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Azure Virtual Desktop vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Virtual Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Virtual Desktop Infrastructure (VDI)
5th
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
86
Ranking in other categories
Remote Access (3rd)
 

Mindshare comparison

As of March 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Azure Virtual Desktop is 10.8%, up from 2.7% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 5.9%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Microsoft Remote Desktop Services5.9%
Azure Virtual Desktop10.8%
Other83.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

RC
Senior Advisor at a financial services firm with 1,001-5,000 employees
Enhanced collaboration and security with seamless remote access has transformed work efficiency
We can integrate anything with Azure Virtual Desktop from an application perspective. The App-V has evolved into MSIX. To deliver an application to Azure Virtual Desktop, MSIX can be used by expanding it as a virtual hard disk and attaching it to the virtual machine. When this is done, users who need the application will have immediate access through Active Directory group assignment. One challenge with Virtual Desktop infrastructure is application delivery. From an infrastructure perspective, it's beneficial as we can have a fallback point - if one machine is down, we can have a disaster recovery site for redirection. The delivery of applications is a tedious process. Microsoft is working on building new products for efficient application installation. This feature might be included in upcoming releases. Currently, it's burdensome for IT administrators to create applications compatible with Virtual Desktop infrastructure, unlike traditional machines where direct installation is possible.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto-scaling option allows provisioning additional virtual desktops based on user demand, making it scalable and flexible."
"Azure Virtual Desktop is stable and provides a 100% stable experience."
"I rate the overall solution nine out of ten."
"Absolutely, this solution is probably the leader in its field."
"The biggest advantages are the price and flexibility."
"The integration of Microsoft 365 and Microsoft Teams within Azure Virtual Desktop helps customers enhance collaboration because it works seamlessly."
"The best feature is scalability, as it can be used from anywhere."
"This integration enhances productivity 100%, as it makes it much easier for us to give access to external third parties to work with us for collaboration."
"It's part of the Microsoft Operating system and is free."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"In terms of the valuable features, I like the profile, the new version is really good."
"Microsoft Remote Desktop Services is stable and reliable."
"It allows employees to log on to corporate resources remotely."
"We have scaled the solution and find this easy to do."
"The solution now includes a multi-screen feature which is great."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
 

Cons

"I would like to see built-in proxy and internet filtering."
"There are challenges when upgrading the OS from Windows 10 to Windows 11, such as facing a black screen during testing. It is essential for Microsoft to ensure better testing and smoother transitions when decommissioning previous versions."
"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"The delivery of applications is a tedious process."
"One of the issues I had was the ability to add an internet proxy. I would like to see built-in proxy and internet filtering."
"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"It takes too long to get a return call."
"The initial setup of Azure Virtual Desktop overall is complex. The complexities I've noticed are with application optimizations, and it can get complex by meeting customers' security requirements."
"The performance depends on connectivity."
"I rate Microsoft's customer service support a two out of ten. In general, Microsoft has poor support."
"I suggest some improvements for Microsoft Remote Desktop Services, such as introducing redundant gateways or better bandwidth access to reduce the frequency of remote connection breaks, especially during larger sessions with clients where I often need three or four remote sessions."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"The performance of Remote Desktop Services could be better."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Sometimes, the updates break the system."
"The only problem I see is that when I am connected, there is a certain lag because of the network."
 

Pricing and Cost Advice

Information not available
"The solution has a perpetual license and it is purchased upfront."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The cost is fair."
"Although not an expensive product, pricing is always something that can be improved."
"The pricing is moderate."
"It's not an expensive solution."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Outsourcing Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Virtual Desktop?
The usual amount customers pay for this tool varies. I have seen large deployments catering to 500 or 700 users. Enterprises do use it, and they pay quite a bit for this.
What needs improvement with Azure Virtual Desktop?
I see areas for improvement in Azure Virtual Desktop, specifically regarding cost, as it is a little bit expensive. However, when you account for replacing dedicated hardware and the maintenance it...
What is your primary use case for Azure Virtual Desktop?
We use RDP with Azure and have some virtual desktops. A major use case for Azure Virtual Desktop is that we give access to external consultants so they can access our information and interact with ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services was that the licensing was acceptable, but I think the cost was fair.
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because when I am connected to a larger screen like an external monitor, the window for remote desktop is not able to fill the screen entirely bu...
 

Also Known As

No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Information Not Available
Bank Alfalah Ltd.
Find out what your peers are saying about Azure Virtual Desktop vs. Microsoft Remote Desktop Services and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.