We use ArcSight Enterprise Security Manager (ESM) as an SIEM system.
Senior Manager at PT Permata Anugerah Abadi
Easy-to-setup product with a valuable security analysis feature
Pros and Cons
- "ESM has valuable features for event prediction and security analysis."
- "There could be more API features for extracting logs on different devices included in the product."
What is our primary use case?
How has it helped my organization?
From a business perspective, the product helps us with cloud platform management. Its dashboard provides quick suggestions on real-time data.
What is most valuable?
ESM has valuable features for event prediction and security analysis.
What needs improvement?
There could be more API features for extracting logs on different devices included in the product.
Buyer's Guide
OpenText Enterprise Security Manager
April 2026
Learn what your peers think about OpenText Enterprise Security Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
Our organization has 10 ArcSight Enterprise Security Manager (ESM) users. It is a scalable platform. We are preparing for the budget to increase the usage.
How was the initial setup?
It is easy to set up and configure.
What's my experience with pricing, setup cost, and licensing?
The product licenses are inexpensive.
What other advice do I have?
Compared to other vendors, ArcSight Enterprise Security Manager has a more effective dashboard. It has good pricing as well. However, they could schedule more marketing programs and activities similar to those of their competitors.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at a tech services company with 11-50 employees
An AI-powered solution that is good enough to cover all cybersecurity activities
Pros and Cons
- "The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
- "ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
What needs improvement?
ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities.
For how long have I used the solution?
I have been working with the solution for a few months.
What do I think about the stability of the solution?
ArcSight ESM is stable.
What do I think about the scalability of the solution?
The tool is scalable and my company has 20,000 users.
How was the initial setup?
ArcSight ESM is not difficult to deploy. It requires an extensive number of skilled cybersecurity experts.
What other advice do I have?
I would rate the tool a seven out of ten. The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free OpenText Enterprise Security Manager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
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Buyer's Guide
Download our free OpenText Enterprise Security Manager Report and get advice and tips from experienced pros
sharing their opinions.
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