In my company, we have dedicated servers for our project, so we used to do the compliance on those servers, and we had to patch them using Intune. Recently, my company started using ManageEngine Desktop Central for some of the projects. Users have to keep the tool updated to the latest versions.
Technical Lead at ESDS Software Solution Pvt Ltd.
The most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use."
- "The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is that it is easy to use.
It offers a friendly UI, so my company does not have to do the coding every time one wants to use the device. It is feasible for our company to use the product. If you have to perform any operations anywhere, you don't have to open the command prompt and run the command. There are features like PowerShell and batch scripting, but those are for the server part.
The current versions offered by the product are really great. I like to work on them.
The product's most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution. Microsoft Defender and some of the other firewall products can be considered some of the most critical services offered by Microsoft Windows.
What needs improvement?
The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required. I feel that the product's scalability can be improved.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for three years.
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Microsoft Windows Server Update Services
March 2025

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What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine to ten out of ten.
How was the initial setup?
The product's initial setup phase is straightforward, and there is no need to get involved in complex operations. You just have to select the partition, install the OS, and do a few clicks, after which the product gets installed, and you are able to work on it.
The solution can be deployed on either the cloud or on an on-premises model since both are easy.
What's my experience with pricing, setup cost, and licensing?
For my home appliances, I have to make certain payments to use the product. In my company, there is a team that takes care of the licensing part associated with the tool.
What other advice do I have?
I recommend the product to those who plan to use it.
I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Lead at 0
Helps to make updates concerning security and other things but improvement is needed in reporting
Pros and Cons
- "The tool has only one feature, which is updates."
- "Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities."
What is our primary use case?
We can use the tool monthly to make updates concerning security and other things.
What is most valuable?
The tool has only one feature, which is updates.
What needs improvement?
Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities.
For how long have I used the solution?
I have been using the product for 15 years.
What do I think about the scalability of the solution?
Microsoft Windows Server Update Services is scalable. My company has around 1000 systems.
How was the initial setup?
Microsoft Windows Server Update Services deployment is easy. You must go to the Windows features and configure the system. Then, you can install the updates. Once installed, you can start configuring the required settings. All these configurations are straightforward and can be set up in the Windows Update System Server console. Once it is set up, it downloads all the updates from Microsoft. It will then deliver the updates to the system based on our policies and rules.
What about the implementation team?
The solution's deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems.
What other advice do I have?
You can get the tool as a default feature in Windows. You can manage everything from one single place using WUSS. It's free and comes with Windows, but you must buy a license. I rate the overall product a seven out of ten. The solution requires people with experience in systems.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Windows Server Update Services
March 2025

Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
851,604 professionals have used our research since 2012.
Assistance Manager, ICT Communication at ELNG
Enables automated patch management process and has a straightforward setup process
Pros and Cons
- "The platform provides good value in terms of time and effort by eliminating the need for manual patch management."
- "The platform’s dashboard and reporting features need enhancement."
What is our primary use case?
We use the product to manage patch updates for servers.
What needs improvement?
The platform’s dashboard and reporting features need enhancement.
For how long have I used the solution?
We have been using Microsoft Windows Server Update Services for 15 years.
What do I think about the stability of the solution?
I rate the platform’s stability an eight out of ten.
What do I think about the scalability of the solution?
We have 400 Microsoft Windows Server Update Services users in our organization. It is a scalable platform. We never had any issues related to scalability.
How are customer service and support?
The technical support team could have extensive knowledge about the application.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. We began by thoroughly reviewing the installation manual to gain a clear understanding of the prerequisites and requirements for the application. We started preparing servers and integrations, followed by deploying the agent across all machines to centralize management through WSUS. It takes time to understand specific criteria to be deployed automatically.
What about the implementation team?
We implemented the product ourselves.
What other advice do I have?
The implementation of Microsoft Windows Server Update Services (WSUS) has significantly improved our patch management process by shifting our approach from reactive to proactive. We can automate the process instead of relying on manual methods.
The platform provides good value in terms of time and effort by eliminating the need for manual patch management. It gives us more time to concentrate on other aspects of the project.
We encountered a few technical issues with the application related to deployment agents and operating system compatibility. We were able to overcome the challenges by escalating the case to the engineers.
I recommend the product to others as it is an easy-to-use patch management or deployment monitoring system. It is the best solution for all business use cases. However, I advise others to understand their business requirements before making the purchase decision.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Manager at a retailer with 11-50 employees
Provides good reporting features, but the approval process must be improved
Pros and Cons
- "We can track the updates of the PC and servers."
- "The approval process must be improved."
What is our primary use case?
We use the solution for the internal server. We use the tool to push Windows updates to the computers. It is mainly for internal patch management. We use the tool to manage updates across different server environments.
What is most valuable?
We can track the updates of the PC and servers. The reporting features are good. The testing and reporting processes are better than those of other tools.
What needs improvement?
The policies must be made easier. The tool must allow users to update the policies. Currently, we can only create policies and update a few things in them. The product must provide more functions. The approval process must be improved. Currently, it is a very simple process. We just approve security updates and critical updates. Other vendors have better approval processes.
For how long have I used the solution?
I have been using the solution for many years.
What do I think about the stability of the solution?
I rate the tool's stability nine out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability eight out of ten. Most of the time, we have only one server for the whole organization. We have 500 computers.
How are customer service and support?
The support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment process is very straightforward and easy.
What's my experience with pricing, setup cost, and licensing?
The price is medium. The tool could be cheaper.
What other advice do I have?
We recommend the tool to our customers unless they specifically require a different solution. Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Global Cybersecurity Presales Domain Lead Architect at Eviden France
An affordable solution that can be used to have a central location for patch management
Pros and Cons
- "Microsoft Windows Server Update Services is an easy-to-use and stable solution."
- "The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches."
What is our primary use case?
The solution is used to push the patches, have a central location for patch management, attach all your service infrastructure, keep up to date, and serve security updates.
What is most valuable?
Microsoft Windows Server Update Services is an easy-to-use and stable solution.
What needs improvement?
The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches.
For how long have I used the solution?
I have been using Microsoft Windows Server Update Services for several years.
What do I think about the stability of the solution?
Microsoft Windows Server Update Services is a very stable solution.
I rate Microsoft Windows Server Update Services a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Windows Server Update Services is a scalable solution. Around 60 to 70 users use the solution in our organization.
How are customer service and support?
The solution's technical support is great.
How was the initial setup?
The solution's initial setup is pretty straightforward.
What about the implementation team?
The solution's deployment takes around three months. The solution can be deployed in-house depending on how strong the IT department is within the organization.
What's my experience with pricing, setup cost, and licensing?
Microsoft Windows Server Update Services is not an expensive solution.
What other advice do I have?
I would recommend the solution to other users. If someone wants a less costly solution and doesn't want to invest too much in licenses, they can choose Microsoft Windows Server Update Services. The solution is more suited for small businesses, not huge enterprise customers.
Overall, I rate Microsoft Windows Server Update Services a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
system engineer at Yaşar Holding
Performs well and can be used to update servers
Pros and Cons
- "The solution performs well."
- "We have some problems when we update the servers."
What is our primary use case?
We use the solution to update servers and clients.
What is most valuable?
The solution performs well.
What needs improvement?
We have some problems when we update the servers.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The tool is scalable. We have approximately 1000 users in our organization. We have about 20 people in our technical team.
How are customer service and support?
We contact support if we face any errors. We get support from the integrators.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was complex. Sometimes, if there is an error, it takes a very long time to correct it.
What about the implementation team?
The deployment can be done in-house.
What other advice do I have?
We can use ManageEngine instead of Microsoft. I recommend the solution to others. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Trigonova GmbH
Easy-to-use interface and manages updates for all Microsoft operating systems, including client and server versions
Pros and Cons
- "It's a scalable product."
- "The database could be improved. In large environments, for example, we often get problems with reporting."
What is our primary use case?
I use it to update.
How has it helped my organization?
It's free, easy to implement and use. It supports all the Microsoft operating systems, not only our systems but also the clients.
What is most valuable?
The easy way to use it is the biggest benefit.
What needs improvement?
The database could be improved. In large environments, for example, we often get problems with reporting.
For how long have I used the solution?
I have been using it for over ten years.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten because stability depends on the size of the environment. If we use it in a small environment, with less than 200 devices, there are no problems.
We are using it in small companies and medium enterprises.
What do I think about the scalability of the solution?
It's a scalable product. I would rate the scalability an eight out of ten.
How are customer service and support?
The support could be improved, but it's a free product. So, we can't expect too much.
The Microsoft support service calls have long wait times to solve issues or even recognize them.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is quite easy. To deploy it completely it took about four hours for installation and configuration.
What about the implementation team?
Only one person is enough to deploy. It does require maintenance , but not a lot. It's quite easy to update the system itself.
The main problem is the database, and the solution doesn't work well in larger environments. But even then, installing a new solution is quite easy, which is also a benefit.
What was our ROI?
It helped automate the process of updating our Windows operating systems and also our Windows or Microsoft software components, like SQL Server, Exchange servers, Office products, and so on.
What's my experience with pricing, setup cost, and licensing?
It's part of the main operating system. So, I use it for free.
What other advice do I have?
It's a quite good product. If you use it in an environment with less than about 200 managed devices, it is a good product.
Overall, I would rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT systems engineer at VeriFone
A pretty stable and scalable product that is easy to deploy and provides excellent features
Pros and Cons
- "PowerShell is a valuable feature."
- "The product must improve its support."
What is most valuable?
PowerShell is a valuable feature.
What needs improvement?
The product must improve its support.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is pretty stable. I rate the stability an eight and a half out of ten. Sometimes, we have minor issues.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten.
How are customer service and support?
I opened a ticket with support two weeks ago. There have been only two email conversations between me and the team regarding the ticket. There have been no other responses. The support team is normally good.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is very easy to deploy the product.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: March 2025
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