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OpenText Network Node Manager Logo

OpenText Network Node Manager pros and cons

Vendor: OpenText
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Network Node Manager provides a comprehensive network overview and device monitoring.
The platform features a robust topology creation and real-time monitoring application.
The causal engine and root cause analyzer keep users updated on critical errors and incidents.
Scalability is a key aspect, allowing easy creation of more nodes as needed.
OpenText Network Node Manager's stability and vendor compatibility are widely recognized.

CONS

OpenText Network Node Manager requires improvements in its deployment architecture and installation process.
The reporting capabilities could be enhanced for better SLA-awareness and intuitiveness.
Resource utilization is high, presenting an optimization challenge.
Customization of reports is lacking, and users are unable to create personalized reports.
Technical support from OpenText is often delayed, with cases taking up to a month to resolve.
 

OpenText Network Node Manager Pros review quotes

Qusai Abuomar - PeerSpot reviewer
Senior Engineer at Elm Co.
Apr 23, 2025
Overall, the tool helps maintain the health of the network.
Mirit Goldring-Boymshtain - PeerSpot reviewer
Delivery Manager at We R Tech
Jan 24, 2024
The platform has good stability.
Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
Feb 9, 2023
The best feature is the solution's entire credibility with all vendors.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Qusai Abuomar - PeerSpot reviewer
Senior Engineer at Elm Co.
Sep 28, 2022
It is stable for fault and availability.
Zain ur Rehman - PeerSpot reviewer
Deputy Manager Information Security at Central Depository Company of Pakistan
Sep 23, 2022
Our monitoring and network teams of less than 100 people use this solution. The availability and fault monitoring are good.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Apr 6, 2022
A good enterprise-level solution.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Feb 19, 2021
We do not have any issues stability-wise.
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Jan 23, 2021
It is a scalable product.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Nov 4, 2020
It's quite a mature solution.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
If you install one node on Network Node Manager and want to scale it up, it's pretty easy to create more nodes.
 

OpenText Network Node Manager Cons review quotes

Qusai Abuomar - PeerSpot reviewer
Senior Engineer at Elm Co.
Apr 23, 2025
We have not had a good experience with technical support from OpenText. Many cases take a month to be resolved.
Mirit Goldring-Boymshtain - PeerSpot reviewer
Delivery Manager at We R Tech
Jan 24, 2024
They should add AI options in the product's next release.
Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
Feb 9, 2023
The solution should integrate with NAC servers.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Qusai Abuomar - PeerSpot reviewer
Senior Engineer at Elm Co.
Sep 28, 2022
Micro Focus Network Node Manager is not powered to drill down for traffic visibility.
Zain ur Rehman - PeerSpot reviewer
Deputy Manager Information Security at Central Depository Company of Pakistan
Sep 23, 2022
Micro Focus Network Node Manager is not the best when it comes to drilling down for more visibility, especially regarding traffic.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Apr 6, 2022
The dashboards are not customizable and it's not user-friendly.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Feb 19, 2021
When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained.
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Jan 23, 2021
We had some issues with some of the features, some modules are not meeting expectations.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Nov 4, 2020
Right now, we have open tickets and they are not closing as expected.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
The way the solution currently works means I'm not able to customize my own reports.