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Cloud solution architect at 0
Real User
Top 5Leaderboard
Doesn't require extensive coding knowledge and helps to automate business processes
Pros and Cons
    • "An area of improvement I've encountered is related to the number of connectors available in Logic Apps. While there are many connectors, I found that the "send email" connector may not work as expected, and one has to rely on Office 365 plugins or other alternatives. This could enhance user experience, especially when considering the additional overhead and licensing requirements associated with Office 365. It also needs to improve security features."

    What is our primary use case?

    Microsoft Azure Logic Apps is a fantastic suggestion, especially for those who may not have extensive coding knowledge but understand the requirements well. It provides an easy way to create an auto-response solution. For instance, if you have services running in Azure and want to generate an alert, it allows you to integrate seamlessly. You can trigger tasks based on alerts, creating multi-layered tasks with loops, conditions, and more. It will enable you to perform multiple actions.

    What is most valuable?

    I have an example where I automated a business process using Logic Apps and even published an article on the same solution. The customer is required to monitor their NSGs. In the Logic App flow, I designed an alert system if any deny event occurred. It created an HTML-formatted alert identifying the request details, such as the user, specific server, and port that were denied. This alert was then sent to the respective admin users, allowing them to enable the request. If enabled, the request would go back to the system, triggering a script to enable it; otherwise, it would remain disabled.

    In another experience, I created an internal application for the purchase order department using Power Apps and Microsoft Azure Logic Apps. I utilized it to gather data from an Azure SQL database and generate a PDF report. This report was then sent to the relevant stakeholders.

    Using connectors in the product is quite straightforward and user-friendly. The platform provides a list of connectors, and users can easily search for the specific connectors they need. 

    What needs improvement?

    An area of improvement I've encountered is related to the number of connectors available in Logic Apps. While there are many connectors, I found that the "send email" connector may not work as expected, and one has to rely on Office 365 plugins or other alternatives. This could enhance user experience, especially when considering the additional overhead and licensing requirements associated with Office 365. It also needs to improve security features. 

    What do I think about the stability of the solution?

    I rate the solution's stability an eight out of ten. 

    Buyer's Guide
    Microsoft Azure Logic Apps
    August 2025
    Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    866,218 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    The tool's scalability is managed by the backend service itself, as it is a managed service.

    How are customer service and support?

    The tool's tech support is good and customer-friendly. 

    How was the initial setup?

    The tool's deployment is straightforward. The deployment time can vary and is not necessarily due to the complexity of the product itself. Instead, the time taken depends on the specific requirements of the integration. Factors such as the complexity of the requirement, the number of conditions, and the need for multiple tests can influence the deployment time. Correctly connecting the suitable connectors, using the appropriate syntax, and implementing loops, among other considerations, may contribute to the overall time spent on deployment. However, it's important to note that the solution, as a service, is not inherently complex.

    What other advice do I have?

    I rate the overall product an eight out of ten. For anyone looking to automate processes, tasks, configuration, application execution, script execution, or data extraction from databases without extensive coding knowledge, I would recommend using Microsoft Azure Logic Apps.

    The solution can be integrated with many services. It can integrate with Azure Automation, Azure Defender, web apps, and essentially anything for which a connector is established.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Sunil Kumar Raghavapuram - PeerSpot reviewer
    ManagerManager at Capgemini
    Real User
    Automated workflow solution that allows you to write external features and transfer the data using JPIMs securely
    Pros and Cons
    • "We can write external features and transfer the data using JPIMs securely which has been most valuable."
    • "The standard logic app could be simplified. Thats what we would like to see in the next release."

    What is our primary use case?

    There are two ways to use this solution. Firstly, you can connect Azure to other solutions like Jira. It automatically populates all the services. Secondly, once you are logged in, you can create your own resource group and see all these services.

    We have 12 teams using this solution. 

    What is most valuable?

    We can write external features and transfer the data using JPIMs securely which has been most valuable. 

    What needs improvement?

    The standard logic app could be simplified. Thats what we would like to see in the next release.

    For how long have I used the solution?

    I have been using this solution for five years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    What do I think about the scalability of the solution?

    This is a scalable solution. 

    How are customer service and support?

    The Microsoft support team provide good support. We have experienced some delays where it has taken a few hours for solutions to be provided but in general they supported us well. 

    How was the initial setup?

    The initial setup is simple. A straightforward setup takes approximately one to three hours. Once a policy and conditional statements are created, everything can be setup in the logic app. 

    What other advice do I have?

    Overall, this is a good solution. More issues tend to appear when connecting in an on premises environment compared to the cloud. 

    I would rate this solution a nine out of ten. It is flexible and user-friendly. The logic app is specifically easy to navigate. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Microsoft Azure Logic Apps
    August 2025
    Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    866,218 professionals have used our research since 2012.
    Rupesh-Singh - PeerSpot reviewer
    Founder | Managing Director at DMistica
    Real User
    A highly scalable and easy-to-use solution that provides prebuilt connectors and excellent customer support
    Pros and Cons
    • "The prebuilt connectors available for SAP are really useful."
    • "The solution could add an AI version to make it easier for people."

    What is our primary use case?

    Our customers use SAP to create approval requests from their managers, like PO requests and approval and leave requests. Everything is generated from SAP. We pull the information from SAP and send it to the manager on Microsoft Teams. A manager needs to approve it on Teams instead of SAP. The solution builds connectivity between Teams and SAP.

    What is most valuable?

    The prebuilt connectors available for SAP are really useful. The solution is easy to use and has a plug-and-play or drag-and-drop concept. We can create connectors easily. We don't have to do too much R&D and write codes to make it work.

    What needs improvement?

    The solution could add an AI version to make it easier for people. Microsoft is deploying Copilot across all the platforms like Microsoft 365, Teams, Word, Excel, PowerPoint, and everything. Azure can also add Copilot to the product to make it easier for developers.

    For how long have I used the solution?

    I have been working with the product for the last five years. I am using the latest version of the solution. I help Microsoft partners to scale their business in the Middle East, Africa, and Central and Southeast Europe. I run alliances or sales as a service for Microsoft ISVs.

    What do I think about the stability of the solution?

    The product is very stable. I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    The solution has high scalability. Currently, we have 100 users. Eventually, we will scale to 3000 users. We serve all types of clients, particularly medium enterprises. However, the solution can be scaled to any business. I rate the solution’s scalability an eight or nine out of ten.

    How are customer service and support?

    We are very happy with customer support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used Power Automate. I used Power Automate in one of our solutions for our customers. It runs in more than 800 stores and has around 20,000 users.

    How was the initial setup?

    The initial setup is pretty straightforward. I rate the ease of setup an eight or nine out of ten. The product is deployed on the cloud. The setup takes around one month from the testing to production. It also includes the time for the team to get educated about the solution. We were more familiar with Power Automate. We had to do a little bit of reading first to deploy the solution.

    What about the implementation team?

    To deploy the product, we downloaded a trial version, experimented, looked at the menus, downloaded available resources, joined the community, and sought some help from Microsoft, our technical partners, and development managers. There's a lot of documentation available. We reviewed the documentation too.

    What's my experience with pricing, setup cost, and licensing?

    The tool’s pricing could be better. I rate the solution’s pricing a four out of ten on a scale where one is low, and ten is the high price. The product is not pricey. It is a pay-per-use model. The more transactions we do, the higher we will be charged. We are charged for the actual transactions.

    What other advice do I have?

    People considering using the solution should find out their business use case. Some applications are very heavy on transactions. They should be careful about the total number of sessions they will need to purchase. The solution is fantastic if the business use case does not require too many transactions. Overall, I rate the solution a nine out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
    PeerSpot user
    ShoaibAlam - PeerSpot reviewer
    Integration Architect at The Star Entertainment Group
    Real User
    Easy to set up and good for high-level process orchestrations, but needs improvement cost-wise and security-wise
    Pros and Cons
    • "What I found most valuable in Microsoft Azure Logic Apps is that you can run a workflow or do a high-level process orchestration, then you can call the other function and fulfill the process. For example, if you want to update a customer, you first need to get the customer's phone number and simulate the steps of the process, then Microsoft Azure Logic Apps can orchestrate that process."
    • "A room for improvement in Microsoft Azure Logic Apps is that it's expensive. Every step is going to cost you money, so if someone is not doing the steps carefully, at the end of the day, it will cost a lot of money. Each time you execute a step, the cost will depend on how much you use Microsoft Azure Logic Apps, and how many workflow steps you have. Each time a step needs to be executed, there'll be a cost added to your bill. If the developer isn't careful with how he uses the solution, this can blow up the cost. What I'd like to see in the next release of Microsoft Azure Logic Apps is for the cost and security to be better."

    What is most valuable?

    What I found most valuable in Microsoft Azure Logic Apps is that you can run a workflow or do a high-level process orchestration, then you can call the other function and fulfill the process. For example, if you want to update a customer, you first need to get the customer's phone number and simulate the steps of the process, then Microsoft Azure Logic Apps can orchestrate that process.

    What needs improvement?

    A room for improvement in Microsoft Azure Logic Apps is that it's expensive. Every step is going to cost you money, so if someone is not doing the steps carefully, at the end of the day, it will cost a lot of money. Each time you execute a step, the cost will depend on how much you use Microsoft Azure Logic Apps, and how many workflow steps you have. Each time a step needs to be executed, there'll be a cost added to your bill. If the developer isn't careful with how he uses the solution, this can blow up the cost.

    What I'd like to see in the next release of Microsoft Azure Logic Apps is for the cost and security to be better.

    For how long have I used the solution?

    My experience with Microsoft Azure Logic Apps is four years.

    What do I think about the stability of the solution?

    Microsoft Azure Logic Apps is a stable solution, specifically for process orchestration. From this perspective, its performance is fine.

    How are customer service and support?

    The support from Microsoft is very good, though my team didn't contact Microsoft specifically about Microsoft Azure Logic Apps, but about other solutions.

    How was the initial setup?

    The initial setup for Microsoft Azure Logic Apps is easy, and this is why people use it. The turnaround time to set the solution up is short, and the time to get up to speed on how to use it is short.

    Though the learning curve for Microsoft Azure Logic Apps is short, you have to keep in mind that you could create an app that costs a lot of money, so you need to be very careful and have a good understanding of what it is before creating it. Otherwise, you could blow up the cost.

    What's my experience with pricing, setup cost, and licensing?

    Microsoft Azure Logic Apps could be costly if a user isn't careful. The costs associated with the solution could still be improved.

    Which other solutions did I evaluate?

    I evaluated AWS Step Functions.

    What other advice do I have?

    Microsoft Azure Logic Apps is a PaaS application, and as it's in the cloud, there's no concept of versions. In the conventional world, you have a version 9, 10, or 11, for example, but in the cloud, it is a PaaS, and you're using that PaaS.

    Between seven to eight developers write the code for Microsoft Azure Logic Apps in my company, but these developers come and go, depending on the project.

    My advice to anyone who wants to use Microsoft Azure Logic Apps is to go with AWS Step Functions, for the cost and the security. It's also much easier to implement AWS Step Functions compared to Microsoft Azure Logic Apps. AWS Step Functions costs less when compared to Microsoft Azure Logic Apps.

    My rating for Microsoft Azure Logic Apps is seven out of ten. If anyone wants to use it, then no problem.

    My company is a Microsoft customer.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Prince Verma - PeerSpot reviewer
    Cloud Infrastructure consultant at a computer software company with 201-500 employees
    Real User
    Top 5
    Provides excellent templates and connectors and streamlines data integration tasks
    Pros and Cons
    • "Connectors are very useful for streamlining data integration tasks."
    • "It would be helpful if the vendor could provide more data connectors."

    What is our primary use case?

    The solution is used to create automation as a part of SIEM. It is also part of the security orchestration. When we need automation, we use Sentinel to create a playbook. We can automate things according to the playbook. Sentinel, playbooks, and Logic Apps are interconnected.

    What is most valuable?

    Templates are valuable. There are formulas so that we can modify them according to our needs. Connectors are very useful for streamlining data integration tasks. The solution has a lot of data connectors.

    What needs improvement?

    The solution must generate more templates. Pre-defined templates would make automation easy for engineers. There must be a separate portal for Logic Apps. It must provide features like drag and drop and image import. It would be helpful if the vendor could provide more data connectors.

    For how long have I used the solution?

    I have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    We did not have any breakdowns. It is a useful feature of Azure.

    What do I think about the scalability of the solution?

    The number of users depends on the clients. If the clients require anything, they can create an incident, and we receive an alert on the console, just like ServiceNow. It is really useful. We need not log in to Azure repeatedly. We have visibility into alerts and threats. It helps with threat hunting.

    How was the initial setup?

    The installation was neither easy nor difficult. We must know about subscriptions and permissions. We must know what roles are required to install it and what subscriptions are required to integrate with the third-party products.

    What's my experience with pricing, setup cost, and licensing?

    If we have P1 and P2 subscriptions, Microsoft will not charge us for creating applications on the Azure portal.

    What other advice do I have?

    I will recommend the tool to others. It is not only useful for automation but also for monitoring Azure storage. Overall, I rate the product a nine out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
    PeerSpot user
    Ismail Kiswani - PeerSpot reviewer
    Manager at Al-kiswani
    Real User
    Top 20
    Cost-efficient platform with a valuable integration feature
    Pros and Cons
    • "The product’s most valuable feature is integration."
    • "There could be more AI features included in the product."

    What is our primary use case?

    We use the product for integration between on-premise and cloud products.

    What is most valuable?

    The product’s most valuable feature is integration.

    What needs improvement?

    There could be more AI features included in the product.

    For how long have I used the solution?

    We have been using Microsoft Azure Logic Apps for three years.

    What do I think about the stability of the solution?

    I rate the product’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the platform’s scalability a ten out of ten.

    How are customer service and support?

    Microsoft Azure Logic Apps’s premium support services are excellent.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. I rate the process a ten out of ten. We have a deployment team consisting of four executives. It takes a few hours to complete the process.

    What was our ROI?

    The product generates around 10% ROI for us.

    What's my experience with pricing, setup cost, and licensing?

    It is a cost-efficient platform.

    What other advice do I have?

    It is an excellent and efficient product. I rate it a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Vishnuvardhan Valaboju - PeerSpot reviewer
    Engineer at MindTree
    Real User
    Seamless integration but lacks in performance with large datasets
    Pros and Cons
    • "Its integration capabilities are great, allowing connectivity with various applications and services."
    • "The main issue is performance, especially when dealing with large amounts of data. Performance-wise, that's the only thing Microsoft should focus on."

    What is our primary use case?

    Logic Apps are used for integration. We use Azure Data Factory (ADA) for most cases, but in a few instances, we'll go with Logic Apps if ADA is not sufficient.

    The use cases are very limited. But for a few specific things, especially when we want to integrate with .NET web applications, we'll go with Azure Logic Apps.

    What is most valuable?

    Its integration capabilities are great, allowing connectivity with various applications and services. 

    What needs improvement?

    If Logic Apps could be built-in as part of Azure Functions, it would be better. We don't need to use it for every case, only for special cases. However, Logic Apps require writing more logic and are more critical in terms of performance.

    It's not a useful tool. When I use it for bigger cases, I don't think it's much faster. The main issue is performance, especially when dealing with large amounts of data. Performance-wise, that's the only thing Microsoft should focus on.

    For how long have I used the solution?

    We are currently using Azure Logic Apps. It has been around for four months. 

    What do I think about the stability of the solution?

    I would rate the stability of this solution a six out of ten. It is average. 

    What do I think about the scalability of the solution?

    The scalability is good. I would rate it a seven out of ten. Currently, the usage mostly depends on the project. We are using it with five to six team members.

    How are customer service and support?

    The technical support is good, especially from Azure. We are getting good support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was a little complex.

    It's complex because when we want to build integration processes or certain tasks, we need to write more code, and it's not straightforward. The format is different, so it's not easy to figure out.

    I would rate my experience with the initial setup a five out of ten.

    What about the implementation team?

    The deployment depends on the project. Sometimes it takes one day, sometimes two days. It depends on the requirements. Each case is going to be different. We are using Azure DevOps.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is okay. It's not highly priced. It's in the medium range. It's not like Oracle, where there's a separate application. When you purchase Azure, you get all the features included. Most of the time, you get a good rate. It's not cheap, but it's also not costly.

    I would rate it seven out of ten. 

    Which other solutions did I evaluate?

    We are using Azure Data Factory, EEF, and Azure Data Lake.

    What other advice do I have?

    For integration purposes, it's good. You can go with Logic Apps, but it depends on the requirements. If you can achieve good features with other data gateways, like Azure Data Factory, then you can go with that. Because Logic Apps has a different process, Azure Data Factory is simpler. This is why we try to minimize the usage of Azure Logic Apps and only use them when required.

    I would rate it around six based on its performance, usability, and reliability.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    IT Analyst. at a tech services company with 1,001-5,000 employees
    MSP
    Easy to use with very helpful drag-and-drop UI but scalability has limits
    Pros and Cons
    • "The solution is very easy for new users because it includes very good documentation and transparency."
    • "The scalability could be improved."

    What is our primary use case?

    Our company uses the solution for small use cases like transformations or doing an additional call to get extra information and enrich data. 

    What is most valuable?

    The drag-and-drop UI is very helpful because you don't need to open an editor to start writing in Logic Apps. 

    There are predefined connectors to do API calls or connect to a database. 

    The solution is very easy for new users because it includes very good documentation and transparency. 

    What needs improvement?

    The scalability could be improved. 

    For how long have I used the solution?

    I have been using the solution for six months. I am still on the learning curve as a new adapter of the technology. 

    What do I think about the stability of the solution?

    The solution is quite stable so I rate stability a nine out of ten. 

    What do I think about the scalability of the solution?

    The scalability is good for simple use cases in Logic Bus. At some point, you might have to move to the Service Bus for more complicated use cases that require error handling or complex logic. 

    I rate scalability a seven out of ten. 

    How are customer service and support?

    I have not needed technical support. 

    Which solution did I use previously and why did I switch?

    In the past, I have used WSO2, SnapLogic, and AWS solutions but have not seen a comparable product to the solution. 

    How was the initial setup?

    The setup is simple. 

    What about the implementation team?

    We implemented the solution in-house using pipelines based on written and Terraform. 

    What other advice do I have?

    I recommend the solution for integration providers and rate it a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free Microsoft Azure Logic Apps Report and get advice and tips from experienced pros sharing their opinions.