The tool has a private area. It also has a cloud deployment option.
Sr. Manager at Visionet Systems Inc.
A stable and scalable solution with good support
Pros and Cons
- "The tool has a private area. It also has a cloud deployment option."
- "The solution's price is high."
What is most valuable?
What needs improvement?
The solution's price is high.
For how long have I used the solution?
I am using the tool for more than six years.
What do I think about the stability of the solution?
The solution is very stable. I would rate its stability an eight out of ten.
Buyer's Guide
MuleSoft API Manager
July 2026
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The tool is scalable. I would rate its scalability a nine-point five out of ten.
How are customer service and support?
The product's support is good.
How was the initial setup?
The tool's setup is easy and quick.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a seven-point five out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Solution architect at a consultancy with 10,001+ employees
API management tool that is reliable with a wide range of connectors that are readily available
Pros and Cons
- "When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications."
- "Mulesoft is great in terms of reusability."
- "Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market."
What is our primary use case?
I have used this solution for an Europe based customer. They have ticketing tools like ServiceNow and other applications in their multiple locations including Asia, the Pacific and North America. The idea was to integrate data communication between those applications.
What is most valuable?
When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications. They have specifically categorized the API application into three parts; backend APIs, middle APIs (which handles a business process), and front end layer APIs. These distributed API applications make Mulesoft a well matured and organized platform.
What needs improvement?
Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market.
The security infrastructure for this solution could be improved. Other API tools have more security options available. API Connect, for example, has specifically designed policies where I can customize my security framework for internal and external users. That kind of infrastructure is not available with Mulesoft.
For how long have I used the solution?
I have used Mulesoft API Management for one year.
What do I think about the stability of the solution?
This is a stable solution if the hardware is set up properly. You need to monitor the load of the APIs and the bandwidth they use to achieve maximum throughput.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale service is good. I would rate it a four out of five.
How was the initial setup?
The initial setup is complex when it comes to establishing the connectivity between on-premise services and cloud services. Deployment took between six and eight months. We have two junior resources who are responsible for maintenance but the solution does not require much maintenance after being pushed to production.
What was our ROI?
Mulesoft is great in terms of reusability. When I design APIs for backend application, they can be reused because they are independent of the business flow. It is a good overall solution compared to other API management technologies with a quick time to value.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is cheaper than GCP and Bluemix.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MuleSoft API Manager
July 2026
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Cloud Solution Architect at Accenture
Strong security features and easy to configure the end-to-end integration with existing applications
Pros and Cons
- "The security features are good, and it's easy to configure the end-to-end integration with existing applications."
- "There should be more pricing options or certain discounts for the education sector."
What is our primary use case?
We utilized Mulesoft API Management for a learning management system and content management system for the education sector.
We used the latest version of this solution. It was deployed on a hybrid Azure cloud.
There are around 200 people using this solution.
What is most valuable?
The security features are good. It's easy to configure the end-to-end integration with existing applications.
What needs improvement?
There should be more pricing options or certain discounts for the education sector.
For how long have I used the solution?
I used this solution for about six months. I work as a cloud solution architect for a few companies.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
We didn't utilize the scalability features.
How are customer service and support?
Technical support is good. I was already working in Mulesoft, so I didn't require any technical help.
How was the initial setup?
I'm a technical guy, so it was pretty straightforward by reading the documents.
Deployment took five months.
What about the implementation team?
I was working as an architect. After that, they got their own in-house development team, and I handed over the entire project to them to manage the deployment and further development.
There were two people on the development team, and I was working as a cloud solution architect, so the whole team was three people.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-Founder at a computer retailer with 11-50 employees
Highly capable API manager
Pros and Cons
- "Anypoint is very capable in terms of scalability."
- "Anypoint is the most expensive solution on the market, as far as I know, though it's also the most capable."
- "Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront."
What is our primary use case?
I mainly use Anypoint for data integration and flow, and securing, transferring, and monitoring data logs.
What is most valuable?
The most valuable feature is the API manager.
What needs improvement?
Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront.
For how long have I used the solution?
I've been using this solution for more than two years.
What do I think about the stability of the solution?
Anypoint's reliability is very good, we've had no issues with it.
What do I think about the scalability of the solution?
Anypoint is very capable in terms of scalability.
How was the initial setup?
The initial setup is pretty straightforward and takes a couple of hours, but it depends very much on the licensing because not all licenses cover all the features MuleSoft has. Sometimes, especially on CloudHub, it can look like everything will be nice and easy, but if you're expecting to have some features and don't see them, you have to go back to MuleSoft and find out what's happening.
What about the implementation team?
We used an in-house team to implement since we are experts on this solution.
What's my experience with pricing, setup cost, and licensing?
Anypoint is the most expensive solution on the market, as far as I know, though it's also the most capable.
What other advice do I have?
I would advise making sure your enterprise is following an API-led connectivity approach and is prepared for digital transformation. Also, make sure that there are no internal conflicts between the product and internal strategic goals and needs so that it will be relevant and synchronized. I would rate Anypoint as ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Scalable, useful orchestration, but support needs improvement
Pros and Cons
- "The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration."
- "The dashboards in Mulesoft Anypoint API Manager could improve."
- "My advice to others is they will need strong technical support for this solution, however, they do not provide good support."
What is our primary use case?
We use Mulesoft Anypoint API Manager for different reasons, it depends from project to project. We mainly use Mulesoft Anypoint API Manager to orchestrate some internal system integration processes.
What is most valuable?
The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration.
What needs improvement?
The dashboards in Mulesoft Anypoint API Manager could improve.
For how long have I used the solution?
I have been using Mulesoft Anypoint API Manager for approximately one year.
What do I think about the scalability of the solution?
Mulesoft Anypoint API Manager is a scalable solution.
How are customer service and support?
The support from Mulesoft Anypoint API Manager needs to improve.
How was the initial setup?
The initial setup of Mulesoft Anypoint API Manager was complex. For those running Kubernetes it is an even higher difficulty level for the initial implementation.
What about the implementation team?
We do the implementation of the solution. We have three people supporting our systems but they are not only dedicated to Mulesoft Anypoint API Manager.
What's my experience with pricing, setup cost, and licensing?
The licensing model is based on how many cores are used. It is a very simple licensing scheme.
What other advice do I have?
My advice to others is they will need strong technical support for this solution, however, they do not provide good support. If you are not experienced in this solution you may encounter some technical problems during the implementation and maintenance period. A strong architect is needed to help do the infrastructure and architecture of this solution.
I rate Mulesoft Anypoint API Manager a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Very good for applying policies and for integrations
Pros and Cons
- "This is a good API management product, applying the policies, doing the integrations."
- "They should develop on MuleSoft as it would be a good way of improving API monetization."
What is our primary use case?
I deploy this solution for my clients.
What is most valuable?
This is a good API management product, applying the policies, doing the integrations. I deploy both the cloud and the on-premise solution depending on the client's requirements.
What needs improvement?
If they were to develop on MuleSoft it would be a good way of improving API monetization. Together with that I'd like to see the developer portal. It currently comes with a Salesforce connection but it could be integrated better.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, we have customers in both the medium and enterprise environments.
How are customer service and support?
The technical support is reasonable. They respond to us promptly.
How was the initial setup?
The initial setup is fine for the cloud version but very complex for the on-prem deployment.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable.
What other advice do I have?
Anyone planning to use this product should invest in some training beforehand.
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Executive Director Finance & Strategy at a consultancy with 51-200 employees
Stable, flexible, and scalable
Pros and Cons
- "The scalability is good. It's passable."
- "The solution is very flexible, the stability is good, and the scalability is pretty good for our needs."
- "The pricing is a bit expensive."
- "The pricing is a bit expensive. It would be better if they offered more price-conscious licensing."
What is our primary use case?
The solution is basically a SOAP API and REST API.
What is most valuable?
The solution is very flexible. It's a great aspect of the solution for us.
The solution is stable.
The scalability is good. It's passable.
What needs improvement?
The pricing is a bit expensive. It would be better if they offered more price-conscious licensing.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while now. I have some experience with it.
What do I think about the stability of the solution?
The solution is stable. It's good. There are no bugs or glitches and it does not crash or freeze. The performance has been good.
What do I think about the scalability of the solution?
The solution can scale if a company needs to expand it. It's pretty good.
We have 30 people using the solution right now.
How are customer service and technical support?
We've contacted technical support and they are very helpful and responsive. They're good. I'm satisfied with the level of service provided to customers.
Which solution did I use previously and why did I switch?
We also use Tencent which is just more compatible with enterprise architecture.
How was the initial setup?
I'm not overly familiar with the initial setup, however, my understanding is that it is an average level of difficulty. It's not overly simple or complex.
We have four people that can handle maintenance duties. They are managers and admins.
What about the implementation team?
We used a consultant to assist us in the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing could be better.
We pay a licensing fee on a monthly basis.
What other advice do I have?
I'd rate the solution at an eight out of ten. It's good. I've enjoyed using it.
I would recommend the solution to others. It's a good platform.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President Delivery - Enterprise Solutions and Infrastructure Services at a tech services company with 501-1,000 employees
Offers great integration, flexibility and value for implementing APIs
Pros and Cons
- "Offers good integration and flexibility."
- "I like the approach of MuleSoft Anypoint API Manager and the kind of integration and flexibility it offers."
- "I think licensing costs should be reduced, it's quite expensive."
What is our primary use case?
We use MuleSoft Anypoint API Manager across our integration team to move existing integrations and implement APIs. We are system integrators and I'm vice president of the company.
What is most valuable?
I like the approach of MuleSoft Anypoint API Manager and the kind of integration and flexibility it offers. The solution solves the flexibility of ALITAN, TODO1, and APA gameplay, it's a prominent feature that offers good value.
What needs improvement?
The solution is not open source and the market is now open with a lot of options customers can test to explore and investigate. I think the code is something we need to explore. I think licensing costs should be reduced, it's quite expensive.
For how long have I used the solution?
I have been using MuleSoft Anypoint API Manager for over four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is not completely straightforward but it's not too complex either.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive.
What other advice do I have?
In our work, we carry out a deeper analysis of customer requirements. Based on their fixed rate product capabilities, the size of the organization, and the business case, we carry out an evaluation and propose a unique solution. We have our own evaluation process, which is quite extensive and includes architect scalability of configuration, maintainability, and then commercial licensing. Taking into account all those parameters we can figure out the best possible solution. It really depends on what the customer needs.
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Principal Consultant at a tech services company with 51-200 employees
Impressive scalability and transformation layer, with excellent technical support
Pros and Cons
- "The most valuable feature is the scalability."
- "Our largest return on investment is a specific use case called Digital Account Opening."
- "With respect to the live help, I have language issues because I can't understand some of the things that I hear."
What is our primary use case?
Our primary use is the interconnectivity of exposed APIs. The transformation layer is huge on the MuleSoft platform.
What is most valuable?
The most valuable feature is the scalability.
What needs improvement?
With respect to the live help, I have language issues because I can't understand some of the things that I hear.
For how long have I used the solution?
I just recently completed the Mulesoft Anypoint API Manager training, and have just begun working to get things set up. I am still learning my way around the platform.
My company has two active connections.
What do I think about the stability of the solution?
Stability-wise, it has been excellent.
What do I think about the scalability of the solution?
Scalability is one of the key features of this solution. We're just at the beginning so we do plan on increasing usage.
How are customer service and technical support?
Technical support for this product is excellent.
The resources are out there.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
We deployed with our in-house team.
What was our ROI?
Our largest return on investment is a specific use case called Digital Account Opening. As a financial services firm, this is a process that entails paperwork, fax machines, and so on. With the implementation of this solution, it's going to be automatic.
What's my experience with pricing, setup cost, and licensing?
The pricing is very expensive, although you get a lot of power from the product. We're just scratching the surface of it.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Management Systems Manager at a comms service provider with 5,001-10,000 employees
Eeasy to use, easy to integrate, and has a good developer portal
Pros and Cons
- "The developer portal is easy to integrate. It is easy to use, easy to integrate, and I like the developer portal."
- "I would like to see more automation. Operations are done manually. It should also automate in the operation."
What is our primary use case?
Our primary use case is for connecting IT systems between each other. Because there are so many interconnections. It makes the connection easy to manage and simplify.
What is most valuable?
The developer portal is easy to integrate. It is easy to use, easy to integrate, and I like the developer portal.
What needs improvement?
I would like to see more automation. Our operations are mainly between the IT applications and manual site transfer. Operations are done manually. It should also automate in the operation.
For how long have I used the solution?
It's new, you could say that we're beginners.
What do I think about the stability of the solution?
The stability is good. They are powerful products.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The price is a bit expensive. It's hard to budget.
What other advice do I have?
I would rate Mulesoft an eight out of ten. Not a ten because of the pricing.
I would recommend it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2026
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Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros
sharing their opinions.
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