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Lenovo XClarity Controller vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lenovo XClarity Controller
Ranking in Server Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
14th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Lenovo XClarity Controller is 2.3%, down from 3.5% compared to the previous year. The mindshare of WhatsUp Gold is 3.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Lenovo XClarity Controller2.3%
WhatsUp Gold3.7%
Other94.0%
Server Monitoring
 

Featured Reviews

Muhammad_Salman - PeerSpot reviewer
Senior Finance Executive at Texitech
Simplifies RAID computation and technical support resolves issues effectively
The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system. If we encounter any sort of issue, we can troubleshoot the problem with the assistance of the Lenovo technical team. Sometimes, we do not receive complaints from the controller. We also receive software issue resolutions by managing the process with the assistance of the Lenovo technical team.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
"The product's most valuable feature is its ability to provide insights into server status and alerts."
"I would rate Lenovo XClarity Controller ten out of ten."
"My advice to others is this is the best solution for server management on the market."
"The remote management capability was also good."
"The most valuable feature of Lenovo XClarity is the ease of use because of the interface browser that is highly compatible and it has mobile web management."
"This is a good, stable network monitoring solution for devices."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"It handles the basics of monitoring."
"The documentation is very good."
"The installation and configuration process are easy."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"Their tech support is very good."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
 

Cons

"Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
"Sometimes we do not receive the complaint from the Controller."
"They could enable notifications on emails and phones regarding control panel information."
"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better. Additionally, more integration with other vendors is needed. For example, VMware has integration with a lot of vendors."
"It worked very slowly. It was not well on performance."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Regional product team support is not very good."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"My understanding is that there are better products out there that do a better job."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The point system is not clear and clarity around this would improve our understanding of the system."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Lenovo XClarity Controller?
Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out.
What is your primary use case for Lenovo XClarity Controller?
The customer has given me this configuration and is asking for the price of the server along with this configuration. They did not mention what kind of requirement they have. They just shared this ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

XClarity Controller, Lenovo XCC
No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Lenovo XClarity Controller vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,679 professionals have used our research since 2012.