of ten.

I use Informatica MDM to align data in my company.

The ability to aggregate and put together data from around fifty sources into one environment allows us to have a preview of everything in a single place, which is something we did not have previously in our company.

The most valuable feature I see in Informatica MDM stems from everything that touches the area of data governance.

I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.

I have been using Informatica MDM for five years. I use the solution's latest version. I am a user of the solution.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Around 250 users of the solution exist in my company.

There is a need to use the solution in my company at least three times a week.

I rate the technical support an eight out of ten.

Positive

I have experience with other solutions. I switched to Informatica MDM from other solutions since it offers better scalability options and interoperability.

I rate the product's initial setup a seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.

My company has deployed Informatica MDM with the services offered by our cloud partner.

Informatica MDM's deployment phase takes around a year to be completed.

Two people, who are data engineers specialized in Informatica MDM, are required for the deployment phase of the product.

Informatica MDM's deployment phase was carried out with the help of my company's in-house team and Informatica's partner.

I rate Informatica MDM's price a six on a scale of one to ten, where one is a low price, and ten is a high price.

Ideally, only one person is required to take care of the maintenance part of the product, but with the number of terminals where the solution is deployed, there may be a need for three or four people.

I recommend the solution to those who plan to use it.

I rate the overall solution an eight out of ten.

We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization.

We have implemented both data profiling and data quality transformations for data validation. These are the two major components we rely on, with data profiling helping us understand the data's characteristics, and data quality transformations ensuring data validation.

Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling. Many other tools offer this feature, enabling them to suggest rules, which can be generated with just one or two clicks.

I have been working with it for almost seven years.

Once it was implemented, we din not encounter any stability issues. I would rate it nine out of ten.

The scalability of the solution depends heavily on the design approach. Regardless of the tool used, the effectiveness of the data quality framework hinges on proper design. If the framework is not well-designed, it may not deliver the desired results. I would rate it eight out of ten.

We receive excellent support on a priority basis. I would rate it nine out of ten.

Positive

I would rate the installation and configuration process as moderately complex.

If it has been implemented effectively, I would say it is the best solution. When considering the use of the data governance package, combining Axon ADC and Informatica Data Quality together provides a comprehensive approach. I would rate it eight out of ten.

We use the product to define policies and for data discovery management.

It is complicated to establish the lineage in EDC using PowerCenter mappings. We have to do the process manually every time. This particular area needs improvement.

We have been using Informatica Axon for five years.

It is a stable platform. However, we need to raise the ticket even for the smaller issues. There needs to be proper documentation available. They should provide enough information.

We have eight to ten customers for Informatica Axon. It is a scalable product.

The technical support team takes time to complete the debugging process.

The initial setup process is fine, but there are a lot of infrastructure issues. It includes errors on the node cluster for EDC. Deployment is easy, but debugging is time-consuming. Whenever we raise the ticket to the support team, they take two to three days to evaluate the issue.

The licensing price of the product depends on the organization's requirements. It is less costly than Collibra.

I recommend Informatica Axon to others and rate it a seven out of ten.

We use the solution for mass data management. 

The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format. 

Informatica Axon needs to improve its interface. 

I have been working with the solution for three years. 

Informatica Axon's support is good. 

Positive

I rate the product an eight out of ten. 

We use the solution for ETL purposes. 

Informatica Business Process Manager is easy to use and learn. 

I need to have some insight into the tool's cloud capabilities. 

I have been using the solution for four to five years. 

The solution is fairly stable. 

The product is scalable and my company has 20-25 users for it. 

The tool's support is excellent. 

Informatica Business Process Manager's setup was easy and fast. 

Informatica Business Process Manager is very good and I would rate it a ten out of ten.