I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
Newgen OmniDocs offers a comprehensive content management solution, enabling seamless document handling and workflow optimization. It caters to enterprises looking for efficient document digitization and management capabilities.
| Product | Mindshare (%) |
|---|---|
| Newgen OmniDocs | 2.4% |
| SharePoint | 11.7% |
| Alfresco | 6.7% |
| Other | 79.2% |
Newgen OmniDocs integrates enterprise-level document management with advanced data processing, allowing users to automate workflows and enhance operational efficiency. The platform is designed to overcome bottlenecks by streamlining content-centric processes and providing users with quick access to documents and information. With extensive configuration options and robust security, it stands out as a pivotal asset for businesses seeking to modernize their document handling and ensure compliance.
What are the most important features of Newgen OmniDocs?Newgen OmniDocs, widely implemented in industries like finance, healthcare, and manufacturing, adapts seamlessly to specific sector requirements. For instance, in healthcare, it enables efficient patient record management, while in finance, it streamlines customer document processes, boosting speed and compliance.
Newgen OmniDocs was previously known as OmniDocs.
Coca Cola
| Author info | Rating | Review Summary |
|---|---|---|
| Strategic Relations at Eugen Software | 4.5 | I work for Newgen Software, known for its enterprise low-code platforms, especially in India's banking sector. The document management system excels in fast retrieval and efficient storage. However, expanding educational resources could enhance usability and lower implementation costs. |
| Sales Supervisor at a printing company with 1,001-5,000 employees | 4.0 | I find OmniFlow BPM valuable; it optimized our invoicing, saving time. While Arabic text search needs improvement, it's stable, scalable, and has good support. Setup was standard, and pricing is competitive. |
| Technical Director at a tech vendor with 11-50 employees | 4.0 | Newgen OmniDocs supports sectors like banking, insurance, and government by enhancing document management and workflow processes. It integrates well with good security features, although its licensing model requires stability. ROI is achievable in five years. |
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan infrastructure resources and optimizes storage space. This results in reduced costs and faster retrieval times.
The document management system (DMS) has a fast retrieval time regardless of the stored volume. The strength of Newgen lies in its compression technologies, which aid in optimizing storage space.
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce implementation costs.
I discussed how the architecture supports large volumes of documents with a fast retrieval time. There are successful deployments across banking and insurance verticals.
Support issues have been resolved by customers logging and tracking their queries through a back-end tool that escalates issues based on SLA metrics, leading to resolution based on established SLAs.
Positive
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in further reducing costs.
I'd rate the solution nine out of ten.
The OmniFlow BPM platform is most valuable to us.
Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time.
The Arabic language text search ability needs to be improved.
I have used this solution for two years.
I have not encountered any stability issues. It is a reliable and absolutely stable product.
I have not encountered any scalability issues.
The technical support is good.
We were not using any other solution previously.
The setup was similar to any other software.
Its pricing policy is quite competitive.
We looked at other solutions such as IBM FileNet and ViziDocs.
You should always fix a contingency period for user acceptance.
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in document-centric workflow processes.
The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter.
It ensures security by allowing access only through its native application, preventing unauthorized viewing of images even if the image repository is compromised. Additionally, its rules engine enables organizations to define and enforce compliance rules easily.
The solution uses OCR for minimal user intervention and RPA for automating tasks without human involvement. It also includes some machine-learning capabilities.
We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively.
I have been working with the product for nine years.
Newgen OmniDocs is stable.
The solution is enormous. You cannot compare it. My clients range from small businesses using it for documentation management to large enterprises with over fifteen million documents. So, it serves both small and large businesses.
You can visit the partner profile for information on patches, bug fixes, and documentation.
Neutral
The tool's deployment is easy for a technical person. I rate the process a nine out of ten. The deployment time varies based on requirements. It can take as little as one day or up to three days, depending on who handles the deployment and the complexity of the architecture. It might be quicker if it's a centralized setup with everything on one server.
You can get ROI in five years.
I rate the tool's pricing a seven out of ten.
I rate the overall product an eight out of ten.