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Lenovo XClarity Controller Reviews

Vendor: Lenovo
4.3 out of 5
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What is Lenovo XClarity Controller?

Lenovo ThinkSystem servers contain an integrated service processor, XClarity Controller (XCC), which provides advanced service-processor control, monitoring, and alerting functions. This document summarizes the features of XCC and the upgrades available to ThinkSystem servers.

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Lenovo XClarity Controller is the #9 ranked solution in top Server Monitoring solutions. PeerSpot users give Lenovo XClarity Controller an average rating of 8.6 out of 10. Lenovo XClarity Controller is most commonly compared to Zabbix: Lenovo XClarity Controller vs Zabbix. Lenovo XClarity Controller is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Buyer's Guide
Server Monitoring
August 2025
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Lenovo XClarity Controller mindshare

As of August 2025, the mindshare of Lenovo XClarity Controller in the Server Monitoring category stands at 3.6%, down from 4.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Lenovo XClarity Controller3.6%
Zabbix27.4%
Checkmk11.2%
Other57.8%
Server Monitoring
 
 
Key learnings from peers

Valuable Features

Lenovo XClarity Controller's ease of use via its interface, mobile web management, and remote management is appreciated. It provides insights into server status and alerts and assists in OS installation and storage. Users value its network connectivity, Lenovo's configuration tool aids in RAID computation, and technical support is readily available for troubleshooting and software issue resolutions.
  • "I would rate Lenovo XClarity Controller ten out of ten."
  • "The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
  • "The remote management capability was also good."

Room for Improvement

Lenovo XClarity Controller needs better dashboard integration and improved graph quality, with enhanced integration capabilities with more vendors such as VMware. Users express a need for email and phone notifications for control panel updates. Performance appears sluggish, highlighting a need for speed enhancement. Initial understanding was challenging, but management became easier with experience. Occasionally, notifications are missed, yet software issues are resolved through Lenovo's technical support.
  • "Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
  • "Sometimes we do not receive the complaint from the Controller."
  • "It worked very slowly. It was not well on performance."

ROI

Users found Lenovo XClarity Controller improved efficiency and reduced downtime, leading to considerable cost savings. Enhanced automation capabilities allowed better resource management. Time spent on manual tasks decreased significantly. Enhanced security features provided peace of mind, minimizing potential data breaches. Users noticed substantial improvements in server management and monitoring. The streamlined interface led to faster deployment times and easier configuration. Users valued the robust performance and noted increased operational reliability.

Pricing

Lenovo XClarity Controller prices vary based on configuration and features. Vendors typically list it starting at $200, but depending on additional features and specific requirements, it can exceed $500. Users often cite cost-effectiveness and robust capabilities as advantages. Business buyers highlight its reliability, ease of use, and centralized management functions as key benefits, making it a valuable investment for enterprise IT infrastructure.

Popular Use Cases

Lenovo XClarity Controller is used primarily for system management tasks such as monitoring applications, maintaining firmware, managing operating systems like Windows Server 2016 and 2019, and software deployment. It ensures security, reliability, and performance by sending alerts and solving potential issues. Users utilize it for handling storage, providing servers with necessary configurations to clients, and supporting 24/7 operations. Configuration requests are also processed for pricing and service provisioning.

Service and Support

Lenovo XClarity Controller customer service is highly efficient and responsive. Users commend the support team for their expertise and quick problem resolution. Assistance is readily available, ensuring minimal downtime during technical issues. Feedback highlights the professionalism and helpfulness of the support staff. Many find the service intuitive and user-friendly, with adequate resources such as manuals and online tools that facilitate ease of use. Customers consistently appreciate the reliable and practical support experience.

Deployment

Users find Lenovo XClarity Controller's initial setup straightforward and quick. They appreciate its intuitive design and efficient installation process. Many mention that it simplifies configuration and deployment, reducing the time usually required. Some users note that it smoothly integrates with existing infrastructure, making management easier. Technical support during setup receives positive feedback, highlighting helpful guides and documentation provided. Users report minimal issues and commend Lenovo XClarity Controller for enhancing system management efficiency.

Scalability

Users note Lenovo XClarity Controller’s highly scalable design, supporting growth without performance loss. They appreciate its seamless integration with existing environments, making expansion simple. Some mention effective resource management and automation capabilities as beneficial for large-scale operations. A few users point out initial setup's complexity but agree it pays off with long-term scalability benefits.

Stability

Lenovo XClarity Controller is characterized by its exceptional stability, consistently receiving high marks. Users express high confidence in its robust performance, with many rating its stability as ten out of ten. Despite some rating it slightly lower at nine, the platform consistently delivers without issues, particularly in configuration scenarios. Its strong performance provides assurance, leading to widespread satisfaction among those utilizing it.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Server Monitoring Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
11%
Educational Organization
10%
Retailer
6%
Real Estate/Law Firm
5%
Manufacturing Company
5%
Media Company
5%
Comms Service Provider
4%
University
4%
Construction Company
3%
Healthcare Company
3%
Transportation Company
3%
Government
3%
Performing Arts
3%
Insurance Company
3%
Energy/Utilities Company
1%
Legal Firm
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Aerospace/Defense Firm
1%
Outsourcing Company
1%
Sports Company
1%
Maritime Company
1%
Logistics Company
1%
Renewables & Environment Company
1%

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Learn more about Lenovo XClarity Controller

Lenovo XClarity Controller was previously known as XClarity Controller, Lenovo XCC.

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Lenovo XClarity Controller Reviews Summary
Author infoRatingReview Summary
Senior Finance Executive at Texitech5.0I find the Lenovo XClarity Controller valuable for computing RAID and OS installation, with reliable troubleshooting support from Lenovo's technical team. However, there are occasional issues with receiving complaints from the controller, which are typically resolved effectively.
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited3.5We use Lenovo XClarity Controller to manage Windows Server OS, handle storage, and deploy software, ensuring seamless 24/7 server operation for customers. While the remote management is reliable, performance could improve as it sometimes runs slowly.
Engenheiro de pré-vendas at Pise44.5No summary available
Post-Sales/ Architect at AMM4.5I use Lenovo XClarity Controller to monitor applications and manage firmware updates. Its most valuable feature is providing insights into server status and alerts. However, it could improve by enabling email and phone notifications for control panel information.