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MinosLiakos - PeerSpot reviewer
Owner at GeoLM
Real User
Top 5Leaderboard
Mar 24, 2026
Easy to use even if you're not familiar with BI technology
Pros and Cons
  • "It's very easy to use and the functionality is quite complete."
  • "The Oracle technical support in our area is terrible."

What is most valuable?

It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.

What needs improvement?

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

For how long have I used the solution?

I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.

How are customer service and support?

The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client

Buyer's Guide
Oracle Hyperion
April 2026
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What other advice do I have?

I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a  highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product. 

But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 24, 2026
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Head of Group Consolidation at ERG
Real User
Dec 15, 2022
Useful for the consolidation process and for providing reports for accounting analysis
Pros and Cons
  • "It's a very good program and it's useful for consolidation."
  • "The analytics could be improved."

What is our primary use case?

We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion. 

The solution is deployed on-premises. We use the latest version.

There are 13 people in my team who are using this solution.

What is most valuable?

It's a very good program and it's useful for consolidation.

Hyperion allows us to update information and shows us reports, our balance, and P&L.

What needs improvement?

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

For how long have I used the solution?

I have used this solution since 2009.

What do I think about the stability of the solution?

It's stable. I would rate the stability as 4.5 out of 5.

Which solution did I use previously and why did I switch?

We also use SAP and Microsoft Dynamics.

What other advice do I have?

I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Hyperion
April 2026
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
reviewer1784232 - PeerSpot reviewer
Manager, Hyperion Applications at a manufacturing company with 5,001-10,000 employees
Real User
Feb 21, 2022
A world-class solution that provides a lot of functionality out of the box and also allows you to customize it to meet your needs
Pros and Cons
  • "It is easy to use. It is very intuitive. Even though there is a lot of functionality that comes out of the box, you can customize the solutions to meet your needs. You have the ability to have business rules that produce all kinds of calculations. We're international, and we do all our FX conversions through that."
  • "It is easy to use; it is very intuitive, and even though there is a lot of functionality that comes out of the box, you can customize the solutions to meet your needs."
  • "Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment."
  • "Their documentation could be a little bit more descriptive at places."

What is our primary use case?

We use Hyperion for budgeting and forecasting. We provide CC guidance through that application. We use the Hyperion HFM for our consolidations worldwide.

We're on 11.2.4, and we're going to patch to 11.2.6.

What is most valuable?

It is easy to use. It is very intuitive. Even though there is a lot of functionality that comes out of the box, you can customize the solutions to meet your needs. You have the ability to have business rules that produce all kinds of calculations. We're international, and we do all our FX conversions through that.

It is very easy to upload the data from ERP to HFM. We actually go from the ERP to HFM, and then from HFM, we load those actuals into our planning application.

What needs improvement?

Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment.

For how long have I used the solution?

I have been using it since 2000.

How are customer service and support?

It is better than average. They do a lot to help you work through issues with a chat session to start with, but depending on the level of severity, you can have somebody wired right into you. They do a Webex and look at what you're doing, and they test it out and do that kind of stuff. So, it is better than average.

I would prefer if they were not offshore, but they're offshore only for the first-level response. As you elevate or escalate higher up the chain, you come into the States where the guys are the actual developers of the software.

How was the initial setup?

Its setup was really easy. They provide admin training, and that training is pretty comprehensive. Where you need to maybe go a little bit further would be to have some assistance with, depending on the application, some of the business rules that you need to write. You need to get the syntax correct, but once you do that, it becomes second nature.

What's my experience with pricing, setup cost, and licensing?

I haven't been around pricing for a long time. Their model for what we have was totally different from what they have for their cloud applications. So, I don't even know what a cloud app costs at this point per person or per user.

What other advice do I have?

For working with the mapping, the scripting, and the integration tool, it's good to have a consulting group that has done this before to work with you. 

The other side of it is that it is multidimensional. So, if your organization has never had this kind of environment or doesn't think along a multidimensional paradigm, then you should have a consulting group help you lay out what you're going to use the dimensions and the application for. Some are fixed. You have the months, the time periods, the years, and the currency, but there are also custom dimensions that you can use for various things. That affects how your data is produced and how you do your reporting.

I'd rate it a 10 out of 10. It is world-class software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1771677 - PeerSpot reviewer
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees
Real User
Feb 3, 2022
Easy to implement, scalable, and stable solution with good data integration and workforce planning features
Pros and Cons
  • "Stable and scalable solution with a valuable data integration feature which allows the slicing and dicing of data. It also has a workforce planning feature that allows you to bring in your HR data."
  • "One of the best features that we use in Oracle Hyperion is the data integration, as you can slice and dice data and innovate, which is something you can't do in other ERP systems, and this solution offers so many possibilities."
  • "The reporting feature in Oracle Hyperion isn't the best. It needs improvement."
  • "The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package."

What is our primary use case?

This solution has evolved in the last few years. We were using Hyperion, so there was data coming in from other systems into Hyperion. When we were using the on-premises system, we were just moving data from one ERP, e.g. Oracle ERP. When we moved Oracle Hyperion to the Cloud, we brought data from more than one system, e.g. we also brought data from SAP.

We use Oracle Hyperion for consolidation and everything's done on it, but in the past, we did our consolidation in Oracle ERP.

What is most valuable?

One of the best features that we use in Oracle Hyperion is the data integration. You can slice and dice data, and you can innovate, which is something you can't do in other ERP systems. This solution offers so many possibilities.

Workforce planning is also a valuable feature in this solution that gives you the option to bring in your HR data.

What needs improvement?

The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.

There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.

If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been  able to better manage reporting.

For how long have I used the solution?

I've been using Oracle Hyperion for 10 years.

What do I think about the stability of the solution?

It's a stable solution, and it has improved a lot in terms of connection. From what I understand, its algorithm is based on your input, usage, and frequency. Data availability has also improved a lot. It also depends on the data center, the domain name, and where the data center is located for your company. Other than the reporting, there aren't many complaints about Oracle Hyperion.

What do I think about the scalability of the solution?

I find Oracle Hyperion scalable.

How was the initial setup?

Oracle Hyperion is very easy to implement. Some pieces are complex, but it's an out of the box solution which works for most companies. It was designed in a way that you can maximize your requirement based on what is given by Oracle and they flesh this solution out every three months.

What other advice do I have?

At the start, we deployed Oracle Hyperion on-premises, then we moved it to the Cloud. It's now deployed 100% on cloud. We are using its latest version.

What I'd like to tell others thinking about implementing Oracle Hyperion is that it's a very sophisticated tool, if used correctly. We've gone through a few mergers and doing the mergers, e.g. people coming from other companies merging with our company, they had experience with other tools. Not every company has Oracle Hyperion, and there were people from the other companies who were skeptics in the beginning as they had never used Oracle Hyperion.

When those people started using Oracle Hyperion, with the solution being something that needs a little time to get used to, e.g. you need to have a good understanding of how the hierarchy and the dimensions, etc. work, specifically for somebody who had not used it, or somebody who wasn't a power user, after the initial learning stage and after using it for a month, those people changed their minds about Oracle Hyperion. They said it was a better solution compared to what they used before the merger.

I'm rating Oracle Hyperion a nine out of ten. It's not a perfect score because it's a complicated tool which requires users to have knowledge on databases.

I'm giving it a high score as it is great for reporting and slicing and dicing of data where you can do a lot of calculations, allocations, and all kinds of things which you can't do in an ERP or any other tool. It would depend on how you use Oracle Hyperion. If you're not using it as much, then you won't be able to compare it with other solutions that are out in the market.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gaetan COURTEL - PeerSpot reviewer
Finance Information System Project Manager at a transportation company with 10,001+ employees
Real User
Jan 28, 2022
Useful for financial reporting and budgeting
Pros and Cons
  • "We are satisfied with this solution and I would recommend Oracle to others."
  • "Oracle Hyperion's scalability could be improved."
  • "Oracle Hyperion's scalability could be improved."

What is our primary use case?

Oracle Hyperion is useful for financial reporting and budgeting. 

This solution is deployed on-prem. 

What needs improvement?

Oracle Hyperion's scalability could be improved. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This solution is scalable, but we are thinking of the cloud to improve scalability. 

There are about 700 users of Oracle Hyperion in my organization. We have plans to increase our usage: when the company grows, the system will grow also. 

How are customer service and support?

The technical support is fine. Previously, the support exchanges with Oracle were difficult, but now it's much better. We manage most things without contacting Oracle. 

How was the initial setup?

The installation is easy, but I'm the admin—we have a partner who manages the installation. I think it took about two to three days. 

For a technical team, we have two people who manage the worldwide financial information. 

What about the implementation team?

We implemented this solution through a partner. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing yearly. 

What other advice do I have?

I rate Oracle Hyperion an eight out of ten. We are satisfied with this solution and I would recommend Oracle to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AltairRibeiro - PeerSpot reviewer
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
Real User
Jan 27, 2022
It's a reliable tool for managing all our budget processes
Pros and Cons
  • "Hyperion is helpful for all our budget processes."
  • "Hyperion is helpful for all our budget processes."
  • "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."
  • "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."

What is our primary use case?

I use Hyperion for BI and BPM planning. 

What is most valuable?

Hyperion is helpful for all our budget processes.

What needs improvement?

I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems. 

For how long have I used the solution?

I've been working with Hyperion for about a year. 

What do I think about the stability of the solution?

Hyperion is highly reliable. 

How are customer service and support?

I think Oracle's support isn't very good. 

What other advice do I have?

I rate Oracle Hyperion nine out of 10 because I very much like it. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1760076 - PeerSpot reviewer
Senior Hyperion Consultant at a financial services firm with 10,001+ employees
Real User
Jan 16, 2022
Easy to use solution that provides a structured and guided methodology for doing analysis
Pros and Cons
  • "This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place."
  • "This solution provides a more structured methodology for doing analysis than a tool like Excel, creating a central database that keeps all information in one place and allowing 200 spreadsheets to be replaced by one multidimensional repository."
  • "The forecasting of values could be simplified in this solution."
  • "Our experience with the support team was not great."

What is our primary use case?

This solution allows our users to do quarterly budget forecasts and load information for the next one to five years.

What is most valuable?

This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place. 200 spreadsheets can be replaced by one repository, multidimensional database. 

Hyperion Planning provides pre-made forms, that make data input easy and shows users step-by-step what needs to be done for the forecast.

What needs improvement?

The forecasting of values could be simplified in this solution.

What do I think about the scalability of the solution?

This is a scalable solution. It is possible to have thousands of users and store large amounts of data.

How are customer service and support?

Our experience with the support team was not great.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup was fairly complex. Besides needing servers, software needs to be installed and customized to work efficiently. You need to ensure everything works together and data moves correctly. Web servers have to be running and optimized.

What's my experience with pricing, setup cost, and licensing?

To get a full license, which gives you access to most of the different Hyperion programs, it costs $2000 to $2500 a month.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Production Manager at a manufacturing company with 10,001+ employees
Real User
Jan 16, 2022
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
  • "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
  • "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
  • "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."
  • "I would like to see more integrations with third-party vendors such as BigSense and SAP."

What is our primary use case?

I'm working with the customers' company.

What is most valuable?

The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.

They are in the process of completing their development. They're releasing new versions and developing new components.

The interface is good.

What needs improvement?

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

For how long have I used the solution?

I have been working with Oracle Hyperion for nine years.

What do I think about the stability of the solution?

Oracle Hyperion is a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.

Technical support is good.

Which solution did I use previously and why did I switch?

My career only began with Oracle Hyperion.

Oracle University in Reading, UK, is where I learned.

How was the initial setup?

For me the initial setup was easy, but it depends on the environment.

What's my experience with pricing, setup cost, and licensing?

Compared with MSBA, it is quite reasonable.

Oracle EPM is offered at a reasonable price.

What other advice do I have?

I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.

I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.

I would rate Oracle Hyperion a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.