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Rupesh-Singh - PeerSpot reviewer
Founder | Managing Director at DMistica
Real User
Top 20
A highly scalable and easy-to-use solution that provides prebuilt connectors and excellent customer support
Pros and Cons
  • "The prebuilt connectors available for SAP are really useful."
  • "The solution could add an AI version to make it easier for people."

What is our primary use case?

Our customers use SAP to create approval requests from their managers, like PO requests and approval and leave requests. Everything is generated from SAP. We pull the information from SAP and send it to the manager on Microsoft Teams. A manager needs to approve it on Teams instead of SAP. The solution builds connectivity between Teams and SAP.

What is most valuable?

The prebuilt connectors available for SAP are really useful. The solution is easy to use and has a plug-and-play or drag-and-drop concept. We can create connectors easily. We don't have to do too much R&D and write codes to make it work.

What needs improvement?

The solution could add an AI version to make it easier for people. Microsoft is deploying Copilot across all the platforms like Microsoft 365, Teams, Word, Excel, PowerPoint, and everything. Azure can also add Copilot to the product to make it easier for developers.

For how long have I used the solution?

I have been working with the product for the last five years. I am using the latest version of the solution. I help Microsoft partners to scale their business in the Middle East, Africa, and Central and Southeast Europe. I run alliances or sales as a service for Microsoft ISVs.

Buyer's Guide
Microsoft Azure Logic Apps
May 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
852,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is very stable. I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution has high scalability. Currently, we have 100 users. Eventually, we will scale to 3000 users. We serve all types of clients, particularly medium enterprises. However, the solution can be scaled to any business. I rate the solution’s scalability an eight or nine out of ten.

How are customer service and support?

We are very happy with customer support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Power Automate. I used Power Automate in one of our solutions for our customers. It runs in more than 800 stores and has around 20,000 users.

How was the initial setup?

The initial setup is pretty straightforward. I rate the ease of setup an eight or nine out of ten. The product is deployed on the cloud. The setup takes around one month from the testing to production. It also includes the time for the team to get educated about the solution. We were more familiar with Power Automate. We had to do a little bit of reading first to deploy the solution.

What about the implementation team?

To deploy the product, we downloaded a trial version, experimented, looked at the menus, downloaded available resources, joined the community, and sought some help from Microsoft, our technical partners, and development managers. There's a lot of documentation available. We reviewed the documentation too.

What's my experience with pricing, setup cost, and licensing?

The tool’s pricing could be better. I rate the solution’s pricing a four out of ten on a scale where one is low, and ten is the high price. The product is not pricey. It is a pay-per-use model. The more transactions we do, the higher we will be charged. We are charged for the actual transactions.

What other advice do I have?

People considering using the solution should find out their business use case. Some applications are very heavy on transactions. They should be careful about the total number of sessions they will need to purchase. The solution is fantastic if the business use case does not require too many transactions. Overall, I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
Debashish Saha - PeerSpot reviewer
Senior Manager at PricewaterhouseCoopers
Real User
Top 10
Offers an automated Logic App designer along with efficient security controls and flexibility
Pros and Cons
  • "The Logic App's designer is one of the vital features"
  • "The product should integrate more APIs"

What is our primary use case?

At our company, we validate certain configurations of the Microsoft Azure Logic Apps based on the security posture and some other factors. We check how Microsoft Azure Logic Apps are deployed and whether the configuration of the solution is appropriate as per the customer needs of our organization. At our company, we also check if Microsoft Azure Logic Apps are being configured as per the standard policies. 

Our organization oversees the architecture and provides consultation on whether the configuration of Microsoft Azure Logic Apps is correct and what changes or updates are needed. The use cases of Microsoft Azure Logic Apps depend upon the application design. In our company, we overview the architecture and check the functionality. Our organization checks whether the configurations and settings of the apps using Microsoft Azure Logic Apps are properly designed or not. 

For instance, suppose there is a Logic App that is used in one of the applications, and there is a diagnostic setting. For the aforementioned app, at our company, we need to check whether the workflow, runtime and diagnostic events are logged properly. As part of the app properties, our company often check whether a connection stream is being used and whether it's summoned by the Azure Key Vault or not. 

What is most valuable?

The Logic App's designer is one of the vital features of Microsoft Azure Logic Apps. The workflows and API connections are quite systematic using the solution, and designs can be easily implemented. The Logic App's designer is automated and easy to use. 

What needs improvement?

The product should integrate more APIs for embedding the overall solution with Azure functions. The API connections with different cloud versions should be easier to use. 

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for a couple of years. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. Stability-wise, our company hasn't faced any issues with the solution. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. The solution is highly scalable. In our company, as architects, we believe all cloud environments should be flexible and scalable, like Microsoft Azure Logic Apps, so that the product can be scaled up or down according to varying projects and cost factors. 

There are numerous internal and external users of the solution in our organization. In our company most of the customers for Microsoft Azure Logic Apps are enterprise businesses. 

How are customer service and support?

Microsoft Azure Logic Apps has numerous useful documents and a resourceful knowledge base from Microsoft. In our company, we have solved multiple issues by only using the documentation from the product's vendor. 

How was the initial setup?

I would rate the initial setup a seven out of ten. At our company, we deploy the solution, both on-prem and on the cloud, for internal and external customers based on the project and requirements. UAT and fine-tuning might be needed as part of the deployment process of Microsoft Azure Logic Apps; the complete deployment takes around five to ten working days. 

For deployment, a concept-building initiative is first taken to understand the client's requirement, and then the designing step arrives to decide where the logic app fits in and identify its purpose.

After the aforementioned deployment steps, the deployment phase arrives, during which the product can be tested with dummy datasets. The UAT is then performed in the staging environment, and once the architects feel confident about the solution, the UAT setup is moved to production.  

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten. 

What other advice do I have?

The Logic App's designer feature of the solution assists you in implementing a workflow effortlessly. The designer feature allows a drag-and-drop interface with easy function creation to implement a workflow. At our company review, architects go through the workflows to obtain a fair idea of the app's parameters, including what is being called or how it's called and the data fetching or sending details. 

I would rate Microsoft Azure Logic Apps as eight out of ten. While automation is prevailing across the globe with the advent of AI, Microsoft Azure Logic Apps can help maintain security and efficiency. Overall, the product is fast, safe and reliable, with security controls and flexibility.

We never deter our organization's customers from using Microsoft Azure Logic Apps due to its efficiency. I would definitely recommend the product to other users. In approximately eight out of ten projects in our organization, Microsoft Azure Logic Apps are used. 

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
PeerSpot user
Buyer's Guide
Microsoft Azure Logic Apps
May 2025
Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
852,649 professionals have used our research since 2012.
Kalle Reponen - PeerSpot reviewer
Senior Integration Architect at Visma
Real User
Top 5
The solution provides a high return on investment, but the documentation and the visual tool are quite old
Pros and Cons
  • "The tool’s biggest benefit is the access we have to other Azure products."
  • "The visual tool that is used to build integration is quite old."

What is our primary use case?

We use the product for internal data transfers. It has replaced Data Factory in our organization because of the complexity of the data transfers.

What is most valuable?

The tool’s biggest benefit is the access we have to other Azure products. We can use all the Azure services directly. I like the product. It is the best choice for use cases involving Azure products.

What needs improvement?

The visual tool that is used to build integration is quite old. It’s really hard to see all the different models at the same time. It must be modernized, and better support must be provided for the visual tool. The tool must provide support for OpenAPI. We create connectors out of some OpenAPI documentation, but they are really old versions.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. It is as stable as Azure.

What do I think about the scalability of the solution?

The tool is not easily scalable. If we want to run it on a dedicated server, it requires an extra server or virtual machine in the background, which is costly. Two people in our company are using the tool. We rarely need to maintain the solution. We conduct maintenance procedures once every three months.

How are customer service and support?

The technical support could be better. The documentation is not optimum. The documentation training and tutorials are minimal and quite old.

How was the initial setup?

The initial setup took some time. We had to create all the resources in Azure. It was done manually three years ago. We took around one and a half days to set everything up. The solution is cloud-based.

What was our ROI?

The ROI is really high. Having all the different Azure services integrated directly into the tool is handy.

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap. However, when the use cases get bigger, it gets more costly. We would need to have our own server in the background at some point, which would be very costly. It’s cheap if the use cases are low.

What other advice do I have?

If someone has really good use cases in Azure, they should use Logic Apps to transfer data. Overall, I rate the tool a seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rajat Rawat - PeerSpot reviewer
DevOps Specialist at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
Has an initial setup phase that is simple to manage for users
Pros and Cons
  • "It is a very stable solution."
  • "Microsoft Azure Logic Apps is good for certain types of workloads, but it doesn't offer many customization options."

What is our primary use case?

I use the solution in my company for some of our internal projects. We have some workflows defined for which we felt Microsoft Azure Logic Apps would be the best suited because it requires an approval process. Once the approval is given, some keys are given to the users, and those are temporary keys, after which Microsoft Azure Logic Apps makes sure that after a certain period of time, maybe a few days, those keys are removed from the system.

What is most valuable?

The most valuable feature of the solution is the entire workflow that we get. We can keep it in suspended motion. We can restart it, resume Microsoft Azure Logic Apps again, and build it easily. There are multiple instances in which the same Microsoft Azure Logic Apps can run.

What needs improvement?

Microsoft Azure Logic Apps is good for certain types of workloads, but it doesn't offer many customization options. Considering the current features of the tool, one area I could think of is probably a spot where you can run some kind of script, a task that will just run a script since if it is provided in the tool, one can do much more than what one does currently.

In the future, I would like the product to provide a particular task for running scripts.

For how long have I used the solution?

I have been using Microsoft Azure Logic Apps for four years. I am an end-user of the tool.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

My company hasn't really tried out the scalability part associated with the product.

The product can be recommended for businesses depending on their use cases and the company's size. If it fits your use case, you can use it. If it doesn't, it doesn't matter whether it's the company's smaller, medium, or large.

How are customer service and support?

I don't remember contacting the solution's technical support team.

How was the initial setup?

The product's initial setup phase is simple.

The solution is deployed on the cloud-based model.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Logic Apps is a little bit expensive, and that is why you use it only for certain types of scenarios.

What other advice do I have?

My company did not test the integration capabilities of the product since we did not have to deal with such use cases.

I haven't used any AI feature with Microsoft Azure Logic Apps.

I can recommend the product to others.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sunil Kumar Raghavapuram - PeerSpot reviewer
ManagerManager at Capgemini
Real User
Automated workflow solution that allows you to write external features and transfer the data using JPIMs securely
Pros and Cons
  • "We can write external features and transfer the data using JPIMs securely which has been most valuable."
  • "The standard logic app could be simplified. Thats what we would like to see in the next release."

What is our primary use case?

There are two ways to use this solution. Firstly, you can connect Azure to other solutions like Jira. It automatically populates all the services. Secondly, once you are logged in, you can create your own resource group and see all these services.

We have 12 teams using this solution. 

What is most valuable?

We can write external features and transfer the data using JPIMs securely which has been most valuable. 

What needs improvement?

The standard logic app could be simplified. Thats what we would like to see in the next release.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The Microsoft support team provide good support. We have experienced some delays where it has taken a few hours for solutions to be provided but in general they supported us well. 

How was the initial setup?

The initial setup is simple. A straightforward setup takes approximately one to three hours. Once a policy and conditional statements are created, everything can be setup in the logic app. 

What other advice do I have?

Overall, this is a good solution. More issues tend to appear when connecting in an on premises environment compared to the cloud. 

I would rate this solution a nine out of ten. It is flexible and user-friendly. The logic app is specifically easy to navigate. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LajosMisurda - PeerSpot reviewer
Monitoring Architect at Az IdomSoft Informatikai Zrt
Real User
Top 10
Cloud agnostic user-friendly platform streamlining monitoring integration
Pros and Cons
  • "Its notable advantage is its user-friendly UI, which allows easy testing."
  • "The OpenAI components in Logic Apps could be more understandable."

What is our primary use case?

I am a monitoring engineer and primarily use Logic Apps as part of the monitoring integration project. It is leveraged for orchestrating different tasks and recognizing Azure Monitor alerts to build data pipelines.

How has it helped my organization?

Microsoft Azure Logic Apps has saved us a significant amount of time and is straightforward to use due to its excellent documentation.

What is most valuable?

Its notable advantage is its user-friendly UI, which allows easy testing. It is cloud-agnostic and aids data engineers by facilitating the creation of data pipelines, including AI-related ones. The built-in connector feature is also valuable, enabling integration with services like Teams and email notifications.

What needs improvement?

The OpenAI components in Logic Apps could be more understandable, especially in training data or handling Azure Monitor alerts more simplistically, enhancing interpretability.

For how long have I used the solution?

I have been using Logic Apps for one year.

What do I think about the stability of the solution?

Logic Apps is stable and reliable.

What do I think about the scalability of the solution?

Logic Apps is easily scalable due to its use of the application service's auto-scaling capabilities.

How are customer service and support?

I haven't had direct contact with Microsoft customer support as another colleague manages our support interactions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Logic Apps, I worked with other cloud services like AWS and Azure Cloud for monitoring purposes.

How was the initial setup?

The installation of Logic Apps is straightforward and easy, requiring minimum personnel effort.

What about the implementation team?

Just one person is sufficient to handle the installation of Logic Apps.

What was our ROI?

Logic Apps offers around 30% savings in terms of cost and time, enhancing development flexibility.

What's my experience with pricing, setup cost, and licensing?

Logic Apps is free to use, though there may be costs associated with additional data storage or overuse of emails, which could require additional services.

Which other solutions did I evaluate?

Previously, I worked with OpenShift in an on-premises environment and Azure Cloud services.

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Atal Upadhyay - PeerSpot reviewer
AVP at MIDDAY INFOMEDIA LIMITED
Real User
Top 5Leaderboard
Helped reduce complexity or development time and intuitive to use
Pros and Cons
  • "Logic Apps helped reduce complexity or development time. For example, if we get documents in the form of images, we can use Logic Apps to extract information from those images. This simplifies our efforts compared to originally using Microsoft APIs to do the same task."
  • "The only thing is, sometimes, when we need a specific connector, it requires an enterprise or paid version. If it were possible to provide the most commonly used connectors for pulling data from different sources free of cost, that would be really nice."

What is our primary use case?

We mostly work with Power Automate, but we do have some experience with Logic Apps. For example, if a user makes a request and we need to process their data, we can easily develop an Azure Logic App for that. 

Sometimes, we combine Power Automate and Logic Apps. For example, a user wants to view specific data and sends a request. We can easily collect that data using Azure, along with a combination of Power Automate and Logic Apps where appropriate. We use Power Automate for external interactions and have it call Logic Apps within our application.

How has it helped my organization?

A customer registers on our platform. We perform a lot of validation. We call services from different applications to validate the user's identity, PAN number, and other information against government records. 

We apply a sequence of business logic to validate the customer before registering them for the application.

When we initially built the registration system for our application, we used Power Apps and Power Automate to perform the validation. We call different services through Power Automate to validate the input given by the user.

Currently, we use web services, SQL connectors, and a self-connector. We choose the connector based on where we are getting the data from.

Moreover, the visual design experience wasn't complex. It was easier, as usual. The overall experience is good. The user interface and everything are very intuitive, and we were able to easily consume all those services.

What is most valuable?

Logic Apps helped reduce complexity or development time. For example, if we get documents in the form of images, we can use Logic Apps to extract information from those images. This simplifies our efforts compared to originally using Microsoft APIs to do the same task.

What needs improvement?

The only thing is, sometimes, when we need a specific connector, it requires an enterprise or paid version. If it were possible to provide the most commonly used connectors for pulling data from different sources free of cost, that would be really nice.

For every connector, we have to pay. The cost factor is a problem. For every good connector, we're paying twice – once for the SQL Server connector and again for other data source connectors. It would be concerning if I had to pay for every connector I need. Microsoft can do something about that.

For how long have I used the solution?

I have been using it for two years. 

What do I think about the stability of the solution?

It's stable if the deployed application has proper resources.

What do I think about the scalability of the solution?

We can scale the application as and when required. There are ways to scale when there are more rules. From a scalability point of view, it's easy to configure, and we can scale the application as needed.

We have around more than 1000 end users. We have several applications working together. During each process, we pull data from different applications, and those are very well integrated with both Azure services and Power Automate. We've also been using UiPath for certain operations.

So, Logic Apps support our needs for scaling workflows or applications.

How are customer service and support?

The customer service and support are good. 

How was the initial setup?

The initial setup is not complex. It was intuitive and straightforward. 

What about the implementation team?

The deployment process is pretty straightforward. We just publish it, and it's easy, similar to how our Power Apps applications are deployed to production.

Deployment doesn't require many resources. We had a DevOps team taking care of it. We have 15+ taking care of it who collaborated with the development team to take care of it. 

What was our ROI?

It is worth it to use it. The product does a good job. 

What other advice do I have?

For cloud, Logic Apps are good. I would rate it an eight out of ten. 

I always encourage people to use Logic Apps if the environment with Azure native because the development time is drastically reduced. 

Therefore, I always encourage people to explore Power Apps and Power Automate instead of going with native mobile application development or React Native application development.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vishnuvardhan Valaboju - PeerSpot reviewer
Engineer at MindTree
Real User
Top 10
Seamless integration but lacks in performance with large datasets
Pros and Cons
  • "Its integration capabilities are great, allowing connectivity with various applications and services."
  • "The main issue is performance, especially when dealing with large amounts of data. Performance-wise, that's the only thing Microsoft should focus on."

What is our primary use case?

Logic Apps are used for integration. We use Azure Data Factory (ADA) for most cases, but in a few instances, we'll go with Logic Apps if ADA is not sufficient.

The use cases are very limited. But for a few specific things, especially when we want to integrate with .NET web applications, we'll go with Azure Logic Apps.

What is most valuable?

Its integration capabilities are great, allowing connectivity with various applications and services. 

What needs improvement?

If Logic Apps could be built-in as part of Azure Functions, it would be better. We don't need to use it for every case, only for special cases. However, Logic Apps require writing more logic and are more critical in terms of performance.

It's not a useful tool. When I use it for bigger cases, I don't think it's much faster. The main issue is performance, especially when dealing with large amounts of data. Performance-wise, that's the only thing Microsoft should focus on.

For how long have I used the solution?

We are currently using Azure Logic Apps. It has been around for four months. 

What do I think about the stability of the solution?

I would rate the stability of this solution a six out of ten. It is average. 

What do I think about the scalability of the solution?

The scalability is good. I would rate it a seven out of ten. Currently, the usage mostly depends on the project. We are using it with five to six team members.

How are customer service and support?

The technical support is good, especially from Azure. We are getting good support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was a little complex.

It's complex because when we want to build integration processes or certain tasks, we need to write more code, and it's not straightforward. The format is different, so it's not easy to figure out.

I would rate my experience with the initial setup a five out of ten.

What about the implementation team?

The deployment depends on the project. Sometimes it takes one day, sometimes two days. It depends on the requirements. Each case is going to be different. We are using Azure DevOps.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It's not highly priced. It's in the medium range. It's not like Oracle, where there's a separate application. When you purchase Azure, you get all the features included. Most of the time, you get a good rate. It's not cheap, but it's also not costly.

I would rate it seven out of ten. 

Which other solutions did I evaluate?

We are using Azure Data Factory, EEF, and Azure Data Lake.

What other advice do I have?

For integration purposes, it's good. You can go with Logic Apps, but it depends on the requirements. If you can achieve good features with other data gateways, like Azure Data Factory, then you can go with that. Because Logic Apps has a different process, Azure Data Factory is simpler. This is why we try to minimize the usage of Azure Logic Apps and only use them when required.

I would rate it around six based on its performance, usability, and reliability.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.