Oracle Hyperion Reviews

Hyperion is a planning and budgeting solution for large enterprises.

On-premise, we have anywhere from 10 to 50 users. Clients are moving to the cloud versions of the software. Although we do on-premise, we also do the new cloud versions, which is called EPBCS, or Enterprise Planning and Budget Cloud Service. The market is moving away from the on-premise version.

The solution has good integrations, but they could still be improved.

The level of complexity of the implementation is always a challenge. They're for larger enterprises. They're just complex implementations and obviously we implement them, so we know the steps that have to be done. There could be better integration tools.

It's pretty stable. These Hyperion planning solutions do require maintenance, so that's always an issue.

This product is very scalable. 

Technical support is mixed. When you get to the right people, it can be very good, but if you don't get to the right people, it's not so great. It really depends.

We specialize in EPM solutions, originally from Hyperion Essbase and then onto Hyperion planning, and now we're mostly in the cloud. It's just a natural product migration, so that's the main reason why we chose it. Hyperion is the market leader in this space.

The initial setup was complex. On a scale of one to five, I would rate the complexity a four.

The ROI is high. I think they provide a lot of value. On a scale of one to five, I would rate the ROI a four.

I would rate Oracle Hyperion a 9 out of 10. It's not perfect, but it's good. It's probably the best on the market.

My number-one advice is that you probably shouldn't do the on-premise. Go to where the future is—which is the cloud—unless there are very specific reasons because all the development and all the new features are coming out on the cloud first.

We are using it for cloud functionality and the accessibility of the service as a solution to a wider audience.

We are very happy with the product and we are beginning to move into OneStream as well.

One of the problems we have had with technical support when we are on a project, is we need technical support from senior-level technicians instead of being assigned, junior-level technicians. What I like is to have everything on one platform and not in different modules like Oracle Hyperion. For example, segregated planning and HFM consolidation. OneStream has everything together on one platform. There is less data movement, and with Oracle Hyperion, you have to move data between modules. I think that would be an improvement if they can merge those products. But it has been like that for so long I do not know if Oracle Hyperion has the appetite to do that.

I have been working with Oracle Hyperion for over twenty years.

We have found there to be excellent stability with Oracle Hyperion. We know that the latest version always has some bugs to work out and so we use the version before the latest one.

I have found Oracle Hyperion to be scalable. We are currently using it for medium to large corporate companies.

They respond quickly to our initial tickets. Sometimes we struggle on existing projects because Oracle Hyperion would assign us a junior technical support individual on these calls instead of a senior technical support representative, and it may take a longer period of time to have it resolved.

I think Oracle Hyperion has a good solution in comparison to other market comparables.

The initial setup is very easy and took us around four to five months to deploy.

We did have help with the deployment of Oracle Hyperion.

I hear customers complain about the licensing structure. Oracle Hyperion's licensing structures are quite expensive for some companies, especially medium-sized companies because of the user-based license. 

Do not underestimate the importance of testing in your project plan. The rule of time is to use the same amount of testing time that you would use on development. That is not always possible in the project plan because customers will come with a timeline and you have to squeeze where you can, and most of the time you actually sacrifice testing. So try and fight for more testing time, even if it extends the timeline. It is probably one of the top CPM products out there at the moment. I believe OneStream is making some headway. I think Oracle Hyperion has a challenge from OneStream at the moment, but Oracle Hyperion's still one of the top products out there. I would rate OracleHyperion a nine out of ten.

In Hyperion, we use the Public Sector Planning and Budgeting module. The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We don't need to go outside of the product in order to perform our planning and budgeting.

We used to rely on Excel before we implemented Hyperion, and we don't have to do that anymore and rely on those spreadsheets. The tool does all our budgeting and forecasting without much manual work. It's now all automated, saving us both time and from many human errors.

We still have issues and bugs because it's a new release. I wouldn't call us guinea pigs, although we were one of the first implementors, but there are bugs that I wish they'd fix.

For example, some of the forms don't work properly and we have started a couple of SRs that they are working on it. But the timeline they've given us seems kind of slow, especially for a severity-one ticket.

We just upgraded from 11.1.2.2 to 11.1.2.4, which came with a huge change to include the ASO cube within planning itself. This was the best change for us. Previously, we had to create a separate app each time we needed an ASO cube. Now it sits within the planning cube so there are options that allow you to choose whether you want that app within or outside the planning solution. We actually implemented it as within the planning solution, so that it syncs two cubes by itself.

It's stable and we have had no issues. It's actually more stable following the upgrade.

We've had no issues scaling it for our needs.

I wouldn't say I'm 100% satisfied. The worst part I hate about it, is that when we talk about one issue, sometimes that issue just comes up and their first question is, can you reproduce the issue? That's the first thing they ask you. Sometimes it is reproducible, but not all the time. I think that's what I hate about it.

I was involved in the upgrade, and since we had 11.1.2.2, already it wasn't like we had to do everything from scratch. We had a baseline where we said, "Okay, this is what I want and from 11.1.2.4 this is what I'm expecting." It was a little tricky because it was a new feature and we had learn new stuff, but at least we didn't have to do it from scratch so it didn't make it that difficult.

I would definitely recommend Hyperion especially if they're doing it for their budgeting and forecasting tool. It's so easy compared to Excel or something similar. It's manual versus automated, and who doesn't like automated? I had times when I had to actually run the process myself at 12:00 at night, but now it's all automated.

Oracle Hyperion is useful for financial reporting and budgeting. 

This solution is deployed on-prem. 

Oracle Hyperion's scalability could be improved. 

This solution is stable. 

This solution is scalable, but we are thinking of the cloud to improve scalability. 

There are about 700 users of Oracle Hyperion in my organization. We have plans to increase our usage: when the company grows, the system will grow also. 

The technical support is fine. Previously, the support exchanges with Oracle were difficult, but now it's much better. We manage most things without contacting Oracle. 

The installation is easy, but I'm the admin—we have a partner who manages the installation. I think it took about two to three days. 

For a technical team, we have two people who manage the worldwide financial information. 

We implemented this solution through a partner. 

We pay for licensing yearly. 

I rate Oracle Hyperion an eight out of ten. We are satisfied with this solution and I would recommend Oracle to others. 

I've been involved in implementing the solution for past clients.

The Hyperion product is designed for performance management, enterprise performance management, and it is applications. It has got write-back and it's got workflow. It's got built-in best practices for taking care of the management procedures, for example, budgeting, planning, and forecasting. It can also be used for financial consolidation - the whole process, including disclosure management, tax reporting, et cetera. It offers a lot of business process features.

In contrast, BI is for anybody that wants to use a lot of information, interrogate it and look at it from various perspectives, but don't want to use it for a business process. We use BI for information purposes and analytic purposes only. It does not have write-back capabilities. It is not something where you can say, "Okay, I can see that I've sold 10 products. Let me see what is going to happen if I sell 16 products in the next five months." You can't do that with BI. You can with Hyperion.

Their latest trend and the most modern approach is to combine BI with Enterprise Performance Management. After the process that you've completed, you want to have BI type of reporting. This will give you the best of both worlds, if the trend continues. You want a data model that makes provisions for that type of analysis and reporting that you want to do. 

For instance, financial consolidation. You can take all the information from the various businesses that you have (even different types of businesses or geographical areas). You can consolidate that, and apply accounting rules to it and do some analysis on it once you start your financial consolidation. That is where the BI comes in.

However, in saying that, the commonality that you have is the nature of the data. The way that the data is structured is common across enterprise performance, management, and business intelligence.

The solution is quite mature.

One can see that it's a mature product because it addresses all the requirements that you must have for financial consolidation and for budgeting and planning. It's really easy to use.

From a business intelligence (BI) angle, it's only a small part of what Hyperion does.

The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.

Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise. 

Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud. 

I've been working with the solution for well over a decade. It's been about 15 or 16 years or so at this point.

The solution is quite stable. Very notable and large organizations are able to use it without any trouble, even if they are working in different currencies and across countries.

The solution scales very well.

It is enterprise-class software and typically used by clients that have got massive amounts of data and also hundreds of users. It will handle much more, especially on the financial consolidation side. One of the biggest financial consolidation communities operating in Hyperion is a shipping company that has got businesses in every country in the world. They've got close to 300 users, which is very big for a financial consolidation application. They also have distributed across different currencies, et cetera, and the solution is able to handle it all.

Thousands of companies use the solution, and many have anywhere from 10 to 300 users, or more. 300 users would indicate the company and the solution is scaled quite extensively.

Oracle could do a bit more to support the client. 

The solution is very easy to use and therefore the initial setup was pretty straightforward.

In terms of deployment, for small organizations, it might only take three months or so. For a very large organization, you are looking at a deployment time of approximately nine months.

There are annual licensing costs associated with the solution.

Some people may consider the solution to be expensive, however, for all that it does, anything similar would require the licensing of more than one product.

We don't have a business relationship with Oracle. 

I'm not actually an end-user, however, I have been involved in providing the software and installing it and implementation projects and so on. I've got customers that are using these products and I've been involved with various aspects of these products.

The Oracle Hyperion products also differ slightly. The cloud products differ from on-premise products.

While our on-premise version is 11, we're also using the latest cloud. I'm not sure of that version as it's constantly getting updated.

The solution is at end-of-life and Oracle may only maintain the product until 2030 before moving everyone onto a new solution on the cloud. It's my understanding the new solution will be called Oracle Financial Consolidation and Close.

As the solution is to be discontinued, we'd most likely recommend another Oracle product. We'd likely recommend Oracle FCCS.

Overall, I'd rate the solution eight out of ten.

This solution has evolved in the last few years. We were using Hyperion, so there was data coming in from other systems into Hyperion. When we were using the on-premises system, we were just moving data from one ERP, e.g. Oracle ERP. When we moved Oracle Hyperion to the Cloud, we brought data from more than one system, e.g. we also brought data from SAP.

We use Oracle Hyperion for consolidation and everything's done on it, but in the past, we did our consolidation in Oracle ERP.

One of the best features that we use in Oracle Hyperion is the data integration. You can slice and dice data, and you can innovate, which is something you can't do in other ERP systems. This solution offers so many possibilities.

Workforce planning is also a valuable feature in this solution that gives you the option to bring in your HR data.

The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.

There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.

If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been  able to better manage reporting.

I've been using Oracle Hyperion for 10 years.

It's a stable solution, and it has improved a lot in terms of connection. From what I understand, its algorithm is based on your input, usage, and frequency. Data availability has also improved a lot. It also depends on the data center, the domain name, and where the data center is located for your company. Other than the reporting, there aren't many complaints about Oracle Hyperion.

I find Oracle Hyperion scalable.

Oracle Hyperion is very easy to implement. Some pieces are complex, but it's an out of the box solution which works for most companies. It was designed in a way that you can maximize your requirement based on what is given by Oracle and they flesh this solution out every three months.

At the start, we deployed Oracle Hyperion on-premises, then we moved it to the Cloud. It's now deployed 100% on cloud. We are using its latest version.

What I'd like to tell others thinking about implementing Oracle Hyperion is that it's a very sophisticated tool, if used correctly. We've gone through a few mergers and doing the mergers, e.g. people coming from other companies merging with our company, they had experience with other tools. Not every company has Oracle Hyperion, and there were people from the other companies who were skeptics in the beginning as they had never used Oracle Hyperion.

When those people started using Oracle Hyperion, with the solution being something that needs a little time to get used to, e.g. you need to have a good understanding of how the hierarchy and the dimensions, etc. work, specifically for somebody who had not used it, or somebody who wasn't a power user, after the initial learning stage and after using it for a month, those people changed their minds about Oracle Hyperion. They said it was a better solution compared to what they used before the merger.

I'm rating Oracle Hyperion a nine out of ten. It's not a perfect score because it's a complicated tool which requires users to have knowledge on databases.

I'm giving it a high score as it is great for reporting and slicing and dicing of data where you can do a lot of calculations, allocations, and all kinds of things which you can't do in an ERP or any other tool. It would depend on how you use Oracle Hyperion. If you're not using it as much, then you won't be able to compare it with other solutions that are out in the market.

This solution allows our users to do quarterly budget forecasts and load information for the next one to five years.

This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place. 200 spreadsheets can be replaced by one repository, multidimensional database. 

Hyperion Planning provides pre-made forms, that make data input easy and shows users step-by-step what needs to be done for the forecast.

The forecasting of values could be simplified in this solution.

This is a scalable solution. It is possible to have thousands of users and store large amounts of data.

Our experience with the support team was not great.

Neutral

The setup was fairly complex. Besides needing servers, software needs to be installed and customized to work efficiently. You need to ensure everything works together and data moves correctly. Web servers have to be running and optimized.

To get a full license, which gives you access to most of the different Hyperion programs, it costs $2000 to $2500 a month.

I would rate this solution an eight out of ten. 

The latest cloud version is more efficient for financial implementations.

The financial model is quite a good tool.

Definitely, there is a scope for improvement. For example, Oracle continuously releases patches. Every quarter they release patches for this solution.

Users have indicated that they do not want the updates as frequently. Patches should be done once a year or twice a year, not quarterly.

From a technical perspective, the technical support could be improved and the price could be reduced.

I have been working with Oracle Hyperion for eight years.

They never seem to have a stable version.

We can start adding, once we start developing it. From an application standpoint, Oracle Hyperion is scalable, we can scale it. I cannot say that from the client, but from the application side, we can add features to the applications as and when they are required.

Oracle support is not quite responsive. We keep raising service requests when we are faced with issues, but they keep giving us solutions that we have already tried. Service requests keep going for months and months. In my opinion, it is not helping very much. Even after raising the severity level one service request, it is ongoing for several months.

Prior to Oracle Hyperion, I have not used any other BPM tools.

The cloud version is easier to set up.

It's too expensive. 

As Oracle's pricing is on the higher end, most businesses prefer to have their own private cloud.

I would recommend this solution to others who are considering it. 

I would rate Oracle Hyperion a six out of ten.