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PeerSpot user
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at TeraCorp Consulting
Consultant
Top 20
For businesses, the ability to create forecasts in a fraction of time it took before the implementation is the most valuable feature.

What is most valuable?

As a developer, I would say that the repository itself is the most valuable feature since I can easily get information and change the behavior of Planning and Essbase.

For businesses, the ability to create forecasts in a fraction of time it took before the implementation is the most valuable feature. Also, the easy manipulation of data for hypothesis tests is very useful.

How has it helped my organization?

It provides faster and more assertive forecast cycles. It enables businesses to improve their process since with this tool you can do things easier and quicker as the business can create more complex models than were possible before.

What needs improvement?

The security could be improved, as it would be good to have security by attributing dimensions.

It also needs more power for conditional formats to disable or enable read/write in the forms based on more conditions, not just changing colors.

It needs more flexible forms similar to SmartView.

For how long have I used the solution?

I've been using it for over 10 years.

Buyer's Guide
Oracle Hyperion
May 2025
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

There were issues mainly because of a Java memory leak.

What do I think about the scalability of the solution?

It's limited because of WebLogic.

How are customer service and support?

The technical support for EPM is bad. I don't remember anytime that the service support helped me with something. The problem is bigger when you have an environment with more than one product like Hyperion Planning and ODI. This happens because the products have different owners within Oracle and then different supports and, because this, if you open a trouble ticket of loading data to planning and you say the words ODI, you'll be push around the two separate support teams indefinitely, even if your company has an Oracle support director just for you.

How was the initial setup?

EPM is an enterprise suit that is made of some independent tools, and to have all of them working together, it makes it complex no matter your level of knowledge. The bigger the environment, the bigger is the challenge you need to face. Maybe one day Oracle will integrate all their tools. It'll be easier, and the good thing is that I saw a lot of improvements over the years.

Which other solutions did I evaluate?

I'm a consultant and my only evaluation was on the database. I decided on Oracle because of the database and during my career, their other tools are starting to come naturally.

What other advice do I have?

Because Oracle products are development frameworks, your final results are as good as the people who implemented them. Make sure that your implementation team is the best it could be, at least for the first implementation. If something is implemented incorrectly at the start, it'll cost you a lot more to fix than to build a new system from scratch. Sometimes it can be so badly designed that it is impossible to fix.

I've been working on implementation for 19 years and I have seen bad implementations everywhere. In fact, I have seen the same tools implemented in the same team by two different people, with one being a success and the other a failure. In the same company, one department says that the tool does not work for them and another says that the tool is the best. The only difference was the implementer. Make sure you get a good team to implement it. The tool has its flaws, but most of time (99%) it is the implementer's fault that you have a bad or slow model.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're platinum partners.
PeerSpot user
reviewer1753110 - PeerSpot reviewer
Oracle Specialist at a government with 5,001-10,000 employees
Real User
Customizable, helpful support, but the product is being phased out
Pros and Cons
  • "This is a customizable product. Our implementation was designed to fit our needs."
  • "The user interface is in need of improvement. The forms should be more user-friendly."

What is our primary use case?

Our primary use case for Oracle Hyperion was planning and budgeting.

My role in the company is on the support side.

What is most valuable?

This is a customizable product. Our implementation was designed to fit our needs.

What needs improvement?

The user interface is in need of improvement. The forms should be more user-friendly.

Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.

For how long have I used the solution?

We were using Hyperion for approximately eight years.

As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.

What do I think about the stability of the solution?

Overall, the stability was okay. We did not have to raise many issues with support.

What do I think about the scalability of the solution?

Scalability-wise, Oracle Hyperion is okay.

How are customer service and support?

We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.

Overall, the support is okay.

Which solution did I use previously and why did I switch?

We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.

We switched because the support was ending and we decided to move to the latest version.

What about the implementation team?

The deployment was done by a third-party implementation provider.

What other advice do I have?

As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.

For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Hyperion
May 2025
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
reviewer1037115 - PeerSpot reviewer
senior system integrator at a retailer with 10,001+ employees
Real User
It's a reliable product for analyzing sales data, but disaster recovery and support need improvement
Pros and Cons
  • "Scalability isn't a problem for Hyperion."
  • "Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance."

What is our primary use case?

Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well. 

What needs improvement?

Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.

Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.

What do I think about the stability of the solution?

Hyperion is a stable product.

What do I think about the scalability of the solution?

Scalability isn't a problem for Hyperion.

How are customer service and support?

Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.

What other advice do I have?

I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1300377 - PeerSpot reviewer
Manager Business System at a non-tech company with 1,001-5,000 employees
Real User
Offers a very fast time to market with good analysis and great reliability
Pros and Cons
  • "The scalability is good."
  • "There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually."

What is our primary use case?

We're using the product for our OPEX planning and CapEx planning. We use it for the budget cycle. 

What is most valuable?

The most valuable aspect is that the time to market is very fast. You're able to finish your budgeting cycle in a very quick and fast way with a more detailed analysis.

The solution is reliable.

The scalability is good.

What needs improvement?

When you compare it with ERP, we want so many enhancements in that particular product.

Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.

The initial setup can be complex. 

There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.

For how long have I used the solution?

I've been using the solution for almost seven to eight years.

What do I think about the stability of the solution?

The solution is very stable. There aren't glitches. it's reliable. it doesn't crash or freeze. 

What do I think about the scalability of the solution?

A company can scale the product as needed. It's not a problem.

We have around 20 to 25 people using the solution.

Once the budgeting process is finished, it is being used by the quality finance team only throughout the year, however, the main key users will be working in the budgeting cycle for one month or two months only.

How are customer service and support?

In terms of technical support, we are providing it directly as an IT division.

How was the initial setup?

The implementation process is a little bit complex. Anything we need to customize as for the business requirement can get difficult. 

We do have our own team that maintains the solution as necessary.

What about the implementation team?

The solution was implemented by a partner.

What's my experience with pricing, setup cost, and licensing?

I don't have any details about the licensing. 

What other advice do I have?

We are customers and end-users.

I'm not sure which version of the solution we're using. It's the latest version. About six months back, they upgraded to the latest version.

If any company would like to implement this product they should first have the internal resources with the skill sets ready to be developed for this product.

Overall, I would rate the solution at an eight out of ten. It does have some small flaws here and there. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user202521 - PeerSpot reviewer
Manager of Business Intel at a manufacturing company with 1,001-5,000 employees
Real User
The ability to lock and send data is important. It could be improved with a better front end and user experience.

Valuable Features:

The ability to lock and send data as well as the flexibility of user security are two very important aspects of the product.

Improvements to My Organization:

The partitioning option between databases allows for users to enter data one time, versus copying data lots of times from one cube to another. This has saved hours of maintenance and eliminates data integrity issues between the cubes.

Room for Improvement:

The product could be improved with a better front end and user experience.

Use of Solution:

The solution has been in place for 12 years.  

We currently use the product for Financial Reporting, and from a functionality perspective, I would rate the product an 8/10 (once you understand it). As an intuitive, user friendly, GUI application, I would rate it a 4/10.

Deployment Issues:

We have encountered no issues to date with deployment.

Stability Issues:

At one point, a data package had corrupted, causing our cube refreshes to fail. Having to restore from the backup but losing all the data inputs caused some business issues, but we were able to overcome them.

The Essbase engine does not start up automatically when the server reboots, causing users to log connection complaints.

Scalability Issues:

To date, we have had no issues with an increase in data by date, or as we get newer version.

Initial Setup:

The initial set up was complex, as we were actually migrating from version 9 to version 11. The upgrade version path was not clear, and it was easier to recreate it.

Implementation Team:

We implemented it in-house.

Cost and Licensing Advice:

We have a corporate global licensing agreement.

Other Advice:

Finding highly qualified technical consultants for this application is difficult. There are other products with a larger community available for support and development.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Consultant at a computer software company with 10,001+ employees
Real User
We can do planning, forecasting, and store large amounts of data.
Pros and Cons
  • "We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database."
  • "We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well."

What is most valuable?

Hyperion is one of the best tools in the world. We can do planning and forecasting and store large amounts of data. We can draw a large amount of data and multiple combinations.

We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database. 

Hyperion provides excellent security. We can control all the users with filters and access levels and set permissions for who can control the system or input and process data. 

What needs improvement?

We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well. 

For how long have I used the solution?

I've been working with Hyperion technologies for the last nine years, so I have experience in SMPs, planning, and Smart View. I also have quite a bit of admin knowledge in the form of SQL. I can do installations and patterns. I have more than four years of development knowledge and then three-plus years of experience providing support for Hyperion. 

What do I think about the stability of the solution?

Hyperion is stable.

How are customer service and support?

Oracle support is quite good. When we have any questions about the product, we can immediately write the service request and contact them. They will respond in a day and fix the issue based on the priority. 

Which solution did I use previously and why did I switch?

I'm using Hyperion for planning, but I'm not currently using it for financial reporting. But OneStream also has similar functionality now.

How was the initial setup?

There is a lot of planning that goes into developing our Hyperion application. We need to create a planning application and set up everything. Then we develop the forms, create the cubes, and make smart lists. Everything we use is customized. 

What other advice do I have?

I rate Oracle Hyperion eight out of 10. My advice to prospective Hyperion users is to focus on your business requirements. You need to consider what your business is looking for and how you will perform the planning and budgeting process. You also need to think about your data, including what level of data you're storing, the size, the frequency, and the architecture. 

We still need to learn many things about the cloud part. Every APM is moving into the cloud now. There are other aspects, like integration services, ODA, etc. We are facing many challenges in development and support. We are all still learning the Oracle products, and they're coming out with new features annually. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user436188 - PeerSpot reviewer
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees
Vendor
We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Oracle should have provided better documentation.

Valuable Features:

The most valuable feature in our experience is the user interface. We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Our finance users tend to like anything that can make their work inside Excel easier and more efficient.

Improvements to My Organization:

It empowers users to perform ad hoc analyses themselves rather than having to go to IT or somewhere else. That makes it much more efficient for our users to do their jobs because they have access to data analysis in front of them instead of having to find that information elsewhere.

Room for Improvement:

Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.

Deployment Issues:

We've had no issues with deploying it.

Stability Issues:

I think that Hyperion is, traditionally, very complex. It always seems to be buggy to a degree. We're always finding something that doesn't work quite the way we want and expect. But in terms of overall stability, it's very stable.

Scalability Issues:

There are definitely certain limits. I'd say that it's not very scalable.

Initial Setup:

The initial setup wasn't not very straightforward. Installing Hyperion products requires a lot of effort and a lot of technical knowledge.

Implementation Team:

We implemented it with our in-house team.

Other Advice:

The product itself, right now, especially on the Hyperion planning side, is the industry leading software for what it does. Although it's buggy, I think that's as far as you can get on the enterprise solutions. This is way better than anything else out there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2184015 - PeerSpot reviewer
Career Break at a pharma/biotech company with 1-10 employees
Real User
Though it has the ability to manage complex consolidation and modify reporting, it might be complex to implement
Pros and Cons
  • "Since it is an enterprise-capable solution, people are not worried about security, giving data, the ability to manage complex consolidation, and its ability to modify reporting."
  • "The initial setup of Oracle Hyperion is very difficult."

What is our primary use case?

I use it for consolidation and business planning.

What is most valuable?

Since it is an enterprise-capable solution, people are not worried about security, giving data, the ability to manage complex consolidation, and its ability to modify reporting. So, these are some of the features of the solution.

What needs improvement?

Evidently, we have a hypothesis. That's why we are building our own product. So, I wouldn't want to dive into the improvements needed in the solution at the moment. Since the UI is outdated, Oracle Hyperion has room for improvement in the area of its UI.

For how long have I used the solution?

Though I have not directly used the solution much, I have worked with a lot of companies that used Hyperion. So, I've probably had about four to five years of experience with Oracle Hyperion. Also, my company is in no way linked to Oracle.

How was the initial setup?

The initial setup of Oracle Hyperion is very difficult.

What other advice do I have?

I wouldn't suggest others use it since it is too complex to implement.

I rate the overall solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.