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Chiradeep Bhattacharya - PeerSpot reviewer
Practice Leader at a tech services company with 1,001-5,000 employees
Real User
May 8, 2023
Good customization for data search and sharing; GUI needs to be upgraded
Pros and Cons
  • "Able to customize data search and data sharing."
  • "The GUI needs to be a little more user-friendly and appealing."

What is our primary use case?

We use Axon for controlled and governed data sharing as well as for the policies and principles from a data governance perspective. Our use case was for an airport company and we used Axon in tandem with Datacat Log EDC. We customize data search and data sharing. We have a partnership with Informatica. 

What is most valuable?

The management of the policy is very useful. The ability to customize data search and data sharing is useful. The solution has all the necessary features. 

What needs improvement?

The GUI needs to be a little more user-friendly and appealing. Salesforce, for example, although in a different category, is very user-friendly and I think if they were to include some of the Salesforce principles, it would be helpful. Informatica needs to do a better job in terms of educating users. 

For how long have I used the solution?

I've been using this solution for three years. 

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
January 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and dependable as long as we keep an eye on the servers. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The support process needs to be more agile. 

How was the initial setup?

The initial setup took a few days. It wasn't very complex but there were some initial challenges because we were trying to setup the Informatica Data catalog, EDC, at the same time. The deployment was reasonable but not very smooth. We have around 300 users.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are generally on the higher side.

Which other solutions did I evaluate?

Collibra was a solution we evaluated but Informatica was the final choice.

What other advice do I have?

I rate this solution seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Liu, Scott Wen - PeerSpot reviewer
Delivery Manager at a consultancy with 10,001+ employees
Real User
Jan 31, 2023
Full data asset view, good support, but interface could improve
Pros and Cons
  • "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
  • "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."

What is our primary use case?

Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles. 

We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.

What is most valuable?

The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.

What needs improvement?

Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.

In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for approximately three months.

What do I think about the stability of the solution?

The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.

What do I think about the scalability of the solution?

We have 10 people that use the solution.

How are customer service and support?

Informatica Enterprise Data Catalog sends support to our clients if they are having problems.

How was the initial setup?

The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.

What about the implementation team?

There are vendors to do the installation and it can cost a lot of money over the week that it takes.

What other advice do I have?

I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.

I rate Informatica Enterprise Data Catalog a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
January 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Fernando Santos - PeerSpot reviewer
Delivery Manager at a tech vendor with 10,001+ employees
Real User
Top 10
Dec 11, 2022
A stable, scalable, and user-friendly solution
Pros and Cons
  • "The solution is straightforward."
  • "The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price."

What is our primary use case?

The client has integrated all their internal systems and external systems using Informatica Cloud Data Integration, including all transactional information for different systems, such as SAP ECC or SAP HANA as a business intelligence suite. The solution is used to exchange data between the invoices in Italy and USA, and to exchange information about materials using all sectors around the world. We use the solution to establish a connection between different systems. For example, to generate payments for different companies such as human services, data warehouses, and external companies.

What is most valuable?

The solution is straightforward. We can build on a process the first time and implement it. In one single view, it's possible to understand, make the connections, define the strategies, monitor the process, and verify performance.

The solution is a unique platform that makes high-velocity development possible, independently from the connection. The connection is fantastic because the solution has connectors for all types of external systems, SAP, Salesforce, and different databases working on the cloud or on-premises.

We can implement Data Integration with Data Quality in the same platform, using just one license to implement. It's not necessary to install different types of platforms or features and the solution is user-friendly.

The solution has great integration with metadata management.

What needs improvement?

The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price. The license is now based on subscriptions, which is a change from the past. This has caused Brazilian customers to hesitate, wondering if they should migrate or not. The technology is fantastic, but the price is terrible for the customers. They are forced to migrate because the platform is a must in terms of technology. However, the price is too high causing a big problem here in Brazil.

For how long have I used the solution?

I have been using the solution since 2019.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

It is very easy to scale the Informatica platform. I have never seen another platform that is so easy to implement. For example, my organization in Brazil uses the Informatica platform to integrate some systems with its data warehouse. In parallel, IBM developed their own solution, which we developed in parallel with their technology and implementation velocity. IBM is confusing to configure and slow to implement. With Informatica, it is easy to configure and fast to implement. There is no wasted time with the particularities involved for each solution. 

I give the solution a ten out of ten for scalability.

How are customer service and support?

The technical support is very good. Not only in terms of the support team, because all Informatica documentation is very simple to understand. The components, the problems, and the directives to implement are all easy to understand. The support team as well as the documentation are great. The level of support is unbelievable.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and I give it a ten out of ten for ease.

What's my experience with pricing, setup cost, and licensing?

The price is very high and has become a big concern for our customers who require the solution in order for their business to function smoothly. The cost to migrate to Informatica Cloud Data Integration from on-prem is too high for a lot of our customers that have already put a significant amount of equity into the on-prem version.

What other advice do I have?

I give the solution a ten out of ten.

As a partner, I'm very comfortable with the level of implementation and the technology involved independently of the price but for our customers whose primary concern is cost, the price of the solution is very high.

The comfort and simplicity of the products are unbelievable. The ability to implement, operate, and develop is very easy. We reduce the time and know-how required for developers to implement Informatica Cloud Data Integration because of the easy deployment. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1956327 - PeerSpot reviewer
Product Manager at a manufacturing company with 10,001+ employees
Real User
Oct 12, 2022
Mapping is easy and requires no coding; easier validation and transformation compared to other solutions
Pros and Cons
  • "The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."
  • "Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."

What is our primary use case?

The company I work for has a huge supplier database with a billion records, so Informatica Intelligent Cloud Services is a data integration tool used for migrating the legacy data to Informatica MDM (master data management), then moving to the cloud. It's GCP and PCF (Pivotal Cloud Foundry).

I've also used Informatica Intelligent Cloud Services for moving data to SAP Ariba and SAP S/4HANA.

Informatica Intelligent Cloud Services is used for multiple technology in legacy mainframes, Oracle, some PeopleSoft, some Java-based applications, some in-house, QAD to MDM, or to SAP S/4HANA, or SAP Ariba, so it has various use cases, from legacy to cloud, legacy to MDM, and MDM to S/4HANA, etc.

What is most valuable?

The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code.

When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool.

What needs improvement?

Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit.

The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users.

Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services.

For how long have I used the solution?

I've been using Informatica Intelligent Cloud Services for four years.

What do I think about the stability of the solution?

Informatica Intelligent Cloud Services has good stability.

What do I think about the scalability of the solution?

Informatica Intelligent Cloud Services is easy to scale.

How are customer service and support?

We contacted the Informatica Intelligent Cloud Services technical support team for some configurations which we needed that weren't available in the product, so we had to create a ticket. We talked to the product team biweekly and asked if they can get it done.

When the incident is high-priority because of the impact, the support has an SLA of twenty-four hours, especially if it's about configurations that aren't available in Informatica Intelligent Cloud Services. Otherwise, if the issue is about a feature already in production that we are already using and we need technical support, there's a four-hour SLA. That's the agreement we have with Informatica.

I would rate the Informatica Intelligent Cloud Services technical support team as four out of five.

Which solution did I use previously and why did I switch?

We've used the CIG (Cloud Integration Gateway), and we switched to Informatica Intelligent Cloud Services because CIG only works in an SAP environment. Informatica Intelligent Cloud Services, on the other hand, integrates with various environments, even non-SAP environments.

Compared to other solutions, Informatica Intelligent Cloud Services is also good with data governance, scalability, and it's no code.

How was the initial setup?

The initial setup for Informatica Intelligent Cloud Services was straightforward. The first time the solution was set up, the deployment took three weeks. My company had a center for excellence team that worked with the Informatica product team. The team from Informatica served as a guide throughout the deployment process.

The next deployments only took one to two hours of work. Once you get the approval for the SOWs and the contract, you'll have access to Informatica Intelligent Cloud Services then you can use it. It's usually a one-hour job.

On a scale of one to five, I'm rating my experience with setting up Informatica Intelligent Cloud Services as four.

What about the implementation team?

The first time we implemented Informatica Intelligent Cloud Services, we did it with the guidance of the Informatica product team, but during the next deployments, for example, when adding a new service, we did it ourselves.

What's my experience with pricing, setup cost, and licensing?

In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option.

Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing.

We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services.

What other advice do I have?

I'm using data integration and app integration tools from Informatica, in particular, Informatica Intelligent Cloud Services and Informatica Data Quality.

I'm working with the latest update of Informatica Intelligent Cloud Services.

The solution doesn't require any maintenance after it's deployed.

In my company, across all departments, between five hundred to six hundred people use Informatica Intelligent Cloud Services.

On a scale of one to five, in terms of performance, I'd give Informatica Intelligent Cloud Services a four when it's used in a complex environment. If it's just at the source and destination without multiple technologies, then it's fine. If you have to build an entire architecture, or when you compare from end-to-end, and multiple systems will be involved, then the performance of Informatica Intelligent Cloud Services needs improvement because connectivity issues in a complex system affect the performance.

The advice I would give to anyone looking into implementing Informatica Intelligent Cloud Services is to get a POC done for the complex use cases for your organization. If the data hasn't been used for years and you have to move that to another source, be it the cloud or any other new technologies, take the data and do a POC for profiling, cleansing, and transformation for the different sets of data. For example, chunk the data, get the categories, then see how it is. Once that's done, look further and check if it's real-time, or it's a batch. If it's real-time, check how much time it's taking, and if it's aligned with your use case.

If you're using Informatica Intelligent Cloud Services for so many applications, do an end-to-end as a POC and check the time to see if it gives the time performance index, how the performance is, and how is it landing at the destination.

My rating for Informatica Intelligent Cloud Services is eight out of ten.

My company is a customer of Informatica.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramesh SV - PeerSpot reviewer
Senior Technical Lead / Practise Architecht at a computer software company with 10,001+ employees
Real User
Sep 28, 2022
Great for data management with a good fuzzy matching feature
Pros and Cons
  • "The fuzzy matching capability is a great feature."
  • "We currently have issues with real-time integration."

What is our primary use case?

We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.

What is most valuable?

The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code. 

What needs improvement?

I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.

For how long have I used the solution?

I've been using this solution for six years. 

What do I think about the stability of the solution?

The solution is stable.  

What do I think about the scalability of the solution?

The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users. 

How are customer service and support?

We sometimes have technical issues and the customer support responds in a timely manner and is quite good.

How was the initial setup?

The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.

What other advice do I have?

We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.

This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases. 

There are some additions or improvements that could be made so I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Divya-Raj - PeerSpot reviewer
Sr. Consultant cum Assistant Manager & Offshore Lead at a tech vendor with 10,001+ employees
Real User
Top 10
Sep 14, 2022
A UI-based tool with great scripting
Pros and Cons
  • "It has a more UI-based tool, and the scripting is good."
  • "The current features are a bit complicated, and we need to write big scripts and test."

What is our primary use case?

We are currently working on a project with the Oracle Fusion system, so we have multiple use cases and often need to pool data in different source systems. In the project, we have multiple sources and target systems. Based on the requirements, clients, and what they propose, we need to make decisions or check the technical feasibility of whether it is possible to complete the integration.

What is most valuable?

Product-wise, compared to other on-premise tools, Informatica Cloud Data Integration can be deployed on-premises and cloud. So when we were working on-premises, there were a lot of challenges with the hardware. For example, there were memory space issues, but once we switched to cloud, there were no more issues. 

What needs improvement?

There are challenges when we use Cloud Application Integration (CAI). We want add-ons when we complete data integration and merge images. The current features are a bit complicated, and we need to write big scripts and test.

For how long have I used the solution?

We have been using this solution for more than six years. We are using a cloud version and the most recent version, 10.4. We have also used versions 8.6, 9 and 10, and we have observed that there isn't that much of a difference between versions, just additional features added. We do not have private or public cloud for Informatica Cloud Data Integration, just cloud.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 20 people using this solution.

How are customer service and support?

We hardly raise an SR for this solution. But, whenever we require technical support, we do not get a satisfactory response. This is because their knowledge base may not be developed.

Which solution did I use previously and why did I switch?

We used this same tool but on-premises in the past. We have also worked with AWS Snowflake, an ELT tool similar to Informatica Cloud Data Integration but with a different architectural approach. If we had to rank them, Informatica Cloud Data Integration would be the best, followed by Snowflake, then AWS.

Informatica Cloud Data Integration has some advantages over the others. It has a more UI-based tool, and the scripting is good. AWS also has an ETL tool called Glue, but it does not have everything we need to write in a script. We still need to write a script if we want to perform a small task. AWS is also challenging to teach. Informatica Cloud Data Integration and Snowflake are easier to use.

How was the initial setup?

The initial setup is easier for cloud compared to on-premises. Deployment does not take much time and takes about 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing of Informatica Cloud Data Integration and other solutions are almost the same but with slight differences. It differs from project to project, their use case, source and target. Unfortunately, I do not have information on precise licensing costs.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is a great solution, but users should understand their source and target system. For example, we also deal with Oracle Fusion, and it's a bit challenging to push data because Oracle has multiple models, financial supply chain and HR. Hence, it is difficult for a developer. Therefore, it is difficult to push data.

They should decide whether they are comfortable using Informatica Cloud Data Integration as their middleware tool or whether they want to use Oracle or OCI. OCI is a different middleware tool owned by Oracle.

Regarding additional features in the next release, Informatica Cloud Data Integration doesn't have image merging transformation or capability. We can do it without the solution, but it is a lengthy process. So, it would be helpful if they added the transformation to play with images and deal with invoices and financial data. We sometimes need to add 200 out of 800 invoices, and it's a bit challenging without the additional features.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Data Governance at a healthcare company with 5,001-10,000 employees
Real User
Leaderboard
Aug 10, 2022
They listen to their customers, so if something is missing or not working, they will put it on their roadmap.
Pros and Cons
  • "I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar."
  • "Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms."

What is our primary use case?

We were trying to publish a compendium of all our various assets using an Oracle-based data warehouse. We also had vendor-based solutions like Epic for electronic medical records on an SQL Server base. We had many research systems on various platforms because it's a cancer research institution. 

We wanted to pull together a comprehensive data catalog to show people all the different assets we had and where they could go to find things. If there were vendor-based definitions of things, we'd pull in the definitions and various attributes. It's a heterogeneous environment data-wise. We get a lot of value from a comprehensive enterprise catalog.

It's available on our intranet through a data governance portal. You could go there for a catalog, quality reports, etc. In a year, there may have been 500 unique visitors. It was my job to publicize it, but I didn't necessarily do a good job. I worked with research groups and clinicians to get their stuff on it, and they would tell other people about it. The nice thing about Informatica is that it was easy to link from our internal web portal to their catalog. I had excellent developers working for me. It didn't require much development, and it took less and less as time went on. 

What is most valuable?

I like EDC's self-service capabilities. You can put the catalog on the intranet inside the organization, so users can search for something. People in the research world have specialized systems, and you might find data from various places that sound similar. 

The purpose of the Enterprise Data Catalog was to build an internally searchable catalog of stuff. You may not have permission to see this data but at least you could find out where it was and contact the person who owns it. 

What needs improvement?

Interoperability is one area where EDC has room for improvement. It was challenging when the faculty took over the data world and had specific vendors they wanted to use, and some were not particularly open platforms. 

It was a challenge to promote data visibility while also jumping through hoops to take some of the proprietary things and make them part of the calling, especially when the vendor doesn't necessarily support interoperability. You need to export things from a vendor program and import them again. 

For how long have I used the solution?

We used Informatica for a lot of the data governance stuff I worked with when I joined the company, including things like cataloging and profiling data. The organization has really changed a lot in the last year and went with Informatica EDC. They're moving from the on-prem version to the cloud.

What do I think about the stability of the solution?

Informatica is a strong company, and EDC is a solid platform. 

What do I think about the scalability of the solution?

The scalability is excellent. Informatica really knows what it's doing. They're smart people and great engineers. 

How are customer service and support?

Informatica's customer service and support were decent. They listen to their customers. If something is missing or wasn't working, they will put it on their roadmap. They were listening to customers for roadmap stuff. 

We wound up building a staging database to pull stuff out of the EDC, stage it, and then access that. It was open, so we would often have an intermediary layer at Oracle. If we wanted to show, for example, data quality over time, we would have a weekly quality process that would run. We staged that in an Oracle database, and the portal could access that.

Which solution did I use previously and why did I switch?

We had to build Informatica pipelines and do some Azure work to feed data to them. With data warehousing, you typically have static data that is timestamped daily or weekly and sometimes monthly or annually.  We were trying to get real-time data, like blood pressure monitoring and stuff like that. That was a lot of work. I didn't do it. The integration team. 

When I joined the company, it was an Oracle-based solution. Then Epic took over, which was SQL Server-based. After that, they went to Azure. Now, all the analytics are supposed to be on this platform, and it's not particularly open. 

How was the initial setup?

Setting up Informatica EDC is usually pretty straightforward. The challenge is working with vendors like Oracle and Microsoft, which have APIs for integrating things. You can query what they have. They want it to play well with other vendors because they know customers don't only have one brand of product. In some cases, you get vendors in there that are, "No, we're not going to do that because we're so special." It was a challenge. The platform of choice for data initiatives at the cancer research institution is Palantir. 

Which other solutions did I evaluate?

We didn't look for an alternative, but Azure has its own catalog.

What other advice do I have?

I rate Informatica Enterprise Data Catalog nine out of 10. It's a great solution, and I was happy with it. It did everything I wanted, and Informatica dramatically increased the integration points over time. When we started, it was like Oracle and SQL Server, but now they're adding NoSQL databases and others.

Informatica has user groups and listens to user input. One of the people that worked for me hosts an annual Informatica user group in Houston. You can try to build your own Oracle-based or SQL-based solution. They listened to the market, and they're working on improving the interoperability. Maybe it works better with Palantir since I left, but they work across all platforms. They're making it Cloud-based. I didn't know anything about them before I got here. I was dropped into a department where Informatica had been for at least five or six years, and it was a good choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fred_Scefi - PeerSpot reviewer
Solutions Architect at a tech services company with 1-10 employees
Real User
Aug 7, 2022
Feature-rich, data governance market leaders, and adequate technical support
Pros and Cons
  • "The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution."
  • "The main issue probably has nothing to do with end users, but installation can definitely be simplified."

What is our primary use case?

We essentially use Informatica Axon to set up a data governance framework for a corporation, usually a medium-sized or large organization.

What is most valuable?

The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution. 

Socializing data governance is one of the examples, but I'm not sure what the others were. For instance, if you locate a specific data attribute, you can grade its accuracy by assigning it a star rating between 0 and 5. 

When someone else conducts a search, they might discover whether employees at the company believe the data to be of high quality.

In terms of additional features, I believe it is quite rich. As I previously stated, it is a fairly mature product.

What needs improvement?

The main issue probably has nothing to do with end users, but installation can definitely be simplified. Also, I believe that this is something that they are already working on it, but it needs to be provided as a service. 

The Microsoft version, Purview, is now available as a cloud service, it must be provided as a service rather than just installation. You do not need to go through the installation, you literally create an account in five minutes. That is something they need to do. I believe that it is already something they are on working on, but I don't believe it has yet been released.

For how long have I used the solution?

Over the past year, I have definitely used Informatica Axon.

I have worked with Informatica Axon for two years.

We are always working with the latest version.

What do I think about the stability of the solution?

Informatica Axon is a stable product.

It's a fairly mature product. For many years, it has been the market leader.

What do I think about the scalability of the solution?

Informatica Axon is a scalable solution.

The smallest organization would have 500 users.

Any of the multinational corporations could be the largest. It's quite pricey. 

It is commonly used by large multinational corporations.

It has two or three user interfaces, one for everyone in the organization, one for specific data analysts, and one for IT technical staff.

How are customer service and support?

Like many organizations, technical support responds quickly at times. It can take some time. It's about average, in my opinion. I wouldn't say it's particularly good or bad. It's average.

I would rate the technical support a three and a half out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am just really familiar with Azure DevOps as a deployment technology.

Some of the Azure services, such as Database and Purview, and Informatica tools, such as Axon, and Data Governance, are among the things I am familiar with.

How was the initial setup?

Informatica Professional Services should absolutely perform the installation due to its complexity. Additionally, training is required for end-client configuration. It is not something you can pick up and configure immediately.

Although there is no cloud version of it yet, it can be deployed in the cloud as a virtual machine, or VM.

Axon itself, you normally allow anywhere between five and ten days to conduct the installation configuration together, and that's not elapsed time. It normally takes a week to two weeks to install and configure an initial setup. This is elapsed time, not necessarily man hours. You will always need additional configuration to be done. Although the actual installation and configuration might be completed in a few weeks, getting it ready for use by the organization might take six months.

What about the implementation team?

We do not have a technical team. I was the person who deployed this solution.

It was a challenge, but I did it for the POC.

Informatica Professional Services was consulted when it came time for the client's actual installation.

Axon can typically be present; the technical installation only requires one person, and a second data specialist is typically required for configuration. Normally two. Additional technical setup and data configuration are required.

What was our ROI?

It is definitely high if used properly, but many organizations spend all of the money and then fail to use it to its full potential. It is unquestionably a good investment if used properly.

It depends on how the client uses it.

What's my experience with pricing, setup cost, and licensing?

Pricing is determined by the number of licensed users as well as the number of Core CPUs. 

You can imagine how expensive it would be for a company with 10,000 users, but it all depends on how many analyst user licenses they require. 

I believe there is a flat fee for the end user. 

It is not expensive, but individual licenses are required for technical users, data analysts, data stewards, and the data governance team, which can add up if you have a large number of them.

Different clients may have different licensing costs, but it is based on a yearly paid license. It is renewed every year. There is an initial licensing fee as well as an annual renewal fee.

They are very expensive, and they charge a lot because they know they are number one. I would rate them a five out of five. Five being the most expensive.

What other advice do I have?

I would definitely recommend it. If they can afford it. I strongly advise them to use it. But, before diving into Axon or any of the other governance tools, make sure they understand their data landscape thoroughly because the tool will not help them with that. They will fail if they do not have good data practices in place.

I'm a freelancer, but the consultancy I went through is also independent, but they do have a partner relationship with Informatica, as they do with many vendors.

I would rate Informatica Axon a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.