Informatica Intelligent Data Management Cloud (IDMC) Reviews

We use Informatica MDM to enable the master data for getting the customer's product 360.

Informatica MDM has data quality, mastering the data's capability.

Inserting the GenAI into the master data management will reduce the overall effort of operational activities.

I have been using Informatica MDM for five to six years.

Informatica MDM is quite a stable solution. I rate Informatica MDM a nine out of ten for stability.

Informatica MDM is quite a scalable solution. Most of our clients for Informatica MDM are enterprise businesses.

Usually, it takes six to eight months to deploy Informatica MDM.

Master Data Management is always only 20% implementation; the remaining 80% defines all other components. So, if users have the right process, the tool will do its job. The tool will do whatever we give input for.

Informatica MDM is quite a good product in terms of mastering all the data and ensuring that we will be able to get a 360 degree of the master data.

Overall, I rate Informatica MDM a nine out of ten.

We are using it for multiple purposes, such as real-time data integration and data migration. It allows seamless integration of various cloud-based applications and services.

The solution provides increased efficiency while still being user-friendly and easy to operate. It includes built-in features that ensure data consistency and accuracy, resulting in excellent data quality. 

It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality. It would ensure improved decision-making processes and better insights. 

I have been using this solution for three to four years.

Our experience with the stability has been quite good. I would rate it nine out of ten.

The solution's scalability is one of its key aspects. It facilitates the scaling of data integration capabilities based on customer's needs. 

The deployment process depends on the client's requests. If it requires complex tools and features, the process will take longer. But for normal operations, it is really easy and not very time-consuming.

I have been very satisfied with the feedback I was getting with Informatica Cloud Data Integration. Its automated performance enables the processing and integration of large volumes of data quickly and efficiently. I would rate this solution nine out of ten. 

The primary use case is for data governance, data quality, data lineages, and data cataloging.

It is used by an internal team for data discovery. However, we are not able to provide business area-level access to other users because of data security.

It's a good product, and the features for data quality, data cataloging, and UI are excellent. It has a lot of advantages.

The major points of improvement are stability, integration, and permission to sub-folders or categories of data. If you want to provide access to a particular type of data discovery to a team, it exposes a lot of data points which in turn makes Axon not that useful for them.

Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions.

Mostly, this will come under the data security permission level or admin access.

I have been using Axon for a year, but I have been using other solutions from Informatica for five years now. 

I currently use the latest version of Axon.

I would rate the stability a three or four out of ten. It's not loading at all and it keeps on getting down.

I would rate the scalability a six out of ten. There is room for improvement. 

We developed something on IDQ on the data quality side. If there is a huge data or a big workload, it takes a lot of time to run and we don't get the result in Axon. 

There are around 10 to 15 end users using Axon in our organization. 

There is a different team for platform maintenance, management, and deployment. There are around ten people on the team. It's a mix of engineers and developers.

The platform team had some difficulties with admin-level things and keeping Axon up all the time because it's on-premises. 

The solution is expensive.

Not on the governance, but I have used Databricks, Azure Synapse, Oracle, and other services by Azure.

Databricks is my personal favorite because of the scalability and the runtime it takes to load a large amount of data from a data engineering and data science perspective. 

I'll probably look for another solution because it has stability issues. When it's needed, it's usually unavailable.

However, it is a good product the way it's designed. It's a very good product, and it has a lot of features that are required for data governance. It moved all the Excel work to our web page, which can be accessible to everyone. It's a good product, but it needs some improvement.

Overall, I would rate the solution an eight out of ten. 

Informatica MDM is a multi-domain product for any master data management. We could use it for customer master data management or supplier data. Given the nature of the business, we can apply Informatica MDM to master the core data entities within an organization.

Informatica MDM has a defined data model we can customize with user and developer options. The solution's user interface allows users to work with the master data model. Another feature I like is that the solution can integrate with various data cleansing engines, such as address cleansing or data quality-related packages or functionalities.

From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.

I have been working with Informatica MDM for ten years now.

The solution is robust and stable enough.

With master data, we don't usually talk about tons of data. There could be a lot of records, but then it's not that huge. Now that Informatica is shifting towards the cloud as part of their software, they would have considered the scalability perspective, which is not too huge. Like transactional databases, we would expect less data there. The solution is mature enough to cater to a wide range of users.

We have a huge dependency on support all the time. If something is required or unclear or doesn't work, we have to raise a ticket and follow a process to resolve it. The turnaround time is long sometimes.

Even for simpler questions, we still have to be put on hold and wait for someone to pick up and respond. Even if the problem is critical, support does not treat it with the same urgency we would anticipate or expect.

Neutral

One would need professional services from Informatica to get MDM installed, and there has to be a contract with professionals all the time after that to manage the data model and any changes to the data. Moreover, there is a huge dependency on their professional services to work with the product in the long-term perspective.

The setup is not complex for professionals, but people without a technical background would not be able to set up the solution by themselves.

Once the installations are complete, there are two aspects to the solution. One is the back-end, which is the model, then setting up integration to load the data and configuring the MDM system to perform its master data capability. The other part is the front end, which is deploying the user interfaces and ensuring the user roles are defined and set up.

When deploying the solution, the whole project team needs to be around because the developers, the users, and everybody on the project team must come together because once it is deployed, it needs to be tested. Maintenance teams would be separate. They need to focus on any minor enhancements to the solution and provide support with any bugs, issues, or questions users might have with the data.

I have heard from customers that the product comes with a huge license cost. Under contractual terms, Informatica does not let us have full control of our own datasets, but that comes down to how the billing and licensing work. The licensing is a bit complex and expensive.

I have experience working with Informatica MDM. However, I have been comparing it against MS MDS to see how each stands. More from a costing perspective, a licensing standpoint, or any roadmap from a product's perspective, for which MS MDS has no plans to expand or evolve to a newer product with more capabilities. That's something I am checking in the background. Given the current landscape in my organization, both tools coexist, but we are trying to see if we need to replace one with the other.

At the moment, Informatica is the market leader within the MDM space, expanding into the latest data integration and management advancements. I don't see MS MDS in these areas. But then again, MS MDS has been treated as a legacy system within the organization, and we're trying to find a roadmap to replace it with Informatica by understanding what it offers comparatively.

The solution is pretty evolved from an MDM perspective, and it seamlessly integrates with its product suite.

We work with the on-prem version. We have seen the cloud version, but we're not there yet because it takes a long time to onboard all the businesses onto the cloud. The cloud version is still at a proof of concept stage.

Before purchasing the solution, the user must understand the licensing and cost structure, as well as their professional support. All these aspects are important on an ongoing basis. Depending on the wide suite of products they offer, it's best to understand which products would suffice the business needs rather than having to roll out a full-blown MDM solution, which is not the case with all the clients.

I rate the product a seven out of ten.

I manage the environment and admin-related tasks.

I have integrated Axon into EDC, PowerCenter, and data quality tools, and I face no difficulty integrating with those tools.

I also handle installation, configuration, and troubleshooting issues, in addition to when users face access issues or need help seeing their DQ technical roles.

With Axon, you can easily call and verify DQ rules. You can also upload your business gallery, and the business team can easily verify your data because it is secure.

Some of Axon's valuable features include creating your business glossaries, importing DQ rules, and creating change management.

They could improve technical support because it is not good enough at the moment.

I am a consultant and have been working with Informatica Axon for three years.

I rate the stability an eight out of ten because I have not yet seen the environment go down.

I rate the scalability of the solution a five out of ten. We have faced some performance issues. We have about five or six Axon business users who are data owners and stewards. They are not very active with the solution.

Personally, for the last month, I have not touched Axon or the servers. There are no plans to expand Informatica Axon's usage at the moment.

I rate the initial setup a seven out of ten. The clients gave us their Linux servers, and I set up the solution on-premises.

I could set up the environment, the installation, and the configuration in one day.

My organization's initial steps required us to get licenses for the installation, and we needed specific kinds of ports opened from our environment. We first needed to install the Axon agent and Axon server on different directories. Once we did that, we needed to update a couple of files to communicate with data quality and other functions.

The solution requires some maintenance. I might have to perform a sync-up or make sure the environment is not down, but that is very rare.

The solution was implemented in-house, with me deploying the solution single-handedly.

I rate the pricing a six or a seven out of ten because the price is neither too high nor too low.

Informatica is a big name in the market and the tools are trustworthy, which is why our client chose Informatica Axon-EDC. I rate the solution an eight out of ten.

Test data management is a common use case. When conducting testing in lower environments, we want to avoid exposing sensitive information. To achieve this, we use Data Masking to modify the data. 

For example, we change personally identifiable information, phone numbers, and emails so that they cannot be viewed. The modified data retains the structure and format but doesn't reveal the actual information.

The tool is mainly valuable for testing teams, as it helps protect sensitive data during testing. It can also be used to mask production data for different users, ensuring that only authorized individuals can access sensitive information. These are the main reasons why we use this tool.

I think there's only one area that could be improved. Currently, when we apply the Data Masking rate, we don't have a way to view the masked data. It would be helpful if there was a feature to allow us to see the actual information.

Once the data is masked, it cannot be reversed. Having the ability to revert it back to the actual value would be beneficial, especially if we need to see the original information. Although our enrollment has decreased, it would still be helpful to have that feature.

I have used Data Masking as part of my work.

Stability is good. It's definitely reliable.

Scalability is good. It's definitely scalable to handle higher volumes across different platforms as well. It performs well in terms of scalability. 

Additionally, when it comes to implementing more source systems, there haven't been any issues.

Our experience with customer service from Informatica has been excellent. They are always available and responsive.

Positive

The initial setup is generally straightforward. However, there can be some challenges during the on-prem installation process, even though we have the steps and prerequisites. Dealing with installation issues is quite common, but overall, it's not excessively complex to set up.

The need for maintenance depends on the team. Sometimes, the solution you configure in the tool determines the level of maintenance required. However, overall, maintenance hasn't been a significant issue.

Overall, I would rate the solution an eight out of ten. 

We use Informatica Cloud Data Integration because we have multiple sources for data integration, and we transform that data and load it into the database or QuickBooks.

There are fewer than 10 people using this solution in my organization.

I'm an integrator. I'm working with the latest version. 

It's deployed on cloud.

Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier.

We would like to have accessibility to the repository. We had that feature in Informatica PowerCenter, and we were able to have access to the repository query, which helped us build some tools, audit tools, and review tools. In Informatica Cloud, accessing the repository query is a challenge.

I have used this solution for about six years.

It's very stable.

It's scalable. 

We reach out to technical support frequently. We've had good experiences with them.

We previously used PowerCenter, DataStage, and Oracle Data Integrator.

I prefer Informatica Cloud Data Integration because of the ease of connecting to various connectors and various enterprise applications. The UI is also a valuable feature.

Initial setup isn't straightforward or complex. It's about medium difficulty. 

Deployment took about one week. It's not difficult to maintain.

Deployment was done in-house.

From the usage perspective, there is minimum ROI.

The pricing is high compared to other tools on the market.

We chose Informatica Cloud because we have Salesforce. If you're using Data Integration, App Integration, and many other features like operational insights, then the price is worth it. If you're only using the solution for data integration, then the price definitely isn't worth it.

We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.

We're using the latest version. It's deployed on cloud.

There are about five people who are using this solution in my organization.

We chose Cloud API Integration to connect to Salesforce.

The OAuth feature is the most valuable for authentication.

Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.

Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.

I have used this solution for six years.

It's pretty stable. We don't have any concerns.

It's scalable.

I would rate technical support as six out of ten.

Setup is straightforward. It takes a week to do the installation and configuration.

It's not difficult to maintain.

I would rate this solution as eight out of ten. 

I would recommend this tool to other users.