My company does not specifically focus on selling the solution to a particular sector. My company generally sells the solution to various sectors, including manufacturing and finance.
Technology Manager at Komtaş
An easy-to-deploy and easy-to-use tool meant for enterprise-sized companies
Pros and Cons
- "I rate the technical support a ten out of ten."
- "The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future."
What is our primary use case?
What is most valuable?
Informatica Enterprise Data Catalog is a compact tool. Many products operate as a data system solution or as a data catalog tool. The product is helpful when it comes to data transformation. If you would like to solve specific data-related problems, Informatica Enterprise Data Catalog can serve as a useful product.
What needs improvement?
I cannot specifically point out an area in Informatica Enterprise Data Catalog that needs improvement since it properly functions as a data catalog tool. You cannot use something like Atlas to get catalog ranges, making Informatica Enterprise Data Catalog a comparatively powerful tool. The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future.
If I want to get some extra features in the product, I can contact Informatica's research and development team, who can add some new features to the product and make the tool available in the market.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for more than ten years. My company has a partnership with Informatica.
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What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
Though there are some bugs in the solution, Informatica's research and development team, along with Informatica's customer service team, supports my company in solving such bug-related issues.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
Informatica Enterprise Data Catalog can be a good solution that is really easy to use when it comes to enterprise-sized companies, but it may pose some challenges for small and medium-sized companies.
Most companies to whom my company provides the solution are enterprise-sized businesses.
How are customer service and support?
I rate the technical support a ten out of ten. My company has a partnership with Informatica, and we provide Informatica's products to the end users or customers. Informatica has to provide my company with good support in order to hold on to its customers who deal with my company.
How was the initial setup?
I rate the product's initial setup a nine and a half to ten on a scale of one to ten, where one is difficult and ten is easy.
Most of the companies to whom my company provides the solution deploy it on an on-premises model. My company also sells the cloud version of the solution while also offering our customers the option to move from on-premises to the cloud version of the solution.
My wife runs a pharmacy, and she uses an ERP solution for sales-related activities, the data of which I can move to the cloud in ten minutes if she chooses Informatica Enterprise Data Catalog.
What was our ROI?
With Informatica Enterprise Data Catalog, measuring the return on investment can be hard. I rate the return on investment a seven on a scale of one to ten, where one is zero return on investment, and ten is a hundred percent return on investment.
What's my experience with pricing, setup cost, and licensing?
The price of the product is something that may vary from customer to customer. I rate the product's pricing a five on a scale of one to ten, where one is cheap and ten is expensive.
What other advice do I have?
If a customer or business wants to easily maintain their data domains, they can opt for Informatica Enterprise Data Catalog.
I rate the overall product an eight to nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Manager at Software Factory
Provides IDQ and RDM data management, but has a complex user interface
Pros and Cons
- "The most valuable features of Informatica MDM are the IDQ and RDM data management."
- "Informatica MDM has a complex user interface, which could be improved."
What is most valuable?
The most valuable features of Informatica MDM are the IDQ and RDM data management. PowerCenter is the most widely used feature of Informatica MDM.
What needs improvement?
Informatica MDM has a complex user interface, which could be improved.
For how long have I used the solution?
I have been using Informatica MDM for four years.
What do I think about the stability of the solution?
I rate Informatica MDM an eight out of ten for stability.
What do I think about the scalability of the solution?
I rate Informatica MDM a ten out of ten for scalability. We plan to increase the usage of the solution in the future.
How was the initial setup?
I rate Informatica MDM a four or five out of ten for ease of initial setup.
What about the implementation team?
Our organization's deployment process for Informatica MDM took two to three months. A third-party team did the solution's deployment. Around 10 to 12 IT specialists and engineers were required for the solution's deployment.
What's my experience with pricing, setup cost, and licensing?
Informatica MDM's pricing is not cheap but comparable to other vendors.
What other advice do I have?
I advise others looking into using Informatica MDM in the future to have their use cases in order and know what they want to use it for.
Overall, I rate Informatica MDM a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Informatica Intelligent Data Management Cloud (IDMC)
June 2026
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Technology lead developer at Maximus
A versatile tool that can scan a variety of files and reports
Pros and Cons
- "We can scan anything."
- "IEDC can improve the comparison of lineages."
What is our primary use case?
I am a consultant and I use the solution to scan databases and lineages for my clients.
What is most valuable?
We can scan anything. We can scan reports, XML and JSON files also. That's a good thing about the Informatica Enterprise Data Catalog.
What needs improvement?
IEDC can improve the comparison of lineages, which is one thing I see in other data catalog tools that Informatica does not have, basically data catalog tools.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for three years.
What do I think about the stability of the solution?
I rate the stability of the solution an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. We currently have ten to 15 users using the solution and our client is a medium-sized business.
How was the initial setup?
I rate the initial setup a seven out of ten, because it is pretty straightforward. The solution took two to three days for the initial setup.
When deploying IEDC, one should have a server ready and a lot of open ports, but otherwise it is straightforward.
What other advice do I have?
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
IT Director at Softpath System, LLC
Enables secure data protection during testing and controlled access to sensitive information
Pros and Cons
- "Informatica Persistent Data Masking can mask production data for different users, ensuring that only authorized individuals can access sensitive information."
- "Once the data is masked, we won't be able to reverse it back to its original value."
What is our primary use case?
Test data management is a common use case. When conducting testing in lower environments, we want to avoid exposing sensitive information. To achieve this, we use Data Masking to modify the data.
For example, we change personally identifiable information, phone numbers, and emails so that they cannot be viewed. The modified data retains the structure and format but doesn't reveal the actual information.
What is most valuable?
The tool is mainly valuable for testing teams, as it helps protect sensitive data during testing. It can also be used to mask production data for different users, ensuring that only authorized individuals can access sensitive information. These are the main reasons why we use this tool.
What needs improvement?
I think there's only one area that could be improved. Currently, when we apply the Data Masking rate, we don't have a way to view the masked data. It would be helpful if there was a feature to allow us to see the actual information.
Once the data is masked, it cannot be reversed. Having the ability to revert it back to the actual value would be beneficial, especially if we need to see the original information. Although our enrollment has decreased, it would still be helpful to have that feature.
For how long have I used the solution?
I have used Data Masking as part of my work.
What do I think about the stability of the solution?
Stability is good. It's definitely reliable.
What do I think about the scalability of the solution?
Scalability is good. It's definitely scalable to handle higher volumes across different platforms as well. It performs well in terms of scalability.
Additionally, when it comes to implementing more source systems, there haven't been any issues.
How are customer service and support?
Our experience with customer service from Informatica has been excellent. They are always available and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is generally straightforward. However, there can be some challenges during the on-prem installation process, even though we have the steps and prerequisites. Dealing with installation issues is quite common, but overall, it's not excessively complex to set up.
The need for maintenance depends on the team. Sometimes, the solution you configure in the tool determines the level of maintenance required. However, overall, maintenance hasn't been a significant issue.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Regulatory Reference Data Management Division at Altynalmas JSC
User-friendly, stable, and scalable
Pros and Cons
- "The ability to clean out data and improve the data quality is the best feature."
- "The cost of Informatica MDM is expensive and has room for improvement."
What is our primary use case?
We used the solution for data storage, and data cleaning to improve data quality. The solution also served as a data lake for reporting purposes.
How has it helped my organization?
The solution has made it easier for us to retrieve and maintain the data as well as saves us time.
What is most valuable?
The ability to clean out data and improve the data quality is the best feature.
The solution is user-friendly and easy to navigate.
What needs improvement?
The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.
For how long have I used the solution?
I have been using the solution for five months.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability a ten out of ten.
We had ten people using the solution in our organization.
Which solution did I use previously and why did I switch?
We previously used EXAScaler and switched because we were moving to the cloud.
How was the initial setup?
I give the initial setup a nine out of ten. The deployment took us one month. We prepared the environment and the deployment was completed by the Informatica engineer.
What about the implementation team?
The implementation was completed by an Informatica engineer.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive. I give the cost a three out of ten.
What other advice do I have?
I give the solution an eight out of ten.
The solution is good and I recommend it as long as the pricing fits the organization's budget.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Manager at Deloitte
Full data asset view, good support, but interface could improve
Pros and Cons
- "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
- "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."
What is our primary use case?
Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles.
We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.
What is most valuable?
The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.
What needs improvement?
Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.
In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for approximately three months.
What do I think about the stability of the solution?
The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.
What do I think about the scalability of the solution?
We have 10 people that use the solution.
How are customer service and support?
Informatica Enterprise Data Catalog sends support to our clients if they are having problems.
How was the initial setup?
The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.
What about the implementation team?
There are vendors to do the installation and it can cost a lot of money over the week that it takes.
What other advice do I have?
I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.
I rate Informatica Enterprise Data Catalog a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager at Conduent (formerly Xerox Services)
Gives us the ability to connect to multiple sources and enterprise applications for data integration
Pros and Cons
- "Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier."
- "We would like to have accessibility to the repository."
What is our primary use case?
We use Informatica Cloud Data Integration because we have multiple sources for data integration, and we transform that data and load it into the database or QuickBooks.
There are fewer than 10 people using this solution in my organization.
I'm an integrator. I'm working with the latest version.
It's deployed on cloud.
What is most valuable?
Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier.
What needs improvement?
We would like to have accessibility to the repository. We had that feature in Informatica PowerCenter, and we were able to have access to the repository query, which helped us build some tools, audit tools, and review tools. In Informatica Cloud, accessing the repository query is a challenge.
For how long have I used the solution?
I have used this solution for about six years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
We reach out to technical support frequently. We've had good experiences with them.
Which solution did I use previously and why did I switch?
We previously used PowerCenter, DataStage, and Oracle Data Integrator.
I prefer Informatica Cloud Data Integration because of the ease of connecting to various connectors and various enterprise applications. The UI is also a valuable feature.
How was the initial setup?
Initial setup isn't straightforward or complex. It's about medium difficulty.
Deployment took about one week. It's not difficult to maintain.
What about the implementation team?
Deployment was done in-house.
What was our ROI?
From the usage perspective, there is minimum ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing is high compared to other tools on the market.
What other advice do I have?
We chose Informatica Cloud because we have Salesforce. If you're using Data Integration, App Integration, and many other features like operational insights, then the price is worth it. If you're only using the solution for data integration, then the price definitely isn't worth it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at Conduent (formerly Xerox Services)
Helps us export APIs and process data, and provides OAuth feature for authentication
Pros and Cons
- "The OAuth feature is the most valuable feature for authentication."
- "There's no direct way to connect to Amazon APIs from Informatica Cloud."
What is our primary use case?
We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.
We're using the latest version. It's deployed on cloud.
There are about five people who are using this solution in my organization.
We chose Cloud API Integration to connect to Salesforce.
What is most valuable?
The OAuth feature is the most valuable for authentication.
What needs improvement?
Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.
Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.
For how long have I used the solution?
I have used this solution for six years.
What do I think about the stability of the solution?
It's pretty stable. We don't have any concerns.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
I would rate technical support as six out of ten.
How was the initial setup?
Setup is straightforward. It takes a week to do the installation and configuration.
It's not difficult to maintain.
What other advice do I have?
I would rate this solution as eight out of ten.
I would recommend this tool to other users.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Company Owner, Data Consultant at Telenet BVBA
A powerful tool that works well with other solutions and has great technical support
Pros and Cons
- "You can extract and transfer your data as you wish it to be consumed later."
- "There are also some technical issues sometimes with integrations because clients have a lot of different types of data sources."
What is our primary use case?
I'm a freelance consultant, so I work for a few different clients on different projects. Sometimes I do system integrations, and sometimes it's more of the deployment of the tool itself.
Informatica Axon is mainly used for master data management because it's quite a powerful tool. Lots of clients are struggling because Collibra is not an MDM tool. Azure has some possibilities in the data factory for MDM, but in the end, it doesn't have the engine that Informatica has. I see quite a few clients bring Informatica into the architecture for ETL processes. They use it to extract, transfer, and load data, in addition to MDM, since they're a bit restricted with other tools.
What is most valuable?
I think definitely what my clients find strong about the solution is all of the processes that it can do. You can extract and transfer your data as you wish it to be consumed later. I definitely hear that this adds value to the tool.
Another thing I hear clients say is that you can use the MDM modeling functionality as a kind of engine to do data cleansing before you consume the data.
Also, for example, Collibra works closely together with Azure, which works closely together with Informatica and Google because the clients have needs that can't be fulfilled all by one platform. Solutions needs to fit into that architecture, and Informatica can fit in there, and that's appreciated in the market.
What needs improvement?
There is always room for improvement in making the look and feel more user-friendly. There are also some technical issues sometimes with integrations because clients have a lot of different types of data sources.
One thing I miss with Informatica is the sandbox environment. I do freelance consulting, meaning I give trainings, and sometimes clients ask me to give a training in my own environment, my sandbox environment.
I have an environment that Collibra provides me with for certifications of training, so I can use a kind of sandbox to actually show a few things to clients. I have the same thing with Microsoft. With Informatica, it's a bit more difficult. They're not that willing to provide the sandbox to an individual consultant, so I'm just on my own. That's a bit of a pity because sometimes if a client has something that is not configured, I can quickly configure it in my own environment and then show it in a demo. I don't have that opportunity with Informatica. I have to work on the client's system, which then sometimes causes security problems.
What do I think about the stability of the solution?
I don't have complaints about the stability, and I don't see it as a big issue coming up with my clients. The app sometimes had issues for some clients but it was not business critical or actually impacting them.
What do I think about the scalability of the solution?
I think it is scalable, but that is not really the focus of my work. There are a lot of reasons I can give that the scalability might be affected, but they are actually not really related to the tool itself, but just how you build it in.
How are customer service and support?
If I have a problem with the client and I'm a bit stuck, the support is really good. I can fall back on the people from support and they're quite willing to help.
It can also help the client because I do a project for six or twelve months, and then I'm gone. If the client has a question after that, they can talk to the support and it's really good.
From what I have experienced, I would give the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I think the setup is quite easy if you are data-minded. If you don't have any clue about data management or don't have that background, you're not going to be able to do it. You need to have a bit of technical understanding to do it in the correct way. If you're completely new and you don't have that background of experience, then it's a bit harder, and you'll need to follow a step-by-step plan.
I see clients starting to set it up from scratch and it takes three years. If a client says they want to deploy it within their whole organization, then, in general, you need to count about three years because it's not only the tool. You also need to set up your governance and your organization on it. All of your processes need to be aligned with the tool, so it's a three-year program in general.
Both for the business end users and for the technical people, the maintenance is more on the technical side. For example, for the API connections, the batch processes, and the real-time processes, it's not always easy. One of the things that I always say to my clients is that they need to document everything, and that helps. I tell them to build into their project a documentation pillar where they document everything that they do, like their MDM and rules. It's easier if they have good documentation, but it's still a challenge. Without documentation, it's hard.
What other advice do I have?
I think definitely starting it up gradually, meaning don't buy the tool and then start trying to put everything in from the beginning. First, think about: What do I want to bring into the tool? Which sources do I want to go integrate with the tool? Which data, which business areas do I want to cover with that? You need to do a modeling exercise. You need to do some preparation work first and take it slow. Start small, take a specific business unit or data domain, and then show the value for your business. Then the budget will come, and you can do more with the tool.
I rate this solution as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technology Lead at a computer software company with 5,001-10,000 employees
Excellent scalability, in a class of their own, with time tested features
Pros and Cons
- "The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation."
- "One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises."
- "I have a lot of issues with their customer support and not getting the required technical information, which we actually need unless you can do a call with their senior technicians."
What is most valuable?
The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation.
What needs improvement?
One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises.
For how long have I used the solution?
I have worked with Informatica Data Quality for the past four and a half years.
What do I think about the stability of the solution?
You have excellent stability in the market in comparison to other data solutions.
What do I think about the scalability of the solution?
We find that scalability is not an issue and have installed it on fourteen servers.
How are customer service and support?
I have a lot of issues with their customer support and not getting the required technical information, which we actually need unless you can do a call with their senior technicians. Most of the cases that you raise are assigned to a junior technician.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is simple for a person who knows the company. If you already have one of their products you will find yourself comfortable doing the deployment. If you do not have experience with the company it is medium in relationship to complexity.
What other advice do I have?
I would continue to encourage the upgrades that are taking place every other one in order to release the new and relevant features. I would rate Informatica Data Quality an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Product Categories
Data Management Platforms (DMP) Cloud Master Data Management (MDM) AI Data Analysis Data Observability Product Information Management (PIM) Test Data Management Services Integration Platform as a Service (iPaaS) Metadata Management Data Masking Data Integration Test Data Management Data Governance Cloud Data Integration API Management Business-to-Business Middleware Business Process Management (BPM) Data QualityPopular Comparisons
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