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Imtiyaj Jamadar - PeerSpot reviewer
Information Technology Executive at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 10
Sep 18, 2024
Effortlessly maintains network security with essential patch updates and minimal operational disruptions
Pros and Cons
  • "We use the security patch-level services provided by Microsoft. This is essential for keeping our network secure."
  • "Microsoft should address the issue where some updates cause the blue screen (BlueDump) error in the server OS, which is not supported in the hardware."

What is our primary use case?

In our network, we have configured two methods. One is Symantec's GUP server on the graph of the server, which is directly updated with OSHS and server update packages. The second method is the WSUS server, which is connected to Active Directory and is a client within our network. It automatically updates Windows patches and services.

How has it helped my organization?

Operationally, our team in Haridwar updates the Windows services and critical patches on their end. We monitor the Windows Server patches to ensure they are updated and functional, minimizing operational disruptions and enhancing network performance.

What is most valuable?

We use the security patch-level services provided by Microsoft. This is essential for keeping our network secure.

What needs improvement?

Microsoft should address the issue where some updates cause the blue screen (BlueDump) error in the server OS, which is not supported in the hardware. Removing unsupported patches or providing solutions directly would help mitigate this issue.

Buyer's Guide
Microsoft Windows Server Update Services
January 2026
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I have over ten years of experience working with the solution.

What do I think about the stability of the solution?

We face stability issues with some critical patches, which are not supported by the hardware. Accepting this issue, everything works well.

What do I think about the scalability of the solution?

I rate the scalability of Windows Server Update Services as a ten out of ten.

How are customer service and support?

We have some experience with Microsoft technical support, but I am not satisfied with their service. They often do not provide proper solutions and direct us to various resources without resolving the main issue.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We use Symantec GraphUpdate, which remotely updates Windows patches and services.

How was the initial setup?

The setup experience is good overall. However, sometimes we face technical issues that require us to search for solutions externally.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is managed by our purchase department, however, it is deemed a good solution overall.

What other advice do I have?

I recommend using Windows Update Services to IT administrators. It is a user-friendly system with minimal challenges in updates or services.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
Real User
Dec 5, 2022
Easy to download and patch but needs to be a generic patch management solution
Pros and Cons
  • "We can easily download particular patches, and we can apply them on a group basis and policy basis."
  • "They should offer patch management across platforms."

What is our primary use case?

We use the solution primarily for patching. It is a very crucial activity in terms of maintaining up-to-date images and safeguarding the operating system from different bugs and avoiding crashes. We keep everything updated, including security patches. We have multiple servers based on different flavors of Windows Server and different versions also from 2008, 2012, 2016, 2019, and 2022.

Based on the policy, we deploy patches on whichever particular Windows Server on the required schedule.

How has it helped my organization?

Patch and security management is a very crucial activity. It is actually periodical and it should be done on a monthly basis or a weekly basis, depending on the requirement. Maintaining the patching to the latest version is a very crucial and difficult task. It's helped us to maintain patch management cycles.

What is most valuable?

We can easily download particular patches, and we can apply them on a group basis and policy basis.

It is stable.

We can scale the product.

What needs improvement?

We have a web-based GUI and can access it from other systems, also. We can always update all the policies and patches with ease if there is a good GUI. They need to continue to offer the GUI interface to make patching easier.

They should offer patch management across platforms.

They should also include application software. Catered options should be included for different applications. They should offer a generic patch management solution for general applications.

For how long have I used the solution?

I've been using the solution for more than ten years. 

What do I think about the stability of the solution?

This is a stable solution. We don't find many bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The solution is scalable. We can add multiple Windows Servers in the groups. We handle between 400 and 500 (or more) devices.

We can easily scale up at any time just by adding servers to the updated services. 

How are customer service and support?

Technical support has been helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tried some different products, including ManageEngine Patch Management and Automox.

How was the initial setup?

The implementation process offers a moderate level of difficulty. It's not easy, nor is it complex. 

You need one Windows Server, at least for maintenance. 

What was our ROI?

We don't require the purchase of any commercial products for patch management and therefore aren't really investing anything. From the technical side, we can easily manage the patching and keep our system up to date, which is useful.

What's my experience with pricing, setup cost, and licensing?

In terms of licensing, it's a Windows Server feature, so it will come under the Windows Server. That said, we require some care licenses for that Windows Server.

What other advice do I have?

I'm using the latest version of the solution. 

New users need to precisely and carefully define the policies and catalogs at the outset. It's important to have everything aligned before deployment to avoid downtime. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Windows Server Update Services
January 2026
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Rafael Araujo - PeerSpot reviewer
Infrastructure and Information Security Supervisor at a retailer with 11-50 employees
Real User
Top 5
Oct 8, 2024
Efficient with cost-saving update deployment but needs enhanced patch management
Pros and Cons
  • "The most valuable feature of Microsoft Windows Server Update Services is its low cost, as it requires no additional licensing fees."
  • "There are several areas needing improvement, including the management of third-party patches."

What is our primary use case?

We have Microsoft Windows Server Update Services in place to deploy standard Microsoft updates. It does not allow us to update or patch other products, which is a limitation. We use it for the deployment of updates without additional costs.

How has it helped my organization?

Microsoft Windows Server Update Services allows us to deploy updates efficiently at no additional cost.

What is most valuable?

The most valuable feature of Microsoft Windows Server Update Services is its low cost, as it requires no additional licensing fees.

What needs improvement?

There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific times. If these areas were improved, Microsoft Windows Server Update Services could be more competitive.

For how long have I used the solution?

We have been using Microsoft Windows Server Update Services for more than ten years since it was in place when I joined the company.

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is very stable and does not require special maintenance.

What do I think about the scalability of the solution?

I do not have much experience with its scalability since our company size has not changed significantly, but it's easy to deploy additional servers if needed.

How are customer service and support?

We have not needed to contact Microsoft's customer service as the available documentation is comprehensive and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Windows Server Update Services and are now exploring Qualys for its added benefits, like a more comprehensive approach to vulnerability management.

How was the initial setup?

The initial setup of Microsoft Windows Server Update Services was straightforward and uncomplicated.

What about the implementation team?

One person can deploy Microsoft Windows Server Update Services; it does not require a team.

What was our ROI?

Since Microsoft Windows Server Update Services is free, we do not have any additional operational impacts, and there are no additional costs incurred with its use.

What's my experience with pricing, setup cost, and licensing?

Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.

Which other solutions did I evaluate?

I did not participate in the evaluation process for choosing Qualys, and therefore do not know what other options were considered.

What other advice do I have?

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pankaj Marathe - PeerSpot reviewer
Technical Lead at a computer software company with 501-1,000 employees
Real User
Top 20
May 29, 2024
The most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution
Pros and Cons
  • "The most valuable feature of the solution is that it is easy to use."
  • "The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required."

What is our primary use case?

In my company, we have dedicated servers for our project, so we used to do the compliance on those servers, and we had to patch them using Intune. Recently, my company started using ManageEngine Desktop Central for some of the projects. Users have to keep the tool updated to the latest versions.

What is most valuable?

The most valuable feature of the solution is that it is easy to use.

It offers a friendly UI, so my company does not have to do the coding every time one wants to use the device. It is feasible for our company to use the product. If you have to perform any operations anywhere, you don't have to open the command prompt and run the command. There are features like PowerShell and batch scripting, but those are for the server part.

The current versions offered by the product are really great. I like to work on them.

The product's most critical features for maintaining the security and compliance of our company's systems stem from the security updates provided by the solution. Microsoft Defender and some of the other firewall products can be considered some of the most critical services offered by Microsoft Windows.

What needs improvement?

The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required. I feel that the product's scalability can be improved.

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for three years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine to ten out of ten.

How was the initial setup?

The product's initial setup phase is straightforward, and there is no need to get involved in complex operations. You just have to select the partition, install the OS, and do a few clicks, after which the product gets installed, and you are able to work on it.

The solution can be deployed on either the cloud or on an on-premises model since both are easy.

What's my experience with pricing, setup cost, and licensing?

For my home appliances, I have to make certain payments to use the product. In my company, there is a team that takes care of the licensing part associated with the tool.

What other advice do I have?

I recommend the product to those who plan to use it.

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT department at a insurance company with 51-200 employees
Real User
Top 5Leaderboard
May 20, 2024
Helps to update the servers and has Active Directory feature
Pros and Cons
  • "The tool's most valuable feature is Active Directory."
  • "The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end."

What is our primary use case?

I use the tool to update the main servers. 

What is most valuable?

The tool's most valuable feature is Active Directory. 

What needs improvement?

The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end.

You need to define the space needed to download all the information, how to implement and apply it to your network, the deadline, and what to do with outdated data. For example, if something was downloaded now but isn't needed after a year, you must delete it. This is not an easy task. You must have some information, education, and training about this. If done correctly, everything will work perfectly.

What do I think about the stability of the solution?

I rate the Microsoft Windows Server Update Services' stability a ten out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. The number of users using Active Directory depends on the company. In my opinion, it is recommended to use it if you have at least around 20 users.

How was the initial setup?

Setting up the tool requires knowledge. It's not as simple as installing a client or an operating system. You need some education and understanding before implementing and setting it up.

I remember some steps for deploying the tool, but not all of them. You must have some knowledge about Active Directory and its procedures. You need to install the prerequisites, such as a DNS server. Sometimes, you will install it while installing Active Directory services on the Windows role. You must know the domain name and whether it is the first domain or a subdomain. You need this information before you start the setup.

What was our ROI?

You must expose your infrastructure to the internet, ensuring each server or client can use your internet bandwidth to download updates. By downloading updates to one point and then distributing them to all clients and servers from there, you minimize unnecessary traffic.

Without this central point, each client would download updates independently, increasing costs and traffic. The most valuable benefit is downloading updates once and applying them across all clients and servers in your infrastructure.

What other advice do I have?

You can manage daily users for administration, user, and domain policies. For example, how many days before you must change the password, how many characters the password must have, and the complexity of the password. These policies can be implemented and defined before being used for reports. If I remember correctly, there are no specific reports for this. You can see what policy is implemented and applied in your infrastructure. For example, you can trace and monitor users in the Windows events log.

I rate the overall solution a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mashood Atitebi - PeerSpot reviewer
Global Core Infrastructure Engineer at a manufacturing company with 10,001+ employees
Real User
Dec 13, 2023
A robust and stable platform for centralized update management enhancing system security
Pros and Cons
  • "The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
  • "One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated."

What is our primary use case?

The primary use case is for managing the distribution of updates within a corporate environment. However, SCCM remains the major tool for patching.

How has it helped my organization?

In the current era of heightened cybersecurity concerns, ensuring that your systems are consistently updated and well-protected is imperative. This solution becomes particularly crucial for services accessible to the public, especially those exposed to the internet—a condition that is increasingly prevalent for most entities today. It stands as one of the essential measures for safeguarding against potential cyberattacks.

What is most valuable?

The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability.

What needs improvement?

One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated. There's a suggestion that decoupling these integrated tools might be beneficial. This decoupling could involve separating services or options to provide more flexibility and potentially reduce costs, allowing for a more modular approach to the utilization of these tools.

For how long have I used the solution?

I have been using it for approximately twenty years.

What do I think about the stability of the solution?

The system is notably robust, particularly when utilized with Microsoft products. The stability is high, and it could be rated around eight out of ten.

What do I think about the scalability of the solution?

Scalability, particularly with the integration of cloud services, is notable. In the cloud environment, scalability is essentially bound by your budget—expanding resources as much as you're willing to invest. On-premises, however, scalability involves purchasing additional subscriptions and compute resources before increasing the number of servers, introducing a more upfront and structured approach to resource expansion.

How are customer service and support?

Technical support needs to be organized into different levels, starting with frontline support and extending to backend support. For the backend, a team of around four individuals is typically required to effectively manage those responsibilities.

How was the initial setup?

The initial setup of the system is complex. It requires the expertise of an individual who can set up and comprehend the intricacies involved. Even after installation, the configuration of processes, services, and other elements necessitates specific attention and configuration.

What about the implementation team?

Deploying the system requires the assistance of an expert, especially if you are not familiar with its nuances. The application is comprehensive, covering various aspects, and demands expertise in specific configurations for accurate setup.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is a component of the enterprise services associated with Microsoft. Given the multitude of features within the solution, it tends to be on the higher side in terms of expenses. While it might be relatively more expensive for smaller companies, larger enterprises can find it robust and capable of delivering significant value.

What other advice do I have?

I would suggest to evaluate your environment, analyze specific use case scenarios, and weigh the benefits the system provides. The suitability of this solution varies depending on the size of the organization. Overall, I would rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Lead at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Jun 11, 2024
Helps to make updates concerning security and other things but improvement is needed in reporting
Pros and Cons
  • "The tool has only one feature, which is updates."
  • "Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities."

What is our primary use case?

We can use the tool monthly to make updates concerning security and other things.

What is most valuable?

The tool has only one feature, which is updates. 

What needs improvement?

Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities. 

For how long have I used the solution?

I have been using the product for 15 years.

What do I think about the scalability of the solution?

Microsoft Windows Server Update Services is scalable. My company has around 1000 systems. 

How was the initial setup?

Microsoft Windows Server Update Services deployment is easy. You must go to the Windows features and configure the system. Then, you can install the updates. Once installed, you can start configuring the required settings. All these configurations are straightforward and can be set up in the Windows Update System Server console. Once it is set up, it downloads all the updates from Microsoft. It will then deliver the updates to the system based on our policies and rules.

What about the implementation team?

The solution's deployment can be done in-house. 

What's my experience with pricing, setup cost, and licensing?

We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems.

What other advice do I have?

You can get the tool as a default feature in Windows. You can manage everything from one single place using WUSS. It's free and comes with Windows, but you must buy a license. I rate the overall product a seven out of ten. The solution requires people with experience in systems. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OğuzKalaycı - PeerSpot reviewer
system engineer at a recruiting/HR firm with 5,001-10,000 employees
Real User
Top 5Leaderboard
Jan 8, 2024
Performs well and can be used to update servers
Pros and Cons
  • "The solution performs well."
  • "We have some problems when we update the servers."

What is our primary use case?

We use the solution to update servers and clients.

What is most valuable?

The solution performs well.

What needs improvement?

We have some problems when we update the servers.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The tool is scalable. We have approximately 1000 users in our organization. We have about 20 people in our technical team.

How are customer service and support?

We contact support if we face any errors. We get support from the integrators.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. Sometimes, if there is an error, it takes a very long time to correct it.

What about the implementation team?

The deployment can be done in-house.

What other advice do I have?

We can use ManageEngine instead of Microsoft. I recommend the solution to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Patch Management
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.