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Executive Director at a tech services company with 51-200 employees
Real User
Sep 9, 2021
User-friendly, easy to deploy, and very stable
Pros and Cons
  • "It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process."
  • "Their technical support could be better. If you don't have a support contract, it takes longer."

What is our primary use case?

We have servers in Azure, and we use it to connect the on-premises users to the cloud servers.

It is a site-to-site VPN deployed on our premise.

What is most valuable?

I'm using the high availability of the VPN. We are using the VPN Gateway with two different internet service providers on-premises. We are using high availability so that in case one of the internet services fails, we can get Azure to assist using the other service.

It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process.

What needs improvement?

Their technical support could be better. If you don't have a support contract, it takes longer.

For how long have I used the solution?

I have been using this solution for three years.

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Microsoft Azure VPN Gateway
January 2026
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What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy to scale. We started with a basic plan, and we can move to another plan that has more bandwidth and more features. It is possible to do that.

How are customer service and support?

It depends. If you have a technical support contract with Microsoft, it is very easy. If you don't have it, it takes longer.

How was the initial setup?

It is easy to set up. The deployment process is very quick. It takes 20 to 30 minutes to set up a site-to-site VPN.

What other advice do I have?

I would definitely recommend this solution because it is very easy to deploy and very stable. It is very simple. It is only a VPN connection. It works for what it is made.

I would rate Microsoft Azure VPN Gateway a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Santiago Ochoa - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
MSP
May 24, 2020
Has good networking and is faster than other platforms but it needs better troubleshooting features
Pros and Cons
  • "The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has."
  • "I would like for them to improve the troubleshooting features. We have some problems with traffic and I can't identify where the problem is coming from. I have to open a ticket with support until it gets resolved. Microsoft doesn't offer enough tools to resolve the issue."

What is most valuable?

The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has.

What needs improvement?

I would like for them to improve the troubleshooting features. We have some problems with traffic and I can't identify where the problem is coming from. I have to open a ticket with support until it gets resolved. Microsoft doesn't offer enough tools to resolve the issue. 

For how long have I used the solution?

I have been using Microsoft Azure VPN Gateway for three to four years. 

What do I think about the stability of the solution?

Stability depends. Sometimes I need to change the VPN Gateway for another tool like Palo Alto or Checkpoint because Microsoft isn't always so consistent. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

I don't have any problems with technical support. They're very good. The problem is the platform doesn't have enough tools to resolve problems but if you contact support, they have the ability to resolve anything. 

Which solution did I use previously and why did I switch?

On-premise, I worked with other tools but my principal work is with Azure. I worked with Cisco ASA and Fortinet. I studied Cisco but I didn't work with it in an actual environment.

How was the initial setup?

The initial setup is very easy. It's not difficult. 

What other advice do I have?

I would rate it a seven out of ten. 

It's simple to deploy, it's faster than other platforms, and it's scalable which is an important advantage. 

In the next release, I would like to see more troubleshooting tools. I would also like to see the connection to remain consistent. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure VPN Gateway
January 2026
Learn what your peers think about Microsoft Azure VPN Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Oscar Abouchaaya - PeerSpot reviewer
Partner / Consultant at a tech services company with 11-50 employees
Real User
Oct 5, 2023
Quick to connect and easy to set up, and works well as a bastion
Pros and Cons
  • "The solution is very quick to connect."
  • "Microsoft could work on having micro VPNs to integrate with mobile devices."

What is our primary use case?

The solution provides access to multiple applications and data. I use it for management, mainly to access platforms or as a bastion or management server. We are integrating the MFA into the VPN through Defender.

What is most valuable?

The solution is very quick to connect.

What needs improvement?

Microsoft could work on having micro VPNs to integrate with mobile devices.

For how long have I used the solution?

I've used the solution for four or five years now and use the latest version.

What do I think about the stability of the solution?

The solution is very stable, and the performance is great. I've never had to complain about it. I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

Microsoft Azure VPN Gateway is very scalable. Hundreds of users in my organization use the solution.

How was the initial setup?

The initial setup is very straightforward. We don't need a lot of technical staff to deploy the solution.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription-based and very cheap.

What other advice do I have?

I rate Microsoft Azure VPN Gateway a ten out of ten. Users should only use the solution for its main use case and other solutions for user access.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure VPN Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Azure VPN Gateway Report and get advice and tips from experienced pros sharing their opinions.