The tool has a private area. It also has a cloud deployment option.
Sr. Manager at Visionet Systems Inc.
A stable and scalable solution with good support
Pros and Cons
- "The tool has a private area. It also has a cloud deployment option."
- "The solution's price is high."
What is most valuable?
What needs improvement?
The solution's price is high.
For how long have I used the solution?
I am using the tool for more than six years.
What do I think about the stability of the solution?
The solution is very stable. I would rate its stability an eight out of ten.
Buyer's Guide
MuleSoft API Manager
June 2025

Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The tool is scalable. I would rate its scalability a nine-point five out of ten.
How are customer service and support?
The product's support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is easy and quick.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a seven-point five out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Solution architect at a consultancy with 10,001+ employees
API management tool that is reliable with a wide range of connectors that are readily available
Pros and Cons
- "When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications."
- "Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market."
What is our primary use case?
I have used this solution for an Europe based customer. They have ticketing tools like ServiceNow and other applications in their multiple locations including Asia, the Pacific and North America. The idea was to integrate data communication between those applications.
What is most valuable?
When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications. They have specifically categorized the API application into three parts; backend APIs, middle APIs (which handles a business process), and front end layer APIs. These distributed API applications make Mulesoft a well matured and organized platform.
What needs improvement?
Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market.
The security infrastructure for this solution could be improved. Other API tools have more security options available. API Connect, for example, has specifically designed policies where I can customize my security framework for internal and external users. That kind of infrastructure is not available with Mulesoft.
For how long have I used the solution?
I have used Mulesoft API Management for one year.
What do I think about the stability of the solution?
This is a stable solution if the hardware is set up properly. You need to monitor the load of the APIs and the bandwidth they use to achieve maximum throughput.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale service is good. I would rate it a four out of five.
How was the initial setup?
The initial setup is complex when it comes to establishing the connectivity between on-premise services and cloud services. Deployment took between six and eight months. We have two junior resources who are responsible for maintenance but the solution does not require much maintenance after being pushed to production.
What was our ROI?
Mulesoft is great in terms of reusability. When I design APIs for backend application, they can be reused because they are independent of the business flow. It is a good overall solution compared to other API management technologies with a quick time to value.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is cheaper than GCP and Bluemix.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MuleSoft API Manager
June 2025

Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Cloud Solution Architect at Accenture
Strong security features and easy to configure the end-to-end integration with existing applications
Pros and Cons
- "The security features are good. It's easy to configure the end-to-end integration with existing applications."
- "There should be more pricing options or certain discounts for the education sector."
What is our primary use case?
We utilized Mulesoft API Management for a learning management system and content management system for the education sector.
We used the latest version of this solution. It was deployed on a hybrid Azure cloud.
There are around 200 people using this solution.
What is most valuable?
The security features are good. It's easy to configure the end-to-end integration with existing applications.
What needs improvement?
There should be more pricing options or certain discounts for the education sector.
For how long have I used the solution?
I used this solution for about six months. I work as a cloud solution architect for a few companies.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
We didn't utilize the scalability features.
How are customer service and support?
Technical support is good. I was already working in Mulesoft, so I didn't require any technical help.
How was the initial setup?
I'm a technical guy, so it was pretty straightforward by reading the documents.
Deployment took five months.
What about the implementation team?
I was working as an architect. After that, they got their own in-house development team, and I handed over the entire project to them to manage the deployment and further development.
There were two people on the development team, and I was working as a cloud solution architect, so the whole team was three people.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a tech services company with 10,001+ employees
Helpful technical support and responsive community, but the performance could be improved
Pros and Cons
- "Its best feature is that its plugins are somewhat unique in the market. We have budgets, Prime membership, and pre-plugins available in the marketplace that we can use immediately."
- "Their studio performance is very slow, it requires a lot of memory, and should be improved."
What is our primary use case?
I am offering consulting services to help clients build the API. I am not involved in the deployment or anything behind the API.
We are using the Anypoint component for the integration layer which is not specific to the API management.
What is most valuable?
Its best feature is that its plugins are somewhat unique in the market. We have budgets, prime membership, and pre-plugins available in the marketplace that we can use immediately.
What needs improvement?
I believe there is an issue with MuleSoft, specifically the studio, it is very slow.
The performance could be faster. Their studio performance is very slow, and it requires a lot of memory which should be improved.
It is not as compatible as other options available.
You would like to improve studio performance in the next release.
For how long have I used the solution?
I have been working with Mulesoft Anypoint API Manager for three years.
What do I think about the stability of the solution?
Mulesoft Anypoint API Manager is very stable.
What do I think about the scalability of the solution?
Mulesoft Anypoint API Manager is a scalable product.
We have 300 users in our company, and we use approximately 10,000,000 hits per day.
We will definitely increase our usage. It should be standard as a requirement model. It's not specific. We have a capability team, and the capability team gives us access to that information. We have a plan, but we cannot provide specific data numbers because of time constraints.
How are customer service and support?
The technical support is very good. One of the best things about MuleSoft is its community. They provide support if you raise an issue in the MuleSoft community they will respond. Anyone who is available will respond and resolve your query as soon as possible.
How was the initial setup?
I was not involved in the installation.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
What other advice do I have?
Definitely, I will recommend Mulesoft Anypoint API Manager over IBM App Connect.
I would rate Mulesoft Anypoint API Manager a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Consultant at a energy/utilities company with 10,001+ employees
Feature rich, responsive support, and scalable
Pros and Cons
- "Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features."
- "Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market."
What is our primary use case?
I use Mulesoft Anypoint API Manager for application integration.
What is most valuable?
Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features.
What needs improvement?
Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market.
For how long have I used the solution?
I have been using Mulesoft Anypoint API Manager for approximately two years.
What do I think about the stability of the solution?
Mulesoft Anypoint API Manager has been stable and my usage. However, there have been some issues with SMTP connectors.
What do I think about the scalability of the solution?
The scalability of Mulesoft Anypoint API Manager is good.
We have approximately 80 people using the solution. They are architects and developers. We have plans to increase the usage of the solution if the depends require it.
How are customer service and support?
Mulesoft Anypoint API Manager technical support is good, they are responsive.
I rate the support from Mulesoft Anypoint API Manager a five out of five.
Which solution did I use previously and why did I switch?
I have previously used different API gateway solutions, such as Akana API Management and SOA Software.
How was the initial setup?
The initial setup of the Mulesoft Anypoint API Manager is simple. The whole process did not take a lot of time.
What about the implementation team?
We did the implementation of Mulesoft Anypoint API Manager in-house.
What's my experience with pricing, setup cost, and licensing?
The price of Mulesoft Anypoint API Manager is very high.
What other advice do I have?
Mulesoft Anypoint API Manager is a very good solution.
I rate Mulesoft Anypoint API Manager a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Automation Engineer at Shell
Stable and easy to set up with great connectors
Pros and Cons
- "Anypoint API Manager's most valuable feature is its connectors."
- "In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet."
What is our primary use case?
This solution was primarily used for data retrieval.
What is most valuable?
Anypoint API Manager's most valuable feature is its connectors.
What needs improvement?
In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet.
What do I think about the stability of the solution?
The stability is pretty good, I haven't seen any issues with it.
What do I think about the scalability of the solution?
I didn't see any issues while using the APIs and connectors, which means it's scalable.
How was the initial setup?
The initial setup was pretty straightforward because we purchased support from Mulesoft, so their engineers took care of it. However, using it within the user-integrated cloud was a bit tricky.
What other advice do I have?
I would give Anypoint API Manager a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-Founder at a computer retailer with 11-50 employees
Highly capable API manager
Pros and Cons
- "Anypoint is very capable in terms of scalability."
- "Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront."
What is our primary use case?
I mainly use Anypoint for data integration and flow, and securing, transferring, and monitoring data logs.
What is most valuable?
The most valuable feature is the API manager.
What needs improvement?
Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront.
For how long have I used the solution?
I've been using this solution for more than two years.
What do I think about the stability of the solution?
Anypoint's reliability is very good, we've had no issues with it.
What do I think about the scalability of the solution?
Anypoint is very capable in terms of scalability.
How was the initial setup?
The initial setup is pretty straightforward and takes a couple of hours, but it depends very much on the licensing because not all licenses cover all the features MuleSoft has. Sometimes, especially on CloudHub, it can look like everything will be nice and easy, but if you're expecting to have some features and don't see them, you have to go back to MuleSoft and find out what's happening.
What about the implementation team?
We used an in-house team to implement since we are experts on this solution.
What's my experience with pricing, setup cost, and licensing?
Anypoint is the most expensive solution on the market, as far as I know, though it's also the most capable.
What other advice do I have?
I would advise making sure your enterprise is following an API-led connectivity approach and is prepared for digital transformation. Also, make sure that there are no internal conflicts between the product and internal strategic goals and needs so that it will be relevant and synchronized. I would rate Anypoint as ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Scalable, useful orchestration, but support needs improvement
Pros and Cons
- "The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration."
- "The dashboards in Mulesoft Anypoint API Manager could improve."
What is our primary use case?
We use Mulesoft Anypoint API Manager for different reasons, it depends from project to project. We mainly use Mulesoft Anypoint API Manager to orchestrate some internal system integration processes.
What is most valuable?
The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration.
What needs improvement?
The dashboards in Mulesoft Anypoint API Manager could improve.
For how long have I used the solution?
I have been using Mulesoft Anypoint API Manager for approximately one year.
What do I think about the scalability of the solution?
Mulesoft Anypoint API Manager is a scalable solution.
How are customer service and support?
The support from Mulesoft Anypoint API Manager needs to improve.
How was the initial setup?
The initial setup of Mulesoft Anypoint API Manager was complex. For those running Kubernetes it is an even higher difficulty level for the initial implementation.
What about the implementation team?
We do the implementation of the solution. We have three people supporting our systems but they are not only dedicated to Mulesoft Anypoint API Manager.
What's my experience with pricing, setup cost, and licensing?
The licensing model is based on how many cores are used. It is a very simple licensing scheme.
What other advice do I have?
My advice to others is they will need strong technical support for this solution, however, they do not provide good support. If you are not experienced in this solution you may encounter some technical problems during the implementation and maintenance period. A strong architect is needed to help do the infrastructure and architecture of this solution.
I rate Mulesoft Anypoint API Manager a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer

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Updated: June 2025
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