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Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
Real User
May 12, 2022
Stable and easy to set up
Pros and Cons
  • "The most valuable feature is Server Update's stability."
  • "More integration with different platforms would be an improvement."

What is our primary use case?

I use Update Services to ensure our server estate remains adequately patched.

What is most valuable?

The most valuable feature is Server Update's stability.

What needs improvement?

More integration with different platforms would be an improvement. In the next release, Microsoft should expand on automation.

For how long have I used the solution?

I've been using this solution for more than ten years.

Buyer's Guide
Microsoft Windows Server Update Services
March 2026
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

Server Update is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is fine.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would recommend Server Update for anyone looking into it and rate it as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alejandro Bartolomeo - PeerSpot reviewer
Country Manager at Arkano Software
Real User
Apr 3, 2022
Efficient, reliable, but configuration difficult
Pros and Cons
  • "The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured."
  • "Microsoft Windows Server Update Services could improve the ease of use."

What is our primary use case?

I am using Microsoft Windows Server Update Services for patch management.

What is most valuable?

The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured.

What needs improvement?

Microsoft Windows Server Update Services could improve the ease of use.

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for approximately 12 years.

What do I think about the stability of the solution?

Microsoft Windows Server Update Services is stable.

How are customer service and support?

The support could improve because we needed to do a lot of research to use the Microsoft Windows Server Update Services and hardware. It was a time-consuming process.

How was the initial setup?

The setup and configuration of Microsoft Windows Server Update Services are difficult. It could be made easier.

What about the implementation team?

I used two people for the implementation and maintenance of Microsoft Windows Server Update Services.

What other advice do I have?

I would advise others that this is a good solution but it takes some time to configure. It is important to do it right.

I rate Microsoft Windows Server Update Services a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Windows Server Update Services
March 2026
Learn what your peers think about Microsoft Windows Server Update Services. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer1678521 - PeerSpot reviewer
Lead - Global IT Networks at a recruiting/HR firm with 10,001+ employees
Real User
Nov 30, 2021
Stable and straightforward solution that allows complete network visibility
Pros and Cons
  • "Setup is very simple and straightforward."
  • "Some issues with scalability in larger organizations."

What is our primary use case?

My primary use case is general patch management, to make sure that when Microsoft releases patches, we test and deploy them within the timelines. The solution also ensures that we are compliant and protected against vulnerabilities.

What is most valuable?

The most valuable feature is the ability to check whether users working from home are on the domain or not, allowing us complete visibility of the endpoints that are connecting to our network.

What needs improvement?

One area for improvement is that WSUS does not give 100% accuracy, so you cannot be completely certain that all of your systems are fully patched. There are always 5-10% of your systems that have not been updated with the correct patches, which is an open gate for security threats. I also think that the product needs a better utility and report mechanism. In the next release, I would like to see better compatibility for non-Windows servers and tools.

For how long have I used the solution?

I've been working with this solution for a year.

What do I think about the stability of the solution?

Functionality-wise, WSUS meets our requirements.

What do I think about the scalability of the solution?

There are some issues with scalability in larger organizations, as WSUS may not cover 100% of their endpoints. 

How was the initial setup?

Setup is very simple and straightforward.

What other advice do I have?

Currently, I'm looking at other solutions because the enrolment we have is not boundary-defined, so we require a product with total remote infrastructure management, vulnerability assessment, and complete control of the system built in. For best results with WSUS, you need to keep close track of things with regular function checklists. I would rate this product as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Henrique Ariel Arruda Gerhard - PeerSpot reviewer
Analista de segurança da informação at a tech services company with 1,001-5,000 employees
Real User
Top 5
Sep 23, 2024
Controlled versions to reduce and prevent application crashes
Pros and Cons
  • "The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates."
  • "I don't have any notes on improvements."

What is our primary use case?

The use case for this solution is to update machines with controlled versions to prevent crashes on applications.

How has it helped my organization?

The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates. This allowed me to control it and reduce the time restoring machines or installing applications.

What is most valuable?

We need control over the versions of Windows to test them before using them on our network.

What needs improvement?

I don't have any notes on improvements.

For how long have I used the solution?

I've used the solution for some time.

What do I think about the scalability of the solution?

I can control everything in the same place, and it's nice.

How are customer service and support?

I used support for Office in the past and it has been good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've just used this solution.

How was the initial setup?

At first, it was hard to set up. However, after some time, we learned how to deploy without problems.

What about the implementation team?

I used to do the setup by myself without anyone helping.

What was our ROI?

We reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates. It reduced the time of restoring machines or installing applications.

What's my experience with pricing, setup cost, and licensing?

Microsoft is expensive, at least in my country. However, it's offering good value for money. It's not a crazy price.

What other advice do I have?

I would recommend WSUS for update management. I's rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nishant Ambast - PeerSpot reviewer
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
Real User
Top 5Leaderboard
Feb 28, 2024
Provides good reporting capabilities and helps maintain compliance and security
Pros and Cons
  • "The reporting capabilities that help maintain compliance and security are good."
  • "The solution must provide the issue description of the patches."

What is our primary use case?

We use the solution as per Microsoft’s policy.

What is most valuable?

The reporting capabilities that help maintain compliance and security are good.

What needs improvement?

The solution must provide the issue description of the patches. We are not able to trace the issue resolution for the patches. The issues must be available in the patch portal. It will help us to be aware of the upcoming patches and the resolutions provided. We are not able to trace the problems we are facing on our platform. We need to know which patch or update will give us a solution for our issues. There should be more frequent updates.

For how long have I used the solution?

I have been using the solution for around ten years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have five users. The tool is not used extensively.

How was the initial setup?

The setup is easy.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive.

What other advice do I have?

The solution is built-in with Microsoft Windows Server. I will recommend the product to others. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System and network security engineer at Central Bank of Nigeria
Real User
Dec 20, 2023
Product that enables users to patch and track updates easily
Pros and Cons
  • "The product is quite stable."
  • "The security could be improved."

What is our primary use case?

The solution is used for patching updates.

What is most valuable?

The product is quite stable. I like the stability. It makes updates easy. It enables users to track updates.

What needs improvement?

The security could be improved.

For how long have I used the solution?

I have been using the solution for the last five years.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is very scalable. We have ten users.

How are customer service and support?

We get premium support from Microsoft. It's very easy for us to get the support if we need it.

How was the initial setup?

The initial setup is straightforward. We need two engineers for the deployment and maintenance of the tool.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise agreement.

What other advice do I have?

I would recommend the solution to others. It is a good product. Overall, I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
YunChyuan Sin - PeerSpot reviewer
Senior IT Systems Engineer at ITL Asia Pacific Sdn Bhd
Real User
Dec 5, 2023
Helps to manage product updates for Windows server and client computers
Pros and Cons
  • "The central points of managing product updates have been the tool's most valuable features."
  • "The product needs to improve its user interface."

What is our primary use case?

My primary use case for the product is to manage product updates for my Windows servers and client computers.

What is most valuable?

The central points of managing product updates have been the tool's most valuable features. 

What needs improvement?

The product needs to improve its user interface. 

For how long have I used the solution?

I have been using Microsoft Windows Server Update Services for 15 years. 

What do I think about the stability of the solution?

I would rate Windows Server Update Services' stability as nine out of ten.

What do I think about the scalability of the solution?

The product scales by itself. I rate it a nine out of ten. My company has 100 users. 

How was the initial setup?

The initial setup was medium in complexity.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a nine out of ten. 

What other advice do I have?

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at a computer software company with 501-1,000 employees
Real User
Jan 31, 2023
Provides automatic server updates for our clients
Pros and Cons
  • "We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
  • "Setup is complex."

What is our primary use case?

We have more than 200 users in our organization.

What is most valuable?

We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically.

What needs improvement?

We faced issues with updates with some clients, so we have downloaded a patch appliance in those instances.

For how long have I used the solution?

I have used this solution for nine years.

What do I think about the stability of the solution?

We haven't had any issues with stability.

What do I think about the scalability of the solution?

The scalability is okay.

How was the initial setup?

Setup is complex. I would rate it as seven out of ten.

For the installation process, we had to install a service from Windows and load the drivers.

The amount of time it takes to deploy will depend on the operating system. It can take from 45 minutes to one hour.

We have the M&A ticketing system, which we use to get information about the clients and issues. It's not difficult to maintain the solution.

What other advice do I have?

I would rate this solution as nine out of ten. I would recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Patch Management
Buyer's Guide
Download our free Microsoft Windows Server Update Services Report and get advice and tips from experienced pros sharing their opinions.