No more typing reviews! Try our Samantha, our new voice AI agent.
Techical Lead at a tech services company with 501-1,000 employees
Real User
Top 5
Aug 29, 2024
Good for performance testing and good customer support
Pros and Cons
  • "The implementation was very straightforward and not an issue."
  • "Sometimes when we were migrating from one version to another, some of our scripts started failing."

What is most valuable?

LoadRunner handles the testing of complex multi-user scenarios. It was not complex. It's pretty easy. 

The reports have been effective in identifying system bottlenecks. It offers very good reports.

What needs improvement?

Sometimes when we were migrating from one version to another, some of our scripts started failing. And configuration-wise, we used to get support since we had the license with us. We used to just connect with Micro Focus, and the turnaround time was very less. It was very fast.

With my understanding and experience, for future releases, I suggest some correlation features that had to be tuned from the tool because, for SAP applications, capturing dynamic values from the responses and other technical things still had to be done manually.

For how long have I used the solution?

In my previous job, I worked with OpenText LoadRunner Professional.

I used it for almost 14 years. 

What do I think about the scalability of the solution?

Around 14 people used it. 

Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
July 2026
Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.

How are customer service and support?

There were some technical challenges, but the support was pretty good.

They could work on some more things because there are some more complex applications, like SAP applications, wherein some of the challenges were capturing dynamic values and other things that had to be done manually.

Which solution did I use previously and why did I switch?

I already put forth the proposal for LoadRunner Professional in my current company. 

How was the initial setup?

The implementation was very straightforward and not an issue. To get comfortable with LoadRunner, it was just three to four months for me. 

Within four to five months, I was totally comfortable with it and started doing all the activities.

What's my experience with pricing, setup cost, and licensing?

The license was a bit expensive. That was the reason we used to depend on the customer to fund it.  

What other advice do I have?

I would recommend it to other users. I recommend LoadRunner for every company where performance testing is considered a key value.

Because I have some experiences wherein some companies will not consider performance itself as their key thing. So wherever performance is being concentrated, I'll propose LoadRunner as the first thing.

Overall, I would rate it a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NamNguyen11 - PeerSpot reviewer
CTO at FPT Telecom
Reseller
Jan 15, 2024
Helps to reduce peak load times and run performance tests on codes
Pros and Cons
  • "The solution helps my clients save time. It is easier to capture reports and improves product quality. The product helps to identify customer defects during performance tests and reduces workloads. The product has improved my client's user interaction. It has reduced peak load times."
  • "The tool needs to work on capture script feature."

What is our primary use case?

We use OpenText LoadRunner Professional to run performance test for codes.

What is most valuable?

The solution helps my clients save time. It is easier to capture reports and improves product quality. The product helps to identify customer defects during performance tests and reduces workloads. The product has improved my client's user interaction. It has reduced peak load times.

What needs improvement?

The tool needs to work on capture script feature.

What do I think about the stability of the solution?

The product is very stable.

How are customer service and support?

OpenText LoadRunner Professional's technical support is good. However, I do not contact them often.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

OpenText LoadRunner Professional is easier to use than IBM. It supports a lot of protocols compared to competitors.

How was the initial setup?

The tool's deployment is easy and can be completed in one to two days.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is expensive.

What other advice do I have?

Our clients are mostly government agencies and enterprises. I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
July 2026
Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Manager sap at Southwest Gas Corporation
Real User
Oct 29, 2023
Helps with load testing but needs to have a SaaS version
Pros and Cons
  • "The tool's most valuable features are scripting and automation."
  • "The tool should consider releasing a SaaS version since it makes more sense nowadays."

What is our primary use case?

We use the solution for load testing. 

How has it helped my organization?

The executive management is more confident when they go for production. They know that the performance issues are already addressed. 

What is most valuable?

The tool's most valuable features are scripting and automation. 

What needs improvement?

The tool should consider releasing a SaaS version since it makes more sense nowadays. 

For how long have I used the solution?

I have been using the product for three to four years. 

What do I think about the stability of the solution?

The solution is stable. 

What's my experience with pricing, setup cost, and licensing?

OpenText LoadRunner Enterprise's pricing is reasonable. 

What other advice do I have?

OpenText LoadRunner Enterprise has helped us save time by five to ten percent. The tool has helped us improve product quality. 

We use the TruClient feature, and it has helped us reduce scripting. 

I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2077479 - PeerSpot reviewer
Senior Architect at a manufacturing company with 10,001+ employees
Real User
Jan 23, 2023
Is stable and scalable, but monitoring needs to be more effective
Pros and Cons
  • "I would rate Micro Focus LoadRunner Professional's stability at eight out of ten."
  • "Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools. Monitoring should be more effective as well."

What is our primary use case?

We've been using Micro Focus LoadRunner for load testing to simulate the load and applications for microservices and Salesforce UI applications.

What is most valuable?

 We like LoadRunner's controller and analysis features.

What needs improvement?

Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools.

Monitoring should be more effective as well.

For how long have I used the solution?

I've been using this solution for the last 17 years.

What do I think about the stability of the solution?

I would rate Micro Focus LoadRunner Professional's stability at eight out of ten.

What do I think about the scalability of the solution?

On a scale from one to ten, I would rate the scalability at seven.

How are customer service and support?

I would technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not straightforward. It should be enabled with some APM tools so that we don't have to rely on third-party tools.

What was our ROI?

Our ROI is okay, considering that it is a one-time effort.

What's my experience with pricing, setup cost, and licensing?

When you compare the cost of other tools such as NeoLoad and LoadNinja, the cost of LoadRunner is on the expensive side. As a result, we are currently considering going with NeoLoad.

What other advice do I have?

We are evaluating Tricentis NeoLoad and will probably go with it because it has additional features and is less expensive.

Overall, I would rate LoadRunner at seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager at Capgemini
Real User
Sep 7, 2022
Feature-rich, easy-to-install, with instant upgrades and patches
Pros and Cons
  • "It is actually a very good tool because it will support almost all, if not all, industry-standard protocols, and it is also equipped with very nice reporting capabilities, which is why I like it."
  • "I would like them to lower the licensing cost and provide better support."
  • "I would rate the technical support a one out of five. The technical support is very bad."

What is our primary use case?

I use Micro Focus LoadRunner Professional primarily for performance testing.

What is most valuable?

It is actually a very good tool because it will support almost all, if not all, industry-standard protocols, and it is also equipped with very nice reporting capabilities, which is why I like it.

They are immediately upgrading and providing the patch in this manner. It's good.

What needs improvement?

The drawback is that it is very expensive.

It is already a well-known tool with a vast number of features. The only issue is what they are actually making up for the asking rate.  A lot of people are unable to pay that much money in the industry.

I would like them to lower the licensing cost and provide better support.

The price is too expensive.

For how long have I used the solution?

I've been using Micro Focus LoadRunner Professional for the last ten years and LoadRunner exclusively for the last twenty.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is 100 percent stable.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Professional is 100 percent scalable.

We have 500 users in our organization.

I may use it 12 to 15 times per year.

How are customer service and support?

I would rate the technical support a one out of five.

The technical support is very bad.

They are not providing any technical support, even though we have a support license. They have only hired people with zero knowledge.

They are completely unresponsive.

If I run into any problems or have any issues, I will resolve them only by myself. I will not rely on any technical support. If I raise a support ticket, they will actually require my setting for more than a month or two to solve a very simple problem.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I am new to this company. I only use the company website and the CS portal. Other than that, I do not use any of the other products.

I work in performance testing and I am currently using RadView or WebLOAD, as well as a Micro Focus LoadRunner and Silk Performer. At the same time, I used a couple of IBM products, including SLAMD and the rational performance tester. Aside from that, I use a variety of other products such as JMeter and others.

How was the initial setup?

The initial setup is straightforward.

I would rate the initial setup a five out of five.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on our choices because it depends on what type of protocol we are getting, what type of licensing we are getting, and what kind of relationships we have with HP and Micro Focus. We can't say how much it will be based on that.

I cannot say because we are technical managers and I am not involved in any costing or pricing issues. I am not involved with any pricing.

I would rate the pricing a one out of five. It is expensive.

What other advice do I have?

I would rate Micro Focus LoadRunner Professional a ten out of ten.

Without a doubt, it is an excellent product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Peter  Pischel - PeerSpot reviewer
Peter PischelSenior Sales Executive at a tech vendor with 201-500 employees
Real User

In my opinion, NeoLoad is the way to go.

Venkat G - PeerSpot reviewer
Associate Software Engineer at DXC Technology
Real User
Aug 9, 2022
I like the ability to use multiple protocols
Pros and Cons
  • "I like LoadRunner's ability to use multiple protocols. That's one of the greatest features along with the ability to test service calls between the app and server."
  • "Sometimes, we aren't able to see an accurate page view while replying and executing the script. When you are navigating the application side by side, it needs to be displayed on a random viewer. Sometimes we will get a few applications, and we won't get others."

What is our primary use case?

Multiple protocols are available in LoadRunner, so we can choose one based on our requirements. If it is a single protocol, we have to start recording the scripting and checking whether you can record through LoadRunner. Once the recording is done, we have to do scripting and execution. We have three people working on various applications for the same client. We are working simultaneously and sharing our work to finish our content.

What is most valuable?

I like LoadRunner's ability to use multiple protocols. That's one of the greatest features along with the ability to test service calls between the app and server. 

What needs improvement?

Sometimes, we aren't able to see an accurate page view while replying and executing the script. When you are navigating the application side by side, it needs to be displayed on a random viewer. Sometimes we will get a few applications, and we won't get others.

For how long have I used the solution?

I have been using LoadRunner for my entire career, so it's been almost four years. 

What do I think about the stability of the solution?

LoadRunner is standalone. It doesn't rely on anything. There are three components. We are using a controller and analysis instead of a controller. We design a script and run it in the controller. In analysis, we do the reporting and analysis, but instead of a controller, we have the option called performance center, where we can run the script like the controller. However, the controller is a standard Windows-based application. If you choose the performance center, any number of people can access it at the same time.

Which solution did I use previously and why did I switch?

I have used JMeter and NeoLoad. I switched to LoadRunner because the client preferred it. If they have a budget and need to see clear views, we will opt for LoadRunner. However, if they lack funds, they can use an open-source tool like JMeter. I also have more experience with LoadRunner, so I would prefer to use that. We can write any number of lines of code manually to make the script work.

LoadRunner is a little more expensive than NeoLoad, but LoadRunner's interface is more user-friendly. 

How was the initial setup?

Whenever a client wants to improve their application, they will procure the licenses. It's simple to install. it will take hardly 20 to 30 minutes of time to install and we will get 50 user licenses free of cost.

It only takes 30 minutes to deploy on our application. It's on a private cloud that we use whenever we're working on a particular project. One person is enough to install it.

What's my experience with pricing, setup cost, and licensing?

LoadRunner is a little more expensive than other solutions, but there are no hidden costs. 

What other advice do I have?

I rate LoadRunner nine out of 10. You can get 50 users for free before you decide to procure the license, but run the script for multiple users.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Peter  Pischel - PeerSpot reviewer
Peter PischelSenior Sales Executive at a tech vendor with 201-500 employees
Real User

LoadRunner is going to be replaced by many customers. As indicated, LoadRunner does not match today's requirements.

Gary_Chen - PeerSpot reviewer
Technical Manager at Ausenior
Reseller
Jun 13, 2023
A stable and scalable solution for web application testing
Pros and Cons
  • "I am impressed with the tool's correlation function."
  • "I would like the solution to include monitoring capacity."

What is our primary use case?

We use the solution to help customers test web applications. 

What is most valuable?

I am impressed with the tool's correlation function. 

What needs improvement?

I would like the solution to include monitoring capacity. 

For how long have I used the solution?

I have been working with the product for more than 10 years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have around 1000 virtual users for the product. 

How was the initial setup?

I would rate the product's setup a nine out of ten. It's easy and straightforward. The tool's deployment took one hour to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1399428 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Real User
Sep 1, 2022
Performs well, and is simple to install
Pros and Cons
  • "The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests."
  • "Micro Focus LoadRunner Professional is a stable solution; we did not have any issues with the stability or the performance of this solution."
  • "Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis."

What is our primary use case?

We primarily use Micro Focus LoadRunner Professional to create scripts and run various types of performance tests, as well as to analyze the results.

What is most valuable?

The most valuable features of Micro Focus LoadRunner Professional are scripting and executing the tests.

What needs improvement?

Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis.

In the next release, I wanted to make the defect analysis part easier and more compact to view in the tool itself. For example, if there are defects in the test or some issues in the test, I would like the analysis to be more detailed and easier to understand.

For how long have I used the solution?

I am using LoadRunner, but it's a company-sponsored program, I have not purchased the tool.

I have been working with Micro Focus LoadRunner Professional for eight years on many different projects.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is a stable solution. 

We did not have any issues with the stability, or the performance of this solution.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Professional is a scalable product.

Our company has a large number of users. This solution is used on a daily basis by approximately 500 people.

How are customer service and support?

I have not interacted with technical support.

This is my company that purchases the tool, and once an issue arrives, we will contact them and they will connect with technical support.

The contact is with our IT department.

Which solution did I use previously and why did I switch?

Previously, I have not used any other solution.

How was the initial setup?

The initial setup was straightforward. 

I would rate the initial setup a four out of five, it was simple.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

I would rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RajeevSAwant - PeerSpot reviewer
Head Automation CoE at Truglobal
Real User
Jul 31, 2022
Great for performance testing and capturing performance engineering
Pros and Cons
  • "A very comprehensive tool that is good for performance testing."
  • "This is a very comprehensive tool that helped us with performance testing and allowed us to capture the actual performance engineering as well."
  • "Lacks specific level monitoring."
  • "This is an expensive solution and perhaps they could change their modeling to improve that."

What is our primary use case?

Our primary use case was for performance testing and platform application problems. We used it mainly in the banking sector and for API testing. It's multi-purpose. I recently moved to a different company.

What is most valuable?

This is a very comprehensive tool. It helped us with performance testing and allowed us to capture the actual performance engineering as well. 

What needs improvement?

If they were to add some kind of specific level monitoring, I think that would be very useful. When it comes to the main load of operation, it stimulates the load by using the underlying mechanism, either the API or some other protocol. If they were able to capture the UI aspect as well, that would be very, very helpful. This is an expensive solution and perhaps they could change their modeling to improve that.

For how long have I used the solution?

I used this solution for over 12 years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. The whole objective of LoadRunner is scalability. In the organization, we had somewhere around 20 users supporting multiple customers. 

How are customer service and support?

The technical support is very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also have experience with JMeter. In comparison, if it's a wave application or to some degree API testing, then JMeter works well and it's a free tool so we can tweak it to our needs. We can use BlazeMeter for the same purpose. They are cheaper options than LoadRunner. But when it comes to different types of protocols, unique protocols, those are typically supported by LoadRunner. It's a very comprehensive tool and that's why it's costly.

How was the initial setup?

The initial setup is not that straightforward. It requires specialists to train LoadRunner users. We used integrators to assist with implementation. The solution doesn't really require any maintenance. 

What's my experience with pricing, setup cost, and licensing?

Micro Focus offers several options for licensing, it really depends on the number of users you have and your use case. 

What other advice do I have?

It's important to have proper parameterization and correlation as part of the scripting. The workflow or modeling has to be done appropriately according to the load that will be required and that needs to be done prior to implementation. Know what your steps will be, how you plan to increase the load and replicate real-world scenarios.

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1454061 - PeerSpot reviewer
Performance Test Line manager at a tech vendor with 10,001+ employees
Real User
Jun 3, 2022
Straightforward installation, proactive support, and reliable
Pros and Cons
  • "The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good."
  • "Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."

How has it helped my organization?

Micro Focus LoadRunner Professional is an on-premises solution, but we have our own internal cloud where we have deployed it. However, it is considered an on-premise solution.

Micro Focus LoadRunner Professional can be used on any application. This is a tool we use to create a concurrent transaction on an application. We can do traffic simulating for end-users behavior. 

What is most valuable?

The most valuable features of Micro Focus LoadRunner Professional are the separate module for scripting, execution analysis, and integration with a lot of new things pipeline areas. They keep updating their releases. Recently, they have released different versions, such as the professional and enterprise. They're coming up with new features which are good. 

The most important aspect of Micro Focus LoadRunner Professional is the security of the tool and what it provides as a result.

What needs improvement?

Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for approximately 14 years.

What do I think about the stability of the solution?

Micro Focus LoadRunner Professional is a stable solution.

What do I think about the scalability of the solution?

The scalability of Micro Focus LoadRunner Professional is good. I can scale up and it has wide support for different protocols. Pretty powerful in terms of logins to different pipelines, such as Gen Kings.

We have approximately 30 to 40 customers and approximately 300 users using the solution.

How are customer service and support?

For the Micro Focus LoadRunner Professional is not possible for them to provide us with a resolution because there is a bottleneck from the solution side, but they are proactive.

How was the initial setup?

The initial setup of Micro Focus LoadRunner Professional is simple for me. However, I understand new people have to learn, and I would still rate it simple. The deployment took approximately 30 to 45 minutes. Micro Focus LoadRunner Professional is straightforward but the Enterprise version is complicated.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Micro Focus LoadRunner Professional. There are not any additional costs other than the licensing fees to use it.

What other advice do I have?

My advice to others is that this solution is good and they should 

I rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free OpenText Professional Performance Engineering (LoadRunner Professional) Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free OpenText Professional Performance Engineering (LoadRunner Professional) Report and get advice and tips from experienced pros sharing their opinions.