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reviewer1415043 - PeerSpot reviewer
Senior Load & Performance Test Analyst at a financial services firm with 10,001+ employees
Real User
Sep 15, 2020
Integrates well with UC and the support is helpful
Pros and Cons
  • "What we like the most is that it integrates with UC."
  • "I would like to see better-licensing costs."

What is most valuable?

What we like the most is that it integrates with UC. We use UC for our front-end user experience. It's a more realistic user experience. 

We use the script from the user experience and we use the action times from the UC.

What needs improvement?

If they were able to, I would say that the scalability could be improved. If the costs were not as expensive to upgrade, then we would scale it more.

The initial setup could be simplified.

I would like to see better licensing costs. 

For how long have I used the solution?

I have been working with this solution for ten years.

What do I think about the stability of the solution?

It's a stable solution. In the ten years that we have been using it, I have only had an issue once.  We had an issue with the protocol where it didn't support the job. We contacted support.

Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
January 2026
Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's a scalable solution but I think that the Enterprise version is more scalable and more manageable.

It's fine for us, as we only have a few projects a year. On a larger scale, Enterprise would be better than the Professional edition.

How are customer service and support?

When I had contacted technical support they very helpful.

How was the initial setup?

Previous versions were easy to install but we struggled with the LoadRunner Enterprise to get it to work. It was a bit challenging.

What's my experience with pricing, setup cost, and licensing?

LoadRunner Professional is an expensive product.

What other advice do I have?

I like using LoadRunner and I recommend it.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1394802 - PeerSpot reviewer
Performance Engineer with 10,001+ employees
Real User
Aug 2, 2020
Has a good pedigree but there are strong contenders out there
Pros and Cons
  • "It has good protocol coverage."
  • "The product is not stable and reliable in the version we are currently using."

What is our primary use case?

All of our installations are on-premises at the moment.  

What is most valuable?

One of the most valuable features to me is that LoadRunner is familiar. I have worked with it for so long that I know where everything is and I know how it is supposed to work.  

But focusing on actual program features, all I can say is it has good protocol coverage.  

What needs improvement?

I have not had a really good look at the newest versions of LoadRunner. The problem I have always had with LoadRunner — and even more so with Performance Center — is that it is not very good with agile delivery and it is very difficult to integrate. Software engineers who have been working in agile delivery have been saying this for some time, and have been having success with alternatives.

Also, Performance Center has historically been quite unreliable and difficult. It tends to fail at collation. I think that is because of the Load Runner architecture that Performance Center inherited. Everything waits until the end of a test to collate and it does not always work out well. I know that Micro Focus has done something about that in the new version. But that is the worst thing that happens: with LoadRunner or Performance Center you run a big critical test and you can't get the results.  

For how long have I used the solution?

I have personally been using LoadRunner and Performance Center for 20 years. I think it's been the backbone of performance testing for 20+ years and must be given credit for helping establish the discipline.

What do I think about the stability of the solution?

Stability has been an issue. It has really been a big problem for us with Performance Center in particular. Crashing or exiting during collation is not acceptable.   

What do I think about the scalability of the solution?

We have not been totally satisfied with the scalability. We tend to have more issues with Performance Center. The more you try to grow use with it on-prem, the more headaches you have. Often working with LoadRunner and smaller environments is more reliable. We believe the SaaS solution might be better because you have got centralized management.  

How are customer service and technical support?

Most of my experience is in the early days of Mercury, they were brilliant. They were really good and helped resolve issues. I have not been using them recently.  

Which solution did I use previously and why did I switch?

Right now we use LoadRunner and Performance Center depending on what we believe are best practices for different situations. We are considering evaluating other options as well, including LoadRunner SaaS.

How was the initial setup?

The two Micro Focus products are interesting to compare. LoadRunner is very easy to set up. Performance Center needs an expert. I can install LoadRunner in minutes by myself. To do the installation properly with Performance Center needs a specialist and takes weeks.  

Plenty of people seem to have installed Performance Center in a couple of days, but when they use it they usually have problems. You really need to do it properly. I do plan to have a look at the newer versions, and maybe those implementations will be smoother.  

What other advice do I have?

Advice that I would give people considering LoadRunner is that I would recommend exploring other tools first or at least in comparison. There are lots of really good open-source or even just cheaper alternatives. Depending on your use case, the other options might be much better. LoadRunner has broad protocol coverage. Sometimes you have got no choice but to go with a solution because of what it can do. But I think the days of LoadRunner being the only solution out there for this kind of testing have gone. There are some very good competitors now and where the competitor can do the job, you will save money.  

On the scale from one to ten where one is the worst and ten is the best, I would rate Micro Focus LoadRunner Professional as about a six. I have not taken a good look at the latest version, but my current experience with the version of the product we use has not been great.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
OpenText Professional Performance Engineering (LoadRunner Professional)
January 2026
Learn what your peers think about OpenText Professional Performance Engineering (LoadRunner Professional). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
reviewer906219 - PeerSpot reviewer
Senior Architect at a computer software company with 5,001-10,000 employees
Real User
Jan 16, 2020
Easy to use, good protocols, and good reporting
Pros and Cons
  • "The reporting mechanism is a valuable feature that generates good reports."
  • "The debugging capability should be improved."

What is our primary use case?

We have several use cases for this solution. One of them is an automobile website for a huge dealership and we are doing load testing for them. We have projects in the hospitality industry, like hotel bookings. Our projects involve both API testing as well as browser-based load testing.

What is most valuable?

The reporting mechanism is a valuable feature that generates good reports.

The auto-correlation is much better than the different protocols that it supports.

LoadRunner is easy to use.

What needs improvement?

The debugging capability is difficult to use and should be improved. This is one area where some of the other products we use are better.

For how long have I used the solution?

I have been using LoadRunner for five years.

What do I think about the stability of the solution?

We use LoadRunner on a daily basis and it is good.

What do I think about the scalability of the solution?

It is easier to scale when you have the online, cloud option.

We probably have about 200 users and in the future, we may increase our usage.

How are customer service and technical support?

We have been in touch with technical support but not very often. They were helpful when we did contact them.

Which solution did I use previously and why did I switch?

We have used multiple testing tools like Visual Studio and NeoLoad. We have all of these as options. LoadRunner is easier to use and has support for better protocols.

How was the initial setup?

Five to six engineers are required to maintain this solution.

What about the implementation team?

Our in-house team deployed this solution.

Which other solutions did I evaluate?

NeoLoad was one of the options that we considered, but we ultimately went with LoadRunner.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Test Engineering at a financial services firm with 10,001+ employees
Real User
Jan 13, 2020
Supports live monitoring and has powerful analytics features
Pros and Cons
  • "I think that analytics is very good and that the analytics features are very powerful."
  • "I would like to have better support for adding more users per load generator."

What is our primary use case?

I am primarily using LoadRunner to perform tests on HTTP and HTTPS.

How has it helped my organization?

This solution provides a one-stop-shop for what we need.

What is most valuable?

I think that analytics is very good and that the analytics features are very powerful.

You can do live monitoring, which is very useful compared to Apache JMeter.

This is good for a large-scale organization because it supports a lot of protocols.

What needs improvement?

One of the problems with LoadRunner was always outside sharing. However, now that they are offering a cloud version, this may already work well. 

The infrastructure support can be improved because there are a lot of limitations with the hardware that you can use.

I would like to have better support for adding more users per load generator.

For how long have I used the solution?

I have been using LoadRunner for about ten years.

What do I think about the stability of the solution?

This solution is very stable. We use it very frequently.

What do I think about the scalability of the solution?

LoadRunner is scalable, although there are some limitations that depend on the application type. That is where you need to scale by adding more load generators. 

We have approximately ten people who are using LoadRunner in the company.

How are customer service and technical support?

Technical support for LoadRunner is quite good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

In addition to LoadRunner, I was also using Apache JMeter for about three years. JMeter does not support live monitoring unless you use a plugin. However, JMeter has better infrastructure support than LoadRunner.

My company did not switch from JMeter to LoadRunner. They already had already purchased LoadRunner licenses. There are a lot of inherent limitations with JMeter, including analytics capabilities.

How was the initial setup?

The initial setup for the standalone version is very simple and very easy compared to a solution like Apache JMeter. If you have the licenses then you can get started very soon.

It takes perhaps 20 minutes to deploy, depending on the machine configuration. Only one person is required because it has an auto-install package.

What about the implementation team?

For the standalone version of LoadRunner, you don't need help from consultants. However, for something like a performance center then you need a consultant to help.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are based on the number of users. There is also a free community edition, but it depends on what protocol you're using and how many users you want. Essentially, the licensing fees are based on the need.

What other advice do I have?

This is a very mature tool that is always improving and has very good support as well. More or less, they're always trying to revolve their limitations.

In order to use LoadRunner, you need specific skills. In order to use tools of this type then you need performance engineering skills. My advice for anybody who is implementing this solution is first to be clear about your use case and what you are trying to do. Develop and follow up on your own performance-testing strategy before implementing LoadRunner. That said, I highly recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
cyrusm - PeerSpot reviewer
cyrusmProduct Manager - LoadRunner Professional and Enterprise at a tech vendor with 1,001-5,000 employees
Vendor

Hi Guarav - I am the Product Manager for LoadRunner. First off, thanks for the glowing review. Appreciate the time put in here. It'll help a lot of other people and organizations see the power of LoadRunner. We are making some improvements around infrastructure improvement (protocols) as well as outside sharing. Take a look at our Help Center for LoadRunner Professional to see all the exciting capabilities we have added.

admhelp.microfocus.com/lr/en/2020/help/WebHelp/Content/Resources/_TopNav/_TopNav_Home.htm

BI Analyst at a tech vendor with 501-1,000 employees
Real User
Dec 3, 2019
User friendly with good integration capabilities and the ability to scale
Pros and Cons
  • "I like the user interface. I like the way we can divide our scenarios and can tune them. The integration with the quality center is great. These features are really good."
  • "The solution uses a lot of memory and then it dies. It's difficult to work with the solution sometimes when you run a scenario it dies. They need to make the solution lighter somehow."

What is our primary use case?

We primarily use the solution for performance testing and performance tuning.

What is most valuable?

I like the user interface. I like the way we can divide our scenarios and can tune them. The integration with the quality center is great. These features are really good.

What needs improvement?

Pricing should be lowered on the solution. Right now it's quite expensive.

The solution uses a lot of memory and then it dies. It's difficult to work with the solution sometimes when you run a scenario it dies. They need to make the solution lighter somehow.

If the correlation can be adjusted so that it's a dynamic correlation, it could be a little bit better and it would help a lot of users.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. I don't see a problem with scaling, because you can schedule multiple instances.

How are customer service and technical support?

Technical support has been good so far.

Which solution did I use previously and why did I switch?

We've basically used LoadRunner since the beginning; we find it more user-friendly than other tools.

How was the initial setup?

The initial setup is easy. It's not difficult.

What about the implementation team?

I handled the implementation myself. How log deployment takes depends on the application. It could take anywhere from a few days to a few weeks.

What other advice do I have?

We started using the solution when it was version 8.2 and now we are on version 10.6. We use the on-premises deployment model. 

I would recommend the solution to others. I'd rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1221264 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Vendor
Nov 7, 2019
Good reporting and scripting features with capabilities to scale
Pros and Cons
  • "The load testing, reporting, and scripting features are all valuable features."
  • "The solution needs to reduce its pricing. Right now, it's quite expensive."

What is our primary use case?

We primarily use the solution for a variety of cases; the use case depends on the application.

What is most valuable?

The load testing, reporting, and scripting features are all valuable features.

What needs improvement?

The solution needs to reduce its pricing. Right now, it's quite expensive.

The solution should offer more monitoring features.

For how long have I used the solution?

I've been using the solution for eight years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

Technical support is fine.

How was the initial setup?

I'm quite experienced with the solution, so I haven't had any issues with the initial setup.

What's my experience with pricing, setup cost, and licensing?

There's the licensing fee, and then additional fees on top of that as well.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Consultant at a computer software company with 5,001-10,000 employees
Real User
Sep 29, 2019
It is very stable and the technical support is good
Pros and Cons
  • "The solution is quite stable."
  • "I guess scalability becomes a problem when you use things like TruClients."

What is our primary use case?

Our primary use case of this solution is to do testing for banks and financial institutions. 

What is most valuable?

At the moment I like to use the TruClient port, add them and create other versions of TruClient, because TruClient is usually too big to handle heavy loads, so you need to recreate a vamp version for whatever you will need. 

What needs improvement?

Sometimes I have problems when I want to record a script if the application is a little special, like the login part. I think the TruClient works well and they are developing new things there all the time. So it's getting better. I would like to see an easier way to move things from SoapUI to the same addressed services and postman or something like that. Because the developers will use the other products and then the website and then load them at no cost. So if it was just one step to move from one system to another it would be a great improvement.

For how long have I used the solution?

I have been using the solution for almost twenty years now.

What do I think about the stability of the solution?

The solution is quite stable. I've seen a few bugs of course - they will always be there. That's not a big deal and I just work around it. 

What do I think about the scalability of the solution?

I guess scalability becomes a problem when you use things like TruClients. It eats lots of memory, so usually, I have two or three low generators while I have the one controller. We have had some problems with when we are using a BPM system. In the beginning, it was quite difficult when we changed to this other system and we wanted to connect to the home computer. 

We have about 12 users, mostly testers, working on the solution currently. Then we have two people working in our performance center. 

How are customer service and technical support?

The technical support is good. Whenever we had a problem, they solved it. 

How was the initial setup?

The initial setup was quite straightforward and it's quite easy to install the standard version. Everything takes less than an hour.

What other advice do I have?

My advice to others would be to look into the application differently. In the next version, I would like to see an easier way to create and use TruClient for development and to move it to another version. They already have this function, but it is not very user-friendly. You cannot do a correlation of things now, because it is on a higher level now. So you have to do a lot of work. 

My rating for this solution is nine out of ten. I've used it a lot, so I guess it's possible to make things better, but it's been around for a while, so I think it's very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user825579 - PeerSpot reviewer
Consultant at a computer software company with 5,001-10,000 employees
Real User
Sep 27, 2019
The interface is user-friendly and it offers great loading and repair properties.
Pros and Cons
  • "The initial setup and installation of the software were very easy and straightforward."
  • "Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues."

What is our primary use case?

Our primary use case of this solution is for performance testing and load testing.

How has it helped my organization?

The solution improves our organization because we can use it for recording scripts, enhancing the scripts and for running test revisions. We can therefore preform test revisions and do analysis.

What is most valuable?

What I really like about this solution, is the user-friendly interface and the loading and repair properties.

What needs improvement?

Currently the solution doesn't have recording options or sometimes we're not be able to see the recording options. So that needs to improve. I also think the solution should have more screen compatibility, even if you're using a different operating system like Windows 10, Windows 8 or Windows 8.1. Sometimes we find that there is a difference between the desktop screen and the laptop screen. So, it should be compatible for both screens.

For how long have I used the solution?

I have been using LoadRunner for around two years on premise.

What do I think about the stability of the solution?

The solution is stable and the only compatibility issues lie within the screens. I think there should be an improvement to the compatibility to both laptop and desktop screens. Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues. 

What do I think about the scalability of the solution?

We have about 200 users and the scalability is good so far. We don't plan to increase our usage so I am not sure how scalable it will be with more users.

How are customer service and technical support?

We get really good support from the support team.

How was the initial setup?

The initial setup and installation of the software were very easy and straightforward. 

What other advice do I have?

LoadRunner has a variety of options and different protocols that will support all types of applications categories like web application, monitor and any internal applications or desktop applications. The customization protocol also is user-friendly and if I have to rate the solution, I will give it a nine out of ten. In the next version I would like to see specific protocols when I want to do performance settings for any desktop clients. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free OpenText Professional Performance Engineering (LoadRunner Professional) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free OpenText Professional Performance Engineering (LoadRunner Professional) Report and get advice and tips from experienced pros sharing their opinions.