The primary use case is for data governance, data quality, data lineages, and data cataloging.
Data Architect at Three Ireland (Hutchison) - Infrastructure
Good for data governance, data quality and data exploration
Pros and Cons
- "The features for data quality, data cataloging, and UI are excellent."
- "Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions."
What is our primary use case?
How has it helped my organization?
It is used by an internal team for data discovery. However, we are not able to provide business area-level access to other users because of data security.
What is most valuable?
It's a good product, and the features for data quality, data cataloging, and UI are excellent. It has a lot of advantages.
What needs improvement?
The major points of improvement are stability, integration, and permission to sub-folders or categories of data. If you want to provide access to a particular type of data discovery to a team, it exposes a lot of data points which in turn makes Axon not that useful for them.
Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions.
Mostly, this will come under the data security permission level or admin access.
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For how long have I used the solution?
I have been using Axon for a year, but I have been using other solutions from Informatica for five years now.
I currently use the latest version of Axon.
What do I think about the stability of the solution?
I would rate the stability a three or four out of ten. It's not loading at all and it keeps on getting down.
What do I think about the scalability of the solution?
I would rate the scalability a six out of ten. There is room for improvement.
We developed something on IDQ on the data quality side. If there is a huge data or a big workload, it takes a lot of time to run and we don't get the result in Axon.
There are around 10 to 15 end users using Axon in our organization.
What about the implementation team?
There is a different team for platform maintenance, management, and deployment. There are around ten people on the team. It's a mix of engineers and developers.
The platform team had some difficulties with admin-level things and keeping Axon up all the time because it's on-premises.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
Which other solutions did I evaluate?
Not on the governance, but I have used Databricks, Azure Synapse, Oracle, and other services by Azure.
Databricks is my personal favorite because of the scalability and the runtime it takes to load a large amount of data from a data engineering and data science perspective.
What other advice do I have?
I'll probably look for another solution because it has stability issues. When it's needed, it's usually unavailable.
However, it is a good product the way it's designed. It's a very good product, and it has a lot of features that are required for data governance. It moved all the Excel work to our web page, which can be accessible to everyone. It's a good product, but it needs some improvement.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.

Data Governance Engineer at a financial services firm with 5,001-10,000 employees
Offers data lineage feature along with duplicate identification and categorization benefits
Pros and Cons
- "Offers data lineage feature"
- "The UI is extremely complex"
What is our primary use case?
The solution helps with cataloging and obtaining the data lineage. Informatica Enterprise Data Catalog also helps in identifying vital datasets, including the critical data elements and cataloging them. In our company, we have to manage the life cycle of the critical data elements and maintain the business glossary.
The definitions of the critical data elements, their linkage, lineage, as well as the relationships are managed using the solution. Informatica has been in the industry for decades, so they are one of the top SMB partners.
At our company, along with the solution, we also use Informatica Intelligent Cloud Services REST API for app and system integrations in the packaging industry. Of our total portfolio, we integrated applications for about 20%, but we did not have any cloud presence; only a setup application was in the cloud. But for all the on-prem projects, the key components of the customer's product were integrated and governed by using Informatica.
What is most valuable?
Data lineage is a valuable feature when, at our company, we design the physical elements and the logical components and need to identify the relation between them.
The duplicate identification feature for two tickets, synonymous fields, or attributes is another vital aspect of Informatica Enterprise Data Catalog. The categorization of whether data is critical or not in the business glossary is another vital feature of the tool.
What needs improvement?
The product is difficult for an untrained professional to operate. Specialized skills need to be acquired by learning the tool and executing it for data operations. Informatica Enterprise Data Catalog needs to be more user friendly, the UI is extremely complex.
For instance, if I have to view the tool, the first deterrent is that it gets highly technical. Thus, a limited number of professionals can understand the tool processes. Unless you are a data professional, it's very difficult to use Informatica Enterprise Data Catalog. The tool operates with Power BI sometimes.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for eight years.
What do I think about the stability of the solution?
At our company, we haven't faced any downtime or business issues with the solution. The solution allows a limited number of users, so it's easier for the vendor to manage stability.
What do I think about the scalability of the solution?
I believe the solution is scalable and integrates satisfactorily. Our company was successful with scalability because, for the majority of our applications, where the key data was being hosted, we could integrate the apps quite easily with the cloud.
If Informatica Enterprise Data Catalog is being used, scaling the data up or down shouldn't be a problem. The solution's cloud integrations make scalability easier, unlike the on-prem version, which requires implementing complex security protocols.
How are customer service and support?
I would rate the customer support a nine out of ten. The product's support team has been highly responsive while solving the issues faced by our organization.
How would you rate customer service and support?
Positive
How was the initial setup?
At our company, during the product deployment, we had to asses our applications and APIs that would be connected, whether they were available out of the box or not. But the capabilities of customer connections are available with similar tools.
Informatica Enterprise Data Catalog offers custom connectivity. Therefore, the deployment process has been troublesome for our organization except for the mainframe. But as we kept using the tool we realized the integrations could be smoothly completed. At our company, we implement the product if customers are convinced to integrate the tool and make it their central, single source of data management for integrators and technicians.
The deployment of the solution took more than a year in our organization, which included upgrades, contract renewals, and demonstrations similar to IDMC, provided by the same vendor. For deploying the on-prem version of Informatica Enterprise Data Catalog, a team of five engineers was needed in our company to manage the whole deployment and support process.
A couple of business analysts are needed to gather the users' requirements. Our organization has about ten members who provide on-call support on Informatica for its customers, comprising developers, business analysts, and testers.
What was our ROI?
In our organization, we were able to derive about 70% of the critical data lineage.
What's my experience with pricing, setup cost, and licensing?
It's a costly solution. I would rate the pricing of Informatica Enterprise Data Catalog as six out of ten.
What other advice do I have?
The automated data lineage feature utilization depends upon the integration, which is why, in our organization, we had all our key applications integrated that derived automated lineages. But there were unknown applications as well, which, due to the lack of integrations, needed to be manually plugged in.
The mainframe integration with Informatica Enterprise Data Catalog is highly complex. At our organization, due to the aforementioned complexity, we had to import all the data of the mainframe into Informatica. If you are able to integrate the tool with your core applications and systems, then the data lineage duration is pretty simple and this structure is the same for competitor tools as well.
In our company, we might explore in the near future how Informatica Enterprise Data Catalog can assist with AI capabilities. I would overall rate the solution as eight out of ten. To anyone looking to use Informatica Enterprise Data Catalog, I would say if they are willing to understand the company data, then the professional should gather sufficient technical knowledge about the product or take assistance from an Informatica expert because it's not a straightforward tool.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Project Control Specialist at MindTree
Secure and easy to use, but the support is not good, and the user interface must be more functionality-aligned
Pros and Cons
- "The solution is easier to use compared to the other solutions."
- "The user interface can be a bit more functionality-aligned."
What is our primary use case?
We use the tool to implement customer, product, and entity masters. We also use TDM to generate synthetic data, but not in real-time scenarios.
What is most valuable?
It's a multi-domain master data management system. The solution is easier to use compared to the other solutions. The security is good. The governance model is good. All the elements that I expect are available in the product.
What needs improvement?
The user interface can be a bit more functionality-aligned.
For how long have I used the solution?
I have been using the solution for the last 15 years.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The support team does not provide much support.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup was okay. I rate the ease of setup a five out of ten. The tool can be deployed in a minimum of eight to ten months. The implementation requires at least a team of five members. Maintenance depends on the customer's requirements. If the customer's requirements keep changing, we need a team to maintain the tool. Otherwise, one or two Informatica developers are sufficient to maintain the product.
What's my experience with pricing, setup cost, and licensing?
The price is comparable.
What other advice do I have?
All the tools have similar capabilities. There is nothing superior in Informatica. I'm a software integrator. I work for an IT company. I'm not the consumer. I will recommend the product to others, but it depends on the customers’ needs.
If an organization needs a good customer master, product master, or partner master, Informatica MDM will be a good choice. The solution has been in the industry for quite a long time. It has all the elements I look for in a master data management system except for customer support. All other things are fine.
Overall, I rate the solution a seven and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technology Director at HCL Technologies
Offers cloud version, good connectivity and data profiling features
Pros and Cons
- "I like the connectivity and richness of features for the technical team, the maturity of the product, and that it had a cloud version. There is Informatica Cloud, and it is part of the Informatica Cloud platform."
- "The customer servive and support could be faster. There is a slow turnaround."
What is our primary use case?
We had proof of concepts where certain test cases were given to improve the functionality of the vendor regarding the supply chain.
So, it was a proof of concept. It was not applied in production.
It was just illustrating the capabilities of the platform, and we were comparing it with other platforms.
How has it helped my organization?
If we use it comprehensively, we can improve the data quality metrics or KPIs.
So use as much data as you process, and have a solid strategy in place. If you don't have a comprehensive approach, then you don't draw any benefits or value from such a complicated platform. So, you have to have the objectives very well set up and be part of your daily activities in order to benefit from such a platform.
What is most valuable?
I like the connectivity and richness of features for the technical team, the maturity of the product, and that it had a cloud version. There is Informatica Cloud, and it is part of the Informatica Cloud platform.
It also has integration with other data governance tools from Infromatic, which is also good.
What needs improvement?
It offers integration with some of the latest data platforms, streaming platforms like Kafka, for example. And the setup of the platform is very challenging.
Regarding the cloud, it is deployed in the private cloud of the vendor, so it poses challenges regarding the security of the data and the confidentiality of the data. There was no offering of a cloud version deployable in the client's tenant where all the data would reside.
For how long have I used the solution?
I used it for a couple of months because it was only demoed for the client.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
How are customer service and support?
The customer servive and support could be faster. There is a slow turnaround.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We just compared the data profiling features or data quality features between the tools. There was a rich functionality available in the system, but we did not draw any conclusions regarding how it improved or may have improved.
What about the implementation team?
It was set up by the vendor for the demo. To deploy the Informatica Enterprise Data Catalog, you need at least two admins and architects.
What was our ROI?
It enables business processes by providing trusted data that can be integrated into many processes around data.
What's my experience with pricing, setup cost, and licensing?
It's very expensive. It's subscription-based. There are several levels of subscription.
The price is high, but the competitors are even higher and more experienced, like Collibra.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
I would recommend it due to the consistency of vision and very good integration between different products of Informatica. It offers wide coverage, the widest coverage of technologies from the major players.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Quality Team Lead at a pharma/biotech company with 10,001+ employees
Improves data quality and has a good interface, but the integration process is not easy
Pros and Cons
- "The product improves data quality."
- "The integration process is not easy."
What is our primary use case?
I use the solution for preparing the data according to the data quality rules.
What is most valuable?
The mapping and mapplet features are valuable. The product improves data quality. The processes are running smoothly. The interface is good. Data integration is easy.
What needs improvement?
I use the solution to integrate on-premise and cloud products. There are issues with connectors to cloud applications. The integration process is not easy. The customer experience must be improved. When we implemented it, we did it with the help of Informatica professionals. I would not recommend them as an implementer. They didn't have any experience. It was very hard. The customer experience was not good. It's hard to understand the new features of the HR list. The tool must have more options for connectors. It is hard to connect to some of the applications. The remediation process is not straightforward.
For how long have I used the solution?
I have been using the solution for one and a half years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a six out of ten. It is a bit complex to scale. We have 20 users.
How are customer service and support?
The technical support is not good. The support team must improve the quality of support.
How was the initial setup?
The product is cloud-based.
What's my experience with pricing, setup cost, and licensing?
We got a 50% discount.
What other advice do I have?
We couldn’t deliver the full project. I will not recommend the product to others. Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistance Vice President for Data managment at Capgemini
Has built-in features that ensure excellent data quality
Pros and Cons
- "The solution provides increased efficiency while still being user-friendly and easy to operate."
- "It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality."
What is our primary use case?
We are using it for multiple purposes, such as real-time data integration and data migration. It allows seamless integration of various cloud-based applications and services.
What is most valuable?
The solution provides increased efficiency while still being user-friendly and easy to operate. It includes built-in features that ensure data consistency and accuracy, resulting in excellent data quality.
What needs improvement?
It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality. It would ensure improved decision-making processes and better insights.
For how long have I used the solution?
I have been using this solution for three to four years.
What do I think about the stability of the solution?
Our experience with the stability has been quite good. I would rate it nine out of ten.
What do I think about the scalability of the solution?
The solution's scalability is one of its key aspects. It facilitates the scaling of data integration capabilities based on customer's needs.
What about the implementation team?
The deployment process depends on the client's requests. If it requires complex tools and features, the process will take longer. But for normal operations, it is really easy and not very time-consuming.
What other advice do I have?
I have been very satisfied with the feedback I was getting with Informatica Cloud Data Integration. Its automated performance enables the processing and integration of large volumes of data quickly and efficiently. I would rate this solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Delivery Manager at Softtek
A stable, scalable, and user-friendly solution
Pros and Cons
- "The solution is straightforward."
- "The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price."
What is our primary use case?
The client has integrated all their internal systems and external systems using Informatica Cloud Data Integration, including all transactional information for different systems, such as SAP ECC or SAP HANA as a business intelligence suite. The solution is used to exchange data between the invoices in Italy and USA, and to exchange information about materials using all sectors around the world. We use the solution to establish a connection between different systems. For example, to generate payments for different companies such as human services, data warehouses, and external companies.
What is most valuable?
The solution is straightforward. We can build on a process the first time and implement it. In one single view, it's possible to understand, make the connections, define the strategies, monitor the process, and verify performance.
The solution is a unique platform that makes high-velocity development possible, independently from the connection. The connection is fantastic because the solution has connectors for all types of external systems, SAP, Salesforce, and different databases working on the cloud or on-premises.
We can implement Data Integration with Data Quality in the same platform, using just one license to implement. It's not necessary to install different types of platforms or features and the solution is user-friendly.
The solution has great integration with metadata management.
What needs improvement?
The main issue preventing Brazilian companies from migrating to Informatica Cloud Data Integration from on-prem is the price. The license is now based on subscriptions, which is a change from the past. This has caused Brazilian customers to hesitate, wondering if they should migrate or not. The technology is fantastic, but the price is terrible for the customers. They are forced to migrate because the platform is a must in terms of technology. However, the price is too high causing a big problem here in Brazil.
For how long have I used the solution?
I have been using the solution since 2019.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
It is very easy to scale the Informatica platform. I have never seen another platform that is so easy to implement. For example, my organization in Brazil uses the Informatica platform to integrate some systems with its data warehouse. In parallel, IBM developed their own solution, which we developed in parallel with their technology and implementation velocity. IBM is confusing to configure and slow to implement. With Informatica, it is easy to configure and fast to implement. There is no wasted time with the particularities involved for each solution.
I give the solution a ten out of ten for scalability.
How are customer service and support?
The technical support is very good. Not only in terms of the support team, because all Informatica documentation is very simple to understand. The components, the problems, and the directives to implement are all easy to understand. The support team as well as the documentation are great. The level of support is unbelievable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and I give it a ten out of ten for ease.
What's my experience with pricing, setup cost, and licensing?
The price is very high and has become a big concern for our customers who require the solution in order for their business to function smoothly. The cost to migrate to Informatica Cloud Data Integration from on-prem is too high for a lot of our customers that have already put a significant amount of equity into the on-prem version.
What other advice do I have?
I give the solution a ten out of ten.
As a partner, I'm very comfortable with the level of implementation and the technology involved independently of the price but for our customers whose primary concern is cost, the price of the solution is very high.
The comfort and simplicity of the products are unbelievable. The ability to implement, operate, and develop is very easy. We reduce the time and know-how required for developers to implement Informatica Cloud Data Integration because of the easy deployment.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
General Manager/Data Lead at Maersk
It has a marketplace that allows you to showcase all the assets the data owner has
Pros and Cons
- "Axon has a marketplace that allows you to showcase all the assets the data owner has, so they can request access. That's one feature we use extensively. Axon also offers great visibility and intuitive searchability, allowing you to easily search data assets. You can check the lineage and see the work EDC does. EDC handles all the classification, cataloging, and lineage. It's integrated with Axon, and anyone can see that."
- "Though EDC has maximum coverage, a few things were not available to scan, but I think EDC is evolving to address this issue."
What is our primary use case?
Axon is a platform that lets everyone see all the data assets, business glossaries, lineage, catalog, classification, etc., but the real activities are being done on EDC.
We have only been using Axon for a short time in my organization, and we are decommissioning it, but I used the solution at my previous organization for data governance projects. Data owners, software developers, and architects all access the solution. In total, we have around 150 to 200 users on it.
What is most valuable?
Axon has a marketplace that allows you to showcase all the assets the data owner has, so they can request access. That's one feature we use extensively. Axon also offers great visibility and intuitive searchability, allowing you to easily search data assets. You can check the lineage and see the work EDC does. EDC handles all the classification, cataloging, and lineage. It's integrated with Axon, and anyone can see that.
What needs improvement?
Though EDC has maximum coverage, a few things were not available to scan, but I think EDC is evolving to address this issue.
For how long have I used the solution?
I have been working on Informatica EDC and Axon for nine months.
What do I think about the stability of the solution?
Axon is stable.
What do I think about the scalability of the solution?
Scaling isn't a problem. It depends on how the implementation is done. Kafka is scalable If the implementation has an image, and it would definitely be scalable on the cloud. We run Axon on our private cloud instead of a Kubernetes cluster. If we wanted to implement it on Kubernetes, we could scale it easily.
How are customer service and support?
I rate Informatica support eight out of 10.
Which solution did I use previously and why did I switch?
We tried an open-source solution, but we stopped it midway through the project and adopted EDC and Axon. We also started using Atlas and Ranger.
How was the initial setup?
Setting up Axon wasn't too complicated. One to three people were involved. It took about three months to implement the solution and onboard various data assets. It was a continuous process, which means we were onboarding new assets as soon as we got them. After deployment, we only need one person for maintenance. They handle this in addition to some other responsibilities.
What was our ROI?
I can't give an ROI measured in dollars, but we see qualitative benefits. You gain the confidence of our customers because they know their data is secure and only accessible to those with authorization. Data quality is improving. We are gaining our customers' confidence, and they rely on us for data classification.
What's my experience with pricing, setup cost, and licensing?
EDC comes with an Enterprise Licensing Agreement, whereas Axon is a yearly subscription. That is an expensive affair. I don't know the exact cost because the asset management team handles that. We only tell them how many licenses to get. The administrator who manages the platform distributes the licenses, and we provide them to data owners who are making policy changes.
Axon is sold separately, and it's subscription-based. Usually, EDC is included in a big data package as an enterprise license. It would be nice if EDC and Axon could be bundled in one enterprise license.
Which other solutions did I evaluate?
Every tool is evolving. New technology platforms and applications are coming out all the time, like Databricks, Scala, IBM Db2, z/OS, etc.
What other advice do I have?
I rate Informatica Axon eight out of 10. It's a leading solution in the data governance segment. If you're looking for a quick and easy implementation, I recommend Informatica EDC and Axon.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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