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reviewer2074323 - PeerSpot reviewer
Lead Data Engineer at a tech services company with 51-200 employees
Real User
Feb 22, 2023
Excellent for extracting technical metadata, but tricky to scale
Pros and Cons
  • "The most valuable feature is its ability to extract metadata from various sources- be it an old SaaS application or the latest cloud application."
  • "The scalability is tough."

What is our primary use case?

The primary use case of this solution is to extract technical metadata, tag the data dictionary, and profiling. We also use it for lineage and relationship aspects.

How has it helped my organization?

I recommend Informatica to my clients based in the finance and banking sectors. It has been very helpful.

What is most valuable?

The most valuable feature is its ability to extract metadata from various sources- be it an old SaaS application or the latest cloud application. They have a custom resource that allows us to customize no matter which source system we have, and we can customize it to extract the technical metadata.

What needs improvement?

They are moving from on-premises to the cloud. I expect all the on-premises features in the cloud version as well.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
August 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the product since 2019.

What do I think about the stability of the solution?

It is a perfectly stable solution and a leader in data governance tools in the current market.

What do I think about the scalability of the solution?

The scalability is tough. For example, if you want to increase the scalability in the middle of the project, it would be a challenging process, but it is doable. As consultants, we analyze the requirements from the client end and, based on that, suggest the infrastructure for scalability.

How are customer service and support?

Customer service is a piece of cake if you are a premium member. You need to raise a ticket, and they will immediately respond. For example, they will let you know if it is a limitation; if it is a bug, they will provide you with emergency bug fixes.

How was the initial setup?

The initial setup is easy. If we compare version 10.4 and version 10.5, they had a major architectural change in terms of infrastructure. The setup for version 10.5 became easier.

What about the implementation team?

The deployment was straightforward, and it took 10-15 minutes to deploy the solution, including migrating technical metadata (importing and exporting).

What other advice do I have?

I would recommend that rather than implementing it on a complete whole enterprise project, start with some small system or a small project first. And from there on, you can move on one step at a time.

I would rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and consultant
PeerSpot user
reviewer2074323 - PeerSpot reviewer
Lead Data Engineer at a tech services company with 51-200 employees
Real User
Feb 16, 2023
Stable, scalable, and easy initial setup
Pros and Cons
  • "The most valuable feature is the rule specification."
  • "The integration with older technology and cloud quality needs improvement."

What is our primary use case?

We are working with our clients to help them build a data governance product for their enterprise data warehouse. By using Informatic EDC, Informatica Axon, and Informatica Data Quality, they can ensure the quality of their data governance.
Here, we are sharing the data with the consumers. We are using automated tools via Axon to ensure that the quality of data is good and that it is trustworthy. The average threshold for good-quality data is above 85 percent, so we have set a conformance threshold. Data quality is important when scanning data in Axon. We can determine the quality of the data and, if necessary, reach out to the data storage to correct it. Cloud data quality is important in this process because it can correct or reference data.

What is most valuable?

The most valuable feature is the rule specification. This is where we can define the rules and have our clients verify our transformation. The rule specification is a major transformation used in cloud data quality and especially in rule specification, we can create the business logic. If our business case or our use case deals with any kind of address verification, then we can go with address verification transformation as well.

What needs improvement?

With the on-premises version, we had many abilities to connect with any kind of server. But when it comes to cloud data quality, there are certain limitations to connecting. For example, we may be using an AS400. There are scenarios where some clients are still using old technology, such as the mainframe. However, for data quality, they mainly deal with the latest tools, such as Snowflake, the cloud database, Azure, Google, and AWS. Informatica has not considered the old version of the software for SaaS applications. The integration with older technology and cloud quality needs improvement.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We just need to add more licenses.

How are customer service and support?

The technical support is good.

How was the initial setup?

Informatica Cloud Data Quality is a cloud service. All we need is to have a secured agent installed in our local machine or in the VM. Once that is done we get a license and when we have a run time, everything is easy. Since this is a cloud service, we don't need to worry about maintenance. But there are some hurdles in data quality, such as if any one of the services goes down due to reports of our database being full, and there are multiple conditions. So there are pros and cons when compared to on-premises and cloud, And for maintenance, the cloud data quality is the best fit when compared to on-premises. The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly subscription.

What other advice do I have?

I give the solution a nine out of ten. I've been working with Informatica solutions for the last decade. I have worked on other ETL tools as well. But always, Informatica stays close to my heart.

I've been closely working with Informatica's salespeople across the Asia Pacific. Right now, Informatica is pushing all the cloud products to the customers, not the on-premises. Informatica has everything in the cloud except data privacy management. They have canceled or they have stopped the data privacy management of on-premises itself. Right now, Informatica has end-to-end solutions in the cloud. They have all the services starting from data integration, and they have application integration. If it is a web-based application integration, We have CAI cloud application integration. Informatica has a data catalog, data quality, and master data management. They have everything in the cloud. Right now, all the clients are pushing only cloud products to their customers.

Depending on an organization's business requirements and budget, I can recommend Informatica Cloud Data Quality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
August 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
reviewer2074323 - PeerSpot reviewer
Lead Data Engineer at a tech services company with 51-200 employees
Real User
Feb 16, 2023
Good electronic data capture, Easy to set up, and great technical support
Pros and Cons
  • "The best thing about Informatica Axon is that it integrates with the Electronic Data Capture and the Axon system."
  • "The stability and the integration of the solution have room for improvement."

What is our primary use case?

Informatica Axon is based on the needs of business people. A business analyst or salesperson would be able to make the most of its features. It is important to have three tools for a successful data governance project. These are Informatica Axon, a data catalog, and data quality. They need to be integrated, whether it is an on-premise or cloud project. The purpose of Informatica Axon is to help us manage our technical metadata and business metadata. Technical metadata is information about our source systems, such as what type of system they are, for example, Oracle, SQL, Snowflake, Cloud; and what data is being extracted from them such as table columns or source systems. Business metadata is information about our data, such as its meaning or purpose. When it comes to business metadata, we can mention that starting from the roles, responsibilities, policies, processes, and whatever the complete organization follows. We can bring all these business metadata, and we can map or tag each technical metadata and business metadata using glossaries. Informatica Axon could be a one-stop shop where we can understand the data. If we want to understand the data, we need to know where it comes from, whether this data can be trusted, whether the data quality is good, and whether this data has access to everyone or whether we are restricting the user privileges. These are the things we'll be considering when using Informatica Axon.

What is most valuable?

The best thing about Informatica Axon is that it integrates with the Electronic Data Capture and the Axon system. We have policies and processes in place to ensure that everything runs smoothly. However, it's important to work closely with the business person to ensure that all their needs are met. We need to coordinate with the business team as well because the inputs have to be communicated from both the end IT and the business team as well.

What needs improvement?

The AC integration between EDC and Informatica Axon has room for improvement for the on-premises version, but that has been taken care of with the cloud.

The stability and the integration of the solution have room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is not stable.

What do I think about the scalability of the solution?

We can only achieve scalability on the cloud. However, if we want scalability on-premises, this can be a tricky process that takes time because we need to increase the number of code, and CPU.

How are customer service and support?

The tech support team is very good. They have a brilliant team knowledgeable on whatever solution we need help with. The technical support team always tries to find a solution or workaround themselves before asking for help from others. If the solution is on the cloud, the support is quicker, but on-premises, it may get delayed because the technical support team needs to apply the emergency bug fix.

How was the initial setup?

The initial setup on-premises is straightforward. Setup for EDC is a little difficult when compared to versions 10.4 and 10.5. The major architecture change in the enterprise data catalog made it easy to set up.

We only have to run the installer and follow the instructions. There is no deployment process. Whether we will have the solution in dev, UAT, and SAP. There will be only two types, non-prod, and prod. There is no manual setup. We need to do whatever we are doing in non-prod and prod as well. There is no migration with the EDC tool or data quality.

What other advice do I have?

I give the solution an eight out of ten.

There are three types of users, super admin, admin, and web users. The number of total users depends upon the license. Informatica Axon provides a license based on the number of users we have.

The best data governance tool on the market is Informatica Axon. Axon EDC, Axon Data Catalog, and the data quality are the very best combination for cloud for data governance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Novneet Jain - PeerSpot reviewer
Data Integration Architect at InfoCepts
Real User
Jan 14, 2023
Great solution for Salesforce data integration, multi-cloud approaches and processing bottlenecks
Pros and Cons
  • "The serverless capability and the packaging application of the solution are valuable."
  • "It could be improved by including a buffer that saves data when there is a connectivity issue."

What is our primary use case?

We use the solution for Salesforce data integration, multi-cloud approaches and processing bottlenecks. We deploy the solution in a hybrid format.

What is most valuable?

The serverless capability and the packaging application of the solution are valuable, as all tools come with the solution and do not require additional license purchases.

What needs improvement?

Although the solution seems complete currently, it could be improved by including a buffer that saves data when there is a connectivity issue.

For how long have I used the solution?

We have been using the solution for a year and a half and are currently using the latest version.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward. It takes a couple of days, but for migration, if you have to move over the code from one tool to another, it takes a lot of time.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can be improved by a buffer that saves data when there is a connectivity issue. I recommend the solution because it has existed for a long time, and a lot of people already understand the tool. Additionally, the learning curve is effortless compared to the other tools.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
ArturKowalczyk - PeerSpot reviewer
Technology Innovation Leader at Netrix S.A.
Real User
Nov 12, 2022
Reliable, has good support and offers a wide coverage of technologies
Pros and Cons
  • "The solution scales well."
  • "So far, we have been pleased with its capabilities."
  • "The solution is quite expensive."
  • "The initial setup is very, very difficult."

What is our primary use case?

The product is used for data governance. It's a tool for data governance, a technical metadata dictionary, and a data lineage repository.

What is most valuable?

So far, we have been pleased with its capabilities. 

It has a wide coverage of technologies. 

The solution scales well.

It is stable and reliable. 

The technical support has been helpful.

What needs improvement?

The initial setup is very, very difficult. 

The solution is quite expensive. 

I would like them to extend the coverage to other technologies like web services and programming languages.

For how long have I used the solution?

I've been using the solution for six months. 

What do I think about the stability of the solution?

It is stable, and it is reliable. The performance is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the product.

We have about 50 users on the solution right now. It's not used too extensively just yet. It will be in the future, however. We do also have plans to increase usage. 

How are customer service and support?

We've used technical support previously and found them to be quite good. We are satisfied with the level of support we can get. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is not straightforward. We found it to be quite difficult. It took us about two weeks to deploy it.

We have ten people that can handle deployment and maintenance tasks, including a team leader and project manager. 

What about the implementation team?

The implementation can be done in-house with a lot of effort.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact cost, however, the range is in the hundreds of thousands of dollars. It's very expensive. 

What other advice do I have?

I'm not an experienced user of it. I used it in workshops, and I use other Informatica products, so I have some relevant knowledge.

I deal with the latest version of the solution. 

I'd rate the product nine out of ten and can recommend it to others to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Avra Jyoti Ghosh - PeerSpot reviewer
Data QualityTechnical Architect at a tech services company with 10,001+ employees
Real User
Aug 27, 2022
Reliable and beneficial cloud based environment
Pros and Cons
  • "The most beneficial feature of Informatica Cloud Data Quality is it's cloud-based."
  • "Informatica Cloud Data Quality could improve by adding more algorithms for matching and mastering. We currently only have five or six. Additionally, the parallelism in data is better in other solutions, such as IBM."

What is our primary use case?

We are using Informatica Cloud Data Quality for data quality operations.

What is most valuable?

The most beneficial feature of Informatica Cloud Data Quality is it's cloud-based. 

What needs improvement?

Informatica Cloud Data Quality could improve by adding more algorithms for matching and mastering. We currently only have five or six. Additionally, the parallelism in data is better in other solutions, such as IBM.

For how long have I used the solution?

I have been using Informatica Cloud Data Quality for approximately six months.

What do I think about the stability of the solution?

Informatica Cloud Data Quality is stable.

What do I think about the scalability of the solution?

We have approximately 200 people in my company using this solution.

Which solution did I use previously and why did I switch?

I have used IBM solutions similar to Informatica Cloud Data Quality.

What other advice do I have?

This is a good data quality tool. I can't comment more because I have not used the solution extensively.

I would recommend this solution to others.

I rate Informatica Cloud Data Quality an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director/Project Manager at Stoneysoft
Real User
Aug 15, 2022
A Reasonable Number of Products with No Restrictions on Specific Parts
Pros and Cons
  • "It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space."
  • "We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based."

What is our primary use case?

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

What is most valuable?

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

What needs improvement?

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

For how long have I used the solution?

I have been using this solution for about 12 months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

How are customer service and support?

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any solution previous to Informatica Supplier 360.

How was the initial setup?

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

What about the implementation team?

A mixture of in-house and integration partner.

What was our ROI?

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

What's my experience with pricing, setup cost, and licensing?

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yauheniya Sazonava - PeerSpot reviewer
Lead Software Engineer at a tech vendor with 10,001+ employees
Real User
Aug 14, 2022
Provides good deduplication capabilities but the UI is outdated and not user-friendly
Pros and Cons
  • "The product provides all the typical MDM capabilities like deduplication, machine survivorship, and other things."
  • "The downside of this solution is that the UI is terrible and not user-friendly."

What is our primary use case?

We use this solution for MDM in the commercial sector. I'm a lead software engineer for EPAM Systems.

What is most valuable?

The product provides all the typical MDM capabilities like deduplication, machine survivorship, and other things. 

What needs improvement?

The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.

For how long have I used the solution?

I've been using this solution for seven months. 

What do I think about the stability of the solution?

I haven't heard any complaints about stability. 

What do I think about the scalability of the solution?




Which solution did I use previously and why did I switch?

Before my time, the company used a legacy MDM solution for dealing with customers. It was created for reporting purposes, to create some compliance reporting, but its functionality didn't allow the addition of more MDM features, so they decided to build a new solution based on Informatica MDM, and from there they basically merged two solutions, the legacy one and this one into Informatica MDM.

How was the initial setup?

The initial setup was carried out prior to my joining the company. 

What's my experience with pricing, setup cost, and licensing?

A lot of the solutions on the market are expensive and Informatica is at the top end in terms of licensing costs. They use a bundle model so you choose what you want to include in your bundle and that's what you pay for.

What other advice do I have?

Informatica MDM is a typical MDM tool. I've worked with others and they are all more or less the same. It requires more work than some other tools in terms of development and adding additional features. It has lots of features and is rated highly by Gartner. 

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1340355 - PeerSpot reviewer
IT Director, Global Master Data Management at a healthcare company with 10,001+ employees
Real User
Jul 31, 2022
Beneficial hierarchy management, reliable, but AI could improve
Pros and Cons
  • "The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."
  • "Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients."
  • "Informatica MDM can improve the data catalog and data marketplace."
  • "The initial setup of Informatica MDM is more complex than it should be."

What is our primary use case?

Informatica MDM is used for customer affiliations and sites and hierarchy management.

How has it helped my organization?

Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients. We're able to have an aggregation or hierarchy view, which drives a whole variety of things, such as data quality and data reliability.

What is most valuable?

The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.

What needs improvement?

Informatica MDM can improve the data catalog and data marketplace.

Informatica MDM is expanding in AI by making it much more efficient and automated stewardship-related work. I'd like to see that accelerated and made available for on-premise.

For how long have I used the solution?

I have been using Informatica MDM for approximately four years.

What do I think about the stability of the solution?

The stability of Informatica MDM is good.

What do I think about the scalability of the solution?

Informatica MDM is scalable.

We have approximately 100 people using this solution in my company and their roles vary. For example, we have stewards, data analysts, platform administrators, architects, developers, and support teams. The active users are primarily stewards and data analysts.

How are customer service and support?

We rate Informatica MDM support on an annual basis and we have quarterly executive business reviews where we discuss support issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used SAP for MDM. We switched because there were new use cases that SAP couldn't meet. 

How was the initial setup?

The initial setup of Informatica MDM is more complex than it should be.

What about the implementation team?

We used a third party for the implementation of Informatica MDM.

We have approximately 20 people that do the maintenance and support of the solution. This includes support admin teams and architect engineers. We have a BA for each of the domains, shared architecture, shared engineers, ETL, and MDM. Additionally, we rely heavily on third-party assistance.

What was our ROI?

We have seen an ROI in duplicate data management, visibility to market share, and reduction in risk.

What's my experience with pricing, setup cost, and licensing?

I rate the licensing cost of Informatica MDM a five out of ten.

Which other solutions did I evaluate?

We did go through a solution selection and RFP process before we chose Informatica MDM.

What other advice do I have?

My advice to others is for them to look at SaaS and cloud options first.

I rate Informatica MDM a seven out of ten.

Informatica MDM has a lot coming ahead from a solution standpoint, which is a benefit for them. However, there's a lot of configuration involved to keep the solution going and this is why I would encourage a SaaS solution for anyone coming in.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manju Prakash - PeerSpot reviewer
Senior Business Analyst at VMware
Real User
Jul 21, 2022
Good interconnection between multiple Master Data domains
Pros and Cons
  • "Informatica MDM's most valuable feature is the interconnection between multiple Master Data domains."
  • "Informatica MDM could be improved by adding drag and drop options, business data insights, and visualization reporting."

What is most valuable?

Informatica MDM's most valuable feature is the interconnection between multiple Master Data domains.

What needs improvement?

Informatica MDM could be improved by adding drag and drop options, business data insights, and visualization reporting.

For how long have I used the solution?

I've been using Informatica MDM for six months.

What do I think about the scalability of the solution?

Informatica MDM is scalable.

How are customer service and support?

Informatica's technical support is good, except for response delays because of time zone differences.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

Informatica MDM's price could be lower.

Which other solutions did I evaluate?

We evaluated TIBCO, IBM, and Microsoft.

What other advice do I have?

I would rate Informatica MDM eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.