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Nuance IVR pros and cons

Vendor: Nuance
4.0 out of 5
Badge Leader
 

Nuance IVR Pros review quotes

it_user1014 - PeerSpot reviewer
CTO at a tech company with 51-200 employees
Jun 26, 2012
One of the most accurate voice recognition technologies, including adaptability both for dialect and lexicon.
 

Nuance IVR Cons review quotes

it_user1014 - PeerSpot reviewer
CTO at a tech company with 51-200 employees
Jun 26, 2012
The technology is solid with known lexicons and expected responses, but still has room for improvement identifying responses out of context.