Informatica Intelligent Data Management Cloud (IDMC) Reviews

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

I have been using this solution for about 12 months.

It is stable.

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

We did not use any solution previous to Informatica Supplier 360.

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

A mixture of in-house and integration partner.

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

I would rate this solution an eight out of ten.

We use this solution for MDM in the commercial sector. I'm a lead software engineer for EPAM Systems.

The product provides all the typical MDM capabilities like deduplication, machine survivorship, and other things. 

The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.

I've been using this solution for seven months. 

I haven't heard any complaints about stability. 

Before my time, the company used a legacy MDM solution for dealing with customers. It was created for reporting purposes, to create some compliance reporting, but its functionality didn't allow the addition of more MDM features, so they decided to build a new solution based on Informatica MDM, and from there they basically merged two solutions, the legacy one and this one into Informatica MDM.

The initial setup was carried out prior to my joining the company. 

A lot of the solutions on the market are expensive and Informatica is at the top end in terms of licensing costs. They use a bundle model so you choose what you want to include in your bundle and that's what you pay for.

Informatica MDM is a typical MDM tool. I've worked with others and they are all more or less the same. It requires more work than some other tools in terms of development and adding additional features. It has lots of features and is rated highly by Gartner. 

I rate this solution seven out of 10. 

We are using Informatica Cloud Data Integration to take sources from databases to flat files or from web service to flat files. We do data integration with the tool.

Informatica Cloud Data Integration could improve the price by making it less expensive.

I have been using Informatica Cloud Data Integration for approximately four years.

Informatica Cloud Data Integration is stable.

The scalability of Informatica Cloud Data Integration is good.

We have many people in my company using this solution, approximately 100. We do not plan to increase usage.

I have not contacted the support from Informatica Cloud Data Integration.

The initial setup of Informatica Cloud Data Integration is easy. The deployment of the solution only takes a few clicks of the mouse, it takes a few minutes.

We did the implementation of Informatica Cloud Data Integration in-house.

The price of Informatica Cloud Data Integration could be reduced.

Informatica Cloud Data Integration is good overall. I would recommend this solution to others.

I rate Informatica Cloud Data Integration an eight out of ten.

The cloud version of the Informatica, it's a very substandard product. They might say it's enterprise-ready but it's not at all ready. They need to add more features, such as improved data replication features. If you look at other tools, such as Matillion they are now cloud-native and flexible. Additionally, Informatica Cloud Data Integration should have a good migration strategy from Informatica PowerCenter to Informatica Cloud Data Integration.

I have been using Informatica Cloud Data Integration for approximately 17 years.

Informatica Cloud Data Integration is stable.

The scalability of Informatica Cloud Data Integration can be good if you plan well with your enterprise.

The technical support from Informatica Cloud Data Integration is good.

I rate the support from Informatica Cloud Data Integration a four out of five.

We have received a return on investment using Informatica Cloud Data Integration.

Informatica MDM is used for all data management practices use cases, such as centralized master data, cataloging, and metadata management.

The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities. The out-of-box functionality of deduplication and built-in data models ensure faster implementation.

Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence.

In a future release, Informatica MDM could improve the UI and create an easier way to change the existing setup.

I have been using Informatica MDM for approximately 20 years.

Informatica MDM is stable.

Informatica MDM is scalable. However, sometimes it becomes difficult to perform the change. When it comes to volumes, it's fantastic and very fast.

We have an entire organization of approximately 80,000 using the solution.

The technical support from Informatica MDM is good.

I have previously used IBM, SAP MDG, and Parallels.

If an organization has a quite complex setup with different systems then I would recommend Informatica SAP MDM because of the integration capabilities. If the organization only has one ERP, then it's not advisable to use Informatica MDM because SAP MDG is quite integrated with SAP.  The IBM solution I use quite a long time before, but I don't know how they are doing today.

The setup of Informatica MDM is easy.

We have two people that do the development and maintenance of the solution.

Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing.

Whether to use Informatica MDM or not is highly depends upon what is the use case and the core structure you have in the organization. If you have a small company with limited systems, then you use something lightweight MDM. Where you have more than one ERP, all technology interacting with each other, then I would suggest a solution, such as Informatica MDM, it is a good deal.

I rate Informatica MDM a seven out of ten.

We use this solution primarily for core master data management and deduplication.

Recently, they have come up with cloud versions, which I have not experienced. It's mostly deployed on-premise.

We have a limited number of users who are using this solution and working with the master data.

Initially, there wasn't a great product competing with Informatica for market management. It has been leading the market with hierarchy management and all the different match concepts and algorithms. They're very robust.

Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model. VOS or Entity 360 are offering licensing differently.

I have been working with this solution for more than 10 years.

It's stable and reliable.

It's scalable.

I have had mixed experience with technical support. Sometimes it's very quick. Sometimes there isn't a quick turnaround and we don't have a person to reach out to directly to get an answer from them.

Installation was challenging. Informatica has a very robust engine, which takes a little bit of time, but they're stable.

We have a technical team of 50 people. Deployment depends on
the size and complexity of the requirements. Starting from scratch, any new implementation should take around five to six months. For new gen MDMs, the implementation can be done in three and a half months.

The ROI depends on the business requirement. If they're using their core master data and that data is helping them to address a lot of issues, then the return on investment is definitely very high. If an organization isn't using that to full scale, then it might not be that great.

It's offers value for money. They're more competitive with respect to pricing and offerings.

It can be used for different kinds of use cases. You can use it for data deduplication purposes for any industry. For example, in the pharma, healthcare, or life science sector, often a lot of medical data gets duplicated across different business functions of the enterprise. As a result, the sales and marketing channels may face a lot of challenges in marketing their medicines to the right physicians. In such a scenario, Informatica MDM could be really helpful in standardizing the data and creating a golden copy of it, which can then be published to the sales and marketing channel so that the sales representatives have accurate data to market their medicine or product. This is one of the use cases.

Its deployment depends on the project and client requirements. I don't have Informatica MDM deployed for my organization. We build solutions for our clients by using Informatica MDM. So, it entirely depends on what a client wants. For some of the projects, it is deployed on-prem, and for some of the projects, it is deployed on the cloud. In the most recent scenarios, it is mainly on the cloud. Informatica, just like other MDM solutions, is also moving toward the SaaS platform. So, I'm sure that going forward, for any kind of project opportunity, we'll be using the SaaS model when it comes to the deployment of Informatica MDM.

The Provisioning tool is something that is really handy for everyone. It is my pick as the best feature.

It is a very mature tool. It has been in the market for more than a decade.

If I compare it with other MDM solutions in the market, one thing that can definitely be improved is automation to help with the configuration. Currently, when we are creating any staging of base object tables, all the columns have to be configured manually in the Informatica Hub Console. A lot of tables and different kinds of business columns have to be configured manually. There should be an automated process for this, especially in the Dev environment. When people are creating tables and columns from scratch, if there is a backend automated process for that, it would be really helpful. In Stibo, a similar feature is there wherein you can tag attributes to certain objects. It would be helpful if Informatica also provides a similar option. It would reduce the manual effort. It could be that such a feature is already there, but I am not aware of it.

Their support can also be improved. They sometimes take long when an incident is not a priority incident.

I have been using Informatica MDM for the past five or six years.

It has been in the market for more than a decade. Over the last decade, Informatica has proved to be the best MDM solution that is available in the market. Informatica is one of the leaders as per Gartner and Forrester. There are no second thoughts about the stability of the tool. It's definitely the best one in the market right now.

I would rate them a four out of five. There is definitely room for improvement when it comes to technical support. Sometimes, when an incident is not a priority incident, they take their own sweet time to meet the SLA. For a priority one incident, they jump in and resolve the issue really fast. 

For someone trying it for the first time, it would definitely be a little bit complex, but once you get used to it, over a period of time, the complexity reduces. With experience, it becomes easier.

The deployment duration depends on the complexity of the configuration and the complexity of the import configuration on Informatica MDM. There is a feature called import where you get the chance to import it from the lower environment to a higher environment. The import process is pretty straightforward, but sometimes, when very complex configurations are done in the lower environment, it can get a little bit complicated to import the delta changes. It can take a while. 

Its maintenance isn't a big headache. For on-prem deployments, the maintenance is pretty easy and straightforward. It is not a very big overhead. With the SaaS solution, there is no overhead at all.

It was done in-house. There was no third party.

There is no doubt that it is very expensive, but the brand value comes at a cost. Other MDM solutions in the market that haven't proven themselves like Informatica are also pretty expensive. We need to understand that MDM itself is very expensive to implement. So, Informatica is also pretty expensive. I would rate it a two out of five for being pretty expensive.

One piece of advice that I would like to give to anyone implementing Informatica MDM or any other MDM solution is to be in regular touch with business users during the implementation. Because it's an MDM solution, it's business-driven rather than IT-driven. So, always stay in constant touch with business users or data stewards to best understand the data. Never try to make decisions related to the data on your own. It is always good to be in regular touch with business users and let them make the decisions. Based on their decisions, you do the implementation. Do not make any decisions yourself because the businesses understand their own data best, and they are the best decision-makers when it comes to their own data. 

I would rate Informatica MDM a nine out of ten.

Our clients need to perform data masking to comply with GDPR rules or the company's internal data security policies. Data masking restricts who can look at the private customer data. Informatica provides a comprehensive solution for on-the-fly or real-time data masking. 

One use case is masking the data for a test environment, so developers and testers can't see production data. This is something you have to do regularly with large amounts of data.

The second use case is in a production environment. Sometimes you need to mask the data on the fly when the data consumers are retrieving reports from the data platform. You are masking the data for certain groups who don't have permission to see that data. 

Informatica should simplify the rules for setting classifications and user access management permissions. It's too complex to define, configure, and make work.

One feature I would like to see is the ability to do data sampling when anonymizing a test environment. It would save you the trouble of having to replicate or perform complex configurations when moving to another environment for testing or development. You should be able to easily configure the data sampling when you are preparing an environment with anonymized data.

We are a system integrator, and we've been one of Informatica's biggest partners for around two years. My team integrates Persistent Data Masking for our clients, but I don't use it personally. I understand the product and its capabilities, and the clients give me feedback on it.

Persistent Data Masking is stable and ready to scale. It has to be. You are working with large amounts of data.

I rate Informatica support eight out of 10. Informatica provides standard support during deployment. A vendor that doesn't offer support isn't a good company. Informatica is willing to make a straightforward deployment because they care about feedback from the client. 

They don't mind investing some money at the beginning to make it run. They care about retaining clients for a long time. Client satisfaction is essential.

Positive

I rate Persistent Data Masking eight out of 10 for ease of setup. It's straightforward. You can deploy a proof of concept in three weeks. It takes two or three people to deploy, but one guy is fine for maintenance. Then again, it depends on the scope and how many anonymizations you have to do, but it doesn't require a big team.

It's usually a yearly subscription, but customers can go with a different pricing model. Typically, it's a yearly subscription for the cloud solution. If you're buying an on-premise solution, it's a one-time payment and annual license for support.

I rate Informatica Persistent Data Masking seven out of 10. 

I use MDM to collect customer information and ensure that there is no duplicate information on our system.

The most valuable features are that MDM has a very strong master merchant, and it's possible to model all kinds of domains in one solution.

An area for improvement would be that the pricing model is not very visible, which makes it hard to understand how much things will cost. In addition, the on-prem solution is harder to learn than the cloud-based versions. I also understand that Informatica is not porting their on-prem system to cloud, so I would like the new cloud solution to include all the features from the on-prem solution and make it the proper multi-domain MDM.

I've been using Informatica for around twenty-five years.

MDM is very stable - it can handle millions of hits daily and still run 24/7.

MDM is scalable with no problems.

As a customer, you can raise tickets, but you also have a Customer Success Manager in Informatica who is responsible for customers and helps them get the best value out of their investment. So you can raise your ticket with them, and they will help you with it.

The initial setup is straightforward on cloud, but the on-prem version is not so easy.

Don't underestimate how much work you will have with integration (though this is an issue with every MDM solution, not just Informatica). I would give this solution a score of eight out of ten. 

I use Informatica Enterprise Data Catalog for searching for PII data, tagging different kinds of data, and for data lineage.

These are the features I found useful in Informatica Enterprise Data Catalog: one is its data profiling is good. The data lineage is also okay, though it had a few issues to be solved. The data domain discovery for the solution is good, though it was hard to implement.

Informatica Enterprise Data Catalog is hard to set up, so this is an area for improvement, e.g. it would be good if they make it easier to set up, because the project was made 80% of the time of the setup. Another area for improvement is its ease of use, because the interface is not as user-friendly.

I've been using Informatica Enterprise Data Catalog for the last three years, and the last time I used it was three days ago.

Informatica Enterprise Data Catalog is not as stable.

Informatica Enterprise Data Catalog is an easily scalable solution.

The technical support for Informatica Enterprise Data Catalog is not so good, because it took a lot of time for them to solve simple problems.

The set up for this solution was not easy.

My advice to other people who want to implement Informatica Enterprise Data Catalog is that they need to be sure that it can deliver the expectations they have about the data catalog, because after our implementation, we weren't able to use it a lot.

I'm rating Informatica Enterprise Data Catalog seven out of ten.