Microsoft Remote Desktop Services Reviews

It's simple and easy to use.

We've been providing Microsoft Remote Desktop Services for about 15 years.

Remote Desktop Services doesn't scale well. 

Microsoft support could be more accessible. They address issues quickly, but it's hard to reach them.

Installing Remote Desktop Services is straightforward. The basic deployment took about one workday. One engineer could handle it.

We have a monthly license.

I rate Microsoft Remote Desktop Services five out of 10. I would recommend it. 

We're using Microsoft Remote Desktop to remotely log into computers via terminal services.

Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions.

About a year.

Installing Microsoft Desktop Services is straightforward. It was handled by the vendor. 

I rate Microsoft Desktop Services eight out of 10. At the moment, I wouldn't recommend it to others. 

We use the latest update. 

The solution should have better security. 

It is overpriced.

The solution lacks stability.

We have scaled the solution and find this easy to do.

While the Microsoft support is good, it would be nice if they would have faster response time. 

The initial setup is difficult and there is a lack of adequate documentation. The process should be simplified.

The solution is overly expensive. 

Overall, the solution is good.

I would recommend it to others.

I rate Microsoft Remote Desktop Services as a nine out of ten.

We use this solution to test the conductivity from the user to the server equipment.

The most valuable features of the solution are ease of use and the simple environment.

There could be some improvement in the integration of the solution.

I have used the solution for approximately one year.

The solution is very stable.

I have found the solution scalable. We have approximately four people using this solution in my organization.

The installation is easy and the full deployment takes approximately eight hours.

The solution works very well for us and I recommend it to others.

I rate Microsoft Remote Desktop Services an eight out of ten.

We are using Microsoft Remote Desktop Services for small-scale virtual desktop applications. It is utilized for normal desktop usage.

This solution saves us time and money because running applications directly on the server means that we can use lower-priced, entry-level computers for the users.

The most valuable feature is performance. We run all of our applications on the server and access them using this product, which is must faster than upgrading all of the desktops.

It could be made simpler from a management perspective.

It should be easier to set it up for desktop printing.

We have been using Microsoft Remote Desktop Services for about five years. When we started using this product, it was called Terminal Services.

This product is quite stable and we have never had any problems with it.

Given our usage, we have not had to deal with scaling this product.

I've worked with VMware Horizon and Citrix before.

VMware Horizon is easier to manage, although the Microsoft product is easier to install than other solutions.

The initial setup is relatively easy. In that regard, Microsoft is easier to install than the VMware ones that I've worked with, as well as Citrix.

We set everything up ourselves and I haven't had the need to consult anybody else for technical support.

The pricing could always be improved.

Overall, this product works well, it is fine for the purpose that we use it, and I recommend it.

I would rate this solution an eight out of ten.

Our use case is two-fold. We use it for securing workplaces in our on-premise environment for remote users. We also use it for management. We manage most of our environments from a secure remote desktop in our data center. We connect through a remote desktop gateway with a two-factor application installed there.

The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application.

Its look and feel could be updated.

In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image.

I have been using this solution for eight years.

It is very reliable.

It is very scalable. At the moment, we have around 2,000 users.

We have a Premier support contract, and it works great.

Its initial setup was straightforward. Because of COVID-19, we had to deploy workspaces for our users. It was fairly simple to deploy our RDS farm so that our users could work safely from home.

Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing.

I would recommend this solution. I would rate Microsoft Remote Desktop Services an eight out of ten.

When I'm in the office I use the solution to connect to another server to look at files or services that are running, things like that. When working from home I use it to connect to our VPN and then to my work computer and pretty much do everything that way. I'm a senior software analyst at an educational institution and I believe we have a partnership with Microsoft. 

Because of Covid, the solution has given those stuck at home the ability to continue working.

I think the price of this product is great. The solution allows me the option of using two monitors. I like the screen draw in Remote Desktop, it's better than GoToMyPC, which I've used previously although the improvement could also be related to a better internet connection over the past six months. 

It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it. The internet is always going to go down and the product seems to notice that it's down before my VPN notifies me that it's gone down. You're working and nothing's happening and it takes time to get the notification. 

For an additional feature, I'd like to see Remote Desktop specify which computer Zoom meetings will run on. I've joined a couple of sessions from home, and when I turn on my video, all you see is my empty desk chair at the office.

I've been using this solution for six months. 

The solution is stable. 

Scalability is not really relevant but the solution is used by a fair number of the IT staff. 

I've never needed to use technical support. 

I previously used GoToMyPC because I used to do upgrades from home at night. We were paying for that solution which wasn't necessary with the free Microsoft option. I used both of them for a short time and realized Remote Desktop really seemed to draw the screen better and also everybody else was using it. 

The initial setup is straightforward. You've got to have the IP address of the computer you're connecting to - in our organization it's managed by our network manager.

I would recommend this solution. 

I rate this product an eight out of 10. 

I am using this product to do my PowerPoint presentations, keep my records, and perform my database queries.

I also use it for integration.

Everything is really good and it works well.

It has all of the features, for example, Microsoft Office, and PowerPoint. It integrates well between Microsoft PowerPoint and Excel, where you can edit the PowerPoint presentation in Excel. It's a feature of integration.

The user interface needs improvement.

I have been using this solution for ten years.

This solution is stable. It works well.

We have approximately 5,000 users in our organization.

I have not used technical support yet.

Previously, I did not use another product. I have only used Microsoft.

The initial setup was easy, I did it from scratch. 

It took 15 minutes to deploy.

We have technical people to maintain this product and we contact Microsoft whenever we need to.

I implemented this solution myself.

It's not an expensive product.

I plan to use this product in the future. It's something that is important in my life.

Most of my friends use this product and I recommend it.

I would rate this solution a ten out of ten.