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Ramesh SV - PeerSpot reviewer
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Real User
Sep 28, 2022
Great for data management with a good fuzzy matching feature
Pros and Cons
  • "The fuzzy matching capability is a great feature."
  • "We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs."
  • "We currently have issues with real-time integration."
  • "With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different."

What is our primary use case?

We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.

What is most valuable?

The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code. 

What needs improvement?

I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.

For how long have I used the solution?

I've been using this solution for six years. 

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
May 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.  

What do I think about the scalability of the solution?

The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users. 

How are customer service and support?

We sometimes have technical issues and the customer support responds in a timely manner and is quite good.

How was the initial setup?

The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.

What other advice do I have?

We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.

This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases. 

There are some additions or improvements that could be made so I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Divya-Raj - PeerSpot reviewer
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
Real User
Top 5
Sep 14, 2022
A UI-based tool with great scripting
Pros and Cons
  • "It has a more UI-based tool, and the scripting is good."
  • "Product-wise, compared to other on-premise tools, Informatica Cloud Data Integration can be deployed on-premises and cloud."
  • "The current features are a bit complicated, and we need to write big scripts and test."
  • "There are challenges when we use Cloud Application Integration (CAI). The current features are a bit complicated, and we need to write big scripts and test."

What is our primary use case?

We are currently working on a project with the Oracle Fusion system, so we have multiple use cases and often need to pool data in different source systems. In the project, we have multiple sources and target systems. Based on the requirements, clients, and what they propose, we need to make decisions or check the technical feasibility of whether it is possible to complete the integration.

What is most valuable?

Product-wise, compared to other on-premise tools, Informatica Cloud Data Integration can be deployed on-premises and cloud. So when we were working on-premises, there were a lot of challenges with the hardware. For example, there were memory space issues, but once we switched to cloud, there were no more issues. 

What needs improvement?

There are challenges when we use Cloud Application Integration (CAI). We want add-ons when we complete data integration and merge images. The current features are a bit complicated, and we need to write big scripts and test.

For how long have I used the solution?

We have been using this solution for more than six years. We are using a cloud version and the most recent version, 10.4. We have also used versions 8.6, 9 and 10, and we have observed that there isn't that much of a difference between versions, just additional features added. We do not have private or public cloud for Informatica Cloud Data Integration, just cloud.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 20 people using this solution.

How are customer service and support?

We hardly raise an SR for this solution. But, whenever we require technical support, we do not get a satisfactory response. This is because their knowledge base may not be developed.

Which solution did I use previously and why did I switch?

We used this same tool but on-premises in the past. We have also worked with AWS Snowflake, an ELT tool similar to Informatica Cloud Data Integration but with a different architectural approach. If we had to rank them, Informatica Cloud Data Integration would be the best, followed by Snowflake, then AWS.

Informatica Cloud Data Integration has some advantages over the others. It has a more UI-based tool, and the scripting is good. AWS also has an ETL tool called Glue, but it does not have everything we need to write in a script. We still need to write a script if we want to perform a small task. AWS is also challenging to teach. Informatica Cloud Data Integration and Snowflake are easier to use.

How was the initial setup?

The initial setup is easier for cloud compared to on-premises. Deployment does not take much time and takes about 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing of Informatica Cloud Data Integration and other solutions are almost the same but with slight differences. It differs from project to project, their use case, source and target. Unfortunately, I do not have information on precise licensing costs.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is a great solution, but users should understand their source and target system. For example, we also deal with Oracle Fusion, and it's a bit challenging to push data because Oracle has multiple models, financial supply chain and HR. Hence, it is difficult for a developer. Therefore, it is difficult to push data.

They should decide whether they are comfortable using Informatica Cloud Data Integration as their middleware tool or whether they want to use Oracle or OCI. OCI is a different middleware tool owned by Oracle.

Regarding additional features in the next release, Informatica Cloud Data Integration doesn't have image merging transformation or capability. We can do it without the solution, but it is a lengthy process. So, it would be helpful if they added the transformation to play with images and deal with invoices and financial data. We sometimes need to add 200 out of 800 invoices, and it's a bit challenging without the additional features.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
May 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Manager, Data Governance at a healthcare company with 5,001-10,000 employees
Real User
Leaderboard
Aug 10, 2022
They listen to their customers, so if something is missing or not working, they will put it on their roadmap.
Pros and Cons
  • "I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar."
  • "It's a great solution, and I was happy with it."
  • "Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms."
  • "Interoperability is one area where EDC has room for improvement."

What is our primary use case?

We were trying to publish a compendium of all our various assets using an Oracle-based data warehouse. We also had vendor-based solutions like Epic for electronic medical records on an SQL Server base. We had many research systems on various platforms because it's a cancer research institution. 

We wanted to pull together a comprehensive data catalog to show people all the different assets we had and where they could go to find things. If there were vendor-based definitions of things, we'd pull in the definitions and various attributes. It's a heterogeneous environment data-wise. We get a lot of value from a comprehensive enterprise catalog.

It's available on our intranet through a data governance portal. You could go there for a catalog, quality reports, etc. In a year, there may have been 500 unique visitors. It was my job to publicize it, but I didn't necessarily do a good job. I worked with research groups and clinicians to get their stuff on it, and they would tell other people about it. The nice thing about Informatica is that it was easy to link from our internal web portal to their catalog. I had excellent developers working for me. It didn't require much development, and it took less and less as time went on. 

What is most valuable?

I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar. 

The purpose of the Enterprise Data Catalog was to build an internally searchable catalog of stuff. You may not have permission to see this data but at least you could find out where it was and contact the person who owns it. 

What needs improvement?

Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms. 

It was a challenge to promote data visibility while also jumping through hoops to take some of the proprietary things and make them part of the calling, especially when the vendor doesn't necessarily support interoperability. You need to export things from a vendor program and import them again. 

For how long have I used the solution?

We used Informatica for a lot of the data governance stuff I worked with when I joined the company, including things like cataloging and profiling data. The organization has really changed a lot in the last year and went with Informatica EDC. They're moving from the on-prem version to the cloud.

What do I think about the stability of the solution?

Informatica is a strong company, and EDC is a solid platform. 

What do I think about the scalability of the solution?

The scalability is excellent. Informatica really knows what it's doing. They're smart people and great engineers. 

How are customer service and support?

Informatica's customer service and support were decent. They listen to their customers. If something is missing or wasn't working, they will put it on their roadmap. They were listening to customers for roadmap stuff. 

We wound up building a staging database to pull stuff out of the EDC, stage it, and then access that. It was open, so we would often have an intermediary layer at Oracle. If we wanted to show, for example, data quality over time, we would have a weekly quality process that would run. We staged that in an Oracle database, and the portal could access that.

Which solution did I use previously and why did I switch?

We had to build Informatica pipelines and do some Azure work to feed data to them. With data warehousing, you typically have static data that is timestamped daily or weekly and sometimes monthly or annually.  We were trying to get real-time data, like blood pressure monitoring and stuff like that. That was a lot of work. I didn't do it. The integration team. 

When I joined the company, it was an Oracle-based solution. Then Epic took over, which was SQL Server-based. After that, they went to Azure. Now, all the analytics are supposed to be on this platform, and it's not particularly open. 

How was the initial setup?

Setting up Informatica EDC is usually pretty straightforward. The challenge is working with vendors like Oracle and Microsoft, which have APIs for integrating things. You can query what they have. They want it to play well with other vendors because they know customers don't only have one brand of product. In some cases, you get vendors in there that are, "No, we're not going to do that because we're so special." It was a challenge. The platform of choice for data initiatives at the cancer research institution is Palantir. 

Which other solutions did I evaluate?

We didn't look for an alternative, but Azure has its own catalog.

What other advice do I have?

I rate Informatica Enterprise Data Catalog nine out of 10. It's a great solution, and I was happy with it. It did everything I wanted, and Informatica dramatically increased the integration points over time. When we started, it was like Oracle and SQL Server, but now they're adding NoSQL databases and others.

Informatica has user groups and listens to user input. One of the people that worked for me hosts an annual Informatica user group in Houston. You can try to build your own Oracle-based or SQL-based solution. They listened to the market, and they're working on improving the interoperability. Maybe it works better with Palantir since I left, but they work across all platforms. They're making it Cloud-based. I didn't know anything about them before I got here. I was dropped into a department where Informatica had been for at least five or six years, and it was a good choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fred_Scefi - PeerSpot reviewer
Solutions Architect at Agile Technology Consulting
Real User
Aug 7, 2022
Feature-rich, data governance market leaders, and adequate technical support
Pros and Cons
  • "The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution."
  • "It is unquestionably a good investment if used properly."
  • "The main issue probably has nothing to do with end users, but installation can definitely be simplified."
  • "The main issue probably has nothing to do with end users, but installation can definitely be simplified."

What is our primary use case?

We essentially use Informatica Axon to set up a data governance framework for a corporation, usually a medium-sized or large organization.

What is most valuable?

The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution. 

Socializing data governance is one of the examples, but I'm not sure what the others were. For instance, if you locate a specific data attribute, you can grade its accuracy by assigning it a star rating between 0 and 5. 

When someone else conducts a search, they might discover whether employees at the company believe the data to be of high quality.

In terms of additional features, I believe it is quite rich. As I previously stated, it is a fairly mature product.

What needs improvement?

The main issue probably has nothing to do with end users, but installation can definitely be simplified. Also, I believe that this is something that they are already working on it, but it needs to be provided as a service. 

The Microsoft version, Purview, is now available as a cloud service, it must be provided as a service rather than just installation. You do not need to go through the installation, you literally create an account in five minutes. That is something they need to do. I believe that it is already something they are on working on, but I don't believe it has yet been released.

For how long have I used the solution?

Over the past year, I have definitely used Informatica Axon.

I have worked with Informatica Axon for two years.

We are always working with the latest version.

What do I think about the stability of the solution?

Informatica Axon is a stable product.

It's a fairly mature product. For many years, it has been the market leader.

What do I think about the scalability of the solution?

Informatica Axon is a scalable solution.

The smallest organization would have 500 users.

Any of the multinational corporations could be the largest. It's quite pricey. 

It is commonly used by large multinational corporations.

It has two or three user interfaces, one for everyone in the organization, one for specific data analysts, and one for IT technical staff.

How are customer service and support?

Like many organizations, technical support responds quickly at times. It can take some time. It's about average, in my opinion. I wouldn't say it's particularly good or bad. It's average.

I would rate the technical support a three and a half out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am just really familiar with Azure DevOps as a deployment technology.

Some of the Azure services, such as Database and Purview, and Informatica tools, such as Axon, and Data Governance, are among the things I am familiar with.

How was the initial setup?

Informatica Professional Services should absolutely perform the installation due to its complexity. Additionally, training is required for end-client configuration. It is not something you can pick up and configure immediately.

Although there is no cloud version of it yet, it can be deployed in the cloud as a virtual machine, or VM.

Axon itself, you normally allow anywhere between five and ten days to conduct the installation configuration together, and that's not elapsed time. It normally takes a week to two weeks to install and configure an initial setup. This is elapsed time, not necessarily man hours. You will always need additional configuration to be done. Although the actual installation and configuration might be completed in a few weeks, getting it ready for use by the organization might take six months.

What about the implementation team?

We do not have a technical team. I was the person who deployed this solution.

It was a challenge, but I did it for the POC.

Informatica Professional Services was consulted when it came time for the client's actual installation.

Axon can typically be present; the technical installation only requires one person, and a second data specialist is typically required for configuration. Normally two. Additional technical setup and data configuration are required.

What was our ROI?

It is definitely high if used properly, but many organizations spend all of the money and then fail to use it to its full potential. It is unquestionably a good investment if used properly.

It depends on how the client uses it.

What's my experience with pricing, setup cost, and licensing?

Pricing is determined by the number of licensed users as well as the number of Core CPUs. 

You can imagine how expensive it would be for a company with 10,000 users, but it all depends on how many analyst user licenses they require. 

I believe there is a flat fee for the end user. 

It is not expensive, but individual licenses are required for technical users, data analysts, data stewards, and the data governance team, which can add up if you have a large number of them.

Different clients may have different licensing costs, but it is based on a yearly paid license. It is renewed every year. There is an initial licensing fee as well as an annual renewal fee.

They are very expensive, and they charge a lot because they know they are number one. I would rate them a five out of five. Five being the most expensive.

What other advice do I have?

I would definitely recommend it. If they can afford it. I strongly advise them to use it. But, before diving into Axon or any of the other governance tools, make sure they understand their data landscape thoroughly because the tool will not help them with that. They will fail if they do not have good data practices in place.

I'm a freelancer, but the consultancy I went through is also independent, but they do have a partner relationship with Informatica, as they do with many vendors.

I would rate Informatica Axon a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1340355 - PeerSpot reviewer
IT Director, Global Master Data Management at a healthcare company with 10,001+ employees
Real User
Jul 31, 2022
Beneficial hierarchy management, reliable, but AI could improve
Pros and Cons
  • "The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."
  • "Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients."
  • "Informatica MDM can improve the data catalog and data marketplace."
  • "The initial setup of Informatica MDM is more complex than it should be."

What is our primary use case?

Informatica MDM is used for customer affiliations and sites and hierarchy management.

How has it helped my organization?

Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients. We're able to have an aggregation or hierarchy view, which drives a whole variety of things, such as data quality and data reliability.

What is most valuable?

The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.

What needs improvement?

Informatica MDM can improve the data catalog and data marketplace.

Informatica MDM is expanding in AI by making it much more efficient and automated stewardship-related work. I'd like to see that accelerated and made available for on-premise.

For how long have I used the solution?

I have been using Informatica MDM for approximately four years.

What do I think about the stability of the solution?

The stability of Informatica MDM is good.

What do I think about the scalability of the solution?

Informatica MDM is scalable.

We have approximately 100 people using this solution in my company and their roles vary. For example, we have stewards, data analysts, platform administrators, architects, developers, and support teams. The active users are primarily stewards and data analysts.

How are customer service and support?

We rate Informatica MDM support on an annual basis and we have quarterly executive business reviews where we discuss support issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used SAP for MDM. We switched because there were new use cases that SAP couldn't meet. 

How was the initial setup?

The initial setup of Informatica MDM is more complex than it should be.

What about the implementation team?

We used a third party for the implementation of Informatica MDM.

We have approximately 20 people that do the maintenance and support of the solution. This includes support admin teams and architect engineers. We have a BA for each of the domains, shared architecture, shared engineers, ETL, and MDM. Additionally, we rely heavily on third-party assistance.

What was our ROI?

We have seen an ROI in duplicate data management, visibility to market share, and reduction in risk.

What's my experience with pricing, setup cost, and licensing?

I rate the licensing cost of Informatica MDM a five out of ten.

Which other solutions did I evaluate?

We did go through a solution selection and RFP process before we chose Informatica MDM.

What other advice do I have?

My advice to others is for them to look at SaaS and cloud options first.

I rate Informatica MDM a seven out of ten.

Informatica MDM has a lot coming ahead from a solution standpoint, which is a benefit for them. However, there's a lot of configuration involved to keep the solution going and this is why I would encourage a SaaS solution for anyone coming in.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hariprasad-Sharma - PeerSpot reviewer
SAP Manager at a tech services company with 10,001+ employees
Real User
Top 5
Jun 13, 2022
High performance, good integration capabilities, but more artificial intelligence needed
Pros and Cons
  • "The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities. The out-of-box functionality of deduplication and built-in data models ensure faster implementation."
  • "The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities."
  • "Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence."
  • "Informatica MDM could improve the interdependency with integration."

What is our primary use case?

Informatica MDM is used for all data management practices use cases, such as centralized master data, cataloging, and metadata management.

What is most valuable?

The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities. The out-of-box functionality of deduplication and built-in data models ensure faster implementation.

What needs improvement?

Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence.

In a future release, Informatica MDM could improve the UI and create an easier way to change the existing setup.

For how long have I used the solution?

I have been using Informatica MDM for approximately 20 years.

What do I think about the stability of the solution?

Informatica MDM is stable.

What do I think about the scalability of the solution?

Informatica MDM is scalable. However, sometimes it becomes difficult to perform the change. When it comes to volumes, it's fantastic and very fast.

We have an entire organization of approximately 80,000 using the solution.

How are customer service and support?

The technical support from Informatica MDM is good.

Which solution did I use previously and why did I switch?

I have previously used IBM, SAP MDG, and Parallels.

If an organization has a quite complex setup with different systems then I would recommend Informatica SAP MDM because of the integration capabilities. If the organization only has one ERP, then it's not advisable to use Informatica MDM because SAP MDG is quite integrated with SAP.  The IBM solution I use quite a long time before, but I don't know how they are doing today.

How was the initial setup?

The setup of Informatica MDM is easy.

What about the implementation team?

We have two people that do the development and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing.

What other advice do I have?

Whether to use Informatica MDM or not is highly depends upon what is the use case and the core structure you have in the organization. If you have a small company with limited systems, then you use something lightweight MDM. Where you have more than one ERP, all technology interacting with each other, then I would suggest a solution, such as Informatica MDM, it is a good deal.

I rate Informatica MDM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Product manager at New Informatica
Reseller
Top 5
Aug 29, 2024
Offers enhanced usability with the ability to create rules using its AI engine
Pros and Cons
  • "An advantage is its seamless integration with other Informatica capabilities, making data quality a deeply embedded part of the solution."
  • "Accessing data as a service is essential, especially for validations requiring external data services. This goes beyond basic syntactic checks, like ensuring an email address contains the @ symbol or .com domain. Instead, it's about advanced validation, such as verifying if an email address exists or if a phone number is valid."

What is our primary use case?

We use the solution to validate emails, telephone numbers, and postal codes. It can also create some data quality rules using the Cloud app's data quality function.

What is most valuable?

It offers enhanced usability with the ability to create rules quickly using its AI engine. This feature simplifies rule creation by allowing users to specify their needs, and the system generates the necessary scripts, acting as a significant accelerator. 

Another advantage is its seamless integration with other Informatica capabilities, making data quality a deeply embedded part of the solution. Informatica has a strong history in data quality with its on-premise product. All those powerful capabilities are now available in the cloud, making this product even more robust.

What needs improvement?

Accessing data as a service is essential, especially for validations requiring external data services. This goes beyond basic syntactic checks, like ensuring an email address contains the @ symbol or .com domain. Instead, it's about advanced validation, such as verifying if an email address exists or if a phone number is valid. 

These services are in high demand, especially for regions like China, Argentina, and other parts of Latin America. While such capabilities were initially more common in the United States, they are now increasingly required globally.

What do I think about the scalability of the solution?

Five to six people are using this solution.

How are customer service and support?

Informatica Support is one of the best services available in the market now.

How would you rate customer service and support?

Positive

What was our ROI?

Many clients acquired this product because of the ROI.

What's my experience with pricing, setup cost, and licensing?

Informatica is one of the most expensive solutions available in the market.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2379228 - PeerSpot reviewer
Architect at a computer software company with 5,001-10,000 employees
Real User
Top 5
Aug 6, 2024
Offers good ROI but needs to provide user-friendliness when it comes to the configurations
Pros and Cons
  • "The tool does give a good ROI."
  • "The product is not too user-friendly to do the configurations."

What is our primary use case?

In the past, people used Informatica MDM because it was one of the leading tools at that point in time to work on an on-premises model. It was the leading tool in the market, offering vast customization options and matching and merging options that were better compared to other solutions. The way the data lineage or the customization options it gave, the tool was good. Now, the tool has a changed dynamic, and it is currently available on the cloud. Apart from Informatica MDM, there are other tools, as well as the market, that are completely on the cloud.

What is most valuable?

The feature of the product that has been most helpful in improving data quality revolves around Informatica DQ or IDQ, which is one of the tools Informatica offers. IDQ helps cater to the scoring of the data, clean up the data, and integrate it.

What needs improvement?

In terms of the room for improvement required in the product, I would say that the product is still in the maturing phase, specifically on the cloud. The product is not too user-friendly to do the configurations. There are a couple of areas in the product where I feel improvements can be made, but if I consider the algorithms used in the match process, the tool is very robust.

For how long have I used the solution?

I have been using Informatica MDM for nine to ten years. My company is a partner of Informatica, and we also implement the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

In terms of scalability, I would say that the product is currently more available in the cloud. Scalability-wise, I rate the solution a five out of ten. The scalability on the cloud is good. On the cloud, by default, the tool becomes quite scalable.

Informatica provides premium products. The product is mainly meant for enterprise-level customers because the tool is available at the premium cost.

How are customer service and support?

I have not used the technical support provided by the product. If you asked me about the support offered for the tool's on-premises model, I would say they were really good. We really liked Informatica's support. With the cloud, I'm not aware of the support.

How was the initial setup?

If one is a difficult setup and ten is easy, I rate the product's initial setup phase as a five.

If you are talking about the product on the cloud, the initial configuration must be done. There is quite a lot of refresh which takes place every time we have to publish something, and then we have to wait for some time. It is not that you make a change, but you can see it immediately in the tool. The wait period is quite long. If you are a first timer, it takes time for that person to figure out the product. Once you get the hang of it, then it becomes easy.

An end-to-end implementation would take nine to ten months, or maybe a little more than that, depending upon the customer's desired features.

What was our ROI?

The tool does give a good ROI.

What's my experience with pricing, setup cost, and licensing?

The product is not very pocket-friendly for small and medium-sized businesses, and it is understandable because of the kind of features the tool gives.

On a scale of one to ten, if one is a cheap solution and ten is an expensive one, I rate the tool's price as seven.

What other advice do I have?

Informatica MDM is able to handle complex data integration scenarios with the help of IDCM, which offers the power of an ETL tool.

Speaking about the AI part, I feel the product is still in the maturing phase.

My first preference would be for Welkio, and only after that would I prefer Informatica MDM, so I would say that it won't be my first choice.

I rate the tool a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.