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reviewer2284407 - PeerSpot reviewer
Data Quality Team Lead at a pharma/biotech company with 10,001+ employees
Real User
Feb 22, 2024
Improves data quality and has a good interface, but the integration process is not easy
Pros and Cons
  • "The product improves data quality."
  • "The integration process is not easy."

What is our primary use case?

I use the solution for preparing the data according to the data quality rules.

What is most valuable?

The mapping and mapplet features are valuable. The product improves data quality. The processes are running smoothly. The interface is good. Data integration is easy.

What needs improvement?

I use the solution to integrate on-premise and cloud products. There are issues with connectors to cloud applications. The integration process is not easy. The customer experience must be improved. When we implemented it, we did it with the help of Informatica professionals. I would not recommend them as an implementer. They didn't have any experience. It was very hard. The customer experience was not good. It's hard to understand the new features of the HR list. The tool must have more options for connectors. It is hard to connect to some of the applications. The remediation process is not straightforward.

For how long have I used the solution?

I have been using the solution for one and a half years.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
May 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. It is a bit complex to scale. We have 20 users.

How are customer service and support?

The technical support is not good. The support team must improve the quality of support.

How was the initial setup?

The product is cloud-based.

What's my experience with pricing, setup cost, and licensing?

We got a 50% discount.

What other advice do I have?

We couldn’t deliver the full project. I will not recommend the product to others. Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Partner channel manager at Inactic
Real User
Dec 21, 2023
A product that offers easy integration capabilities to users
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten."
  • "The high price of the product is an area of concern where improvements are required."

What is our primary use case?

I use Informatica Cloud Data Quality in my company, as most of our customers have data from different systems and just want to standardize and enrich that data. If you have data like cell phone numbers, it is important to ensure that there is a consistent format to adhere to, like the area code, IDs, or social security numbers. The tool also helps users check email addresses because sometimes a user may find that their data has an incorrect email address. A lot of the use cases related to the tool involve understanding the data from all of the systems and starting the journey to unify some of those data fields, having some consistency in how the data is being captured, and helping look at the completeness of the data. In short, the use cases are to understand the data from different systems and different sources generally. Data could come from the CSV, a web service, or out of the database, but Informatica Cloud Data Quality allows you to extract from all those sources to give you a unified interface to decide how you want to customize and standardize the data.

What is most valuable?

The most valuable features of the solution stem from the fact that the product's integration capabilities are easy to work with, along with another feature, the name of which I forgot, but I know that it helps users to compare the quality of results from two different points in time just to see if there have been any improvements.

What needs improvement?

I think Informatica Cloud Data Quality is one of the more mature cloud products, so I can't think of any areas where improvements are required. Informatica Cloud Data Quality is a product that is very similar to what Informatica offers for data quality on-premises, so there aren't too many gaps compared to the others, and I can't really think of any area requiring improvements.

I would like Informatica Cloud Data Quality to offer more integration capabilities with different platforms. I need to consider the fact that Informatica Cloud Data Quality supports a lot of the standard protocols for which most platforms use endpoints. In short, integration is not really an issue with the product.

The high price of the product is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Informatica Cloud Data Quality for a year and a half to two years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a cloud-native microservices-based product that can manage a lot of data. Scalability-wise, I rate the solution a ten out of ten.

Though at the moment we are not currently using the product in our company, a while ago, around 15 employees used to use the product.

How are customer service and support?

The solution's technical support was good. There were no issues with the solution's technical support.

Which solution did I use previously and why did I switch?

I have experience with Informatica Intelligent Cloud Integration Services.

How was the initial setup?

The product's initial setup phase was easy.

To get the product running, you just need to switch it on, so I don't think it takes more than a day. After deciding the sources from where your data would come from, you can decide if the cloud needs Informatica Cloud Data Quality while ensuring that nothing gets installed on the server, but the only thing you might need is a secure agent on your machine and that is really quick to set up on a virtual machine, which I feel won't take more than a day.

The solution is deployed on the cloud.

I can't remember the deployment process of the product since I am currently working in a different space.

What about the implementation team?

The product's deployment was carried out with the help of a consultant, an integrator, and our company's in-house team. A consultant would be useful to guide a customer, but typically, customers tend to want some hand-holding and someone who can look towards them. Once someone shows the customers of the product how to do the deployment process, then they can do it themselves.

What was our ROI?

I have seen some benefits from the use of the solution in my organization.

It is a tool that is easy to trust with your data. The tool's service provider also ensures customer experience satisfaction from the use of the product. In one of the use cases, the tool helped the user identify which systems would be decommissioned because of the outdated data that the user had, and now that the user has updated everything, it should be much easier to cut down on those systems that they don't need to use.

What's my experience with pricing, setup cost, and licensing?

The licensing costs attached to the solution are pretty high, but then, with the cloud model, the prices depend on what it provides for the value of money, which I feel was very high.

What other advice do I have?

Those who plan to use the solution should conduct a pilot or proof of concept before choosing the product to understand the tool and also present the facts of the business because it will be much easier for a normal user to understand the purpose and the value that the product provides in an actual or real case scenario.

I rate the overall tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
May 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Partner channel manager at Inactic
Real User
Dec 19, 2023
An exceptionally scalable tool with a straightforward initial setup phase
Pros and Cons
  • "I rate the solution's scalability a ten out of ten."
  • "The product's pricing is definitely an area where a bit of improvement is needed."

What is our primary use case?

I use Informatica Intelligent Cloud Services since it is a platform that offers cloud data governance or cloud governance policy, making it applicable to what you need. For customers who just want to understand the data better, make better decisions, provide better service, and avoid any sort of legal issues during the vacation period of its users, The product keeps up with some of the standards to adhere to some of the use cases.

What is most valuable?

The most valuable feature of the product is that, as a platform, it helps with data quality, and everything is sort of one console. The on-prem version of the product has different applications and different user interfaces, offering users consistency in the look and feel, which I like about the product.

What needs improvement?

The product's pricing is definitely an area where a bit of improvement is needed. Improvement in the product's pricing can help Informatica Intelligent Cloud Services gain more customers, especially in small and medium enterprises where there is a need to upgrade the solution.

Certain improvements are needed in the product, considering from a feature parity point of view. There needs to be some improvements in the product's upgrade options since it can allow users to see all of the on-premises features from other products that are a part of Informatica Intelligent Cloud Services.

The product's price is an area of concern and needs to be reduced, especially in Africa, where it is considered a huge investment, even if it is used in banks.

For how long have I used the solution?

I have been using Informatica Intelligent Cloud Services for a year.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a ten out of ten.

Between 100 to 200 people in our organization use the solution.

The solution is extensively used in our company.

Which solution did I use previously and why did I switch?

I haven't worked with any solutions similar to Informatica Intelligent Cloud Services since I come from a background where I had to deal with workflow and VPN sort of background and robotics, specifically software robotics.

How was the initial setup?

The product's initial setup phase was a bit straightforward.

The solution is deployed on the cloud.

The deployment phase did not take a long time since the product is a cloud-native solution. Once you have your environment set up by the team to access the product with the signed permissions, the deployment phase doesn't take more than a day to be done, but ultimately it depends on the organization. After considering a lot of things required during the deployment phase, the complete deployment process won't take more than a week to be completed.

A team of technical personnel would be useful to take care of the deployment and maintenance phases of the product, as it is a broad platform.

What about the implementation team?

The product's installation phase was carried out in our company with the help of Informatica's partner. Informatica's partner, who helped our company with the installation phase, works in the same industry as our company's customers, which proved to be extremely beneficial, especially from the resources point of view, since the availability of skilled resources and trained people were made available to help our company's customers on time.

What was our ROI?

Personally, I have not experienced any return on investment from the use of the solution. I have seen and heard about some use cases that fetch some return on investment for the users from the use of the solution. I haven't worked with the solution long enough on any project to see the return on investment that the product can offer.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

There is a need to make annual payments towards the license costs attached to the solution, but it is usage-based.

What other advice do I have?

I would ask those who plan to use the solution to go ahead with the proof of concept stage initially and choose a scenario that they want to know more about so that they get a better understanding of the tool.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2284407 - PeerSpot reviewer
Data Quality Team Lead at a pharma/biotech company with 10,001+ employees
Real User
Oct 4, 2023
Good integration capabilities with significant enhancements needed for data quality management
Pros and Cons
  • "We primarily used Cloud Data Profiling to connect with Cloud Data Governance, a tool also used by Teva. This integration allowed users to access data quality results within the data governance catalog."
  • "If given the opportunity, I would like to address these concerns, particularly with regard to enhancing the end-user experience."

What is our primary use case?

We utilize it for two tasks. The first involves collaborating with our business team to identify specific data quality issues, and this part of the process runs smoothly. However, the second task is focused on using Informatica to investigate data issues that aren't entirely clear. This aspect doesn't yield satisfactory results, and we struggle to effectively pinpoint the problems using the tool.

What is most valuable?

When discussing data quality within IDMC (Informatica Data Management Cloud), it involves several modules, including CDI (Cloud Data Integration), CDP (Cloud Data Profiling), and Cloud Data Governance. Initially, we focused on Cloud Data Integration, which was the aspect we were already familiar with. We encountered challenges when trying to explore data quality issues using Informatica. We primarily used Cloud Data Profiling to connect with Cloud Data Governance, a tool also used by Teva. This integration allowed users to access data quality results within the data governance catalog.

What needs improvement?

We are currently working on improving the user interface for our end users. At the moment, our end users do not frequently connect to Informatica for data quality because they have trouble locating the results within the platform. The remediation processes are not adequately supported within it, and we cannot easily assign data quality issues to specific individuals, nor can we send the entire results to anyone via email. While we can send reports via email, we lack the capability to attach the actual results or provide links to them. We have been suggesting these improvements to Informatica, but as of now, we have not seen any significant progress. If given the opportunity, I would like to address these concerns, particularly with regard to enhancing the end-user experience. Also, there were initial architectural misalignments with the product. We believed that Informatica could directly connect to the source systems, but while it is technically possible, doing so would significantly impact the performance of the source systems. As a result, we did not receive approval to connect directly to them, and we did not plan to maintain copies of these systems.

For how long have I used the solution?

I have been working with it for one year.

What do I think about the stability of the solution?

I would rate the stability of the platform seven out of ten. We have faced a recurring issue after each quarterly upgrade or new release in their cloud platform. This problem involves the functionality that used to work correctly no longer operating as expected.

What do I think about the scalability of the solution?

I would rate its scalability capabilities six out of ten.

What other advice do I have?

Overall, I would rate it six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistance Vice President for Data managment at Capgemini
Real User
Sep 15, 2023
A good product for mastering all the data and ensuring a 360 degree of the master data
Pros and Cons
  • "Informatica MDM has data quality, mastering the data's capability."
  • "Inserting the GenAI into the master data management will reduce the overall effort of operational activities."

What is our primary use case?

We use Informatica MDM to enable the master data for getting the customer's product 360.

What is most valuable?

Informatica MDM has data quality, mastering the data's capability.

What needs improvement?

Inserting the GenAI into the master data management will reduce the overall effort of operational activities.

For how long have I used the solution?

I have been using Informatica MDM for five to six years.

What do I think about the stability of the solution?

Informatica MDM is quite a stable solution. I rate Informatica MDM a nine out of ten for stability.

What do I think about the scalability of the solution?

Informatica MDM is quite a scalable solution. Most of our clients for Informatica MDM are enterprise businesses.

What about the implementation team?

Usually, it takes six to eight months to deploy Informatica MDM.

What other advice do I have?

Master Data Management is always only 20% implementation; the remaining 80% defines all other components. So, if users have the right process, the tool will do its job. The tool will do whatever we give input for.

Informatica MDM is quite a good product in terms of mastering all the data and ensuring that we will be able to get a 360 degree of the master data.

Overall, I rate Informatica MDM a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Assistance Vice President for Data managment at Capgemini
Real User
Aug 29, 2023
Has built-in features that ensure excellent data quality
Pros and Cons
  • "The solution provides increased efficiency while still being user-friendly and easy to operate."
  • "It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality."

What is our primary use case?

We are using it for multiple purposes, such as real-time data integration and data migration. It allows seamless integration of various cloud-based applications and services.

What is most valuable?

The solution provides increased efficiency while still being user-friendly and easy to operate. It includes built-in features that ensure data consistency and accuracy, resulting in excellent data quality. 

What needs improvement?

It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality. It would ensure improved decision-making processes and better insights. 

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Our experience with the stability has been quite good. I would rate it nine out of ten.

What do I think about the scalability of the solution?

The solution's scalability is one of its key aspects. It facilitates the scaling of data integration capabilities based on customer's needs. 

What about the implementation team?

The deployment process depends on the client's requests. If it requires complex tools and features, the process will take longer. But for normal operations, it is really easy and not very time-consuming.

What other advice do I have?

I have been very satisfied with the feedback I was getting with Informatica Cloud Data Integration. Its automated performance enables the processing and integration of large volumes of data quickly and efficiently. I would rate this solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Rupal Sharma - PeerSpot reviewer
Data Architect at Three Ireland (Hutchison) - Infrastructure
Real User
Aug 23, 2023
Good for data governance, data quality and data exploration
Pros and Cons
  • "The features for data quality, data cataloging, and UI are excellent."
  • "Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions."

What is our primary use case?

The primary use case is for data governance, data quality, data lineages, and data cataloging.

How has it helped my organization?

It is used by an internal team for data discovery. However, we are not able to provide business area-level access to other users because of data security.

What is most valuable?

It's a good product, and the features for data quality, data cataloging, and UI are excellent. It has a lot of advantages.

What needs improvement?

The major points of improvement are stability, integration, and permission to sub-folders or categories of data. If you want to provide access to a particular type of data discovery to a team, it exposes a lot of data points which in turn makes Axon not that useful for them.

Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions.

Mostly, this will come under the data security permission level or admin access.

For how long have I used the solution?

I have been using Axon for a year, but I have been using other solutions from Informatica for five years now. 

I currently use the latest version of Axon.

What do I think about the stability of the solution?

I would rate the stability a three or four out of ten. It's not loading at all and it keeps on getting down.

What do I think about the scalability of the solution?

I would rate the scalability a six out of ten. There is room for improvement. 

We developed something on IDQ on the data quality side. If there is a huge data or a big workload, it takes a lot of time to run and we don't get the result in Axon. 

There are around 10 to 15 end users using Axon in our organization. 

What about the implementation team?

There is a different team for platform maintenance, management, and deployment. There are around ten people on the team. It's a mix of engineers and developers.

The platform team had some difficulties with admin-level things and keeping Axon up all the time because it's on-premises. 

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

Which other solutions did I evaluate?

Not on the governance, but I have used Databricks, Azure Synapse, Oracle, and other services by Azure.

Databricks is my personal favorite because of the scalability and the runtime it takes to load a large amount of data from a data engineering and data science perspective. 

What other advice do I have?

I'll probably look for another solution because it has stability issues. When it's needed, it's usually unavailable.

However, it is a good product the way it's designed. It's a very good product, and it has a lot of features that are required for data governance. It moved all the Excel work to our web page, which can be accessible to everyone. It's a good product, but it needs some improvement.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Viswanath Palla - PeerSpot reviewer
Principal Data Engineer at a energy/utilities company with 10,001+ employees
Real User
Jul 30, 2023
The solution integrates well with data cleansing engines, though it needs to be more intuitive
Pros and Cons
  • "Informatica MDM has a defined data model we can customize with user and developer options."
  • "It could be a bit more intuitive, rather than technically complex."

What is our primary use case?

Informatica MDM is a multi-domain product for any master data management. We could use it for customer master data management or supplier data. Given the nature of the business, we can apply Informatica MDM to master the core data entities within an organization.

What is most valuable?

Informatica MDM has a defined data model we can customize with user and developer options. The solution's user interface allows users to work with the master data model. Another feature I like is that the solution can integrate with various data cleansing engines, such as address cleansing or data quality-related packages or functionalities.

What needs improvement?

From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.

For how long have I used the solution?

I have been working with Informatica MDM for ten years now.

What do I think about the stability of the solution?

The solution is robust and stable enough.

What do I think about the scalability of the solution?

With master data, we don't usually talk about tons of data. There could be a lot of records, but then it's not that huge. Now that Informatica is shifting towards the cloud as part of their software, they would have considered the scalability perspective, which is not too huge. Like transactional databases, we would expect less data there. The solution is mature enough to cater to a wide range of users.

How are customer service and support?

We have a huge dependency on support all the time. If something is required or unclear or doesn't work, we have to raise a ticket and follow a process to resolve it. The turnaround time is long sometimes.

Even for simpler questions, we still have to be put on hold and wait for someone to pick up and respond. Even if the problem is critical, support does not treat it with the same urgency we would anticipate or expect.

How would you rate customer service and support?

Neutral

How was the initial setup?

One would need professional services from Informatica to get MDM installed, and there has to be a contract with professionals all the time after that to manage the data model and any changes to the data. Moreover, there is a huge dependency on their professional services to work with the product in the long-term perspective.

The setup is not complex for professionals, but people without a technical background would not be able to set up the solution by themselves.

Once the installations are complete, there are two aspects to the solution. One is the back-end, which is the model, then setting up integration to load the data and configuring the MDM system to perform its master data capability. The other part is the front end, which is deploying the user interfaces and ensuring the user roles are defined and set up.

When deploying the solution, the whole project team needs to be around because the developers, the users, and everybody on the project team must come together because once it is deployed, it needs to be tested. Maintenance teams would be separate. They need to focus on any minor enhancements to the solution and provide support with any bugs, issues, or questions users might have with the data.

What's my experience with pricing, setup cost, and licensing?

I have heard from customers that the product comes with a huge license cost. Under contractual terms, Informatica does not let us have full control of our own datasets, but that comes down to how the billing and licensing work. The licensing is a bit complex and expensive.

Which other solutions did I evaluate?

I have experience working with Informatica MDM. However, I have been comparing it against MS MDS to see how each stands. More from a costing perspective, a licensing standpoint, or any roadmap from a product's perspective, for which MS MDS has no plans to expand or evolve to a newer product with more capabilities. That's something I am checking in the background. Given the current landscape in my organization, both tools coexist, but we are trying to see if we need to replace one with the other.

What other advice do I have?

At the moment, Informatica is the market leader within the MDM space, expanding into the latest data integration and management advancements. I don't see MS MDS in these areas. But then again, MS MDS has been treated as a legacy system within the organization, and we're trying to find a roadmap to replace it with Informatica by understanding what it offers comparatively.

The solution is pretty evolved from an MDM perspective, and it seamlessly integrates with its product suite.

We work with the on-prem version. We have seen the cloud version, but we're not there yet because it takes a long time to onboard all the businesses onto the cloud. The cloud version is still at a proof of concept stage.

Before purchasing the solution, the user must understand the licensing and cost structure, as well as their professional support. All these aspects are important on an ongoing basis. Depending on the wide suite of products they offer, it's best to understand which products would suffice the business needs rather than having to roll out a full-blown MDM solution, which is not the case with all the clients.

I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.