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reviewer2586285 - PeerSpot reviewer
Multicloud Network Architect (Azure, AWS, GCP) at a pharma/biotech company with 501-1,000 employees
Real User
Top 5
Secure hybrid networking with fair pricing and allows for infrastructure expansion
Pros and Cons
  • "The scalability is a highly valued feature."
  • "I would like to see improvements in the deployment process as I faced challenges."

What is our primary use case?

I use Microsoft Azure VPN Gateway for hybrid networking. It is utilized to connect our cloud resources securely.

How has it helped my organization?

It has supported business growth with its scalable features, allowing us to expand our infrastructure as needed.

What is most valuable?

The scalability is a highly valued feature, and it is also beneficial for securing our connections with specific security features.

What needs improvement?

I would like to see improvements in the deployment process as I faced challenges.

Buyer's Guide
Microsoft Azure VPN Gateway
May 2025
Learn what your peers think about Microsoft Azure VPN Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?

I have been working with Azure VPN Gateway for an extended period.

What do I think about the stability of the solution?

There have been no significant downtimes affecting the reliability or stability of the solution.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure VPN Gateway is appreciated as it has supported our business growth effectively.

How are customer service and support?

Customer service and support have been rated a four out of ten. There is room for improvement.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm familiar with AWS. Both are considered pretty much the same with no significant pros and cons.

How was the initial setup?

The initial setup was challenging. That said, it was proven to be effective once implemented.

What's my experience with pricing, setup cost, and licensing?

The pricing of Azure VPN Gateway is considered fair.

Which other solutions did I evaluate?

Azure was evaluated and comparison with AWS.

What other advice do I have?

I would recommend the Azure VPN Gateway to others considering implementation.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
IT Solutions Architect at Canvia.com
Real User
Offers impressive security and communication features with outstanding stability
Pros and Cons
  • "Security and communications are the most vital features"
  • "The price of the solution should be more affordable"

What is our primary use case?

Our company implements Microsoft Azure VPN Gateway for our clients to establish site-to-site connections. 

How has it helped my organization?

The solution must be deployed to communicate between data centers and Azure. Without Microsoft Azure VPN Gateway in our company, we cannot communicate with the servers. 

What is most valuable?

Security and communications are the most vital features of Microsoft Azure VPN Gateway. The solution is highly secure as it follows security standards such as IPSec and PLS. 

What needs improvement?

The price of the solution should be more affordable. For instance, if we need to use a VPN in a production environment, we need to use a VPN with a price of around $120 per month. The basic version of the solution is available for $25 per month, but it fails to provide the same production performance in comparison to AWS VPN which costs around $32 per month. 

For how long have I used the solution?

I have used Microsoft Azure VPN Gateway.  

What do I think about the stability of the solution?

The solution exhibits impressive stability. 

What do I think about the scalability of the solution?

Varying VPNs differ in terms of use cases and performance. The feasible VPNs for a production environment cost around $120 per month. But if I compare the solution with AWS VPN in a production environment, Microsoft Azure VPN Gateway would be a more cost-effective option.   

The performance capacity of different features of the solution is satisfying and doesn't need improvements. The vendor should release a more affordable version of the solution for the production environment. 

How are customer service and support?

Satisfying tech support is provided for the solution. I would rate the tech support an eight out of ten. The response time is good enough, but it depends on the type of support requested. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's extremely simple to setup or deploy Microsoft Azure VPN Gateway. The solution is deployed in our organization in both, public and private clouds. I can manage the cloud-end deployment of the tool by myself, but for client-side deployment for our organization, it depends; they often have network outsourcing processes, and due to that, an additional professional might be required. 

What was our ROI?

Microsoft Azure VPN Gateway is a better product than other competitor solutions, and from that perspective, an ROI can be realized. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive product. 

What other advice do I have?

In our company, we have witnessed Microsoft Azure VPN Gateway function properly without any fluctuations or issues with speed. Before implementing the solution, we used to define the VPN type in our organization, depending on varying services and considering them for implementation. The solution operates satisfactorily with the default configuration of the four different types of VPNs. I would rate the product an overall nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Azure VPN Gateway
May 2025
Learn what your peers think about Microsoft Azure VPN Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
HemantJoshi - PeerSpot reviewer
TEM Practice at Expleogroup
Real User
Top 10
A very good solution that is accessible via the cloud and offers its users scalable services
Pros and Cons
  • "It is a stable solution in our company, and we monitor critical health and performance parameters daily and weekly."
  • "Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."

What is our primary use case?

We are currently utilizing the solution in our organization to establish connectivity with our on-premise network to manage and monitor the traffic flow. However, we have plans to replace this solution with the XPLUS Routing System soon.

What is most valuable?

I appreciate that the solution is accessible via the cloud and offers scalable services as a platform. Additionally, any work we do in the cloud is automatically integrated with Microsoft's monitoring capabilities, which is a great feature.

What needs improvement?

Considering my use cases, I can fulfill my requirements using the product. The existing requirements of my company are pretty simple, and I think this product can meet those requirements.

The solution's pricing will always remain a challenge since anyone would want to get the solution at the lowest possible price.

I would like Microsoft to improve the pricing of the solution. Also, the technical support team could be more knowledgeable.

For how long have I used the solution?

I have been using Microsoft Azure VPN Gateway in my organization for a year and a half. Also, I am using the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution in our company, and we monitor critical health and performance parameters daily and weekly. Once we have more workload in the coming years, we will know if there are any additional challenges.

What do I think about the scalability of the solution?

It is a scalable solution. From a scalability perspective, it meets the requirements of our organization. So, we use this VPN as a site-to-site rather than a point-to-site VPN. The site-to-site VPN is set up in almost five locations at this point in time.

How are customer service and support?

My organization has contacted the technical support team of Microsoft. Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team. So finding that person may take some time more than you expect. The technical support person is reachable. There is no problem with reaching out to the support team. But that doesn't mean that the person you are talking to may be the most knowledgeable or the one with the right knowledge to resolve your issues. From technical support, getting the right person to resolve your issues can be tricky.

How was the initial setup?

The solution's initial setup process was easy. Also, at the same time, one can consider provisioning the resources using the code, which makes the solution even better since, otherwise, it would not have been possible using an on-premise tool.

Regarding the deployment process, our Azure architect team designed it, first of all, including a part of the networking design. Then, with our engineering team, we got the coding done for that using Azure Bicep. After this step, we tested it in the sandbox environment. After successfully testing the sandbox environment, we could deploy the solution using Azure Pipelines and DevOps Pipelines for actual provisioning in production.

I wouldn't say that there is a dedicated team for the deployment and maintenance of the solution since this solution is a part of the overall project. So, the network architect designed everything from the firewall to the subnets. Also, the network architect was responsible for designing the overall networking structure. Moreover, the network architect was also involved in the design of the VPN. Then, there's the engineering team with only one engineer working on the infrastructure of the code, and he did the coding from a design perspective. Since some testing and other activities were done along with the part managed by the engineer, two more resources probably contributed to helping the engineer.

What was our ROI?

Considering the solution functioning on the cloud, it is absolutely worth the money. In our company, we are in the beginning phase of moving the solution to the cloud, so many things need to be migrated. I got the opportunity to use the VPN device, probably when we initially experimented with Azure. We are going live with Azure, and it has only been six months now. We expect that in the next three years, a lot of workloads will move to the cloud. On the cloud, testing and other activities become much easier, especially considering the new technologies and functions that Microsoft is introducing.

What's my experience with pricing, setup cost, and licensing?

Payment for licensing the solution is part of the operating model. So, one needs to keep on paying while consuming the solution. In short, the payment is based on the solution's capacity.

What other advice do I have?

The Azure platform is a very good service in general. However, certain challenges need to be considered, particularly regarding pricing.

I would say that with a traditional mindset where we are used to having complete control on-premise, it can be a little difficult to digest at first that someone else is managing your infrastructure, and you don't know where it is located. However, once you start treating it as a consumption service like electricity, I believe it is a great service. I rate the overall solution an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Santiago Ochoa - PeerSpot reviewer
Consultant at Open Source & Cloud Advisory Services Architect IBM
MSP
Top 10
Has valuable VPN services and helpful technical support services
Pros and Cons
  • "The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones."
  • "More configuration options could be included in Microsoft Azure VPN Gateway."

What is most valuable?

The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones.

What needs improvement?

More configuration options could be included in Microsoft Azure VPN Gateway.

For how long have I used the solution?

We have been using Microsoft Azure VPN Gateway for four years.

What do I think about the stability of the solution?

I rate the platform's stability an eight out of ten.

What do I think about the scalability of the solution?

We have 100 Microsoft Azure VPN Gateway users in our organization. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support team is responsive and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was working with AWS before. I decided to switch to Azure for easy configuration and good documentation services.

How was the initial setup?

The initial setup is easy for me as I have been working with the product for a long time. I can conduct the troubleshooting myself. However, I reach out to the Microsoft support team in case of difficult scenarios.

I rate the process an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The software has good pricing compared to other vendors. We have to pay extra to buy additional services.

What other advice do I have?

The platform has good stability and an easy configuration process. I rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Lantec
Real User
Top 5Leaderboard
Offers good performance and HA to users
Pros and Cons
  • "I like the stability, HA, and performance of the product."
  • "The product's deployment phase is not simple, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company to build IPsec tunnels on on-prem sites with Microsoft Azure's cloud services.

What is most valuable?

The feature that can improve our company's network connectivity revolves around the tool's IPSec functionality. I like the stability, HA, and performance of the product.

What needs improvement?

The product's deployment phase is not simple, making it an area where improvements are required.

For how long have I used the solution?

I have two years of experience with Microsoft Azure VPN Gateway.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

Around 100 people use the tool in my company.

How are customer service and support?

The solution can be deployed by myself.

How was the initial setup?

The product's deployment phase is not straightforward.

The solution can be deployed by following the step-by-step instructions in Microsoft's guide.

The solution can be deployed in an hour.

What about the implementation team?

The solution can be deployed by myself.

What was our ROI?

The measurable benefits that I have observed from the use of the product revolve around the scalability part.

What's my experience with pricing, setup cost, and licensing?

I pay the licensing charges associated with the tool on an hourly basis. The tool is affordable.

What other advice do I have?

Microsoft products have better scalability. The tool integrates well with other Microsoft products.

I recommend the product to others who plan to use it.

The tool is stable and cheap if used at a lower speed and with lower connections for users.

I don't use AI tools. I only work with networking solutions.

Considering the popularity of the vendor, I rate the tool a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kondal Reddy - PeerSpot reviewer
Technical Lead at SNP
MSP
Top 10
User-friendly, easy to set up, and pretty stable
Pros and Cons
  • "The solution is user-friendly."
  • "The solution must provide metrics to monitor the inbound and outbound traffic easily."

What is our primary use case?

The solution is used for site-to-site and point-to-site connectivity.

What is most valuable?

The solution is user-friendly. We need not worry about the connections once we deploy the tool. We just enter the public IP and make the connection.

What needs improvement?

The solution should provide metrics to monitor the inbound and outbound traffic easily. The point-to-site connections must be improved.

What do I think about the stability of the solution?

The product is pretty stable.

What do I think about the scalability of the solution?

Traditional network tools that we have on-premises handle all our needs. However, Microsoft Azure VPN Gateway handles only site-to-site and point-to-site connectivity. For additional needs, we must use Azure Firewall.

How are customer service and support?

We must have a premium support contract with Microsoft if we need a proper team to assist us. If we open a ticket without premium support, we might get support from an outsourced support team. It will not be helpful. Support depends on the contract we purchase. Azure’s support must improve a lot. When we raise a ticket with other vendors, they see our device and configuration, verify it, and tell us what to do.

Azure’s support is quite delayed. After the ticket is opened, the engineer takes the screenshots and the logs and returns after three days. It is not feasible in a production environment. Microsoft recommends taking premium support to get on-the-spot help. Customers can choose the support according to their needs. I rate the premium support a ten out of ten, but I rate the basic outsourced support team a three out of ten. Overall, I rate the support a six to seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment takes 45 minutes. The setup is straightforward. We can find detailed articles on Azure. I rate the ease of setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The product costs us $140 to $180 per month.

What other advice do I have?

Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Syed Salman Jawaid Najmi - PeerSpot reviewer
Implementation Engineer - DevOps-MSP at ARPATech (Pvt) Ltd
Real User
Powerful, easy to set up, and offers different encryption methods
Pros and Cons
  • "What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. It also provides point-to-site VPNs configurable within a few minutes."
  • "Connectivity could be improved in Microsoft Azure VPN Gateway because it's not as stable, particularly when connecting a device tunnel."

What is our primary use case?

I use Microsoft Azure VPN Gateway to connect the remote site via the local network to the front-end site or any other cloud or network.

What is most valuable?

What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. You can run the solution within thirty to forty-five minutes, and then, once data is configured, you can easily configure multiple tenants.

Microsoft Azure VPN Gateway also provides point-to-site VPNs configurable within a few minutes. The solution also offers multiple encryption methods for you to utilize.

What needs improvement?

Connectivity could be improved in Microsoft Azure VPN Gateway because it's not as stable, particularly when connecting a device tunnel. It's a good practice to connect up to twenty-five device tunnels to the solution, but that requires more stability, and the tunnels should remain connected whenever you're logged into your machine.

For how long have I used the solution?

I've been using Microsoft Azure VPN Gateway for two years.

What do I think about the stability of the solution?

Microsoft Azure VPN Gateway is a stable product.

What do I think about the scalability of the solution?

Microsoft Azure VPN Gateway is scalable, and I'd give it a nine out of ten in terms of its scalability because there's always room for improvement.

How are customer service and support?

I contacted the technical support for Microsoft Azure VPN Gateway. Still, it wasn't good because my company faced many issues and device troubles, but the support team couldn't resolve the problems. Two months passed, yet the issues remained unsolved. For this reason, I'd give Microsoft Azure VPN Gateway support two out of ten.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup for Microsoft Azure VPN Gateway was pretty easy. I'd rate its setup a nine on a scale of one to ten.

Configuring and deploying Microsoft Azure VPN Gateway took about thirty to forty-five minutes. After that, you can configure different tunnels and run the solution. For the initial setup, it's thirty to forty-five minutes.

What other advice do I have?

I've been using Microsoft Azure solutions, such as Microsoft Azure VPN Gateway, including storage and networking solutions.

I'm using generation 1 (G1) of Microsoft Azure VPN Gateway.

I deployed the solution for an organization with three hundred to four hundred users.

Anyone who wants the Azure environment connected to an on-premise or remote user's machine should go for the VPN, the managed native VPN of Azure because the setup is pretty straightforward. You can configure that within half an hour, and the communication will be on the local network.

I'd tell anyone planning to use Microsoft Azure VPN Gateway for the first time that it has multiple advanced features and public IP addresses, so I recommend you go through the entire fields required. If anyone commits a single mistake for any of the IP addresses or subnet level, the communication could break, which means having to wait for hours up to a day to rectify that issue. Anyone starting to use Microsoft Azure VPN Gateway should know what IP addresses should be utilized there, for example, the CIDR block for the addresses space. If you're going for advanced Microsoft Azure VPN Gateway features, for example, the BGP, you should also know the correct information you need to fill in each block.

My Microsoft Azure VPN Gateway rating is nine out of ten because it's a managed VPN that allows you to utilize multiple point-to-site connections. You can utilize Azure AD as well for authenticating point-to-site users. Microsoft Azure VPN Gateway is easy to use, so even a non-technical person can easily understand and configure the solution.

I'm a customer of Microsoft.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud solution architect at a tech vendor with 10,001+ employees
Real User
A good and scalable solution but requires some knowledge during setup
Pros and Cons
  • "It is scalable and depends on your chosen network bandwidth."
  • "It isn't stabilized on the first day, and you need to set up the channels properly."

What is our primary use case?

We use this solution for site-to-site and on our eCommerce channels.

For how long have I used the solution?

We have been using this solution for about three years. It is deployed on Microsoft Cloud.

What do I think about the stability of the solution?

VPN gateway works based on how you stabilize and work with it. It isn't stabilized on the first day, and you need to set up the channels properly and understand what bandwidths you're using.

What do I think about the scalability of the solution?

It is scalable and depends on your chosen network bandwidth and the payments made.

Which solution did I use previously and why did I switch?

We used Novell and Netware in the past before switching to Microsoft. Novell was great because it was more secure. The Novell network is the foundation of every network system that has ever been created. Microsoft solutions are also best on Novell NDS, and active domain services or domain directories have been traded from the Novell directory system.

How was the initial setup?

The setup is easy if you understand the solution and difficult if you don't. We have a support team that assists us with setup.

What other advice do I have?

I rate this solution an eight out of ten. Regarding advice to others, it is essential to understand your needs before using the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure VPN Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Azure VPN Gateway Report and get advice and tips from experienced pros sharing their opinions.