One Identity Active Roles Reviews

My primary use case for One Identity Active Roles is to handle day-to-day Active Directory operations that allow different teams to perform tasks without giving them full administrative password or access. This enables management in a safer mode and in the most organized way.

In daily operation, the help desk handles password resetting or account unlocking without admin rights. This is our real-time example. When new users are created in Active Directory, the configurations are automatically applied. This really helps in automating the workload and reducing human errors.

The best features of One Identity Active Roles are its automated features, provisioning or deprovisioning users, and its role-based permission handling where access is assigned through roles instead of giving full permission individually. This simplifies management in a large environment.

The auto-provisioning or role-based permission handling makes my daily work easier and more efficient because it automates our environment since we don't have to manually onboard or deboard employees. It is totally automated which helps in reducing the workload of the IT team by about 50 to 60 percent. This makes our job easier and efficient without having human errors.

One Identity Active Roles has had a great positive impact on our organization. It has really made administrator directory management easy in a controlled way and has improved security due to reduced direct access to applications or systems, thus saving time.

I can say we have a positive impact in terms of metrics. It has really reduced administrative efforts, with a 40 to 60 percent decrease in time spent on routine Active Directory tasks such as user creation, password resetting, or any group changing for employees. This really helped the team to handle requests without any escalations and also allowed for faster user provisioning.

Any improvement needed as of now is non-existent; it is perfectly working in my environment. One Identity Active Roles provides great features with a smooth process.

The initial setup of One Identity Active Roles can be more simplified. Apart from this, everything is perfect.

I have been using One Identity Active Roles for more than four years.

One Identity Active Roles is stable.

The scalability of One Identity Active Roles is excellent and matches our organization's growth.

The customer support for One Identity Active Roles is excellent in their technical part and provides resolution for any technical issues.

Since I started, we have been using One Identity Active Roles only as our solution.

The initial setup of One Identity Active Roles can be more simplified.

My experience with pricing, setup cost, and licensing was straightforward. We have great teaming with the vendor sales team, so there is no issue with the pricing or setup cost or licensing. They really helped in the procurement of the solution.

We have seen a great return on investment in using One Identity Active Roles after deployment, both in terms of cost savings and operational efficiency.

My experience with pricing, setup cost, and licensing was straightforward.

We have not evaluated other options before choosing One Identity Active Roles.

I don't have any additional thoughts about my main use case. I don't want to add anything else about the features. I would really recommend One Identity Active Roles to others looking into using it. I have given this review a rating of 8.

On-premises

When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and avoids mistakes during the account setup.

One Identity Active Roles has helped us improve security with smooth processes. It provides role-based control that ensures every action in the AD follows the rules. This provides great outcomes and improvements in our organization's process.

We have seen fewer mistakes and it is saving our time. It provides great centralized control and security by limiting access rights. These are the positive outcomes we are experiencing.

The best feature of One Identity Active Roles is its ability to control delegations. It allows us to assign limited access to team members based on their roles and responsibilities. This helps us reduce risk while keeping operations smooth and provides more secure AD management.

Delegating tasks like password resets has impacted positively in our organization and has helped us to smoothen and speed up our work. It allows organizations to control user accounts, their permissions and changes in a more structured and simpler way. This helps improve both security and the application process.

I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial setup could be simpler because sometimes it feels like it should be more straightforward.

I have been working in my current field for more than eight years. I have been using One Identity Active Roles for more than three years.

The vendor is ready to provide technical support 24/7 and able to resolve issues in a given timeline with proper root cause analysis of the issue.

We have not evaluated other options.

I had a great experience with the pricing, setup cost, and licensing because the sales team of the vendor was very helpful during all of this procedure and process.

I have seen a good return on investment with One Identity Active Roles. It is helping us to save our efforts and time to manage all these processes and tasks within the time limit. It is saving our team time as well as the money of the organization.

I highly recommend One Identity Active Roles for any organization looking for strong management of their Active Directory in their environment with strong control, automation, and security features. Organizations can consider this solution the best fit. I also advise starting with the basic configuration and expanding gradually while providing proper training to the IT team. This will be helpful and beneficial over time. I give this product a rating of 9 out of 10.

On-premises

Other

One Identity Active Roles is used primarily to enforce policy-based control on Active Directory objects, which ensures all changes follow defined rules and workflows, helping us maintain data integrity and governance across our entire architecture.

Policy-based management enforces rules on Active Directory operations such as user creation, modification, and deletion, ensuring that naming conventions and mandatory attributes are applied, which helps us prevent misconfiguration.

One Identity Active Roles offers strong role-based access control and delegation capabilities that improve security by limiting admin privilege, supports automation, and has a powerful policy engine for enforcing standard policies, ensuring consistency across Active Directory operations, which reduces misconfiguration. It also provides comprehensive audit and reporting features that improve visibility into changes.

Compliance with the Active Directory environment has really helped us with audit and reporting capabilities.

One Identity Active Roles has positively impacted our organization by increasing efficiency through automating routine tasks and improving governance through approval workflows, making our Active Directory management workload more structured.

We have seen that it has reduced manual work and we have noticed a reduction in human errors along with a decrease in time efforts, so our team is now able to handle more workload than before.

One Identity Active Roles is working well for our environment and we have not seen anything that needs to be improved as of now. However, the initial setup and configuration can be complex for a new engineer or new organization, requiring Active Directory expertise, which increases deployment effort. The initial setup could be simplified.

I have been using One Identity Active Roles for more than four years.

One Identity Active Roles is stable.

Scalability-wise, there is no issue, and it matches our organization's growth.

I have interacted with the customer support team multiple times, and they are ready to support at any time whenever we raise a ticket, providing concrete solutions for any kind of challenge.

From day one, we have been using One Identity Active Roles and have not used any different solution.

I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful and happy with the support provided by the vendor sales team.

We have seen a good return on investment because the automation feature has reduced manual efforts by around thirty to fifty percent and improved efficiency with reduced workload, saving our engineers time.

I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful and happy with the support provided by the vendor sales team.

We have not gone for the evaluation of other options.

One Identity Active Roles is a great solution to consider for Active Directory management and for enforcing policies, central management, and great visibility, which will be helpful for any organization. I would also advise starting with defining the roles and whatever policies need to be implemented to ensure smooth deployment. I rate this product a ten out of ten.

On-premises

Other

One Identity Active Roles is my primary tool for provisioning and de-provisioning user access so that we can utilize resources properly. We use it to provision user access to different systems based on business requirements. We use One Identity Active Roles for provisioning and de-provisioning the roles and responsibilities of users so that they can utilize the tool or software according to business requirements.

One Identity Active Roles provides excellent integration with third-party tools. The integration feature helps us smoothly create user profiles for employees so that they can use third-party software easily. We have integrated it with other software such as Salesforce, Azure, and our data company.

Another feature that is very beneficial for us is the dashboard and the reports that One Identity Active Roles provides. These are of very good quality, and you can get all the data in one dashboard, making it easier for us to track the data. The dashboard feature is excellent.

One Identity Active Roles has positively impacted our organization in both efficiency and security. Since we no longer have to manually perform provisioning and de-provisioning, the automated process has increased security and efficiency.

One Identity Active Roles has reduced the number of errors that we were facing before using it. The fine-grained permission control feature allows us to grant certain users permissions or access to software easily. This feature has improved the security of our organization and made our workflow smooth. The fine-grained permission control feature has made managing permissions more secure and automated, reducing the time spent on managing permissions and increasing efficiency overall.

One needed improvement in One Identity Active Roles is the customer support. Customer support needs to improve because queries are not resolved in a responsive manner. The solutions provided are not capable enough to solve our problems, and responses are not very quick.

Another area needing improvement is the steep learning curve. One Identity Active Roles should provide user manuals, user guides, and resources so that the learning curve becomes much easier than it currently is.

The ease of integrating One Identity Active Roles with our existing IT infrastructure and directory services has been a smooth process. The overall integration with existing IT infrastructure was smooth and really helped us.

I have been using One Identity Active Roles for the last one year.

On a scale of one to ten, I would rate One Identity Active Roles a seven. I would rate it a seven after considering all the merits and demerits of One Identity Active Roles and taking into consideration the positives, such as the reports and dashboards, provisioning, security, and third-party integration. At the same time, I consider the negatives, such as weak customer support and a steep learning curve.

My advice to others looking into using One Identity Active Roles is that if you are looking for easy-to-use software for your business needs, then One Identity Active Roles is the one that you should consider if you are looking for a budget-friendly option. I have rated this review a seven overall.

My main use case for One Identity Active Roles is automating and controlling AD user lifecycle management with delegated administrator. When a new employee joins, instead of an admin manually creating the ID accounts, assigning groups and setting permissions, One Identity Active Roles automatically takes care of the request from the HR system or service ticket, applies the naming convention and password policies, and sends approval workflows if elevated access is requested.

Integrating One Identity Active Roles with my existing IT infrastructure and directory services is a plug and play solution. I need to enter the credentials inside the AD.

My impression of the automation capabilities provided by One Identity Active Roles is positive, based on the user onboarding process automation. HR sends the request to the ticket service team, which gives the integration with One Identity Active Roles. HR alerts the support ticket administrator, who starts the process that will assign One Identity Active Roles automatically for a user based on this justification, which helps very easily.

The best features One Identity Active Roles offers include fine-grained delegated administrator, RBAC policies, lifecycle management, hybrid managed identity management, policy-based administration, and auditing, tracking, and changes.

If I have to select one feature, lifecycle management has the biggest impact because it automates user onboarding, role changes, and offboarding, making access updates faster, consistent, and less error-prone while reducing the risk of orphaned accounts.

One Identity Active Roles has positively impacted my organization by speeding up the user provisioning, reducing manual AD tickets, strengthening the security through consistent access control, and improving compliance.

Based on our analysis, the solution saves around 30 to 60 minutes of time. Ticket reduction is around 50%, and I have seen fewer access errors.

I am very happy with the solution provided by One Identity Active Roles, so there is no need for improvement at this time. In the future, there will definitely be opportunities for improvement.

I have been using One Identity Active Roles for almost one year.

Regarding One Identity Active Roles's AI capabilities, I think its governance and security are very good. If they use a third party as an AI, the security may be compromised. However, if they are using their inbuilt assistance, it gives a very good result.

Regarding One Identity Active Roles's AI capabilities, I cannot rely on the AI totally. At this time, it is 50-50 for me to give the answer because sometimes it gives me a really good answer and sometimes not the script that I have to check with them. It is very difficult to rely on the AI as well, so it is 60-40.

I haven't used the fine-grained permission control feature of One Identity Active Roles, but it is in my license. In the future, I will be deploying this solution. I rate this product an 8 out of 10.

Public Cloud

Microsoft Azure

I am one of the resellers for One Identity Active Roles, so that is the reason I downloaded it.

One Identity Active Roles is generally used in complex IT setups where Active Directory plays a critical role and organizations have many compliances and mandates to be followed. For example, in India, we have many banking customers who are governed by the Reserve Bank. In the US, you have the Central Bank or Federal Bank; in India, we have something called a Reserve Bank. All the big financial sectors have to follow the mandates and compliance provided by them. Identity solutions come into that part as well. So to make sure that everybody has the right amount of access and nobody has all access, One Identity Active Roles plays a critical role over there.

In India, this kind of requirement mainly comes from regulated entities or regulated enterprises. So they prefer the on-premises solution for One Identity Active Roles. We have not had a customer in the past who has gone through the cloud solution. They want everything to be hosted on their premises. Since I have not come across the cloud-based installation yet, I cannot comment on that piece, but on-premises is what they look for in the current setup which we provide.

One Identity Active Roles brings significant value through its lifecycle management capabilities, which are very good with no complaints or problems at all.

With the inclusion of One Login, which One Identity acquired three or four years back, One Identity Active Roles has gained complete coverage. Earlier, One Identity lacked an IAM solution. They always have had the Active Directory management solution in the form of One Identity Active Roles or through the IGA solution. But with the inclusion of One Login, that has really fulfilled the requirement which customers need from a single vendor. The competition includes SalePoint, Saviynt, and others, including Ping Identity, who is also coming up with an IGA kind of solution. One Identity has been providing it for a very long time, longer than these competitors who have just started realizing all those things and providing a similar kind of solution to the customer. One Login and One Identity provide complete coverage to the customer, which is really helpful.

One Identity Active Roles brings a positive impact to organizations in that they will start realizing the ROI in a much faster manner because the implementation time is very short and it is easy to use. Additionally, since there are many regulated entities which need this kind of solution and in the market there are very few solution providers who can provide this kind of coverage, that is the advantage which One Identity Active Roles has.

If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized. There are many solution providers in the market who can do it at a much lesser price. India is a price-sensitive market, and I can speak only for India; I cannot speak for the other part of the world. We have many local vendors who can provide these kinds of solutions. But since One Identity Active Roles is a much more mature product and has been in the market for a very long time, customers have some respect for that and they can pay the premium. But that premium cannot be three times, two times, or beyond three times. So the pricing has to be normalized based on the market. Every market has its own constraints, so the One Identity team should work on that aspect.

I have been reselling One Identity Active Roles for almost seven to eight years.

I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One Identity technical support a rating of ten.

Positive

I have worked with Microsoft earlier. I started my career with Active Directory, which is the base of providing identity in the older days. Twenty years back, when we talk about identity, it was always Active Directory from Microsoft. So I have worked with them. Now even Microsoft has come up with their own offering called Entra ID, and they are also competing with One Identity or SalePoint in a similar segment.

From the product perspective, deploying One Identity Active Roles is not that much cumbersome or troublesome. It is a very easy deployment. The only thing which we have to generally figure out is the kind of Active Directory infrastructure the customer has, and based on that, we will have to configure the rules or the policies in the tool.

From the product perspective, the installation of One Identity Active Roles will not take much time and the integration with Active Directory itself will not take much time. Installation is hassle-free and not complex at all. The only thing which takes time is the configuration part. When I say configuration, it is mainly from the policies perspective because we have to understand the customer requirement and based on that we have to create all the rules and policies so that we can fulfill all the use cases.

When I say the configuration of One Identity Active Roles, it is basically because of the customer setup and not because of the tool itself. Because you have to create a lot of policies, and those policies need to be created because the customer has that kind of complexity in their setup. Otherwise, this is an easy tool to manage. If the environment is well-configured or well-managed by the customer, then One Identity Active Roles will not take much time.

I do provide deployment for my customers. For deploying One Identity Active Roles, you need one person, and that is more than enough to manage the solution. We have a different team who does the installation of One Identity Active Roles.

One Identity Active Roles has helped my organization increase operational efficiency. Now only the right person has the right access. Not everybody can go and log into Active Directory or the identity management solution which they have directly. One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.

One Identity Active Roles has helped to reduce the number of erroneous privileged accounts. That is what they want to achieve. When I talk about customers, they do not want any intruders or hackers to get access to their data. This can happen even from a legitimate user if their credentials are compromised. These kinds of solutions always prohibit those kinds of activities by a hacker or a mischievous character in the organization to take advantage of the system.

One Identity Active Roles helps to reduce identity-based breaches.

Right now, a lot of the discussion is centered on agentic AI for One Identity Active Roles. An agentic AI who can do most common tasks on its own would really help.

To be very honest, the ability to provision and de-provision resources in directories needs to be handled by my technical person, since I do not belong to that field.

I feel with the kind of use cases which One Identity Active Roles addresses and the kind of market we play into, then I think nine is a good rating for them. There is always room for improvement, so hence I am not giving it a ten at this time.

On-premises

One Identity Active Roles is used for automated user lifecycle management and delegated administration across AD environments and infrastructure. When a new employee joins the organization, their account is created automatically based on their department, post, and location, eliminating manual work.

When an employee moves to a different department, their access is automatically updated to reflect their roles. During the onboarding process, data is fetched from HR tools, and based on this fetched data, the access needed for employees is automatically assigned and sent. Whenever a user moves to a different department, their posts are automatically updated and reflected in their roles.

One Identity Active Roles offers exceptional features, including a delegation model that combines policy enforcement. The solution allows the help desk team to be given the exact permissions they need, enabling them to reset passwords, unlock accounts, and update phone numbers without granting them access to areas they should not touch, such as group membership or admin accounts. Every action taken follows the defined policy automatically, making this the favorite feature of the solution.

This automated delegation saves significant time for the team, as it has changed how IT operations work. Previously, a constant flood of routine requests landed on the admin team, who were already busy with substantial work. Now, such tasks are automated rather than performed manually.

One Identity Active Roles enables time savings with password resetting and account unlocking, which used to consume significant management time but are now automated. The solution also provides improved flexibility, policy enforcement that eliminates human errors, and seamless Active Directory integrations. A substantial amount of time has been reduced, and human errors have decreased.

There are no features missing; however, the initial setup could be simpler. Apart from this, everything is smooth.

One Identity Active Roles has been in use for more than three years.

There are no additional thoughts to comment on regarding the main use case. One Identity Active Roles is perfectly adequate as of now. One Identity Active Roles is recommended as one of the best solutions currently in the market since it addresses many issues such as risks faced, inconsistent account setup, excessive admin privileges, lack of audit trails, and manual provisioning errors, all of which can be resolved with this solution. This review has been given a rating of eight.

On-premises

My main use case for One Identity Active Roles is managing Active Directory.

I use One Identity Active Roles to manage Active Directory by adding users to groups. When I'm adding users to groups with One Identity Active Roles, we sometimes do it manually, and sometimes we automate depending on the task. There are some automations in place for simple tasks such as adding people to distribution groups, but for more complex and sensitive tasks, they are done manually where a ticket comes in ServiceNow, and then we respond to that ticket manually by adding the people and then approving it.

I think the best feature One Identity Active Roles offers is probably the automation capability, although we do not utilize it to its fullest extent.

Since automation is a highlight for me, what I like about the automation in One Identity Active Roles is the time savings.

One Identity Active Roles has positively impacted my organization by providing a consistent and easy to understand interface for Active Directory, whether you are reading it or whether you are actively managing Active Directory.

One Identity Active Roles can be improved by updating the interface as it seems to have been static for quite some time, and I feel there could certainly be improvements made. Similarly, with the automation, I feel an updated user interface would make it slightly easier to use and understand for people who are not necessarily familiar with things such as the Active Directory Users and Computers interface.

Modernization is needed for those improvements.

I personally have been using One Identity Active Roles for four years, and my company has been using it for longer, probably six to eight years.

One Identity Active Roles is very stable and we never have any issues with it.

One Identity Active Roles has scaled well with us and we are not the biggest organization, but we have never had issues with scaling it.

Customer support for One Identity Active Roles is good and we have never had to raise an issue with customer support because it is a very stable product.

Positive

I did not previously use a different solution as I was not here when we may have used a previous solution, but I think we have always had One Identity Active Roles, as it has been here for over eight years.

I have not seen a return on investment or any relevant metrics and I cannot imagine we would have saved any employees or any full-time equivalents for One Identity Active Roles.

My experience with pricing, setup cost, and licensing for One Identity Active Roles is that they are all very reasonable.

Before choosing One Identity Active Roles, my team did not evaluate other options because I was not here when the team chose it as it was so long ago.

The advice I would give to others looking into using One Identity Active Roles is to be already familiar with Active Directory Users and Computers if possible, and dive into the automation as much as possible when you first receive it without hesitation to test it.

One Identity Active Roles is a very stable product and we would not consider getting rid of it, or at least a product of this sort, as there is definitely a need for it. I would say that as we migrate further into the cloud, there will probably be less of a need for it, but certainly for on-premises Active Directory, it is very important to us. I gave this review a rating of six.