Service and Support
Customer service and support for Oracle SPARC Servers have varying experience levels. Some users note reliable assistance, especially with the automatic service request feature. However, others find room for improvement in technical support. Ratings vary, with some assigning an eight out of ten, while others rate it five or six. Despite mixed experiences, customer support is generally viewed positively.
Deployment
The initial setup of Oracle SPARC Servers is described as simple, straightforward, and professional, needing some knowledge of Solaris. Time for setup varies, with smaller industries completing setup in a day, while larger ones might take a week. Even though it's different from Linux systems, only a few engineers are needed for deployment. Compared to IBM, it's simpler. The setup is rated between eight and eight and a half for ease.
Scalability
Organizations report that Oracle SPARC Servers offer excellent scalability. Many have expanded their use, transitioning older hardware to updated models. Diverse user bases, from a few clients to thousands of servers, confirm its capacity to support growth. Medium to large enterprises, among others, utilize it efficiently. Consistent feedback highlights the robust scaling ability, with users giving high marks for adaptability and performance in varying business sizes.
Stability
Oracle SPARC Servers consistently receive high praise for their exceptional stability. Once configured, they operate reliably without issues. Many users highlight the servers' ability to perform seamlessly over extended periods, often exceeding ten years without needing replacements. Numerous organizations commend their robust stability, rating them highly, emphasizing their dependable performance and long-standing reliability. This dependable nature ensures they function effortlessly without interruptions.