We are using this tool for management reporting.
Executive HR- Talent Acquisition at a computer software company with 1,001-5,000 employees
Management reporting and data analytics tool with good stability and scalability, but its serviceability needs improvement
Pros and Cons
- "Management reporting solution that's very stable and scalable."
- "One area for improvement in Microsoft Power BI is serviceability. Compared to one of its competitors: Tableau, there are a lot of things which you cannot do in this tool, that can be done in Tableau."
What is our primary use case?
What needs improvement?
One area for improvement in Microsoft Power BI is serviceability. If I compare this tool with Tableau, there are a lot of things which I cannot do in Microsoft Power BI that I can do in Tableau.
For how long have I used the solution?
I've been using Microsoft Power BI for five years.
What do I think about the stability of the solution?
Microsoft Power BI is a very stable tool.
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What do I think about the scalability of the solution?
Microsoft Power BI is a scalable tool.
How was the initial setup?
As we are using the cloud service of this tool, the initial setup for it is fine.
What's my experience with pricing, setup cost, and licensing?
I pay for the Microsoft Power BI license on a yearly basis.
Which other solutions did I evaluate?
I was able to evaluate Tableau.
What other advice do I have?
I've been using these BI (business intelligence) tools: Microsoft Power BI and Tableau.
I'm somewhat satisfied with the performance of Microsoft Power BI.
We've all been using Microsoft Power BI in the company, from the time it was introduced.
For the deployment and maintenance of this tool, we have a team of 20 who are currently in charge of full-time development. These are the users who are the main developers. Scalability will be for the end users, e.g. the business users, and could be increased to more than 2,000.
I've contacted the Microsoft Power BI technical support team a lot of times.
I'm recommending this tool to others who want to start using it.
On a scale of one to ten, I'm rating Microsoft Power BI a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager Databases at a retailer with 10,001+ employees
User-friendly, good customization, and scalable
Pros and Cons
- "Microsoft BI's most valuable features are the user interface, which is easy to use and light."
- "The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better."
What is our primary use case?
We are using Microsoft BI for data analysis.
What is most valuable?
Microsoft BI's most valuable features are the user interface, which is easy to use and light.
What needs improvement?
The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better.
For how long have I used the solution?
I have been using Microsoft BI for approximately five years.
What do I think about the stability of the solution?
The stability is okay, but the real-time integration is lacking.
What do I think about the scalability of the solution?
The scalability of Microsoft BI is fine.
We have approximately 45 people using the solution. We do not use the solution daily, but we use it frequently.
How are customer service and support?
We have not contacted technical support.
Which solution did I use previously and why did I switch?
Before we were using Microsoft BI we used Tableau and an open-sourced solution called PHP.
We ended up switching to Microsoft BI because it has proper tools, easy to use, and is user-friendly.
How was the initial setup?
The initial setup of Microsoft BI was not complex. The deployment took a long while with our twin databases.
What about the implementation team?
We did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft BI is expensive. We found the price of Tableau to be less expensive.
What other advice do I have?
I would recommend this solution to others because it is easy to use and can be customized.
I rate Microsoft BI an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Power BI
March 2026
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Business Intelligence Developer at lagozon technologies private limited
Helpful community support, easy for new users, and scalable
Pros and Cons
- "When we are introducing Microsoft BI to our clients, if they're familiar with Excel, the transition phase will be much easier for them. They can easily switch from Microsoft Excel to Microsoft BI. The core foundation or the base technology is the same in both tools. There are a few limitations in Microsoft Excel, and this is where Microsoft BI comes in."
- "Microsoft BI can improve some of the visual level filters or visual functionality, that are available in other BI tools, such as Tableau or Qlik Sense."
What is our primary use case?
We are providing BI services to clients in India who are using Microsoft BI. We are able to provide the clients with data-driven decisions by the use of the reports that we are creating using Microsoft BI. The reports are usually graphical and intuitive.
What is most valuable?
When we are introducing Microsoft BI to our clients, if they're familiar with Excel, the transition phase will be much easier for them. They can easily switch from Microsoft Excel to Microsoft BI. The core foundation or the base technology is the same in both tools. There are a few limitations in Microsoft Excel, and this is where Microsoft BI comes in.
What needs improvement?
Microsoft BI can improve some of the visual level filters or visual functionality, that are available in other BI tools, such as Tableau or Qlik Sense.
For how long have I used the solution?
I have used Microsoft BI within the past 12 months.
What do I think about the stability of the solution?
The stability of Microsoft BI is stable.
What do I think about the scalability of the solution?
Microsoft BI is a scalable solution. Here in India, it is a popular tool for people to implement.
The client that we are working with has approximately 500 to 600 users.
How are customer service and support?
The support from Microsoft is helpful. If you're facing any sort of issue or error, you can raise it to the Microsoft BI community.
How was the initial setup?
We work on a very concise team of three to four members for the deployment. We will be requiring only a data engineer, Microsft BI developer, business analyst, and project manager.
If the user requirement is high, we can increase the number of members in the team. However, if you have a team of four, then you can deploy the project. A minimum of four people is required.
What about the implementation team?
For its maintenance of Microsoft BI, you require only two people. If there are some backend data issues, then you will require a data engineer. However, if the issue is related to the frontend or BI report, then you only need one developer for that.
What other advice do I have?
My advice is for the companies who want to make data-driven decisions or to share the report with the security feature in it, they should opt for Microsoft BI services.
I rate Microsoft BI a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical coordinator at a university with 201-500 employees
Reliable, problem-free, and easy to set up
Pros and Cons
- "We have found the product very stable and reliable."
- "The reporting needs to be improved."
What is our primary use case?
We are using it, for instance, to figure out some indicators in regards to our students including the number of students, which are graduating, et cetera.
What is most valuable?
The initial setup was pretty simple.
The solution runs without issues. It's been problem-free.
We have found the product very stable and reliable.
The scalability seems to be fine for us.
What needs improvement?
We'd like to have the ability to relate different reports by common factors from the user side, including relating different reports directly instead of fetching the data to enter into an external tool like Excel or something like that. The reporting needs to be improved.
For how long have I used the solution?
I've used the solution for about three to six months or so.
What do I think about the stability of the solution?
The stability has been good. There aren't bugs or glitches really. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
For our use case, the solution offers reasonable scalability. We haven't run into issues.
We have 40 to 50 people using the product right now. They are across different roles.
I'm not sure if we have a plan to increase usage at this time. We likely will not.
How are customer service and support?
I haven't had a need to reach out to technical support as it's largely been problem-free. I can't speak to how they would be for support. I do not know if they are helpful or responsive.
How was the initial setup?
We found the initial implementation process to be straightforward and simple. It's not overly complex or difficult.
I cannot recall the exact amount of time it actually took to deploy the product.
What other advice do I have?
I'm an end-user. However, I'm not sure which exact version of the solution we're using.
I would rate the solution at an eight out of ten. We've largely been very satisfied with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Analyst at a healthcare company with 10,001+ employees
Cost effective, helpful support, but large datasets performance needed
Pros and Cons
- "Microsoft BI's most valuable feature is flexibility."
- "The performance of Microsoft BI could improve for large datasets and it would be beneficial to have more visualization features."
What is most valuable?
Microsoft BI's most valuable feature is flexibility.
What needs improvement?
The performance of Microsoft BI could improve for large datasets and it would be beneficial to have more visualization features.
For how long have I used the solution?
I have been using Microsoft BI for approximately two years.
What do I think about the stability of the solution?
The solution is stable, but not as good as other tools I use.
What do I think about the scalability of the solution?
Microsoft BI is a scalable solution.
How are customer service and support?
The support of Microsoft BI is good.
What's my experience with pricing, setup cost, and licensing?
Microsoft BI is very cost-effective and this is why we use it.
What other advice do I have?
I rate Microsoft BI a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Associate Director BI-EPM at a tech services company with 51-200 employees
Affordably priced, user-friendly, and simple to install
Pros and Cons
- "There is also a chart store where we can download charts, which is extremely useful."
- "The default parameters of the prompt could be improved by including a dynamic option."
What is our primary use case?
We get our reports from, NetSuite, and we prepare resource forecast and finance dashboard reports in Microsoft BI.
What is most valuable?
The most valuable feature is the ease of use. It is very easy to use.
It is very user-friendly.
There is also a chart store where we can download charts, which is extremely useful.
I don't believe it needs additional features. It appears to be adequate for the reporting tool. It appears to be fine.
What needs improvement?
The default parameters of the prompt could be improved by including a dynamic option. We are unable to select any default parameters or it is not dynamic, so we must manually select that prompt value. For instance, there is a year prompt, and if it needs to be changed, someone will have to open Microsoft BI in edit mode to update it. If you have a dynamic option, it makes things a lot easier.
For how long have I used the solution?
I have been using Microsoft BI for three years.
I work with the most recent update.
What do I think about the stability of the solution?
Microsoft BI is a stable solution.
What do I think about the scalability of the solution?
We have not tried to scale this solution.
In our company, we have ten users.
We use this solution on a daily basis.
How are customer service and support?
We have not contacted technical support.
How was the initial setup?
The initial setup is very simple. It only takes five minutes to deploy.
Other than refreshing the dataset, it does not require any maintenance.
What's my experience with pricing, setup cost, and licensing?
Microsoft BI is not expensive. It is affordable.
There are no additional costs.
What other advice do I have?
If they are looking for a reporting tool that is easy to use and expandable in terms of charts, or new charts, they should use Microsoft BI, because there are many charts on the market that they can download and use very easily.
I would Microsft BI a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
Stable, easy to use solution for streamlining business processes
Pros and Cons
- "The solution is very easy to use."
- "I would like for there to be some type of user manual that shows steps on how to navigate the solution."
What is most valuable?
The solution is very easy to use.
What needs improvement?
I would like for there to be some type of user manual that shows steps on how to navigate the solution.
For how long have I used the solution?
This is my third year working with Power BI.
What do I think about the stability of the solution?
The product is very stable so far.
What do I think about the scalability of the solution?
The product is scalable. We currently have about two hundred users.
How are customer service and support?
I am satisfied with Microsoft's support.
Which solution did I use previously and why did I switch?
I did not use another solution previously.
How was the initial setup?
We have three support staff for maintenance.
What's my experience with pricing, setup cost, and licensing?
I believe that the price is reasonable, at least for an enterprise solution.
What other advice do I have?
This is a solution that I would recommend because it is easy to use and they will be able to streamline their business processes.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Projects at a computer software company with 10,001+ employees
Dashboards are easy to use
Pros and Cons
- "The dashboards of Microsoft BI are easy to use."
- "Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it."
What is our primary use case?
My company uses Microsoft BI's dashboards. We build them for the business and the operations team. We have four to five customers using this solution.
What is most valuable?
The dashboards of Microsoft BI are easy to use.
What needs improvement?
I would like to see the usability improved with Microsoft BI. Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it.
For how long have I used the solution?
I have been using Microsoft BI for four years.
What do I think about the stability of the solution?
Microsoft Power BI is stable compared to any other business subjects or any other tools.
What do I think about the scalability of the solution?
Any Microsoft project is scalable.
How are customer service and support?
Technical support has been good.
Which solution did I use previously and why did I switch?
We have used QlikView. Microsoft BI's dashboards are easier to use and not as complex.
How was the initial setup?
The initial setup of Microsoft BI is straightforward and easy to install. We install ourselves.
What other advice do I have?
I would recommend Microsoft BI. The dashboards are not that complex and are easy to use.
I would rate this solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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