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One Identity Active Roles pros and cons

Vendor: One Identity
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

One Identity Active Roles enhances automation and security, improving efficiency through controlled delegation and detailed auditing.
It significantly reduces the complexity and workload in Active Directory administration, saving time and reducing manual errors.
The ROI is reflected in time savings, error reduction, better resource utilization, and increased compliance.
Automation in One Identity Active Roles eliminates many tedious tasks, allowing IT staff to focus on more critical activities.
It substantially improves security, reducing identity-based breaches by ensuring least privileged access.

CONS

Initial setup and configuration of One Identity Active Roles can be complex and time-consuming, particularly for organizations without extensive Active Directory expertise, leading to slowed adoption and increased need for additional training.
There is a need for enhanced reporting capabilities and integration options, as well as improvements in areas like AAD management and web customization for tailoring specific business needs.
One Identity Active Roles lacks built-in workflows and requires significant scripting, which can be challenging for users who need to create or modify workflows and tasks from scratch.
When running custom tasks on specific hosts, the lack of automatic failover can cause delays if a designated host goes down, resulting in downtime for scheduled tasks.
Communication and support from One Identity for their Active Roles can be limited, impacting user satisfaction; professional services engagements are sometimes necessary for deeper issue resolutions.
 

One Identity Active Roles Pros review quotes

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Apr 15, 2026
Overall, the return on investment comes from time savings, reduced errors, better resource utilization, and improved compliance, which together justify the investment.
Prithviraj - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, beyond just making tasks easier, it adds a strong layer of control, security, and visibility of AD operations.
AR
Cyber Security Analyst at TalaKunchi
May 9, 2026
One Identity Active Roles has reduced a significant amount of manual AD admin work, improved security through tighter access control, and made onboarding and offboarding much faster and more consistent across teams.
Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Sufiyan S - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time.
HA
Business Development Manager at Digitaltrack Solutions Private Limited
Apr 17, 2026
Overall, One Identity Active Roles has helped us move toward a more automated, secure, scalable identity management model, aligning IT operations more closely with business needs.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles has had a very positive impact on the organization, especially in terms of efficiency, security, and compliance.
MG
Senior System Administrator at 3i Infotech
Apr 26, 2026
We have definitely seen a strong return on investment after implementing One Identity Active Roles, mainly in terms of time saving, reduced workload, and improved efficiency, where user provisioning and access requests that earlier took hours are now completed in a few minutes through automation, and we observe around a 40 to 50% reduction in service desk tickets related to Active Directory tasks, which allows the team to focus on more critical activities instead of repetitive work, while delegation reduces dependency on senior administrators, indirectly saving manpower effort, and overall, the reduction in errors, faster onboarding, and improved compliance also contribute to cost savings and operational efficiency, making it a valuable investment for the organization.
PP
Technical Support Engineer at Digitaltrack
Apr 19, 2026
After moving to One Identity Active Roles, I achieve better automation, improved security through controlled delegation, and enhanced compliance with detailed auditing and reporting, significantly improving efficiency and reducing operational risk compared to the previous approach.
Aditi Kunte-Gummul - PeerSpot reviewer
Senior Inside Sales Executive at Digitaltrack Solutions Private Limited
Apr 23, 2026
Overall, it improves operational efficiency, strengthens our security posture, and simplifies identity and access management across the organization.
Isaac Ogbonnaya - PeerSpot reviewer
Cybersecurity Consultant at Nnamdi Azikiwe University
Mar 4, 2026
I advise others looking into using One Identity Active Roles to utilize it because the automation in workflow is perfect, and the ability to provide detailed auditing and assist in internal audits is excellent.
 

One Identity Active Roles Cons review quotes

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Apr 15, 2026
Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows.
Prithviraj - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, One Identity Active Roles is a very powerful tool, but there are definitely areas where it can be improved.
AR
Cyber Security Analyst at TalaKunchi
May 9, 2026
The main improvement I would suggest for One Identity Active Roles is making the UI and policy configuration more intuitive.
Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Sufiyan S - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One area where One Identity Active Roles can be improved is in the user interface. It can feel outdated and not very intuitive for new users.
HA
Business Development Manager at Digitaltrack Solutions Private Limited
Apr 17, 2026
First is the user interface and experience. While it is functional, it can feel complex for a new user and less intuitive, especially for onboarding a new user.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles is a strong product, but like any enterprise tool, there are areas where it could be improved.
MG
Senior System Administrator at 3i Infotech
Apr 26, 2026
One specific issue I have encountered recently is that the interface and workflow configuration can become complex and less intuitive, especially when managing multiple approval steps or modifying existing workflows, which sometimes requires deeper scripting or backend adjustments, so more user-friendly and visual workflow design would be a great improvement.
PP
Technical Support Engineer at Digitaltrack
Apr 19, 2026
The initial setup and configuration can be complex, especially when designing workflows, policies, and delegation models.
Aditi Kunte-Gummul - PeerSpot reviewer
Senior Inside Sales Executive at Digitaltrack Solutions Private Limited
Apr 23, 2026
One area where One Identity Active Roles can be improved is in simplifying its initial setup and configuration process, as deployment can be complex and time-consuming for a new user or organization without deep Active Directory expertise, which can slow down adoption and require additional training or support.
Isaac Ogbonnaya - PeerSpot reviewer
Cybersecurity Consultant at Nnamdi Azikiwe University
Mar 4, 2026
I want One Identity Active Roles to improve in the area of user interface, modernizing it to feel more like a SaaS tool and to have user-friendly navigation.