Try our new research platform with insights from 80,000+ expert users
reviewer2345013 - PeerSpot reviewer
Domain Specialist Team Leader at a retailer with 1,001-5,000 employees
Real User
Feb 28, 2024
Helps us create custom integration and provides an extensive library
Pros and Cons
  • "It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
  • "They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

What is our primary use case?

We use the product for monitoring services, servers, and applications. We can also create custom integrations or custom types of sensors.

What is most valuable?

The product’s most valuable features are the extensive library and centralized creation capabilities. It provides a vast array of options for dashboard creation and monitoring of the activities within the environment. It helps in the efficient organization of various components.

What needs improvement?

PRTG involves more manual configuration, requiring the creation of connections, and setting up APIs. Instead, they could provide features similar to Datadog enabling ease of integration and out-of-the-box support for various applications and multiple platforms. Moreover, they could also introduce the installation of agents on any machine or service. They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements.

For how long have I used the solution?

We have been using PRTG Enterprise Monitor for five years.

Buyer's Guide
PRTG Enterprise Monitor
March 2026
Learn what your peers think about PRTG Enterprise Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

The platform is available 99% of the time.

What do I think about the scalability of the solution?

We have 50 end users and around 15 to 20 end users for PRTG Enterprise Monitor. It is a scalable platform.

How was the initial setup?

A team of three to four individuals was involved in the setup process. It is mitigated with a smaller team, as it helps ensure quality control and reduces the issues related to policy deviations. Challenges can arise when multiple teams, possibly with different skill sets or locations, are granted access to create sensors independently. It may lead to an increase in the number of false positives. Ideally, centralizing the responsibility for sensor creation with a dedicated team helps maintain a strong link between the monitoring tool's data and the CMDB.

What other advice do I have?

PRTG Enterprise Monitor is a versatile tool for network performance monitoring across various dimensions including bandwidth, load balancers, firewalls, and servers. Its monitoring methods allow us to tailor our approach based on specific requirements, such as monitoring particular ports, measuring metrics like CPU and memory usage on servers, and observing the processes running. On the network side, PRTG enables us to measure VLANs, track the number of packets, and monitor connections, including the destination of network traffic.

The customization capabilities of dashboards enhance our monitoring efficiency. The ability to create various gauges and display specific information. It helps our operations team work 24/7 with the tool to understand the network activities and acknowledge the alerts sent to them. It becomes easier for the users to address issues related to specific sensors. The product is easy to use and has a simple process for sensor creation.

I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sales Manager at peri tech
Reseller
Jul 26, 2023
An easy-to-use solution for monitoring
Pros and Cons
  • "The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
  • "PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

What is our primary use case?

We use the solution for monitoring. 

What is most valuable?

The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background. 

What needs improvement?

PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds. 

For how long have I used the solution?

I have been working with the solution for three to four years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

PRTG Enterprise Monitor is scalable. 

How are customer service and support?

The solution's technical support is fast but our customers don't need support since they use only basic features and functionalities. 

How was the initial setup?

PRTG Enterprise Monitor's installation is easy and gets completed in 10-15 minutes. 

What's my experience with pricing, setup cost, and licensing?

PRTG Enterprise Monitor's pricing is reasonable. 

What other advice do I have?

I would rate PRTG Enterprise Monitor an eight out of ten. I recommend it to small, medium, and enterprise customers. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
PRTG Enterprise Monitor
March 2026
Learn what your peers think about PRTG Enterprise Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
IT Infrastructure Administrator at a comms service provider with 11-50 employees
Real User
Jan 18, 2024
Has a valuable network analysis feature, but they could include more security features
Pros and Cons
  • "The product's most valuable feature is network analysis."
  • "There could be more security features included in PRTG Enterprise Monitor."

What is our primary use case?

We use PRTG for monitoring a server. It provides us with the status of malicious attacks.

What is most valuable?

The product's most valuable feature is network analysis.

What needs improvement?

There could be more security features included in PRTG Enterprise Monitor.

For how long have I used the solution?

We have been using PRTG Enterprise Monitor for two years.

What's my experience with pricing, setup cost, and licensing?

PRTG Enterprise Monitor is an expensive product.

What other advice do I have?

I rate PRTG Enterprise Monitor a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free PRTG Enterprise Monitor Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
Network Monitoring Software
Buyer's Guide
Download our free PRTG Enterprise Monitor Report and get advice and tips from experienced pros sharing their opinions.