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OpenText Solutions Business Manager pros and cons

Vendor: OpenText
4.0 out of 5
 

OpenText Solutions Business Manager Pros review quotes

it_user1689 - PeerSpot reviewer
VP of Operations at a financial services firm with 501-1,000 employees
Aug 27, 2012
Allows us to automate work flows to provision IS services.
it_user409653 - PeerSpot reviewer
Project Manager at a financial services firm with 10,001+ employees
Mar 27, 2017
Estimates from all teams are visible in one general ticket (PFC).
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Aug 2, 2017
There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds.
 

OpenText Solutions Business Manager Cons review quotes

it_user1689 - PeerSpot reviewer
VP of Operations at a financial services firm with 501-1,000 employees
Aug 27, 2012
Response time could improve.
it_user409653 - PeerSpot reviewer
Project Manager at a financial services firm with 10,001+ employees
Mar 27, 2017
User interface and links between tickets. For me, Jira is the ideal tool.
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Aug 2, 2017
Reporting is generally very good, but people always want more.