Microsoft Remote Desktop Services Reviews

We use it for file repositories, project sharing with Teams, and most of our business intelligence work. We manage around 30 to 40 projects using these resources, mainly on SharePoint.

We use SharePoint here since we're a public university. We have access to all Microsoft platforms. Also, we use Google for email, but they're restricting access for public universities, so we're mostly migrating to Microsoft.

It works well and supports remote work. People can work from home and easily share information. The platform is robust enough for our needs.

We have research projects where students can connect to computers and remotely monitor long experiments, such as charging and recharging cycles of batteries. They don't need to be physically in the lab, which is a good benefit.

It integrates well with existing security and compliance measures

Teams component can be a bit cumbersome to use. It takes some time to get it working as expected, but it's fine once you get used to it.

It is used daily in my university. 

It's scalable enough for our needs and very reliable.

Customer service and support were available whenever we needed them. It was always there. We didn't had any issue. 

Positive

The initial setup is easy. It was easy to set up. 

I would recommend it. The core features are very effective, especially for running an organization with geographically distributed people.

Overall, I would rate the solution an eight out of ten. 

I needed the solution to connect to a service. I need fixed IPs. When I'm working from home, I have a dynamic IP. One of our clients has opened a server with a fixed IP for us. We connect to the server using Microsoft Remote Desktop Services.

The solution makes remote work possible. It has made my life easier because I don't have to travel. I can use it from anywhere.

I did not face any problems with the product’s performance. It is stable. The solution is easy to use. The application publishing feature is simple. The tool establishes a simple funnel to the server.

The stability could be improved.

I have been using the solution for 1.5 years.

I rate the tool’s stability a 9 out of 10.

Scalability is not an issue.

The initial setup is easy. The deployment took 10 minutes. I can do the deployment myself. The deployment was not very hard because the tool is part of Windows. We need to set up some parameters with the remote server. They are quite simple steps. I received credentials from the server operator and used them as parameters during the setup. We can reach all the physical servers using the tool.

The tool enables me to work without traveling.

We do not have to pay for the product.

I don't know whether setting up a two-factor authentication in the product is possible. It is quite simple to access the remote server if the setup is done properly. Overall, I rate the product a 9 out of 10.

The solution is a remote desktop service to connect outside our company.

The most valuable feature of Microsoft Remote Desktop Services is that it scales well.

I have been using Microsoft Remote Desktop Services for approximately eight years.

The reliability of the solution could improve.

We have approximately 60 to 400 people using the solution.

I rate the scalability of Microsoft Remote Desktop Services an eight out of ten.

We previously used VMware and switched to Microsoft Remote Desktop Services because the price was lower.

The initial setup of Microsoft Remote Desktop Services was done by our company.

We are going to discontinue the use of this solution within a few months.

The newer versions of the solutions work better than the older ones.

I rate Microsoft Remote Desktop Services a seven out of ten.

We primarily use the solution for security purposes. For example, blocking copy-paste.

The solution works well as a remote desktop. 

The security is good. It can block copy-paste attempts. 

It's a straightforward product.

The user interface is good. It's just a plain Windows interface. It's easy to understand. 

It is very easy to set up.

There isn't any feature missing.

I don't like Windows too much. The whole idea of the remote desktop is nonsense in the Unix world.

The pricing could be better.

I've been using the solution for 20 years. I've used it for two decades or so. It's been used by me for a long time. 

While the solution is stable, it is sometimes slow. I'd rate the stability at eight out of ten. It is mostly reliable.

Windows isn't really scalable. I'd rate it six out of ten in terms of scalability.

We use the solution enterprise-wide. We likely have 100 people using it. We do not have plans to increase usage.

I've never used technical support in the past.

I have used Citrix in the past as well. I used it for different use cases. We like Microsoft for its small-scale simplicity. It is not VDI, per se. It's just a remote desktop.

The initial setup is very simple and straightforward. The product is very simple. 

Its deployment only takes a half-day. The software makes everything very easy. you just buy the license and install it. I'm not very technical and therefore don't know all of the steps. 

One person who is knowledgeable can handle the initial setup. Typically, it doesn't require anyone with high skill levels. 

We can handle the setup ourselves. 

The ROI isn't the best as it is a pretty expensive product. 

You do need to pay for a license and it is expensive. We have a perpetual license. The more users you have the more expensive it can be.

We are using the latest version of the solution. We are using the solution that comes with the Windows Server between 2019 and 2022.

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

The users connect to a central server and share the physical or visual server resources. They use the remote desktop environment for office documents, operations, and company-specific programs.

The solution works perfectly. The tool shares computer resources perfectly. It provides the necessary security options.

When we update the environment, we face problems sometimes, and the users cannot use the system.

I have been using the solution for about 10 years.

The tool is stable. Sometimes, the updates break the system.

The tool is very scalable. We can add and delete objects from the environment easily. We have approximately 500 users.

The setup is straightforward. It is easy to deploy. Microsoft provides the necessary documentation, including detailed steps to install and configure the servers. The deployment process can be improved. It can be made more easier.

The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.

We don't use any support because we can easily find online documents to solve our issues. I recommend that everybody use the product. If any company wants to share one computer’s resources with many users, they can choose Microsoft Remote Desktop Services. Overall, I rate the product an eight out of ten.

I use the tool to switch to my company’s Windows desktop from my personal system.

The product saves time. It is convenient to use. It is a smart solution. The security is good.

The stability must be improved.

I rate the product’s stability a six out of ten.

We have a bunch of users.

The installation is easy. It took five to seven minutes. The solution is cloud-based.

We can do the deployment ourselves. We install an application and connect to the server. We must provide our credentials to connect to the tool.

People who want to use the product must do a bit of research before making a decision. We faced compatibility issues since some users were using different operating systems. So, our organization asked us to use Microsoft Remote Desktop Services. Windows is a very common operating system used all over the world. Overall, I rate the solution a six out of ten.

We have some of our client applications deployed onto the RDS platform, and we need to test those applications through RDS Web Access. We need to test how external users access these applications from different networks, like the cloud gateway or external locations. As a part of the QA team, I need to check if users can access the applications without any issues.

Basically, I also work with Citrix, and I think the most important thing is getting access to Citrix. Microsoft developed the RDS solution for this purpose, and we don't see any issues accessing applications from Microsoft RDS. It's a good solution.

Users have reported that sometimes when we try to initialize an application, the session disappears one out of ten times. So, maybe it can be one of the areas of improvement. We are still investigating the issue, but we believe it might be due to a network or server issue.

Because this was the only issue I experienced was with the initialization of the session, which affected the stability of the service.

It's a project-based thing for me, so I move into different technologies depending on the project. I worked on Microsoft in June, and now I am into RDS. Currently, I am working on a project for RDS, and once that's done, I may move on to another technology. So, I've been using RDS for around three to four months.

It is stable, but users have reported that sometimes when we try to initialize an application, the session disappears one out of ten times. So we have to download the session file again and re-initiate the session. This issue occurs occasionally, and we must click on the application to reinitialize the session.

We are actually trying to get some insights on the issue with the initial initialization of sessions from the architect, also.

Overall, I would rate the stability a seven out of ten because we still need clarity from the architect. Is it something in the world of technology, or do we have the same issue? Or is it something that we are getting this issue because we moved to a new enrollment? We are just awaiting that.

It is scalable. Currently, we have 19 host servers, and each host is serving around 20 sessions or so.

I would rate the scalability an eight out of ten, where ten is very scalable. I haven't compared it with other solutions, but as an end-user, I believe it is quite scalable.

We have around 600 people, but about 300 to 400 users use the solution concurrently. Nowadays, we are using it regularly due to people working from different locations, but previously it was mainly used when people were working remotely from home.

The customer service and support team is good. 

Positive

The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy.

I would rate the setup around eight because I haven't compared it with other tools yet. But overall, I'm comfortable with the solution.

For the deployment process, in the current scenario, we have this solution from one vendor, and we are migrating it to a new platform. So it's not a complete configuration but rather a lift-and-ship process from one platform to another. We've been working on it for a long time.

We have around four to five people for the deployment and about four to five people for testing the applications after migration. There are a couple of architects who are looking into all the configuration changes in the lift-and-ship process. And there are also a couple of managers and a few quality assurance people.

For maintenance, the client has a partnership with Microsoft for maintenance as part of this deployment.

I would recommend the solution to people, especially for its security aspects and device compatibility.

I would give it a nine, it's good overall.

We have many customers that are using Microsoft Remote Desktop Services for publishing internal applications through the services. The process involves virtualizing applications for internal and external users and making them accessible through Microsoft Remote Desktop Services and reverse proxy services. By doing so, users can indirectly access the applications without logging into the server directly. The solution is used mostly for external company users.

Microsoft Remote Desktop Services has helped the security posture of the organization by not exposing its internal applications. instead of giving internal direct access to their internal apps. They give access to only a secondary server with limited access to internal applications.

The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration.

The solution can improve the policies of the solution.

I have been using Microsoft Remote Desktop Services for approximately 15 years.

The stability of Microsoft Remote Desktop Services is good.

Microsoft Remote Desktop Services is scalable, we are able to have more licenses or increase the load if needed.

The solution is straightforward and we have not had any problems needing to contact support.

I have not used a similar solution to Microsoft Remote Desktop Services.

The initial setup of Microsoft Remote Desktop Services is simple. It only takes a few clicks of the mouse to complete.

The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements.

For customers who already have the Microsoft EA framework, the license for enhancing internal security when publishing web and internal applications to both internal and external users is readily available. By using this feature, customers can ensure that their applications remain secure without compromising access to their users. This eliminates the need for direct access, thereby enhancing the overall security of their systems.

I would recommend this solution to others.

I rate Microsoft Remote Desktop Services an eight out of ten.