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One Identity Active Roles pros and cons

Vendor: One Identity

4.3 out of 5

29 reviews
100% willing to recommend

Pros & Cons summary

One Identity Active Roles automates provisioning and deprovisioning to save time and reduce errors, offering enhanced Active Directory management and centralized change history tracking for better troubleshooting. Workflow automation and dynamic grouping improve efficiency, while efficient delegation with access templates maintains security. However, it supports only VBScript, with a slow, unintuitive workflow engine lacking built-in workflows. Limited customer support and communication issues impact satisfaction, necessitating improvements in Active Directory and Azure AD management.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

One Identity Active Roles automates provisioning and deprovisioning, saving time and reducing errors.

It offers enhanced Active Directory management features, providing more detailed information and control.

Active Roles centralizes change history management, aiding troubleshooting and auditing efforts.

Its workflow automation and dynamic grouping features improve operational efficiency.

Delegation with access templates is more efficient and helps maintain a strong security posture.

CONS

ActiveRoles lacks support for multi-scripting languages and only supports VBScript.

The workflow engine is slow, not intuitive, and lacks built-in workflows or feedback, necessitating more user-friendly improvements for administrators.

Active Directory and Azure AD management features need enhancements for better object management and security.

Customer support is limited and can be unresponsive, with bug resolution taking too long and issues persisting in production.

Lack of communication and clear account representation with One Identity affects overall customer satisfaction.

One Identity Active Roles Pros review quotes

Senior Solution Consultant at a tech services company with 51-200 employees

Oct 16, 2017

It provides automatic provisioning/update/deprovisioning workflows from a source system to a target system.

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MS

Technical Manager of Security at Liberty Global

Apr 3, 2019

It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool.

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Identity Senior Analyst at a consumer goods company with 10,001+ employees

Apr 4, 2019

It gives us attribute-level control and the AD management features work very well.

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One Identity Active Roles

Free Report: One Identity Active Roles Reviews and More

Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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DF

David-Fernandez

CTO at BeClever

Apr 10, 2019

The provisioning and deprovisioning saves a lot of time and skips a lot of errors.

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WC

Director Identity & Access Management at a tech services company with 1,001-5,000 employees

Oct 9, 2019

Having a tool to manage all changes to AD from a single pane of glass is awesome.

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reviewer1425105

IT Lead, Security services at a aerospace/defense firm with 10,001+ employees

Sep 23, 2020

The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them.

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reviewer1430811

Information Security Manager at a manufacturing company with 5,001-10,000 employees

Oct 4, 2020

Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated.

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Senior IT Manager at Toronto District School Board

Oct 8, 2020

Because of Active Roles, we're able to synchronize on an even more regular basis. It enables us to provide even more information to the Active Directory, which helped us to group our users in a more consistent manner.

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BP

Sr Business Analyst at George Washington University

Dec 1, 2020

With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems.

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Network Analyst at a government with 501-1,000 employees

Apr 19, 2021

Instead of deleting accounts, we like the deprovision option so that we can reverse any accidental deletions. It also gives a higher level of quality control in terms of enforcing any number of variables, such as making sure that an account has a description entered before the account can be created. We can backtrack and know the history of it that way.

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One Identity Active Roles Cons review quotes

Senior Solution Consultant at a tech services company with 51-200 employees

Oct 16, 2017

For ActiveRoles, it would be good if the product supports multi-scripting language. You can use only VBScript.

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MS

Technical Manager of Security at Liberty Global

Apr 3, 2019

It also has workflows and those are really powerful, but there are no built-in workflows. When it comes to them, it's empty. I would personally love for it to come with ten, 15, or 20 workflows where each achieves a certain task... I could just look at how each is done, clone them, copy them, modify them the way I want them, and be good to go. Right now we have to invent things from scratch.

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Identity Senior Analyst at a consumer goods company with 10,001+ employees

Apr 4, 2019

Most of the time it just works.

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One Identity Active Roles

Free Report: One Identity Active Roles Reviews and More

Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,665 professionals have used our research since 2012.

DF

David-Fernandez

CTO at BeClever

Apr 10, 2019

For the AAD management feature, it needs to improve the objects that we can manage and the security.

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WC

Director Identity & Access Management at a tech services company with 1,001-5,000 employees

Oct 9, 2019

The ability to send logs to a SIEM would be very beneficial.

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reviewer1425105

IT Lead, Security services at a aerospace/defense firm with 10,001+ employees

Sep 23, 2020

When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work. For example, there is a "Find" function that you need set up in a workflow to do some of the automation. It is not the easiest to get a result from those finds when you're trying to do that. In the MMC, they have a couple different types of workflows. In this particular case, we use their workflow functionality to find all of X within the environment, then if you find it, do X, Y, and Z. You can have multiple steps. When you do that search function within that workflow, it's really hard to find out, "Is my search working?" It would be nice if there was some feedback on the screen so you could see if your search is working properly within the workflow.

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reviewer1430811

Information Security Manager at a manufacturing company with 5,001-10,000 employees

Oct 4, 2020

The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there.

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Senior IT Manager at Toronto District School Board

Oct 8, 2020

In terms of improvement, it could be made even more user-friendly for administrators when they need to create new workflows and rule sets.

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BP

Sr Business Analyst at George Washington University

Dec 1, 2020

There are some features that we think should be included in their next release. We think these things would take them to the next level: the ability to completely force or limit any dynamic group processing to specific servers, change-tracking reporting of virtual attributes, and the ability to use files as inputs to automation workloads. These things have also been talked about. Knowing them, they're probably working on them.

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Network Analyst at a government with 501-1,000 employees

Apr 19, 2021

I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget.

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Product Categories

Product Categories

Active Directory Management

User Provisioning Software

Non-Human Identity Management (NHIM)

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Product Categories

Product Categories

Active Directory Management

User Provisioning Software

Non-Human Identity Management (NHIM)

Popular Comparisons

Popular Comparisons

SailPoint Identity Security Cloud vs One Identity Active Roles

Omada Identity vs One Identity Active Roles

Saviynt vs One Identity Active Roles

One Identity Manager vs One Identity Active Roles

CyberArk Identity vs One Identity Active Roles

OneLogin vs One Identity Active Roles

One Identity Safeguard vs One Identity Active Roles

Netwrix Auditor vs One Identity Active Roles

Microsoft Active Directory vs One Identity Active Roles

Oracle Identity Governance vs One Identity Active Roles

ManageEngine ADManager Plus vs One Identity Active Roles

Symantec Identity Governance and Administration vs One Identity Active Roles

OpenText Identity Manager vs One Identity Active Roles

ManageEngine ADAudit Plus vs One Identity Active Roles

Change Auditor for Active Directory vs One Identity Active Roles

See all alternatives

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