MuleSoft API Manager Reviews

We are a user and a consultant for MuleSoft. We provide integration services, including legacy modernization and application modernizations. Integration is one of the core aspects of web services. 

We provide modernization services to customers by moving their legacy apps to a modern digital-first, API-first architecture. Our aim is to provide business agility for the introduction of new products and services and to reduce costs associated with legacy application integration.

Leveraging MuleSoft's Anypoint Platform allows us to seamlessly integrate across different systems within enterprises, enabling customers to extend their products and services to the market with seamless channel integration.

Key features of MuleSoft API Manager include connectors capabilities for seamless integration with Salesforce and ERP systems, ease of API management and security, configuration-driven management, a dashboard for API traffic monitoring, insights for API usage, and ease of development.

The roadmap could include more GenAI use cases integrated into the platform, focusing on various industry verticals. Additionally, there should be capabilities for running GenAI models at the edge, bringing data to edge devices without compromising security.

We started with AditcourSes Evolve and Tuxedos Evolve for strong ESB-based integrations and moved to the current solution due to the flexibility and connector availability provided by MuleSoft.

We provide professional services as part of our offerings which include consulting and advisory services.

MuleSoft API Manager offers a competitive SaaS-based pricing model, usually depending on the deployment option chosen by the customer.

In addition to MuleSoft, we have used solutions like Kong Gateway, Boomi iPaaS, and Check Point integration products.

We have an evaluation framework for various platforms. The decision between MuleSoft and Kong often comes down to customer preferences and their existing ecosystem investments.

I'd rate the solution nine out of ten.

We use the solution for process orchestration. We have some upstream and downstream systems, and the orchestration happens there with the help of MuleSoft Anypoint API Manager.

MuleSoft Anypoint API Manager is a low-code product. You can build an API with Python or Java as well. Since it's a low-code tool, you can easily develop an API and expose it to the consumers. The solution's data view coding language is easier to use than other languages.

The solution should facilitate the creation of custom connectors for use cases where a user would require extra connectors. This will make it easier for the user to use the product.

I haven't suffered many breakdowns or security issues with the solution. Nowadays, we are using CloudHub. However, we faced some stability issues when we previously used RTF (Runtime Fabric).

MuleSoft Anypoint API Manager is a scalable solution. More than 50 people use the tool in our organization.

The solution’s initial setup is easy.

MuleSoft Anypoint API Manager is an expensive solution.

I would recommend the solution to other users because it is easy to use. However, users should first consider the solution's high license cost. Depending on the execution, the solution is worth the money. New users will find the solution easy to use.

Overall, I rate the solution an eight out of ten.

I use the solution in my company because we are looking at synchronizing all the messages that come into our trading platform. We are also looking at various applications and feeding points, and MuleSoft has been helpful for us. Essentially, the use case is attached to stock broking.

The most valuable features of the solution are the low code environment, the drag-and-drop functionality, and the ability to drop the connectors on the fly, which are extremely helpful.

There are some loopholes in the security policies that could be improved.

The tool's robustness ensures who can access the platform. If there is a cracked version, the tool can track that. MuleSoft Anypoint API Manager needs to watch out for compromised licenses.

I have been using MuleSoft Anypoint API Manager for two years and three months. My company serves as an implementer of the product.

Stability-wise, I rate the solution a seven out of ten.

Scalability-wise, I rate the solution a seven out of ten.

My company's clients are medium-sized businesses.

I rate the technical support an eight out of ten.

Positive

If one means difficult setup process and ten means easy setup phase, I rate the initial setup of the solution as an eight.

The solution is deployed on the hybrid cloud model.

The solution's deployment took our company a few days only because of the vendor and client policies.

I think that the return on investment is fairly okay. I don't have the numbers to speak about the ROI because the people involved in the business part look into it. I have done just a small level implementation of the product. I don't have access to those numbers as the business heads have driven the solutions in our company.

If one is cheap and ten is expensive, I rate the product price as six and a half to seven.

The security policies in MuleSoft Anypoint API Manager are helpful. It is a pretty neat platform.

The use of the product for AI-driven projects has been fairly okay.

I would recommend the product to others who plan to use it, considering the ease of use that it offers, along with the help or support that is available for users.

I rate the tool an eight out of ten.

We worked predominantly for the BFSI financial sectors and for one of the automobile industries. They're taught in Europe. 

The applications where the customers wanted to download a report, a customer is associated with multiple customers, where they wanted to download the reports for analytics or just wanted to see what is the annual income or something like that. We expose an API for each customer. We will apply a policy where the APIs are being secured. So, each customer will have their own client ID and client secrets.

It has improved a lot in terms of monetizing your API. You get a benefit out of it, and then you secure your API. You restrict the external threats, managing the API end-to-end and governing it. All the features are pretty cool.

Overall, the platform is pretty good, I cannot say which one specific feature is good. The idea of an API Manager is really interesting.

One improvement is to add a plugin in the API Manager. If an organization is using SOAP services or legacy APIs. Maybe I don't want to migrate it to rest API, but my plugin should be able to convert Jason to XML. Basically, protocol transformation features in API Manager.

I have used it for over eight years as a service provider.

As for the stability, no issues up until now.

For scalability, our current licensing is for only ten APIs. Regarding the scalability part, haven't tested it yet.

We had some production issues, and we did escalate them. We got a good response from the customer support team.

It's cloud, so that's the pro. It has all the features that other API manager does, and there are some features that vary from product to product. Everything cannot be brought upon MuleSoft or Anypoint API Manager.  

Right now, the universal API Manager is applicable for any API hosted in any server, it is not only MuleSoft. If we can bring the feature, I am a customer who has a MuleSoft API, as well as an on-prem API, which is developed on Java or some other integration tool. Still, I wanted to leverage the API Manager capability to my non-mule APIs. If these kinds of features are provided to the customer, I think they should be very happy with that approach.

It is complex because it requires a lot of development effort and to understand the business. Additionally, it also requires an understanding of the requirement of how the API behaves. It should be very generic. So first, we can start off with SOAP services because the SOAP services accept only the XML. There should be some kind of configurations that you are plugging in the API Manager where you just define a scheme. This is just an idea where you have to define your scheme as in your platform API Manager and then define your SOAP services. API Manager will do a protocol transformation so we don't touch the existing applications. 

Many clients will also be attracted to this approach. The solution is deployed on the cloud. Deployment time depends on the deployment topology. In the cloud, it is pretty fast. We leverage the CICD framework for any deployment. It takes a maximum of a minute. One person can handle the deployment. There is no maintenance required for the product.

Our customers have a lot of concerns about the increased pricing. The customer feels MuleSoft is very costly, and they are also exploring other integration tools for a lower price. Maybe we should retain the existing customers by offering some discounts. At least the existing customers can be retained this way. This is regarding the licensing part only because customers based out of North America and Europe have shown many concerns recently. They are a bit concerned about pricing.

We help customers to build and manage an API. We help them to integrate their platforms and applications. I think a complete cloud setup gives a lot of flexibility. Customer need not worry about their environment or servers. The complete cloud setup has a 99.99% uptime. So, there is no downtime. I would recommend a complete cloud setup. Overall, I would rate MuleSoft Anypoint API Manager an eight and a half out of ten. That one and a half points will be dedicated because of some of the missing features, which I have seen from other API managers.

Our primary use case is to consolidate server information about product stocks. We have data in different systems and offer an API to provide users with consolidated information. Our main system is SAP, and we use standard connectors to integrate it with Microsoft.

The most valuable feature has been the standard connectors, especially the integration with SAP. It was crucial for us since most of our information is stored in SAP, and accessing this data seamlessly was very beneficial.

The setup process could be simpler. We are still discovering some features, and simplifying the initial configuration would be helpful.

We have been using MuleSoft Anypoint API Manager for six months.

I rate the product stability an eight. While we have yet to encounter major issues, our experience is still limited, and we are in the discovery phase.

We still haven't contacted the support team directly. Initially, we conducted a proof of concept with our internal team, focusing on integrating with Microsoft products. Subsequently, we transitioned to working with the whole API team, who have found it easy to use.

The deployment model was cloud-based.

We implemented the product in-house.

It's too early to determine the exact ROI for the product as we are still in the initial stages of implementation and use.

The pricing is quite reasonable and affordable.

We evaluated Amazon API Gateway and Google's solution. After trying the proof of concept, we chose MuleSoft because our directors preferred it.

The integration process was straightforward. As the software manager overseeing our current IT workflow, integrating the product was a smooth experience. While we have only begun exploring its full potential, initial impressions suggest ease of use and usefulness. The configuration services were particularly seamless, contributing to our overall positive experience. Therefore, the integration process is easy rather than difficult. We conducted a proof of concept involving one of our developers and found the APIs provided by MuleSoft user-friendly.

Overall, it is a very intuitive and good product. It has proven to be effective for our use case so far. I rate it a nine out of ten.

We use MuleSoft API Manager effectively to manage traffic, especially in scenarios where we need to control access to sensitive data for public bodies. By implementing the API gateway, we ensure traffic control and enhance security for personal data APIs. This solution provides a layer of control and security without changing our existing technology stack. It also helps in managing traffic for mobile applications, ensuring seamless consumption of our services while applying necessary policies for governance.

The most effective features of Anypoint API Manager for policy enforcement include security enforcement, rate limiting, client enforcement, traffic control, service level agreement policies, and caching policies. These features provide a comprehensive set of tools to ensure governance and security across our APIs, enabling us to meet the diverse needs of our clients effectively.

To improve Anypoint API Manager for the next release, it should focus on better consumption scalability, especially for smaller APIs. The current model doesn't perform well for APIs with lower volumes, impacting their efficiency. Enhancing consumption scalability about capacity and transaction volume would greatly improve the overall usability and effectiveness of the product.

I have been working with MuleSoft Anypoint API Manager for a year and a half.

I would rate the scalability of MuleSoft Anypoint as a seven out of ten. We have approximately 20 users of the solution at our company.

For the initial setup experience with MuleSoft's Anypoint, I would rate the easiness of the setup at five out of ten. While we hoped for a quicker and smoother setup process, we encountered some complications and challenges.

The deployment process for MuleSoft's Anypoint takes varying amounts of time depending on factors like our organization's architecture and familiarity with the technology. It wasn't always straightforward due to the complexities involved, such as integrating with Kubernetes.

While I find MuleSoft's product to be expensive, I believe in paying for value. If the product delivers as expected and provides excellent performance without issues, then the price can be justified. Currently, I'm not fully satisfied with the value of the price, but I'm hopeful that it will improve.

Integrating API Manager with other systems like Flex Gateway is straightforward, but with brands like Fabric or Anypoint, it's a bit more complex. We need to adapt our approach and mindset, as it requires a different philosophy and development approach.

Overall, I would rate MuleSoft Anypoint API Manager as a seven out of ten.

We are using the solution to move away from a point-to-point integration to a more managed API platform while doing analytics to monetize the API. We use the solution daily.

When doing point-to-point integration, you would need to set up the VPN and Exchange, but it is now easy because once you define an API, you can quickly expose it to third parties. Since you do not need to redo the work, the time to market is faster. In terms of analytics, you can read the traffic rating and even the monetization.

The auto-creation of the API documentation is useful. I used RAML for that, and it made creating API catalogs easier. The solution automatically creates API documentation based on how you define it.

The solution is missing a monetization module. One of our key use cases is engaging with third parties, so the solution has a disadvantage because you are forced to enter a contract with another third party just for billing.

Moreover, there are readily-available connectors, such as Oracle E-Business Suite, but you will have to pay for that. In that way, the solution might get expensive. These connectors should be easily accessible from the marketplace once you have access to the platform, rather than them reselling other products to you. It now defeats the whole purpose of quickly integrating a finance platform without further costs, and you are then forced to redo an already available connector if the budget does not allow you to purchase that connector.

We are still in the initial stages but have been developing APIs on MuleSoft Anypoint API Manager for roughly three to four months.

I rate the stability a ten out of ten because there have not been any issues so far. I am confident we can add more APIs.

I rate the solution's scalability a nine out of ten. We have 20 developers at our organization using the solution, and we hope to increase that number because we are roping in other developers from our SPUs to onboard them onto the platform.

The vendor trained us and offered support beyond the contract, so I rate their after-sales support positively.

Positive

I rate the initial setup an eight out of ten. It is straightforward, and deploying the solution took a week or two.

MuleSoft technicians trained and then assessed us on the solution as a part of the deployment process. The solution architect then monitored us until we could deploy the solution on our own. There were some APIs that they deployed themselves, and we started onboarding our own APIs once we were ready to do so.

During deployment, we required one person for the networks and one for the connectivity, and we also needed a solution architect. We had one person designing the architecture and one for development.

We only need one developer/administrator for maintenance, but maintenance is not an issue if you are used to the solution.

I rate the solution a seven out of ten since it is expensive from a Zimbabwean perspective. There are no additional costs apart from the licensing costs.

The solution is highly rated and is in the top three in Gartner Reports, and I highly recommend it. I rate the solution an eight out of ten.

Our primary use case is API connectivity when integrating different systems or applications with the help of the API. There is a very robust API architecture that helps in directing different applications. In the B2B space, they have come up with a new offering, which is a partner manager, that helps to have the B2B integration with any EDI, X12, or any other B2B transactions. 

I believe the API connectivity within the cloud marketplace is most valuable. There are a lot of services available in the form of services or microservices, which are exposed via the API. Currently, API connectivity has become a mainstream integration. When you go to the B2B space where they have the partner ecosystem, there are a lot of suppliers and vendors there. Integrating them seamlessly for your supply chain or for your inventory management creates an efficient team of partners.

I think that they can bring some transparency in reference to the terms of the microservices architecture. It is already there, but it is not obvious. 

I have been working with Mulesoft Anypoint API Manager for the past seven to eight years.

We have not seen many tickets which tells us it is very stable.

Everything is on the cloud and it is very scalable. We have around one thousand five hundred users onboard.

I think that technical support is good. They are coming out with a community edition as well as an enterprise edition. If you have full enterprise support, they are pretty responsive. 

Positive

The setup was great. Depending upon the size of the program, and the number of integrations that you are having, you will keep on adding the people based on the business requirement.

If you have a strong engineering background and capability, then you can setup everything into automation where you can have three processes. When the pipeline is setup, then the deployment can be easy. They call a C4E Center for Enablement, which helps in terms of setting up the right practices, platform, governance, and best practices.

I think that it is pretty expensive. It is very innovative in terms of multiple licensing options out there. So, depending upon the need of the organization, they can offer different kinds of licensing. 

I would rate Mulesoft Anypoint API Manager a nine out of ten.