We get our reports from, NetSuite, and we prepare resource forecast and finance dashboard reports in Microsoft BI.
Associate Director BI-EPM at a tech services company with 51-200 employees
Affordably priced, user-friendly, and simple to install
Pros and Cons
- "There is also a chart store where we can download charts, which is extremely useful."
- "If they are looking for a reporting tool that is easy to use and expandable in terms of charts, or new charts, they should use Microsoft BI, because there are many charts on the market that they can download and use very easily."
- "The default parameters of the prompt could be improved by including a dynamic option."
- "The default parameters of the prompt could be improved by including a dynamic option."
What is our primary use case?
What is most valuable?
The most valuable feature is the ease of use. It is very easy to use.
It is very user-friendly.
There is also a chart store where we can download charts, which is extremely useful.
I don't believe it needs additional features. It appears to be adequate for the reporting tool. It appears to be fine.
What needs improvement?
The default parameters of the prompt could be improved by including a dynamic option. We are unable to select any default parameters or it is not dynamic, so we must manually select that prompt value. For instance, there is a year prompt, and if it needs to be changed, someone will have to open Microsoft BI in edit mode to update it. If you have a dynamic option, it makes things a lot easier.
For how long have I used the solution?
I have been using Microsoft BI for three years.
I work with the most recent update.
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What do I think about the stability of the solution?
Microsoft BI is a stable solution.
What do I think about the scalability of the solution?
We have not tried to scale this solution.
In our company, we have ten users.
We use this solution on a daily basis.
How are customer service and support?
We have not contacted technical support.
How was the initial setup?
The initial setup is very simple. It only takes five minutes to deploy.
Other than refreshing the dataset, it does not require any maintenance.
What's my experience with pricing, setup cost, and licensing?
Microsoft BI is not expensive. It is affordable.
There are no additional costs.
What other advice do I have?
If they are looking for a reporting tool that is easy to use and expandable in terms of charts, or new charts, they should use Microsoft BI, because there are many charts on the market that they can download and use very easily.
I would Microsft BI a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
Stable, easy to use solution for streamlining business processes
Pros and Cons
- "The solution is very easy to use."
- "This is a solution that I would recommend because it is easy to use and they will be able to streamline their business processes."
- "I would like for there to be some type of user manual that shows steps on how to navigate the solution."
- "I would like for there to be some type of user manual that shows steps on how to navigate the solution."
What is most valuable?
The solution is very easy to use.
What needs improvement?
I would like for there to be some type of user manual that shows steps on how to navigate the solution.
For how long have I used the solution?
This is my third year working with Power BI.
What do I think about the stability of the solution?
The product is very stable so far.
What do I think about the scalability of the solution?
The product is scalable. We currently have about two hundred users.
How are customer service and support?
I am satisfied with Microsoft's support.
Which solution did I use previously and why did I switch?
I did not use another solution previously.
How was the initial setup?
We have three support staff for maintenance.
What's my experience with pricing, setup cost, and licensing?
I believe that the price is reasonable, at least for an enterprise solution.
What other advice do I have?
This is a solution that I would recommend because it is easy to use and they will be able to streamline their business processes.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Power BI
April 2026
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Manager- Projects at a computer software company with 10,001+ employees
Dashboards are easy to use
Pros and Cons
- "The dashboards of Microsoft BI are easy to use."
- "We have used QlikView; Microsoft BI's dashboards are easier to use and not as complex."
- "Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it."
- "Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it."
What is our primary use case?
My company uses Microsoft BI's dashboards. We build them for the business and the operations team. We have four to five customers using this solution.
What is most valuable?
The dashboards of Microsoft BI are easy to use.
What needs improvement?
I would like to see the usability improved with Microsoft BI. Microsoft BI has its own challenges in terms of user interface and how quickly somebody can learn how to use it.
For how long have I used the solution?
I have been using Microsoft BI for four years.
What do I think about the stability of the solution?
Microsoft Power BI is stable compared to any other business subjects or any other tools.
What do I think about the scalability of the solution?
Any Microsoft project is scalable.
How are customer service and support?
Technical support has been good.
Which solution did I use previously and why did I switch?
We have used QlikView. Microsoft BI's dashboards are easier to use and not as complex.
How was the initial setup?
The initial setup of Microsoft BI is straightforward and easy to install. We install ourselves.
What other advice do I have?
I would recommend Microsoft BI. The dashboards are not that complex and are easy to use.
I would rate this solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Managing partner at a tech vendor with 1-10 employees
Low cost, good reporting, and simple installation
Pros and Cons
- "In my opinion, Microsoft BI is a low-cost solution, and it could be an interesting solution for a tourism company."
- "In my opinion, Microsoft BI is a low-cost solution, and it could be an interesting solution for a tourism company."
- "I believe the price should be degressive, and we should have a lower, or better unit price if we have more users."
- "In my opinion, it would be better for the price to be degressive by the user, and we should have a lower, or better unit price if we have more users."
What is our primary use case?
I am a reseller for Sage business solutions and will start to sell Microsoft BI.
Microsoft BI is primarily used for sales, financial, and production reports.
What is most valuable?
I believe that it's a good solution.
It is not an expensive solution. The price is very important in the solution selection process. In my opinion, Microsoft BI is a low-cost solution, and it could be an interesting solution for a tourism company.
For how long have I used the solution?
I have been using Microsoft BI for a few months.
As a cloud solution, we are always working with the latest version.
What do I think about the scalability of the solution?
In our company, we have five users.
The price is an important consideration when upgrading or adding new users. In my opinion, it would be better for the price to be degressive by the user. For example, if you have five users, you simply multiply five by the unit price to find the total cost of the solution.
I believe the price should be degressive, and we should have a lower, or better unit price if we have more users.
How are customer service and support?
I hadn't really needed Microsoft's technical support until now. We have not had any issues to resolve.
How was the initial setup?
The installation is not a difficult thing, it is very simple.
We only need one IT manager, to deploy this solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
What other advice do I have?
I would recommend this solution to others who are considering this solution, which is the reason that I will be selling it.
I would rate Microsoft BI an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Coordinator Latam at a construction company with 5,001-10,000 employees
Easy to share contents of reports
Pros and Cons
- "I like how it has the capacity to share the contents of the report easily."
- "When you have to scale up, you must pay double because you can't just scale up 10 or 15%; you need to double your extra storage, so it's really bad."
What is our primary use case?
We use this as a data validation tool.
How has it helped my organization?
It has improved the organization because now we can connect Power BI directly with the Microsoft team. So it creates a more direct feed among the teams.
What is most valuable?
I like how it has the capacity to share the contents of the report easily. The data validation is great, too. It's easy to learn, so it's easy to teach how to use the Power BI for a team, and it's easier to build the parts.
What needs improvement?
The performance, the ETL, is not so good. Also, I believe Power BI could improve how to add filters to the visualization dashboard because we don't see an easier way how to apply them. We can't filter the table directly, so we always have to do separate filtering for parts of the dashboard.
In the next release, I'd like to see the option to share personalized validation of the users, let them see one another. I'd also like to see the capacity to get filters in the table.
For how long have I used the solution?
I have been using this solution for about two years.
What do I think about the stability of the solution?
The stability is not so great because when you have to improve your performance, you have to double your storage, so sometimes it becomes very expensive.
What do I think about the scalability of the solution?
When you have to scale up, you must to pay double because you can't just scale up 10 or 15%. You need to double your extra storage, so it's really bad.
How are customer service and support?
The customer support is good, they have great technical support. Sometimes they can't help with some features, but most of the times that we've had a problem, they were able to solve it for us. So, it's good.
How was the initial setup?
The initial setup was straightforward. Really simple. The deployment took about a week.
What about the implementation team?
The reseller was Dell, who was great. I have no complaints about the seller. They have a good number of consultants that know all about Power BI, so getting help was easy.
What's my experience with pricing, setup cost, and licensing?
Licensing is done on a yearly basis, and it is a standard fee.
What other advice do I have?
I would rate this solution an eight out of ten. I would suggest using Power BI with a good detail tool behind it, and just using Power BI as a validation tool, not for the whole BI process.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at a tech services company with 51-200 employees
A generally uncomplicated installation, but stability fairs at only 70 percent
Pros and Cons
- "The solution is not that difficult to install, although this will vary with the experience of the person responsible for its installation."
- "The solution is not that difficult to install, although this will vary with the experience of the person responsible for its installation."
- "I find the solution to be 70 percent stable."
- "I would rate the stability of Microsoft BI at 70 percent. While the solution is scalable, it certainly has its limitations."
What needs improvement?
I would rate the stability of Microsoft BI at 70 percent.
While the solution is scalable, it certainly has its limitations.
What do I think about the stability of the solution?
I find the solution to be 70 percent stable.
What do I think about the scalability of the solution?
Although the solution comes with limitations, it is scalable.
How are customer service and support?
Technical support is not that bad, fairing in the average range.
How was the initial setup?
The solution is not that difficult to install, although this will vary with the experience of the person responsible for its installation.
What about the implementation team?
There are five people responsible for the deployment, their roles comprising a mixed bag, some of them being managers.
What's my experience with pricing, setup cost, and licensing?
Our customers definitely incur a licensing fee.
The only other cost, besides the licensing fee, would be to cover support.
What other advice do I have?
There are only three customers using the solution at present.
I always offer more than one solution and the person must choose which he feels best suits his needs. All solutions have plusses and minuses and these should be carefully weighed before one decides which one to go with. Once the client has settled on a solution, this is what I will go with. We are talking about Microsoft store. Generally speaking, our clients prefer to make use of Microsoft.
I rate Microsoft BI as a seven out of ten.
This rating is based on what we have observed about the solution thus far, although it may be amended over the next few months as we become more acquainted with it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Global Services Business Performance Management at a comms service provider with 10,001+ employees
Simple visualizations, frequent updates, and good support
Pros and Cons
- "The most valuable features of Microsoft BI are the variety of possibilities to connect to various data sources. The visualizations are easily done, have useful rollover functions, and there are continuous updates being made to the system. You can benefit from the various improvements."
- "The most valuable features of Microsoft BI are the variety of possibilities to connect to various data sources."
- "I'm missing collaborations functionality to operate or to work connected with multiple people on a data source or on virtualization. There should be more collaborations functions, such as in Confluence. We haven't explored the solution sufficiently in this area, but at this time it doesn't look sufficient."
- "I'm missing collaborations functionality to operate or to work connected with multiple people on a data source or on virtualization."
What is most valuable?
The most valuable features of Microsoft BI are the variety of possibilities to connect to various data sources. The visualizations are easily done, have useful rollover functions, and there are continuous updates being made to the system. You can benefit from the various improvements.
What needs improvement?
I'm missing collaborations functionality to operate or to work connected with multiple people on a data source or on virtualization. There should be more collaborations functions, such as in Confluence. We haven't explored the solution sufficiently in this area, but at this time it doesn't look sufficient.
I would want one platform, which can be used for top management meetings where you see and comment on the data. That would be a perfect combination. Everybody has access, sees the status, the data, and the comments, and that will make life easier for us.
For how long have I used the solution?
I have been using Microsoft BI for approximately three years.
What do I think about the stability of the solution?
Microsoft BI is stable.
What do I think about the scalability of the solution?
I have found Microsoft BI to be scalable.
How are customer service and support?
The technical support from Microsoft has been good.
How was the initial setup?
The setup is good. Everybody can test and try the solution, it's not rocket science. There is a lot of training and courses available. We decided to have a separate workforce for that purpose which is doing nothing else than Microsoft BI every day in India. It has been very effective.
What other advice do I have?
I rate Microsoft BI an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Magnamious Systems Pvt. Ltd.
I like how the Query Editor lets me manipulate the data
Pros and Cons
- "I like how the Query Editor lets me manipulate the data, and the available visuals are good. You can do everything using the UI."
- "I like how the Query Editor lets me manipulate the data, and the available visuals are good."
- "Integration with artificial intelligence would help. Humans take time to review the data and eliminate errors. Artificial intelligence based on machine learning and understanding can bring the same functionality."
- "Integration with artificial intelligence would help. Humans take time to review the data and eliminate errors."
What is most valuable?
I like how the Query Editor lets me manipulate the data, and the available visuals are good. You can do everything using the UI.
What needs improvement?
Integration with artificial intelligence would help. Humans take time to review the data and eliminate errors. Artificial intelligence based on machine learning and understanding can bring the same functionality.
For how long have I used the solution?
I've worked with Microsoft BI for a few years.
What do I think about the stability of the solution?
Power BI has been stable so far.
What do I think about the scalability of the solution?
Power BI is scalable.
How are customer service and support?
I haven't called technical support about Power BI. I've consulted the documentation when necessary and checked blogs to rectify my issues.
How was the initial setup?
It's fairly easy to set up Power BI.
What's my experience with pricing, setup cost, and licensing?
I think the price is fair, but I can't speak for most Indian customers.
What other advice do I have?
I rate Microsoft Bi nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Updated: April 2026
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