Functionality-wise, it is what they say it is. It is the best in class, but it all ties back to your users. If your users are completely enamored with Excel spreadsheets, then breaking those habits is hard. What you really get is data governance and control. We haven't gone to the cloud service yet, so I really can't comment on that, but at the end of the day, depending on your users, the ability to forecast long-term is a great feature. We're in the process of putting that in, and some of the stakeholders are really excited about that functionality, but it's all about data governance. A company that was trying to do this on the cheap using an Oracle Essbase cloud service got data corruption in one month because they didn't have the necessary security, and people were overriding other people's plans.
Director, Financial Systems at a retailer with 10,001+ employees
Extremely stable and the best in class in terms of functionality
Pros and Cons
- "Functionality-wise, it is what they say it is. It is the best in class, but it all ties back to your users. If your users are completely enamored with Excel spreadsheets, then breaking those habits is hard."
- "All the planning systems out there are great. It doesn't matter which company you use. They're all great. I've seen demonstrations on a number of them, but it all boils down to the culture within the organization itself to use that functionality, understand it, and help drive it. I've had Oracle salespeople do demonstrations, and it looked really good. We get it on board, and everybody still sticks to their Excel spreadsheets because companies are a lot more complex than what you could deliver on the planning system. So, there should be more education on the capabilities, and there should be more understanding of organizations in terms of the way they access the data in order to plan."
What is most valuable?
What needs improvement?
From going from level one to four, they've done a lot with driving the user to control what they're doing versus having a dependency on an administrator to drive data movement. Again, it's all predicated on how your planners want to use the application. You can give them all the tools, but if they don't engage in that type of planning, then you can have a Cadillac system. If they're only going to use 10% of it, you're not going to drive that value.
All the planning systems out there are great. It doesn't matter which company you use. They're all great. I've seen demonstrations on a number of them, but it all boils down to the culture within the organization itself to use that functionality, understand it, and help drive it. I've had Oracle salespeople do demonstrations, and it looked really good. We get it on board, and everybody still sticks to their Excel spreadsheets because companies are a lot more complex than what you could deliver on the planning system. So, there should be more education on the capabilities, and there should be more understanding of organizations in terms of the way they access the data in order to plan. Because my organization is complex and there are different data streams, they don't bolt into Hyperion very well. You still have to extract the information and load it in, which is really difficult, especially if you have older systems or if you're going from a mainframe system for some of that information because there is no application out there now that's bolting on the mainframe systems.
What do I think about the stability of the solution?
We have the full suite with consolidation. We have Hyperion Financial Management. Our challenges, if we ever have one, are really on the server-side, because you're dealing with SQL Server, as well as your Essbase Server, especially for planning. If those servers go down within the organization, it's not Hyperion's fault. It's your own organization's fault. So, from a stability perspective, it's extremely stable. If you're going to go to the cloud, the internal factors that could trip you would go away. You would be within Oracle's ecosystem, and you don't have to spend the money to have a DBA managing your application on the backend. My team is a bit of a hybrid. We report to the business, but we do all the setups within the application itself.
How are customer service and support?
I have rarely interacted with them. At least with Hyperion planning, we've been pretty self-sufficient, and we haven't hit a bug.
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Oracle Hyperion
January 2026
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What other advice do I have?
If you read their game plan, they're pushing everybody to the cloud. We're not on the cloud application yet. We're on an older version that's being retired.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees
Easy to implement, scalable, and stable solution with good data integration and workforce planning features
Pros and Cons
- "Stable and scalable solution with a valuable data integration feature which allows the slicing and dicing of data. It also has a workforce planning feature that allows you to bring in your HR data."
- "The reporting feature in Oracle Hyperion isn't the best. It needs improvement."
What is our primary use case?
This solution has evolved in the last few years. We were using Hyperion, so there was data coming in from other systems into Hyperion. When we were using the on-premises system, we were just moving data from one ERP, e.g. Oracle ERP. When we moved Oracle Hyperion to the Cloud, we brought data from more than one system, e.g. we also brought data from SAP.
We use Oracle Hyperion for consolidation and everything's done on it, but in the past, we did our consolidation in Oracle ERP.
What is most valuable?
One of the best features that we use in Oracle Hyperion is the data integration. You can slice and dice data, and you can innovate, which is something you can't do in other ERP systems. This solution offers so many possibilities.
Workforce planning is also a valuable feature in this solution that gives you the option to bring in your HR data.
What needs improvement?
The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.
There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.
If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been able to better manage reporting.
For how long have I used the solution?
I've been using Oracle Hyperion for 10 years.
What do I think about the stability of the solution?
It's a stable solution, and it has improved a lot in terms of connection. From what I understand, its algorithm is based on your input, usage, and frequency. Data availability has also improved a lot. It also depends on the data center, the domain name, and where the data center is located for your company. Other than the reporting, there aren't many complaints about Oracle Hyperion.
What do I think about the scalability of the solution?
I find Oracle Hyperion scalable.
How was the initial setup?
Oracle Hyperion is very easy to implement. Some pieces are complex, but it's an out of the box solution which works for most companies. It was designed in a way that you can maximize your requirement based on what is given by Oracle and they flesh this solution out every three months.
What other advice do I have?
At the start, we deployed Oracle Hyperion on-premises, then we moved it to the Cloud. It's now deployed 100% on cloud. We are using its latest version.
What I'd like to tell others thinking about implementing Oracle Hyperion is that it's a very sophisticated tool, if used correctly. We've gone through a few mergers and doing the mergers, e.g. people coming from other companies merging with our company, they had experience with other tools. Not every company has Oracle Hyperion, and there were people from the other companies who were skeptics in the beginning as they had never used Oracle Hyperion.
When those people started using Oracle Hyperion, with the solution being something that needs a little time to get used to, e.g. you need to have a good understanding of how the hierarchy and the dimensions, etc. work, specifically for somebody who had not used it, or somebody who wasn't a power user, after the initial learning stage and after using it for a month, those people changed their minds about Oracle Hyperion. They said it was a better solution compared to what they used before the merger.
I'm rating Oracle Hyperion a nine out of ten. It's not a perfect score because it's a complicated tool which requires users to have knowledge on databases.
I'm giving it a high score as it is great for reporting and slicing and dicing of data where you can do a lot of calculations, allocations, and all kinds of things which you can't do in an ERP or any other tool. It would depend on how you use Oracle Hyperion. If you're not using it as much, then you won't be able to compare it with other solutions that are out in the market.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Hyperion
January 2026
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Finance Information System Project Manager at a transportation company with 10,001+ employees
Useful for financial reporting and budgeting
Pros and Cons
- "Oracle Hyperion's scalability could be improved."
What is our primary use case?
Oracle Hyperion is useful for financial reporting and budgeting.
This solution is deployed on-prem.
What needs improvement?
Oracle Hyperion's scalability could be improved.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable, but we are thinking of the cloud to improve scalability.
There are about 700 users of Oracle Hyperion in my organization. We have plans to increase our usage: when the company grows, the system will grow also.
How are customer service and support?
The technical support is fine. Previously, the support exchanges with Oracle were difficult, but now it's much better. We manage most things without contacting Oracle.
How was the initial setup?
The installation is easy, but I'm the admin—we have a partner who manages the installation. I think it took about two to three days.
For a technical team, we have two people who manage the worldwide financial information.
What about the implementation team?
We implemented this solution through a partner.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing yearly.
What other advice do I have?
I rate Oracle Hyperion an eight out of ten. We are satisfied with this solution and I would recommend Oracle to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Hyperion Consultant at a financial services firm with 10,001+ employees
Easy to use solution that provides a structured and guided methodology for doing analysis
Pros and Cons
- "This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place."
- "The forecasting of values could be simplified in this solution."
What is our primary use case?
This solution allows our users to do quarterly budget forecasts and load information for the next one to five years.
What is most valuable?
This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place. 200 spreadsheets can be replaced by one repository, multidimensional database.
Hyperion Planning provides pre-made forms, that make data input easy and shows users step-by-step what needs to be done for the forecast.
What needs improvement?
The forecasting of values could be simplified in this solution.
What do I think about the scalability of the solution?
This is a scalable solution. It is possible to have thousands of users and store large amounts of data.
How are customer service and support?
Our experience with the support team was not great.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was fairly complex. Besides needing servers, software needs to be installed and customized to work efficiently. You need to ensure everything works together and data moves correctly. Web servers have to be running and optimized.
What's my experience with pricing, setup cost, and licensing?
To get a full license, which gives you access to most of the different Hyperion programs, it costs $2000 to $2500 a month.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal EPM Consultant at a consultancy with 11-50 employees
Saves time and helps to eliminate errors
Pros and Cons
- "The accuracy of data gathering and consolidation is very good."
- "The analytical side of the product could be better and needs to be improved."
What is our primary use case?
We are system implementors and this is one of the products that we provide to our clients. We implement solutions according to the client's requirements.
The latest use case that I worked on was in the banking sector.
What is most valuable?
This solution reduces the time required for EPM tasks.
The accuracy of data gathering and consolidation is very good.
What needs improvement?
The analytical side of the product could be better.
Improvements should be made when it comes to integration with other products.
The reporting capabilities need to be improved.
What do I think about the scalability of the solution?
I work with more than 30 different clients. Some of them are very large, with more than 2,000 users. In total, there are more than 10,000 users.
How are customer service and support?
Technical support from Oracle is very poor.
Which solution did I use previously and why did I switch?
I have worked with other EPM products. All of them have pros and cons when compared to others.
How was the initial setup?
The initial setup is somewhat complex. On a scale of one to five, I would rate this product a four in terms of complexity.
This solution can be deployed on-premises or in the cloud. They have their own cloud but they are going to utilize the Amazon service for data centers, as far as I know.
What was our ROI?
The return on investment for this solution is good. I would rate it a nine out of ten in that regard. I have witnessed a lot of major changes in my clients. One such change is that the time required for tasks is significantly reduced. For example, a budgeting task normally takes three months to complete using this kind of solution, and that is reduced to a couple of weeks.
The second point is that there is often a lot of gaps between data gathering, consolidating through the emails, and other processes. There are a lot of mismatching values and the accuracy can be poor. When using this solution, it improves to 99.9% accuracy.
What other advice do I have?
My advice for anybody who is implementing this product is to first clarify what it is that they want to do. What they gain from the product as an EPM differs from vendor to vendor. Each of them has pros and cons. Before deciding on any product, one needs to decide what they value and what they are expecting.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a consultancy with 1-10 employees
Easy to use even if you're not familiar with BI technology
Pros and Cons
- "It's very easy to use and the functionality is quite complete."
- "The Oracle technical support in our area is terrible."
What is most valuable?
It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.
What needs improvement?
Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.
For how long have I used the solution?
I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.
How are customer service and support?
The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client
What other advice do I have?
I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product.
But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Group Consolidation at a manufacturing company with 51-200 employees
Useful for the consolidation process and for providing reports for accounting analysis
Pros and Cons
- "It's a very good program and it's useful for consolidation."
- "The analytics could be improved."
What is our primary use case?
We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion.
The solution is deployed on-premises. We use the latest version.
There are 13 people in my team who are using this solution.
What is most valuable?
It's a very good program and it's useful for consolidation.
Hyperion allows us to update information and shows us reports, our balance, and P&L.
What needs improvement?
The analytics could be improved. I think we need the cloud version.
If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.
When I want something to be improved, I work with our finance support team and they make the changes.
For how long have I used the solution?
I have used this solution since 2009.
What do I think about the stability of the solution?
It's stable. I would rate the stability as 4.5 out of 5.
Which solution did I use previously and why did I switch?
We also use SAP and Microsoft Dynamics.
What other advice do I have?
I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
It's a reliable tool for managing all our budget processes
Pros and Cons
- "Hyperion is helpful for all our budget processes."
- "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."
What is our primary use case?
I use Hyperion for BI and BPM planning.
What is most valuable?
Hyperion is helpful for all our budget processes.
What needs improvement?
I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems.
For how long have I used the solution?
I've been working with Hyperion for about a year.
What do I think about the stability of the solution?
Hyperion is highly reliable.
How are customer service and support?
I think Oracle's support isn't very good.
What other advice do I have?
I rate Oracle Hyperion nine out of 10 because I very much like it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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