Oracle Hyperion Reviews

Our primary use case for Oracle Hyperion was planning and budgeting.

My role in the company is on the support side.

This is a customizable product. Our implementation was designed to fit our needs.

The user interface is in need of improvement. The forms should be more user-friendly.

Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.

We were using Hyperion for approximately eight years.

As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.

Overall, the stability was okay. We did not have to raise many issues with support.

Scalability-wise, Oracle Hyperion is okay.

We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.

Overall, the support is okay.

We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.

We switched because the support was ending and we decided to move to the latest version.

The deployment was done by a third-party implementation provider.

As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.

For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.

I would rate this solution a seven out of ten.

We primarily use the solution for budgeting. 

It's basically the same as the other budgeting solutions. There's nothing different, no bells and whistles that are different. At the end of the day, it gets to the same solution.

The initial setup wasn't overly difficult.

I used other EPM software that probably had better reporting that came out of Hyperion.

I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available. 

I would love a drill-down feature. 

I would love more comment capabilities so that you could put in little notes, cheat notes.

We've used the solution for two years.

So far, the stability has been fine. There are no bugs or glitches. it doesn't crash or freeze. 

Hyperion is basically a jail and cost center platform where you couldn't budget any different than the rules of what Hyperion is telling you to budget buy. If you wanted to budget buy a product within a cost center, you could not do that. You would have to go to the actual cost center and budget it that way. For example, for commercial real estate loans, you would have to go into each individual course center and budget accordingly. I'm not sure if it's scalable in that sense as there isn't necessarily flexibility involved.

Our internal financing team uses it, and they are comprised of 10 to 15 people. 

It's being used almost every month as we do forecasting in it. There's monthly input-output. Hyperion on the accounting side is used on a daily basis to load the general ledger information. It's daily, weekly, and monthly. It's being used all the time. I don't know if it can go any further, as it is being used constantly.

We have our internal IT. They're the ones helping out with any questions. On the back end, in terms of direct contact with Oracle, that would be our finance department or accounting department. I don't speak with them.

I've used other budgeting programs, for example, Axiom.

We did not use a different solution. Coming to this bank a few years ago, this product was here. They went with this product as their GL system was sun setting. It was a management decision to stay with Oracle, with the GL and it made sense to get the upgrade for Hyperion.

The company already had Hyperion, however, they just upgraded to the cloud version. We went from software to the cloud. There were a few little obstacles when we implemented it last August. It was actually during the budget cycle, which was weird. I didn't see any issues for the most part. That said, I wasn't into the weeds of implementing, allocating, doing all the unit testing, UAT testing, and all that stuff.

I'm not sure how many people were used for the purposes of deployment or maintenance.

While it was mostly handled by the finance department, my understanding is that there was a consultant involved in the implementation process. The solution works, therefore, the process must have gone well.

We have seen an ROI.

I can't speak to any aspect of the costs. It's not an aspect I handle directly.

I'm just an end-user going into Hyperion.

We've just upgraded to the cloud. I'm the one that's going in and importing all the data into Hyperion.

I'm not sure which version of the solution we're using.

There are many on the market that do the same thing. Oracle has name recognition going for it, however. Personally, I would look at another product I used to use, however, that's just my preference. Many, many years ago, in my last job, I actually had Oracle. We didn't have Hyperion though and everything was sun setting on that. It was my job to go out and go find a solution. We brought Oracle in and Hyperion was a suite of products within the Oracle umbrella. I was looking for a one-stop-shop type of product. If someone's looking for that, this might fit those needs.

I'd rate the solution at a seven out of ten. We're not fully utilizing the product. That said, from what I've seen, what I use, and what I can generate from the product, it's decent.

Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well. 

Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.

Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.

Hyperion is a stable product.

Scalability isn't a problem for Hyperion.

Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.

I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this. 

We're using the product for our OPEX planning and CapEx planning. We use it for the budget cycle. 

The most valuable aspect is that the time to market is very fast. You're able to finish your budgeting cycle in a very quick and fast way with a more detailed analysis.

The solution is reliable.

The scalability is good.

When you compare it with ERP, we want so many enhancements in that particular product.

Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.

The initial setup can be complex. 

There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.

I've been using the solution for almost seven to eight years.

The solution is very stable. There aren't glitches. it's reliable. it doesn't crash or freeze. 

A company can scale the product as needed. It's not a problem.

We have around 20 to 25 people using the solution.

Once the budgeting process is finished, it is being used by the quality finance team only throughout the year, however, the main key users will be working in the budgeting cycle for one month or two months only.

In terms of technical support, we are providing it directly as an IT division.

The implementation process is a little bit complex. Anything we need to customize as for the business requirement can get difficult. 

We do have our own team that maintains the solution as necessary.

The solution was implemented by a partner.

I don't have any details about the licensing. 

We are customers and end-users.

I'm not sure which version of the solution we're using. It's the latest version. About six months back, they upgraded to the latest version.

If any company would like to implement this product they should first have the internal resources with the skill sets ready to be developed for this product.

Overall, I would rate the solution at an eight out of ten. It does have some small flaws here and there. 

We are system implementors and this is one of the products that we provide to our clients. We implement solutions according to the client's requirements.

The latest use case that I worked on was in the banking sector.

This solution reduces the time required for EPM tasks.

The accuracy of data gathering and consolidation is very good.

The analytical side of the product could be better.

Improvements should be made when it comes to integration with other products.

The reporting capabilities need to be improved.

I work with more than 30 different clients. Some of them are very large, with more than 2,000 users. In total, there are more than 10,000 users.

Technical support from Oracle is very poor.

I have worked with other EPM products. All of them have pros and cons when compared to others.

The initial setup is somewhat complex. On a scale of one to five, I would rate this product a four in terms of complexity.

This solution can be deployed on-premises or in the cloud. They have their own cloud but they are going to utilize the Amazon service for data centers, as far as I know.

The return on investment for this solution is good. I would rate it a nine out of ten in that regard. I have witnessed a lot of major changes in my clients. One such change is that the time required for tasks is significantly reduced. For example, a budgeting task normally takes three months to complete using this kind of solution, and that is reduced to a couple of weeks.

The second point is that there is often a lot of gaps between data gathering, consolidating through the emails, and other processes. There are a lot of mismatching values and the accuracy can be poor. When using this solution, it improves to 99.9% accuracy.

My advice for anybody who is implementing this product is to first clarify what it is that they want to do. What they gain from the product as an EPM differs from vendor to vendor. Each of them has pros and cons. Before deciding on any product, one needs to decide what they value and what they are expecting.

I would rate this solution an eight out of ten.

The latest cloud version is more efficient for financial implementations.

The financial model is quite a good tool.

Definitely, there is a scope for improvement. For example, Oracle continuously releases patches. Every quarter they release patches for this solution.

Users have indicated that they do not want the updates as frequently. Patches should be done once a year or twice a year, not quarterly.

From a technical perspective, the technical support could be improved and the price could be reduced.

I have been working with Oracle Hyperion for eight years.

They never seem to have a stable version.

We can start adding, once we start developing it. From an application standpoint, Oracle Hyperion is scalable, we can scale it. I cannot say that from the client, but from the application side, we can add features to the applications as and when they are required.

Oracle support is not quite responsive. We keep raising service requests when we are faced with issues, but they keep giving us solutions that we have already tried. Service requests keep going for months and months. In my opinion, it is not helping very much. Even after raising the severity level one service request, it is ongoing for several months.

Prior to Oracle Hyperion, I have not used any other BPM tools.

The cloud version is easier to set up.

It's too expensive. 

As Oracle's pricing is on the higher end, most businesses prefer to have their own private cloud.

I would recommend this solution to others who are considering it. 

I would rate Oracle Hyperion a six out of ten.

Hyperion is a planning and budgeting solution for large enterprises.

On-premise, we have anywhere from 10 to 50 users. Clients are moving to the cloud versions of the software. Although we do on-premise, we also do the new cloud versions, which is called EPBCS, or Enterprise Planning and Budget Cloud Service. The market is moving away from the on-premise version.

The solution has good integrations, but they could still be improved.

The level of complexity of the implementation is always a challenge. They're for larger enterprises. They're just complex implementations and obviously we implement them, so we know the steps that have to be done. There could be better integration tools.

It's pretty stable. These Hyperion planning solutions do require maintenance, so that's always an issue.

This product is very scalable. 

Technical support is mixed. When you get to the right people, it can be very good, but if you don't get to the right people, it's not so great. It really depends.

We specialize in EPM solutions, originally from Hyperion Essbase and then onto Hyperion planning, and now we're mostly in the cloud. It's just a natural product migration, so that's the main reason why we chose it. Hyperion is the market leader in this space.

The initial setup was complex. On a scale of one to five, I would rate the complexity a four.

The ROI is high. I think they provide a lot of value. On a scale of one to five, I would rate the ROI a four.

I would rate Oracle Hyperion a 9 out of 10. It's not perfect, but it's good. It's probably the best on the market.

My number-one advice is that you probably shouldn't do the on-premise. Go to where the future is—which is the cloud—unless there are very specific reasons because all the development and all the new features are coming out on the cloud first.

I've been involved in implementing the solution for past clients.

The Hyperion product is designed for performance management, enterprise performance management, and it is applications. It has got write-back and it's got workflow. It's got built-in best practices for taking care of the management procedures, for example, budgeting, planning, and forecasting. It can also be used for financial consolidation - the whole process, including disclosure management, tax reporting, et cetera. It offers a lot of business process features.

In contrast, BI is for anybody that wants to use a lot of information, interrogate it and look at it from various perspectives, but don't want to use it for a business process. We use BI for information purposes and analytic purposes only. It does not have write-back capabilities. It is not something where you can say, "Okay, I can see that I've sold 10 products. Let me see what is going to happen if I sell 16 products in the next five months." You can't do that with BI. You can with Hyperion.

Their latest trend and the most modern approach is to combine BI with Enterprise Performance Management. After the process that you've completed, you want to have BI type of reporting. This will give you the best of both worlds, if the trend continues. You want a data model that makes provisions for that type of analysis and reporting that you want to do. 

For instance, financial consolidation. You can take all the information from the various businesses that you have (even different types of businesses or geographical areas). You can consolidate that, and apply accounting rules to it and do some analysis on it once you start your financial consolidation. That is where the BI comes in.

However, in saying that, the commonality that you have is the nature of the data. The way that the data is structured is common across enterprise performance, management, and business intelligence.

The solution is quite mature.

One can see that it's a mature product because it addresses all the requirements that you must have for financial consolidation and for budgeting and planning. It's really easy to use.

From a business intelligence (BI) angle, it's only a small part of what Hyperion does.

The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.

Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise. 

Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud. 

I've been working with the solution for well over a decade. It's been about 15 or 16 years or so at this point.

The solution is quite stable. Very notable and large organizations are able to use it without any trouble, even if they are working in different currencies and across countries.

The solution scales very well.

It is enterprise-class software and typically used by clients that have got massive amounts of data and also hundreds of users. It will handle much more, especially on the financial consolidation side. One of the biggest financial consolidation communities operating in Hyperion is a shipping company that has got businesses in every country in the world. They've got close to 300 users, which is very big for a financial consolidation application. They also have distributed across different currencies, et cetera, and the solution is able to handle it all.

Thousands of companies use the solution, and many have anywhere from 10 to 300 users, or more. 300 users would indicate the company and the solution is scaled quite extensively.

Oracle could do a bit more to support the client. 

The solution is very easy to use and therefore the initial setup was pretty straightforward.

In terms of deployment, for small organizations, it might only take three months or so. For a very large organization, you are looking at a deployment time of approximately nine months.

There are annual licensing costs associated with the solution.

Some people may consider the solution to be expensive, however, for all that it does, anything similar would require the licensing of more than one product.

We don't have a business relationship with Oracle. 

I'm not actually an end-user, however, I have been involved in providing the software and installing it and implementation projects and so on. I've got customers that are using these products and I've been involved with various aspects of these products.

The Oracle Hyperion products also differ slightly. The cloud products differ from on-premise products.

While our on-premise version is 11, we're also using the latest cloud. I'm not sure of that version as it's constantly getting updated.

The solution is at end-of-life and Oracle may only maintain the product until 2030 before moving everyone onto a new solution on the cloud. It's my understanding the new solution will be called Oracle Financial Consolidation and Close.

As the solution is to be discontinued, we'd most likely recommend another Oracle product. We'd likely recommend Oracle FCCS.

Overall, I'd rate the solution eight out of ten.