Try our new research platform with insights from 80,000+ expert users
it_user617424 - PeerSpot reviewer
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Consultant
Provides reporting capabilities. We can retrieve data via a saved search.

What is most valuable?

The reporting feature is the most valuable because it is very flexible. It is easy to retrieve any data via a saved search.

Compared to other ERP systems, Oracle NetSuite demarks the reporting capabilities via its flexible reporting tool.

How has it helped my organization?

It is an integrated system that helps us streamline the business processes.

What needs improvement?

The manufacturing aspect needs to improve.

What do I think about the stability of the solution?

There were no stability issues.

Buyer's Guide
NetSuite ERP
June 2025
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,490 professionals have used our research since 2012.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Oracle NetSuite is the best cloud-based solution.

How was the initial setup?

The setup was straightforward. The Oracle help center explained everything to us.

What's my experience with pricing, setup cost, and licensing?

This product is worth its price and provides value for the money.

Which other solutions did I evaluate?

We looked at other options, namely the Microsoft Dynamics NAV solution.

What other advice do I have?

You should go for it. You won't regret it! This is the best solution. It is very simple to configure, easy to use, and is hosted on the cloud.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Director Contents Integration at a integrator with 201-500 employees
Real User
Role-based workflow and user interface & dashboard were the most impressive features.

What is most valuable?

Role-based workflow and user interface & dashboard were the most impressive features.

Especially for a cloud SaaS ERP system environment, from the perspective of the end user, as they may only be interested in the ERP business domain and functionality, the role-based user interface design and dashboard makes the end user feel that the system is addressing exactly the area they are concerned with. This might generate a presales advantage and end-user decision on purchasing the ERP.

Usually, role-based design provides ease of operation, because the screen is designed to be dedicated for the specific job position (role), so the location and operating procedure on the screen is designed to fit the specific role for operating efficiency.

In this sense, role-based design has more potential for improving the UI than other methods.

What needs improvement?

To exponentially increase revenue of cloud ERP SW, human intervention could be minimized, and there might be certain ways of optimizing the method of selecting & configuring apps by the end user.

It has been well addressed that especially on the area of complex business process like ERP, there still are areas which needs consulting service from experts. The area may mean assessment, system configuration and set up, etc.especially on the initial phase of implementation. 

Additionally, difficulties for end user to select proper modules from cloud ERP were addressed.

Without having some knowledge about the ERP system, it may not be easy to decide and select appropriate module through the descriptions or even with some trial experience, as what is shown may differ from expectation. 

So, I think that those are typical chasm that prohibit exponential growth of cloud ERP market, by the nature of requiring supports from experts, saying constraints of human dependency.

Role based design in NetSuite may mitigate many issues of the above by keeping the nature of end user perspectives.  

The concept of ‘Role based’ may be extended if there is a feature that allows user to adjust the location/sequence of operation on the screen or the operating procedure based on the industry and size (number of user) of the enterprise.

For how long have I used the solution?

I used it 2-3 months for benchmarking.

How was the initial setup?

There seems to be no problems with initial setup, but not sure if you are trying complex cross-functional process. There could be a concern about the cost of consulting for optimal configuration of process.

What other advice do I have?

There is no doubt that NetSuite has strong potential on technology and scalability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user565227 - PeerSpot reviewer
it_user565227Senior Director Contents Integration at a integrator with 201-500 employees
Real User

In NetSuite 2017.1 release update with top key features, it seems to be that rich 'Rules' are implemented on overall features, e.g Accounting (ICJE related subjects, Posting GL), Order Tracking, Inventory asset control, and Dashboard, Workflow, etc., which may not only help end user decision on selecting features but also making the ERP package Cloud SaaS oriented by implementing more business Rules on the Role of operator.

Buyer's Guide
NetSuite ERP
June 2025
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,490 professionals have used our research since 2012.
reviewer1846401 - PeerSpot reviewer
Partner at a financial services firm with 5,001-10,000 employees
MSP
Flexible, is regularly updated, and works well for large enterprises
Pros and Cons
  • "Every year, they release a new version."
  • "The pricing is high."

What is our primary use case?

This is specialized software, an ERP, for the financial and management functions of an enterprise.

What is most valuable?

It's very capable in its area. 

The product is very flexible and can adjust to the customer's needs.

They keep improving the product. Every year, they release a new version.

The solution works well for larger organizations.  

What needs improvement?

There is always a way to improve the tools used for customizing it to the special needs of the customers. They could make it even better.

The pricing is high. For small companies, it is not very competitive.

For how long have I used the solution?

I've been using the solution for five years. 

What about the implementation team?

We are able to implement the solution for clients as needed. 

What's my experience with pricing, setup cost, and licensing?

The price is quite high if you are a smaller organization. 

What other advice do I have?

We are implementors. Oracle is a provider, and our company offers the service for implementation and customization.

Overall, I would rate the solution eight out of ten. I've been mostly very happy with its capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.