We are a Platinum partner. It is for monitoring the virtualization layer. We can monitor any kind of virtualization technology, such as the VMware hypervisor.
It is deployed on-premise as a container.
Gives an overview of the entire infrastructure and helps with the optimization and capacity planning
What is our primary use case?
How has it helped my organization?
It helps to plan your capacity for the future. It is for the optimization and capacity planning of your infra.
What is most valuable?
It helps in capacity planning in terms of:
- What is the current usage?
- What is the future usage?
- Where are you currently?
It helps to plan how you can scale up your environment, and it gives an overview of your entire infra.
What needs improvement?
There is always room for development. They need to keep updating their integration mechanism. They can look for some alternative integration with different sources to keep it as a cutting-edge solution and meet future expectations.
It should have more reporting features. It will help in getting more reporting information.
For how long have I used the solution?
I have used it for more than five years.
What do I think about the stability of the solution?
It is stable enough.
What do I think about the scalability of the solution?
Its scalability is definitely good.
How are customer service and support?
You have a service portal. You can log the request with the service portal. You can also procure the premium support separately, which gives you an immediate response, so you will have a dedicated technical account manager who will assist you.
Your experience will depend on whether you have standard support or premium support, but they are definitely good. They are the product owners, so obviously, they would be good. They are the ones who are going to support you through the journey.
How was the initial setup?
It is not very easy, but it is also not very complex. You need good technical expertise to understand how to work with the product.
The deployment duration depends on the scope of work. It depends on how much integration you need. This product can integrate with many other applications. It depends on whether you want to integrate or whether you want a standalone system. It depends on how many different systems you need to capture the data from. Do you want to integrate with a reporting product? Depending upon that, you have to decide.
The product installation takes one or two days, but you need to define a use case for what you want to do after the installation.
What about the implementation team?
We have our own team for deployment. Deployment is separate, and maintenance is separate. For deployment, you need a technical expert. One person can do it easily.
Maintenance depends on your SLA. It depends on the agreement with your vendor or your customer. It also depends on your priority. Are you providing it 24/7? Are you providing it 8X5? Based on that, you have to align the resources.
What was our ROI?
The ROI definitely works out with it.
What's my experience with pricing, setup cost, and licensing?
It depends on the agreement that you have with Micro Focus. It can be a year-based term. It can be perpetual, or it can be subscription-based. Depending upon whether you're looking for an annual or a multi-year contract, the pricing would vary. It also depends on whether you are looking for standard support or premium support.
What other advice do I have?
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
